Toyota Sienna Complaints

9,048 consumer complaints on file.

#10384809February 28, 2011
TIRES, TIRES:TREAD/BELT
I BOUGHT A TOYOTA SIENNA 2011, ON MARCH 6, 2010. CURRENTLY IT'S GOT 20,354 MILES AND THE RUN FLAT BRIDGESTONE TURANZA EL 400, P235/55RF18 TIRES ARE BALD. REAR RIGHT TIRE, I CAN SEE THE METAL UNDERNEATH THE TREAD AND IT'S GOT ZERO PRESSURE, REAR LEFT TIRE HAS NO TREAD LEFT AND THE FRONT 2 TIRES GOT VERY LITTLE TREAD LEFT. THE TIRES WERE ROTATED ON 6/7/2010 AND 12/27/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384694February 27, 2011
SEAT BELTS
2004 TOYOTA SIENNA. THE DRIVER'S SEAT BELT GETS STUCK IN THE BEZZLE AND FAILS TO RETRACK. THIS HAPPENS ALMOST EVERYTIME I TRY TO USE THE SEAT BELT CREATING A SERIOUS SAFETY CONCERN. MANY OWNERS OF THE SAME VEHICLE REPORTED THE SAME PROBLEMS. THERE WAS A RECALL ON THE SEAT BELT FOR MIDDLE SEATS. THE SEAT BELT FOR DRIVER'S SEAT SHOULD BE ALSO RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384582February 26, 2011
STRUCTURE:BODY
2000 TOYOTA SIENNA PASSENGER SLIDING DOOR QUIT WORKING. WILL NOT OPEN AT ALL. I FEEL IT IS A DANGEROUS SITUATION, DUE TO DELAYED EXITS IN CASE OF EMERGENCY, AND CAN NO LET KIDS OUT CURB SIDE AT ALL. VERY DISAPPOINTED TOYOTA WON'T FIX IT. $1200 REPAIR. WHO HAS THAT? WON'T EVEN OPEN MANUALLY. I LOVE MY VAN! BUT THIS IS A HUGE SET BACK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384440February 25, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2009 TOYOTA SIENNA MINI-VAN WITH AUTOMATIC SLIDING DOORS. THESE DOORS ARE AN ACCIDENT WAITING TO HAPPEN. UNLIKE AN ELEVATOR DOOR THAT WILL IMMEDIATELY REVERSE IF SOMEONE OR SOMETHING IS IN ITS PATH. THE SIENNA'S DOORS CONTINUE TO CLOSE UNLESS FORCIBLY PUSHED BACK TO RETRACT WITH A SERIOUS AMOUNT OF STRENGTH. MY ARM HAS BEEN BRUISED AND I COULD ONLY IMAGINE A CHILD'S HAND BEING CAUGHT. IT'S INCONCEIVABLE TO ME HOW THESE DOORS DO NOT OPERATE ON THE SAME PREMISE AS AN ELEVATOR. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384442February 25, 2011
AIR BAGS
APPROXIMATELY 2 WEEKS BEFORE SCHEDULED SERVICE, AIR BAG LIGHT CAME ON AND REMAINED LIT. AFTER NORMAL MAINTENANCE SERVICE WAS PERFORMED, THE DEALER DID NOT NOTIFY MY THAT THE AIR BAG SYSTEM WAS NOT FUNCTIONING PROPERLY. I FOUND THIS STRANGE, SINCE DURING OTHER SERVICE EVENTS, WE WERE SOLICITED FOR RECOMMENDED SERVICES. I PERFORMED SOME RESEARCH AND DETERMINED THAT THERE ARE OTHERS EXPERIENCING THE SAME PROBLEMS. I AM CONCERNED FOR MY WIFE AND KIDS, SINCE THIS VEHICLE IS OUR ONLY FORM OF TRANSPORTATION. I WOULD THINK THE DEALER SHOULD ACT IN GOOD FAITH TO NOTIFY ME THAT THERE IS A POTENTIAL SAFETY PROBLEM WITH MY VEHICLE. VEHICLE IS ALMOST FIVE YEARS OLD AND OUT OF STANDARD WARRANTY. DUE TO TOYOTA'S RECENT TRACK RECORD. I BELIEVE AN INVESTIGATION IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384520February 25, 2011
STEERING
I NOTICED POWER STEERING BEGAN TO STIFFEN-UP OVER A PERIOD OF 3 MONTHS. I CHECKED THE PS FLUID AND ADDED VERY LITTLE, BUT STILL DID NOT SEE ANY CHANGE IN THE STIFFNESS. AFTER READING SEVERAL INCIDENTS OF THIS, I AM GOING TO BRING IT TO A DEALER FOR THEM TO ASSESS, BUT IT SEEMS TO ME THE CORROSION ISSUE TO BE THE CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384293February 24, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DOOR VERY HARD TO OPEN AND CLOSE. PLASTIC SHEETING COMES OFF THE CABLE MAKING IT NON FUNCTIONAL. BAD DESIGN IF YOU ASK ME. $1800 TO REPLACE THE MOTOR WHICH IS OUTRAGEOUS. $1100 FOR THE MOTOR, WHICH AGAIN SHOULD NOT COST AS MUCH. HIGHWAY ROBBERY. I CAN UNDERSTAND IF IT COUPLE HUNDRED FOR THE MOTOR. THIS NEEDS TO GO ON A RECALL. TOO MANY SIENNA OWNERS HAVE SIMILAR PROBLEM. JUST GOOGLE AND YOU WILL FIND ALL THE FORUMS. MY FIRST AND LAST TOYOTA....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384290February 24, 2011
STRUCTURE:BODY:DOOR
WE HAVE A 2004 TOYOTA SIENNA, WHICH WE BOUGHT NEW. VERY OFTEN WE'VE HAD BOTH REAR SLIDING DOORS FROZEN SHUT WHEN IT GETS COLD. IF WE ATTEMPT TO OPEN ONE OF THE DOORS, THE MOTOR OPENS IT A FRACTION OF AN INCH AND THEN WON'T CLOSE AGAIN COMPLETELY SO THAT WE HAVE TO DRIVE WITH THE DOOR NOT ENTIRELY CLOSED. I DON'T FEEL THAT I CAN HAVE MY CHILD IN THE BACK SAFELY WITH THIS SITUATION, NOT TO MENTION THE INCONVENIENCE OF HAVING TO CLIMB OVER SEATS TO GET IN AND OUT. I WILL NOT TAKE IT ON THE HIGHWAY WITH ANY PASSENGERS FOR FEAR THE DOOR WILL SUDDENLY OPEN ON THE HIGHWAY WITHOUT WARNING. THIS APPEARS TO BE A PROBLEM WITH MANY 2004 SIENNA VANS AND IT SHOULD BE A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384306February 24, 2011
UNKNOWN OR OTHER
I OWN A 2004 TOYOTA SIENNA WITH SLIDING DOOR PROBLEMS. THE CABLE HAS FRAYED SO BADLY ON THE DRIVER SIDE THE DOOR IS INOPERABLE AND HAS BEEN SO FOR SEVERAL YEARS. THE CABLE ON THE PASSENGER SIDE DOOR IS ALSO FRAYED AND I FEAR WILL BECOME INOPERABLE SOON. CAR WAS OUT OF WARRANTY AND TOYOTA WANTS $1400 TO FIX THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384295February 24, 2011
VEHICLE SPEED CONTROL
2005 TOYOTA SIENNA UNCONTROLLED ACCELERATION ON THE HIGHWAY. MY WIFE WAS PASSING ANOTHER VEHICLE, AND WHEN SHE MERGED BACK INTO THE RIGHT LANE, THE VEHICLE MAINTAINED SPEED EVEN THOUGH SHE LET OFF OF THE ACCELERATOR. SHE MANAGED TO GET IT UNDER CONTROL WITHIN A FEW SECONDS. THIS IS THE 2ND TIME THAT THIS HAS HAPPENED. THE VEHICLE HAS 64,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384316February 24, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA DRIVER DOOR PROBLEM. DOOR MAKES CRACKING AND POPPING WHEN BEING OPENED HAVE BEEN TOLD THAT IT IS A BROKEN WELD BUT THE DOOR HAS NEVER BEEN PUSHED TO FAR OR COMPROMISED IN ANY WAY THAT WOULD HAVE BROKEN WELD. TOYOTA BASICALLY WASHED THEIR HANDS OF ANY RESPONSIBILITY THOUGH FROM READING POSTS ON THIS SITE AND OTHERS IT IS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384319February 24, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2004 TOYOTA SIENNA HEATED SEATS. DRIVERS SIDED HEATED SEAT FAILED RIGHT AFTER EXPIRATION OF OUR WARRANTY TOYOTA QUOTED 800 FOR REPAIR WITHOUT ANY OFFER OF ASSISTANCE. PASSENGER SIDE HEATED SEAT QUIT WORKING APPROXIMATELY A YEAR LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384318February 24, 2011
STEERING
2004 TOYOTA SIENNA POWER STEERING IS TIGHT. THE POWER STEERING DOES NOT FUNCTION AS SMOOTHLY AS IT SHOULD ON THIS VEHICLE. DEALER SAYS IT IS A BELT ISSUE BUT THAT HAS NOT CORRECTED PROBLEM IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384399February 24, 2011
STRUCTURE:BODY
WITH ONLY ABOUT 60K MILES ON MY 2004 TOYOTA SIENNA POWER DOOR MOTOR FAILED. I HAD TO PAY OUT OF POCKET ABOUT 1500.00 TO FIX IT. 7 MONTHS LATER THE PART FAILED AGAIN, AND THANK GOODNESS THAT PART WAS UNDER WARRANTY. THE SECOND TIME THE PART FAILED IT JAMMED UP THE DOOR THE CABLE SNAPPED AND MY DOOR FELL OFF THE TRACK AND SCRATCHED AND DENTED MY VAN. WE DEMANDED THAT TOYOTA PAY TO FIX OUR VAN. TWO TIMES IN ONE YEAR THAT THE SAME PART FAILED. NOW IT HAS BEEN 9 MONTHS SINCE THE LAST TIME IT WAS REPAIRED AND NOW IT IS MAKING A POPPING SOUND. I FEAR THAT THIS PART WILL FAIL AGAIN AND I WILL HAVE TO PAY OUT OF POCKET TO FIX IT AGAIN. IT IS UNSAFE TO GO WITHOUT FIXING THE PART BECAUSE THE POWER DOORS ARE ENTIRELY TOO HEAVY FOR A CHILD TO OPEN, YET THE PART IS SO OUTRAGEOUSLY EXPENSIVE. TOYOTA KNOWS THIS IS A PROBLEM YET INSTEAD OF RECALLING THE PARTS, THEY ARE PROFITING OFF OF PEOPLE LIKE MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384418February 24, 2011
AIR BAGS
AIR BAG ON LEFT FRONT FAILED IN APRIL 2009. REPLACED AIRBAG AT OWNER'S COST OF $700. THEN ABOUT 6 MONTHS LATER THE AIRBAG WARNING LIGHT ON DASH STARTED BLINKING AND WOULD NOT TURN OFF. TOOK TO TOYOTA DEALER ON 2/23/11 AND DEALER STATED THAT CODE IN COMPUTER SHOWS SHORT IN FLOOR HARNESS. AT 100,401 MILES TOYOTA WILL NOT STAND BEHIND FAILURE AND MY COST WOULD BE $1900 TO REPAIR. AIRBAG SYSTEM WILL NOT DEPLOY IN AN ACCIDENT IS MY UNDERSTANDING...CAN'T BELIEVE TOYOTA WILL RECALL A PROBLEM FOR FLOORBOARDS AFFECTING THE ACCELERATOR AND WILL NOT RECALL A PROBLEM AFFECTING THE ENTIRE AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384429February 24, 2011
VEHICLE SPEED CONTROL, EQUIPMENT:MECHANICAL, POWER TRAIN
OUR 2005 TOYOTA SIENNA TOOK OFF ON US IN RUSH HOUR TRAFFIC. MOVING MY FOOT TO THE BRAKE AND MY HUSBAND SHIFTING INTO NEUTRAL WAS THE FIRST THING WE TRIED, WE ALSO TRIED PARK AND REVERSE, AND TURNING OFF THE CRUISE CONTROL, NONE OF WHICH WORKED. THE TOYOTA SIENNA DEATH TRAP CONTINUED TO ACCELERATE RAPIDLY EVEN THOUGH MY FOOT WAS JAMMED ON THE BRAKE (I DIDN'T REMOVE MY FOOT FROM THE BRAKE FOR ANOTHER 2 1/2 HRS UNTIL THE TOW TRUCK PULLED IN FRONT OF US. BY THE WAY, WHEN YOUR VEHICLE IS SUDDENLY TRAVELING MUCH, MUCH FASTER THAN ANYONE ELSE'S VEHICLE ON THE ROAD, IT'S ALL YOU CAN DO TO NOT HIT SOMEONE. BELIEVE ME, I WAS SUDDENLY SWERVING IN AND OUT OF THE LANES AND CUTTING EVERYONE OFF. THE ONLY THING THAT STOPPED OUR TOYOTA DEATH TRAP WAS PULLING THE KEY FROM THE IGNITION, CERTAINLY NOT IDEAL IN RUSH HOUR TRAFFIC. WHILE THIS WAS GOING ON, OUR SON WAS IN THE BACKSEAT CALLING 911, WHILE OUR DAUGHTER CRIED. WE DON'T HAVE A LAWYER AND TOYOTA WON'T FIX OUR VAN. WHAT ARE WE SUPPOSED TO DO WITH IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384093February 23, 2011
STRUCTURE, ELECTRICAL SYSTEM
THE REAR PASSENGER POWER SLIDING DOOR FAILED. THE CABLE THAT OPENS AND CLOSES THE DOOR SNAPPED AND THEN BOUND UP JAMMING THE DOOR OPEN ABOUT 3 INCHES. MY CHILDREN COULD NOT EXIT THE VEHICLE ON THAT SIDE IF THERE WAS AN ACCIDENT AND I HAD TO DISSASEMBLE THE DOOR JUST TO CLOSE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384998February 23, 2011
UNKNOWN OR OTHER, AIR BAGS, SEAT BELTS
STOPPED IN LEFT TURN LANE AND HIT HEAD ON BY ANOTHER VEHICLE AT ABOUT 30-35 MPH. AIR BAGS DID NOT DEPLOY AND SEAT BELT RETRACTOR FAILED RESULTING IN SEVERE INJURY TO STERNUM AND RIBS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10384179February 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS THEN DEPLOYED AND THE CONTACT SUSTAINED INJURIES TO THE KNEE AFTER STRIKING THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSIS. THE REPAIRS AND FAILURE WERE BEING HANDLED BY THE CONTACTS INSURANCE COMPANY. THE VEHICLE WAS TOWED TO AN AUTO REPAIR CENTER. THE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10384187February 23, 2011
SEAT BELTS
TL* THE CONTACT OWNS 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT WOULD BECOME TWISTED AND JAMMED IN A PARTICULAR SPOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WOULD REPAIR THE BELT UNTIL THE FAILURE WOULD RECUR. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 05V327000 (SEAT BELTS) BUT THE CONTACT WAS INFORMED BY THE DEALER THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED BUT ONLY CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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