Nissan Murano Complaints

5,967 consumer complaints on file.

#11115388August 2, 2018
ELECTRICAL SYSTEM, STEERING
"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115230August 1, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO PULL OVER, PARK THE VEHICLE, AND PUMP THE BRAKE PEDAL A FEW TIMES UNTIL THE PRESSURE WAS NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115265August 1, 2018
AIR BAGS
THE AIRS BAGS ITS OFF ,DIDNT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114801July 31, 2018
STRUCTURE:BODY
DRIVING DOWN THE HIGHWAY WHEN THE SUNROOF ABOVE THE DRIVER EXPLODED SENDING SHARDS OF GLASS ABOUT THE CABIN OF THE CAR AND ALSO UP INTO THE AIR. NOTHING STRUCK THE CAR AND THE BREAKAGE WAS ACCOMPANIED BY A LOUD EXPLOSION TYPE SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114993July 31, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
SUN VISOR ON BOTH DRIVER N PASSANGER FAILS TO STAY UP. ONCE IN A WHILE THE VISOR JUST COMES DOWN. PUSH IT BACK UP, AND IT MAY GO UP HALFWAY, OR TO TOP WITH A LOUD BANG, THEN SAGS AGAIN. DANGEROUS WHEN YOU ARE IN TRAFFIC AND NOT SAFE WHEN IT HAPPENS! CLEARLY A PROBLEM WITH ALMOST ALL MURANO'S. CALLED NISSAN AND NO HELP BUT TO SELL NEW ONES. WE HAVE JUST 26500 MILES ON OUR MURANO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114508July 30, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IN JUNE 2018, MY CAR STARTED STOPPING SUDDENLY WHILE DRIVING. I TOOK IT TO THE MECHANIC WHO CHANGE MY ALTERNATOR. THE PROBLEM PERSISTS. I CHANGE MY BRAKES, STILL THE PROBLEM PERSISTS. I TOOK MY CAR TO THE DEALER , THEY INFORMED ME THAT MY CAR HAS ABS MODULE RECALLED AND THAT WAS THE PROBLEM. THEY CHANGED IT. THE CAR COULD NOT DRIVE OUT OF THE PARKING LOT THUS, I RETURNED IT TO THE SERVICE CENTER. THEY DIAGANED TRANSMISSION ISSUES, THEY SAID THEY FIX IT. THE CAR STOP WITHIN THREE BLOCKS AND ON THE HIGHWAY. I RETURNED IT BACK TO NISSAN SERVICE CENTER, NOW, THEY SAID IT'S THE ALTERNATOR. I INFORMED THEM THAT I HAVE THE ALTERNATOR CHANGED LEST THAN 30 DAYS. THE CAR IS A LEMON BECAUSE OF THE ABS MODULE THAT NISSAN CANOT FIX OR UNABLE TO FIX. EVERY TIME THAT CAR IS IN MOTION, THE ABS LIGHT TURN ON AND THE CAR STOPS ABRUTLY. I HAVE TWO TEENAGERS WHO DRIVES MY CAR TO GO TO SCHOOL. IT BECOMES A HAZARD AND UNSAFE DUE TO THE RECALL OF THE ABS MODULE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114521July 30, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS NISSAN (LOCATED AT 11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8009), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,024. *TT CONSUMER STATED LAST TRIP TO PA RETURNED TO BROWNS ON RETURN ADVISED THAT WIPERS AND CONDEMNATION WAS SO BAD COULD NOT SEE CLEARLY!!! TOOK CAR BACK TO SHOW TECH. THE WHOLE CAR FULL OF CONDEMNATION DEFROSTER DID NOTHING. HE DECIDED TO REMOVE THE CRYSTAL FUSION ALSO DID NOT WORK. FINALLY AGREED THAT THERE WAS A PROBLEM WITH THE SYSTEM AFTER 6 YEARS OF THIS. WE ALSO HAD A PROBLEM WITH THE BACK UP CAMERA WITH THE CONDEMNATION. UPDATED 10/17/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114375July 29, 2018
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR DROOPS AND DOESN'T STAY IN THE STOWED POSITION. INSTEAD, IT FALLS WITHOUT WARNING AND OBSTRUCTS THE DRIVER'S VIEW WHICH IS A SERIOUS SAFETY ISSUE THAT PLACES THE DRIVER, PASSENGERS AND OTHER MOTORISTS AT RISK. THIS IS A KNOWN ISSUES WITH THE MURANO AND IS NOT ISOLATED TO THE 2014 MODEL YEAR. DO A SEARCH ON THE NHTSA WEBSITE FOR MURANO SUN VISOR AND YOU WILL SEE MORE THAN A DOZEN ISSUES REPORTED. AND THOSE ARE THE ISSUES THAT WERE REPORTED VIA THE NHTSA WEBSITE, IMAGINE HOW MANY ACTUALLY ARE OUT THERE UNREPORTED! THERE IS NO EXCUSE WHY NISSAN OR THE NHTSA HASN'T INVESTIGATED THIS FURTHER AND ISSUED A RECALL. LOOKING THE OTHER WAY REGARDING THIS MATTER IS NO LONGER AN OPTION, THE MANUFACTURER AND NHTSA NEED TO TAKE ACTION IMMEDIATELY. THE DEALER TYPICALLY WANTS >$400+ TO REPLACE THIS SUN VISOR AND MANY CONSUMERS HAVE HAD IT REPLACED ONLY TO NEED TO REPLACE IT AGAIN! THIS IS SIMPLY UNACCEPTABLE AND IS EVIDENCE THAT THE PART IS POORLY ENGINEERED. I CHALLENGE NISSAN TO STEP UP AND DO THE RIGHT THING AND ISSUE A RECALL AND REPLACE THESE DOWNRIGHT DANGEROUS SUN VISORS BEFORE THERE IS A FATAL ACCIDENT AND LITIGATION. THE MURANO IS MARKETED AS AN UPMARKET PRODUCT AND IF THE TRIM INSIDE FALLS SHORT OF THAT IN TERMS OF QUALITY AND IS A FLAWED DESIGN THAT COULD POTENTIALLY RESULT IN AN ACCIDENT DUE TO OBSTRUCTED VIEW, THIS MUST BE ADDRESSED IMMEDIATELY. WE WILL BE TAKING OUR VEHICLE TO THE DEALER TO BE REPAIRED BUT DO NOT WISH TO PAY THE EGREGIOUS PRICE FOR A REPLACEMENT THAT WILL LIKELY FAIL AGAIN DUE TO A DESIGN DEFECT. AGAIN, I CALL ON NHTSA AND NISSAN TO TAKE ACTION AND ADDRESS THIS ISSUE IMMEDIATELY! NHTSA IS MANDATED TO PROTECT MOTORISTS AND HERE IS A CLEAR CASE WHERE THEY CAN STEP IN AND TAKE ACTION AND PREVENT HARM TO CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113639July 25, 2018
UNKNOWN OR OTHER
NISSAN MURANO 2009 WILL STOP SUDDENLY : UNDER THE LIGHT, ON THE HIGHWAY AFTER THE ABS LIGHT TURN ON. NISSAN RECALLS THE CAR FOR THIS ISSUES BUT THEIR MECHANICS ARE UNABLE TO FIX THE CAR. THE VEHICLE WILL STOP SUDDENLY ON ANY ROAD TRAVELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113424July 24, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING MY CAR IN THE MIDDLE OF TRAFFIC WHEN I PUSHED ON THE GAS AND THE VEHICLE WASN'T MOVING ANYMORE. THE BATTERY AND BRAKE LIGHT BOTH CAME ON. AFTER A COUPLE OF MINUTES I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD BY PUSHING ON THE GAS. BUT THE CAR WASN'T MOVING FAST. AFTER A COUPLE OF MINUTES EVRETHING CAME BACK TO NORMAL. MY VEHICLE IS IN THE MECHANIC SHOP RIGHT NOW AND MY MECHANIC TOLD ME THE ALTERNATOR IS GOING BAD. I WILL BE REPLACING THE ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113447July 24, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TRAVELING 20 MPH ON CLEAN, DRY CONCRETE, APPROACHING A YIELD SIGN AT AN INTERSECTION. APPLIED BRAKES AND FELT ABS PULSE IN THE BRAKES. ABS PULSES STOPPED AND THEN THE BRAKE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. I ENDED UP FINALLY COMING TO A STOP IN THE MIDDLE THE INTERSECTION. THE DRIVER WHO HAD THE RIGHT OF WAY MANAGED TO AVOID HITTING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112974July 23, 2018
VISIBILITY/WIPER
WINDSHIELD WIPERS AND AIR CONDITIONING TO CLEAR WINDOW FROM RAIN AND CONDESCENSION HAS NOT WORKED CAUSING VISION NOT ABLE TO SEE THIS ALMOST CAUSING ACCIDENT HAVE TAKEN CAR BACK TO DEALER AND CONTACTED NISSAN DIRECT MANY TIMES FILE NO11367267 AND 8380358 NO HELP BUT IS GETTIN WORSETO POINT A FRAID TO DRIVE IN RAIN CAN U HELP ON MOST RECENT JULY 17 2018 COULD NOT SEE HAD TO USE WASHER WIPERS TO BE ABLE TO SEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113065July 23, 2018
VISIBILITY/WIPER
THE CAR HOOD HAS A RIDGE THAT SLOPES TOWARD THE DRIVER DIRECTLY IN FRONT OF THE WINDSHIELD WIPERS. THE SUN REFLECTS DIRECTLY INTO THE DRIVER WHEN THERE IS MORNING OR AFTERNOON SUN AND THE SUN VISOR CANNOT BE POSITIONED LOW ENOUGH TO BLOCK THE REFLECTION. THIS REFLECTION CAN TEMPORARILY BLIND THE DRIVER WHILE THE CAR IS IN MOTION. I AM TRADING THIS CAR IN FOR ANOTHER VEHICLE BECAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112765July 20, 2018
SUSPENSION
TAKATA RECALL MY ENTIRE SUBFRAME BROKE IN TWO AND MY BACK TWO TIRES ANGLE BAD NOW. OT HAPPENED WHILE I WAS DRIVING, THE VEHICLE STARTED GOING ALL OVER THE ROAD, THANKFULLY I WASN'T GOING FAST AND STOPPED BEFORE I HIT ANY TREES OR DITCHED IT. I WAS ON A PAVED ROAD AND DIDN'T HIT ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112312July 19, 2018
POWER TRAIN
WITH ONLY 91000 MILES, MY 2011 MURANO IS DIAGNOSED WITH A BAD TRANSMISSION. PREVIOUS YEARS MODELS UP TO 2010 WERE ALL EXTENDED TO 10 YEARS/120000 MILES WARRANTY FOR THE TRANSMISSION, BUT THAT WAS ENDED FOR THE 2011 YEAR AND NOBODY KNOWS WHY. NISSAN KNOWS OF THE DEFECTS WITH THEIR TRANSMISSIONS, BUT REFUSES TO ACKNOWLEDGE IT. THIS REPAIR WILL COST ME CLOSE TO $5000 WHEN ALL IS SAID AND DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112082July 18, 2018
POWER TRAIN
TRANSMISSION STARTED TO SLIP. CAR WOULD GO TO HIGH RPMS BECAUSE TRANSMISSION SLIPPING. CAR NEEDED TO GET TOWED. CVT FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112164July 18, 2018
UNKNOWN OR OTHER
I WAS DRIVING ON MY WAY HOME, ON THE HIGHWAY AT ABOUT 65MPH. WHEN IT STARTED TO SLOW DOWN EVEN WHEN I WAS STEPPING ON THE ACCELERATOR. THEN IT SUDDENLY STARTED TO WORK AGAIN PROPERLY. MY HOME WAS 20 MIN OR SO FROM WHERE I STARTED DRIVING. DURING THIS TIME THE SAME THING KEPT HAPPENING OF THE SPEED SLOWING DOWN AND NOT GOING UP EVEN WHEN PRESSING ON THE ACCELERATOR FOR A GOOD 4-5TIMES. UNTIL SUDDENLY THE ENGINE STOPPED WORKING. THANKFULLY I WAS ABLE TO MAKE A SAFE PULL OVER ON THE HIGHWAY. A MECNIC CAME TO SEE IT AND TOLD ME IT'S A BAD ALTERNATOR. AFTER LOOKING ONLINE I SAW THAT THIS HAS HAPPENED TO MANY NISSAN MURANO OWNERS! IT'S SO DANGEROUS BECAUSE IT JUST STARTS TO HAPPEN RANDOMLY. I GOT LUCKY LIKE I MENTIONED AND WAS ABLE TO MAKE A SAFE STOP. I CAN ONLY IMAGINE IF I DIDN'T. I WAS PREGNANT AND HAD BOTH OF MY TODDLERS IN THE CAR!! I THINK THIS SHOULD BE A RECALL IF IT'S BECAUSE THE ALTERNATOR WAS INSTALLED DEFECTIVE TO BEGIN WITH. I CALLED NISSAN AND THE LADY I SPOKE TO WAS NO HELP AT ALL SHE SAID BECAUSE MY CAR IS SO OLD THERE'S NOT MUCH THEY CAN DO ABOUT IT!? SERIOUSLY! I HAVE HAD OTHER CARS SAME AS OLD OR A FEW YEARS NEWER AND THAT NEVER PLAYED A IMPORTANT ROLE ON HAVING THE RECALL HONORED BECAUSE IT'S SOMEHING THAT MAKES THE CAR UNSAFE AND IT WAS BECAUSE OF A FAULTY PART ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111545July 16, 2018
WHEELS
SUB FRAME RUSTED ALL THE WAY THOUGH. DEEMED NOT SAFE TO DRIVE, TIRES ARE SLANTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111641July 16, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING 70 MPH, THE TRANSMISSION WENT INTO LIMP MODE AND THE VEHICLE STALLED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN NISSAN (300 E CYPRESS AVE, REDDING, CA 96002) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111144July 13, 2018
AIR BAGS
PASSENGER AIRBAG LIGHT BLINKS CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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