Ram 5500 Service Bulletins (2024)

219 manufacturer communications on file.

• March 10, 2025•Document ID: 11015599

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  S1625000002 REV.B

  Date Added:

  March 13, 2025

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set

  Associated Products (16)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-11015599-0001.pdf↗
• March 4, 2025•Document ID: 11015307

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S258A000009

  Date Added:

  March 7, 2025

  Manufacturer:

  CHRYSLER

  Summary

  Apple CarPlay Does Not Complete The First Initial Wireless Connection.

  Associated Products (71)

  2025 Chrysler Pacifica2025 Chrysler Voyager2025 Dodge Charger2025 Dodge Durango2025 Jeep Compass2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Cherokee L2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2025 Jeep Wagoneer S2025 Jeep Wrangler2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Charger2024 Dodge Durango2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Cherokee L+ 51 more
  Associated Documents

  • DownloadMC-11015307-0001.pdf↗
• February 23, 2025•Document ID: 11014526

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-046-25 REV.A

  Date Added:

  February 26, 2025

  Manufacturer:

  RAM

  Summary

  Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● Wired Remote Start (WRS) may have to be pressed twice to shut the engine off. ● WRS feature unable to turn off the engine when using the WRS button.

  Associated Products (2)

  2024 Ram 45002024 Ram 5500
  Associated Documents

  • DownloadMC-11014526-0001.pdf↗
• February 22, 2025•Document ID: 11014538

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2108000015 REV.J

  Date Added:

  February 26, 2025

  Manufacturer:

  CHRYSLER

  Summary

  Uconnect Box Require Service Message

  Associated Products (72)

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  Associated Documents

  • DownloadMC-11014538-0001.pdf↗
• February 20, 2025•Document ID: 11014529

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100500

  Date Added:

  February 26, 2025

  Manufacturer:

  RAM

  Summary

  Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

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  Associated Documents

  • DownloadMC-11014529-0001.pdf↗
• February 20, 2025•Document ID: 11014485

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-046-25

  Date Added:

  February 25, 2025

  Manufacturer:

  RAM

  Summary

  "Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● **Wired Remote Start (WRS) may have to be pressed twice to shut the engine off.** ● WRS feature unable to turn off the engine when using the WRS button This bulletin involves updating the RFHM module with the latest available software"

  Associated Products (2)

  2024 Ram 45002024 Ram 5500
  Associated Documents

  • DownloadMC-11014485-0001.pdf↗
• February 20, 2025•Document ID: 11014484

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-045-25

  Date Added:

  February 25, 2025

  Manufacturer:

  RAM

  Summary

  "Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● **Wired Remote Start (WRS) may have to be pressed twice to shut the engine off.** ● WRS feature unable to turn off the engine when using the WRS button This bulletin involves updating the RFHM module with the latest available software"

  Associated Products (2)

  2024 Ram 45002024 Ram 5500
  Associated Documents

  • DownloadMC-11014484-0001.pdf↗
• February 17, 2025•Document ID: 11014887

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION

  Mfr Comm. #:

  103289

  Date Added:

  March 4, 2025

  Manufacturer:

  RAM

  Summary

  CAMERA - REAR VIEW

  Associated Products (29)

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  Associated Documents

  • DownloadMC-11014887-0001.pdf↗
• February 17, 2025•Document ID: 11014869

  Service Bulletin/Repair Instructions
  LANE DEPARTURE: BLIND SPOT DETECTION

  Mfr Comm. #:

  103288

  Date Added:

  March 4, 2025

  Manufacturer:

  RAM

  Summary

  CAMERA - REAR VIEW

  Associated Products (30)

  2025 Dodge Durango2025 Ram 15002025 Ram 25002025 Ram 35002025 Ram 45002025 Ram 55002024 Dodge Durango2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Dodge Durango2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Dodge Durango2022 Ram 1500+ 10 more
  Associated Documents

  • DownloadMC-11014869-0001.pdf↗
• February 11, 2025•Document ID: 11014337

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S228A000005 REV.E

  Date Added:

  February 18, 2025

  Manufacturer:

  JEEP

  Summary

  Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

  Associated Products (57)

  2025 Dodge Charger2025 Dodge Durango2025 Jeep Compass2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Cherokee L2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2025 Jeep Wagoneer S2025 Jeep Wrangler2025 Ram 15002024 Dodge Charger2024 Dodge Durango2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Cherokee L2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wagoneer S+ 37 more
  Associated Documents

  • DownloadMC-11014337-0001.pdf↗
• February 9, 2025•Document ID: 11014134

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2508000014

  Date Added:

  February 11, 2025

  Manufacturer:

  JEEP

  Summary

  Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

  Associated Products (16)

  2025 Dodge Charger2025 Jeep Grand Cherokee2025 Jeep Grand Cherokee L2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2025 Ram 15002024 Dodge Charger2024 Jeep Grand Cherokee2024 Jeep Grand Cherokee L2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500
  Associated Documents

  • DownloadMC-11014134-0001.pdf↗
• February 6, 2025•Document ID: 11013903

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100493

  Date Added:

  February 6, 2025

  Manufacturer:

  RAM

  Summary

  SWITCH AND BEZEL Front Door Before replacing the Window Switch/Mirror Switch, please follow these steps: 1.- Check for what DTC are detected and take proper steps acceding to the DTC's. 2.- Make sure all the switches are properly connected to their harness, disconnect the switch and reconnect it. 3.- Review the window Switch for any physical issue (Button stuck, broken) If after performing these steps the switch remains faulty. Follow suggested repairs per diagnostics performed.

  Associated Products (9)

  2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-11013903-0001.pdf↗
• February 5, 2025•Document ID: 11013880

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S258A000005

  Date Added:

  February 6, 2025

  Manufacturer:

  RAM

  Summary

  Trailer Tow App Gauges Not Showing Data in Widget Screen

  Associated Products (10)

  2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-11013880-0001.pdf↗
• January 28, 2025•Document ID: 11013232

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9003980

  Date Added:

  January 29, 2025

  Manufacturer:

  RAM

  Summary

  SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

  Associated Products (25)

  2025 Ram 15002025 Ram 25002025 Ram 35002025 Ram 45002025 Ram 55002024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 5 more
  Associated Documents

  • DownloadMC-11013232-0001.pdf↗
• January 25, 2025•Document ID: 11013171

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S1408000384 REV.H

  Date Added:

  January 28, 2025

  Manufacturer:

  JEEP

  Summary

  Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

  Associated Products (89)

  2025 Dodge Charger2025 Dodge Durango2025 Jeep Compass2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2025 Jeep Wagoneer S2025 Jeep Wrangler2025 Ram 15002024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Charger2024 Dodge Durango2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee+ 69 more
  Associated Documents

  • DownloadMC-11013171-0001.pdf↗
• January 22, 2025•Document ID: 11013055

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  S1425000019 REV.A

  Date Added:

  January 23, 2025

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

  Associated Products (16)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-11013055-0001.pdf↗
• January 21, 2025•Document ID: 11013060

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100490

  Date Added:

  January 23, 2025

  Manufacturer:

  RAM

  Summary

  SWITCH Instrument Panel Before replacing the driver window switch, please follow these steps: 1.- Review the Trailer brake Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. 4.- Review the internal resistance of the switch to corroborate if it is shorted: a) Between Pins 10&2 it should be around 13ohms +/- 4ohms b) Between Pins 3 & 4 and 4 & 6, 160 ohms +/-10 Ohms If a problem is found in the resistor values. Please replace the Switch.

  Associated Products (8)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-11013060-0001.pdf↗
• January 15, 2025•Document ID: 11012866

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  9100487

  Date Added:

  January 15, 2025

  Manufacturer:

  RAM

  Summary

  MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.

  Associated Products (10)

  2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-11012866-0001.pdf↗
• January 7, 2025•Document ID: 11012777

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S1408000384 REV.G

  Date Added:

  January 9, 2025

  Manufacturer:

  RAM

  Summary

  Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

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  Associated Documents

  • DownloadMC-11012777-0001.pdf↗
• December 19, 2024•Document ID: 11012318

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  102387

  Date Added:

  January 4, 2025

  Manufacturer:

  RAM

  Summary

  SEAL - OUTPUT SHAFT

  Associated Products (16)

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  Associated Documents

  • DownloadMC-11012318-0001.pdf↗