Nissan Murano Complaints

5,967 consumer complaints on file.

#11120363August 16, 2018
SERVICE BRAKES
THE BRAKE PEDAL FALLS TO THE FLOOR WHEN DEPRESSED RAPIDLY. THIS IS ONLY OCCASIONALLY, HOWEVER WHEN IT HAPPENED LAST. I STOPPED THE VEHICLE AND TAPPED THE ABS BRAKE ACTUATOR UNIT WITH A RUBBER MALLET AND BRAKES WERE FINE.. I BELIEVE THE ABS VALVE IS DEFECTIVE BUT THE DEALER SAID THAT THE MASTER CYLINDER IS DEFECTIVE & NEEDS TO REPLACED FOR $800+. THEY ALSO SAID IF THAT DOESN'T CURE IT, THEN THE BRAKE VACUUM BOOSTER IS ALSO DEFECTIVE AND IT WOULD COST ME $3000! SO, THEY WERE UNABLE TO PERFORM THE RECALL THAT CHANGES THE BRAKE FLUID FROM DOT3 TO DOT 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120183August 15, 2018
AIR BAGS
AIR BAG CONTROL UNIT/OCS SYSTEM FAILURE. ACCORDING TO RECALL #08V521000, THERE IS A HISTORY WITH PROBLEMS WITH MY MAKE & MODEL OF VEHICLE. I HAVE BEEN TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE REPEATEDLY AND WHILE THEY TURN OFF THE DASHBOARD LIGHT ILLUMINATING THE PROBLEM, IT SIMPLY ILLUMINATES AGAIN IN A FEW DAYS. NOW THEY TELL ME I NEED TO PURCHASE A NEW SEAT CUSHION AT A COST OF ALMOST $5,000. MY VIN IS NOT SHOWING UP IN THE RECALL NOTICE BUT THIS IS EXACTLY THE PROBLEM THAT I AM HAVING WITH MY CAR. I CAN PROVIDE A PICTURE OF THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD, IF YOU NEED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119814August 14, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HESITATES WHEN ACCELERATING CAUSING A DANGER WHEN CAR DOES NOT GO AS EXPECTED WHEN PULLING INTO TRAFFIC. IT ALSO JERKS AND SHUDDERS AT LOWER SPEEDS, THE CAR SHAKES SOMEWHAT VIOLENTLY AND WILL STOP IF YOU FLOOR THE GAS PEDAL. BOUGHT THE CAR BRAND NEW FROM DEALER AND HAVE BROUGHT IN FOR THE ISSUE TO BE TOLD THE COMPUTER DOESN'T SEE A PROBLEM. I DRIVE THE CAR DAILY I KNOW THERE IS AN ISSUE AND IT IS DANGEROUS TO DRIVE WHEN IT CHOOSES NOT TO GO WHEN ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119560August 13, 2018
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR FRAME WAS ROTTED AND FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN KIA OF MIDDLETOWN (4961 NY-17M, NEW HAMPTON, NY 10958, (845) 374-6555) WHERE THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE DEALER WAS UNABLE TO OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119596August 13, 2018
ENGINE
SAME PROBLEM OF A RECALL CAMPAIGN OF A THROTTLE VALVE ISSUE HAS HAPPENED THREE TIMES IN THE LAST TWO MONTHS; ENGINE DOES NOT RESPOND WITH AN ACCELERATOR IN STOP & GO CONDITIONS. IT WAS/IS RESOLVED BY TURNING OFF IG AND RE-START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119710August 13, 2018
SUSPENSION
REAR SUBFRAME RUSTED COMPLETELY THROUGH AT 134,000 MILES. THIS IS A COMMON PROBLEM AS REPORTED ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119753August 13, 2018
ENGINE
MY 2007 NISSAN MURANO CONTINUES TO STALL AFTER REPLACING THE CAMSHAFT SENSOR 3 TIMES. MY ISSUES SEEM TO FIT THE DESCRIPTION DEFECTIVE INTAKE AIR DUCTS. THIS CAUSES, WHICH MY CAR DOES, TO CUT OFF WHILE DRIVING. ACCELERATION IS BAD AND EVEN WORSE WHEN I USE MY AIR CONDITIONING. I NO LONGER TAKE THE CAR ON THE HIGHWAY AFTER CUTTING OFF DRIVING TO STOP SIGNS AND GREEN LIGHTS IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119471August 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
[XXX] 2011 NISSAN MURANO PARTS ACCELERATOR PEDAL SENSOR IT SHUTS OFF WHILE DRIVING IT HAS HAPPENED TO ME 3 TIMES AND THE MOST SCARY WAS IN THE HIGHWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119330August 11, 2018
UNKNOWN OR OTHER
WHILE ON A RECENT ROAD TRIP DURING DRY CONDITIONS. WE HAVE STARTED RECEIVING A POP UP MESSAGE RELATING TO THE FORWARD EMERGENCY BRAKING SYSTEM ON OUR DISPLAY - FRONT RADAR OBSTRUCTION. THIS HAS NOT AFFECTED BRAKING TO OUR KNOWLEDGE AND FOLLOWING THE RESET STEPS IN THE OWNERS MANUAL DID NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118777August 9, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON A PAVED ROAD, A LOUD EXPLOSION CONSUMED THE CAR. THE CLOSED SUNROOF/CLOSED SHADE EXPLODED SENDING SHATTERED GLASS AIRBORNE AND ON TOP OF THE CLOSED SHADE. THIS CAUSED A HORRIBLE NOISE AS THE GLASS BOUNCED ON THE SHADE AS I SLOWLY MADE MY WAY BACK HOME AND TO THE DEALERSHIP! DURING THE RETURN ROUTE, YOU COULD HEAR THE GLASS CRACKING AS IT BROKE FREE AND FLEW OFF WHILE DRIVING AT A SLOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118781August 9, 2018
ELECTRICAL SYSTEM
CAR STALLED WHILE RUNNING ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118794August 9, 2018
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
THE HORN OF MY VEHICLE WAS NOT WORKING I TAKE IT TO THE DEALER FOR AND IDEA THEY TOLD TO CALL NISSAN OF NORTH AMERICA AT( 888 NISSAN 1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118795August 9, 2018
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE HORN DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AUTONATION NISSAN PEMBROKE PINES (8890 PINES BLVD, PEMBROKE PINES, FL 33024, 954-949-0421) AND THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118503August 8, 2018
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
I PURCHASED THE NISSAN 11 FEB, 2016 I AM MILITARY AND WENT AWAY TO SERBIA WAS BACK FOR A FEW WEEKS AND GOT DEPLOYED AGAIN TO JORDAN. MY VEHICLE WAS CLEANED AND WAS IN A GARAGE DURING MY DEPLOYMENT. SINCE BEING BACK I HAVE DRIVEN BACK AND FORTH FROM VA TO OH FOR WORK MY BACK BREAKS STARTED TO MAKE NOISE SO I HAD THEM REPLACED WHEN THE TIRES WERE REMOVED I SEEN THE UNDER BODY FOR THE FIRST TIME. BROUGHT IT TO NISSAN WERE THEY DEEMED IT NON DRIVE ABLE AND SAID THAT THIS WAS NOT AN ISSUE THAT ARISES WITHIN THE TIME FRAME OF HAVING MY VEHICLE IT IS EXTREMELY EXCESSIVE RUST TO THE POINT WERE IT HAS EATEN AWAY THE SUB FRAME AND THAT THE WAIKEM DEALERSHIP SOLD ME A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118556August 8, 2018
POWER TRAIN
TOOK VEHICLE INTO NISSAN OF SILSBEE WHERE VEHICLE WAS BOUGHT FOR SERVICE -- SERVICE PERSON CAME TO ME AND SAID THAT SHE HAD BAD NEWS -- VEHICLE HAD A REAR MAIN SEAL LEAK. FIRST TIME EVER, I TOOK IT TO A PRIVATE TRANSMISSION CONCERN TO HAVE THEM GIVE ME A SECOND OPINION AND THEY SAID IT WAS LEAKING BETWEEN THE TRANSMISSION AND 4-WHEEL DRIVE. THEY PULLED THE TRANSMISSION AND FOUND THAT FACTORY SPECIFICATIONS WEREN'T UP TO DATE. THE VEHICLE HAD ALWAYS BEEN SERVICED BY SILSBEE NISSAN AND I WAS NEVER NOTIFIED THAT THERE WERE TRANSMISSION PROBLEMS. COST TO ME FOR REPAIRS WERE $5,716 WITH 90,000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118586August 8, 2018
POWER TRAIN
THE CAR WAS RUNNING FINE, THEN SUDDENLY STARTED SHUDDERING VIOLENTLY WHEN ACCELERATING FROM A STOPPED POSITION. AS I CONTINUED ACCELERATING, IT SMOOTHED OUT, BUT AS I CAME TO MY NEXT STOP AND STARTED ACCELERATING, THE SHUDDERING HAPPENED AGAIN, THEN I HEARD A POP AND LOST ALL ABILITY TO ACCELERATE. I COULD HEAR THE ENGINE REV AS I PUSHED THE ACCELERATOR, BUT THE CAR WOULD NOT MOVE. UPON DOING RESEARCH, I LEARNED THAT THERE ARE TONS OF PEOPLE WITH THE SAME OR SIMILAR ISSUES WITH THEIR CVT TRANSMISSIONS, FOR WHICH THE MOST COMMON REMEDY SEEMS TO BE FULL TRANSMISSION REPLACEMENT. NISSAN NEEDS TO DO THE RIGHT THING AND ASSIST THOSE OF US EXPERIENCING ISSUES WITH TRANSMISSIONS THAT ARE OBVIOUSLY FAULTY AND COSTING OWNERS SEVERAL THOUSANDS OF DOLLARS TO REPAIR. FORTUNATELY FOR ME, I WAS IN A RELATIVELY REMOTE AREA, SO NEITHER I NOR OTHER DRIVERS WERE IN DANGER...HOWEVER, HAD I BEEN IN A MORE POPULATED AREA IT COULD HAVE MADE FOR A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118093August 6, 2018
POWER TRAIN
TRANSMISSION FAILED AT A HIGH RATE OF SPEED WHILE DRIVING ON A PUBLIC ROAD. THERE WAS NO INDICATION OF TRANSMISSION ISSUES WITH MY VEHICLE. MATTER OF FACT I JUST HAD MY CAR SERVICED ON JULY 13,2018, AT NALLEY NISSAN OF ATLANTA AND THE MIL-POINT INSPECTION WHICH INCLUDES CHECKING THE TRANSMISSION PASS ALL SYSTEMS IN THE GREEN. THIS WILL BE THE THIRD TRANSMISSION ON THE VEHICLE INCLUDING THE ORIGINAL TRANSMISSION IN 6 YEARS AND ONLY 122000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118128August 6, 2018
POWER TRAIN
AT ABOUT 10,000 MILES AT LOW SPEEDS ON LOCAL CITY ROADS, I COULD SOMETIMES FEEL VIBRATIONS AND A LACK OF ACCELERATION THAT FELT LIKE THE TRANSMISSION COULDN'T DECIDE WHAT TO DO. ALWAYS AT SPEEDS UNDER 20 MPH AND GENERALLY WHEN EITHER SLOWING DOWN FOR AN INTERSECTION OR STARTING TO SPEED UP WHEN THE TRAFFIC LIGHT TURNED GREEN IN TIME THAT I DIDN'T NEED TO FULLY STOP. AFTER A FEW OF THESE I TOOK CAR TO DEALER AND THE FIRST TIME THEY SAID THERE HAD BEEN NO ERROR CODES GENERATED AND TO JUST KEEP DRIVING IT. AFTER THE SECOND OR THIRD TIME I TOOK IT TO THE DEALER, NOW WITH 12,839 MILES ON IT THEY REPROGRAMMED THE STEERING ANGLE ADJUSTMENT AND THE PROBLEM SEEMED TO GO AWAY. HOWEVER, NOW AT 21,000 MILES, IT SEEMS TO BE COMING BACK AGAIN. I FEEL LIKE THE CVT AND COMPUTER HAVE A PROBLEM COMMUNICATING WITH EACH OTHER IN THESE LOW-SPEED SITUATIONS. THIS HESITATION IN ACCELERATION COULD CAUSE A SERIOUS ACCIDENT AND CERTAINLY FEELS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118136August 6, 2018
SEATS
I GOT INTO THE VEHICLE ON THE DRIVER'S SIDE AND HEARD A POP. I PUT THE CAR IN REVERSE AND WHEN THE CAR MOVED I HEARD THE POP AGAIN AND THE SEAT DROPPED ON THE LEFT SIDE. I PARKED, GOT OUT TO EXAMINE THE SEAT AND A SEAT SUPPORT HAD BROKEN UNDER THE LEFT REAR SIDE OF THE DRIVER'S SEAT CAUSING THE SEAT TO DROP, LEANING TO THE LEFT. ATTEMPTING TO RETURN HOME, WHEN HITTING ANY BUMP IN THE ROAD THE SEAT IS ALMOST LIKE SITTING IN A ROCKING CHAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115598August 3, 2018
AIR BAGS
I WAS IN ACC AN MY DRIVER SIDE AIR BAG POPED AS I WAS DRIVEN ON THE STREET AN A CAR TURN IN FRONT OF ME HIT ON PASSAGE SIDE FRONT AN MY AIR BAG DID NOT FILL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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