Nissan Murano Complaints

5,967 consumer complaints on file.

#11110908July 12, 2018
VISIBILITY/WIPER
SUN VISOR FALLS DOWN, OBSTRUCTING LINE OF SIGHT. NO WAY TO KEEP IT OUT OF THE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110909July 12, 2018
POWER TRAIN
AT 65,000 MILES MY MURANO REQUIRED THE CVT TRANSMISSION, THE TRANSFER CASE, THE RT FRONT AXEL (AND HEAD GASKETS) TO BE REPLACED. AT THE TIME THE CVT TRANSMISSION WAS UNDER WARRANTY. NOW THE MURANO HAS 150,000 MILES AND THE CVT TRANSMISSION NEEDS TO BE REPLACED AGAIN! THIS WILL BE THE THIRD CVT TRANSMISSION IN 150,000 MILES AND OF COURSE THE NISSAN 120,000 MILE WARRANTY WHICH STARTED WHEN THE CAR WAS NEW NO LONGER COVERS THE CVT TRANSMISSION EVEN THOUGH THE CURRENT UNIT ONLY HAS 85,000 MILES OF USE. WHY HASN'T NISSAN BEEN FORCED TO CORRECT THE PROBLEM WITH THE CVT TRANSMISSION? (I ALSO HAVE A 2013 VERSA WITH A CVT TRANSMISSION THAT HAD TO BE REPLACED AT 65,000 MILES). BAD DESIGN THAT IS PUTTING CUSTOMERS AT RISK OF INJURY WHEN THE CTV TRANSMISSIONS FAIL AND DESTROY OTHER COMPONENTS IN THE DRIVE TRAIN. CURRENT PROBLEM: WHEN AT A FULL STOP THE CAR WILL NOT ACCELERATE. THE GAS CAN GO TO THE FLOOR AND THE CAR DOESN'T MOVE. THE DELAY IN ACCELERATION IS INTERMITTENT AND CAN LAST FROM LESS THAN A SECOND TO SEVERAL MINUTES. A SHUT DOWN AND RESTART OF THE CAR MAY BE NEEDED TO GET THE CAR TO ACCELERATE. THIS ISSUE HAS OCCURRED AT TRAFFIC LIGHTS ON LARGE ROADS IN THE NORTHERN VA TRAFFIC. NOT BEING ABLE TO MOVE THROUGH A TRAFFIC LIGHT AND BLOCKING MULTIPLE LANES OF TRAFFIC IN NORTHERN VA IS A VERY DANGEROUS PLACE TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111013July 12, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES WITH THE ELECTRICAL SYSTEM AND ALTERNATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE ALTERNATOR REPLACED SEVEN TIMES AND THE BATTERY WAS ALSO REPLACED. THE DEALER (AUTONATION NISSAN PEMBROKE PINES, 8890 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 949-0421) WAS CONTACTED AND STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED PER AN UNKNOWN RECALL, WHICH HAD EXPIRED. THE DEALER WOULD NOT HONOR THE RECALL REPAIR PERFORMED BY AN OUTSIDE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,852.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110692July 11, 2018
UNKNOWN OR OTHER
CURRENT MILEAGE IS 9,900. THREE TIMES NOW WHILE DRIVING ON THE HIGHWAY, THE A/C STOPS BLOWING THROUGH THE AIR VENTS IN THE CABIN, EVEN THOUGH THE COMPRESSOR IS STILL AUDIBLE IN THE DASH. THREE TIMES I HAVE VISITED THE DEALER FOR SERVICE AND HAVE BEEN SENT HOME THREE TIMES SAYING THEY CANNOT DUPLICATE THE ISSUE. OF COURSE THEY CAN'T BECAUSE THIS IN AN INTERMITTENT PROBLEM THAT HAPPENS AFTER AN HOUR OF DRIVING ON THE HIGHWAY. WHEN THE SERVICE TECH FINALLY GETS TO THE CAR TO BEGIN THE DIAGNOSIS, THE CAR IS COLD AND WORKS FINE. I FILED A COMPLAINT WITH NISSAN CORPORATE AND THEY SAID THE SAME, THEY COULD NOT AUTHORIZE A REPAIR UNTIL A DEALER COULD DUPLICATE THE PROBLEM AND DOCUMENT IT. I EVEN TOOK A VIDEO WITH MY PHONE OF THE ISSUE LIVE WHEN IT HAPPENED ON THE HIGHWAY WHILE MY WIFE WAS DRIVING. IN THE VIDEO, YOU CAN SEE THE AIR IS NOT BLOWING A PIECE OF PAPER IN FRONT OF THE VENT BUT THE A/C IS SET TO MAX AND TURNED ON FULL BLAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110719July 11, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL..I DROVE MY 2005 NISSAN MURANO AND I PARKED THE NISSAN. 20 MINUTES LATER STARTED TO BACK THE CAR AND AS SOON AS I PUT IT ON DR IT WENT BY 2 MILES AN HOUR SO THEN I PRESSED ON THE GAS ALL THE WAY DOWN AND IT STILL WENT TO MILES AN HOUR IT'S STILL DROVE BUT IT WAS GOING AROUND 5 MILES AN HOUR. THEN I PARKED THE NISSAN AND LET IT COOL OFF AND SEE WHAT WAS WRONG. I COULD NOT FIND NOTHING, I CALLED MY HUSBAND HE COULD NOT FIND NOTHING EITHER, HE DROVE IT AROUND THE BLOCK AND IT STILL WENT 5 MILES AN HOUR SO THEN HE CHECKED THE ENGINE NOTHING WAS WRONG BUT IT DID SAY ABS AND THEN AROUND 20 MINUTES LATER THE NISSAN TURN ON AND IT WENT NORMAL AND NOTHING HAPPENED UNTIL 2 MONTHS LATER. THE NEXT TIME I WAS AT A DRIVE-THRU AND THEN ALL OF A SUDDEN THE ABS TURN ON AND IT DID NOT WANT TO GO FAST IT WENT AGAIN FIVE MILES AN HOUR. THEN I TURN AROUND THE CORNER AND THEN IT WENT FAST BUT THEN IT WENT SLOW AGAIN SO I PARK THE NISSAN, AND BEGIN TO START IT AND THEN IT WOULDN'T START THE ABS WENT ON AGAIN, THEN THE BATTERY WAS DEAD. I FINALLY GOT A JUMP AND IT TURNED BACK ON LIKE NORMAL AND IT WENT NORMAL UNTIL I GOT TO THE STORE AND I LEFT THE NISSAN ON WITH THE AIR CONDITION AND HAD MY SON IN THE CAR. MY SON SAID THAT AIR CONDITIONER KEEP GOING ON AND OFF ON AND OFF THE WINDOWS WERE NOT WORKING TRY TO ROLL DOWN THE WINDOWS IT WASN'T WORKING SO THEN I GOT IN THE CAR AND AS SOON AS I PUT IT IN DRY IT DIDN'T WANT TO GO IT WENT 5 MILES AN HOUR THEN THE ABS TURNED BACK ON AND THEN IT WENT BACK TO NORMAL I WAS DRIVING I MADE IT ALL THE WAY HOME AND THAT IS WHAT'S GOING ON WITH A NISSAN MURANO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110407July 10, 2018
WHEELS
WHILE IN TRAFFIC ON A FREEWAY TRAVELLING AROUND 25 MPH MY BACK LEFT TIRE EXPLODED. I HEARD THE BOOM BUT DID NOT KNOW WHAT IT WAS. I HAD NOT HIT ANYTHING AND WAS NOT KNOCKED OFF COURSE. FORTUNATELY WITH TRAFFIC BACKED UP I WAS TRAVELLING AT A LOWER SPEED THAN NORMAL. SHORTLY AFTER A WARNING SIGNAL CAME ON INDICATING MY BACK LEFT TIRE HAD 00 PRESSURE. MY NEW MURANO ONLY HAD 1630 MILES ON IT BEFORE THE TIRE BLEW OUT. I DROVE ABOUT A MILE TO AN AREA SAFE TO PULL OVER. A HIGHWAY PATROLMAN ASSISTED WITH THE REMOVAL OF THE TIRE. WE DID NOT SEE ANY DAMAGE TO THE TIRE. HE MENTIONED IT WAS LIKELY THE BEAD SEAL WASN'T SEALED CORRECTLY. HE WANTED TO TEST MY OTHER TIRES BUT BECAUSE THERE WAS EVIDENCE OF NITROGEN IN THE TIRES HE CHOSE NOT TO. MY TIRE PRESSURES WERE AROUND 44 IN TWO TIRES AND 46 IN THE OTHERS BEFORE THE BLOWOUT. I HAD JUST TAKEN MY CAR FOR THE FIRST OIL CHANGE AT THE NISSAN DEALERSHIP I BOUGHT MY CAR AT MAYBE TWO WEEKS BEFORE THIS AND THEY MENTIONED THEY ADJUSTED MY TIRE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110610July 10, 2018
SERVICE BRAKES
WHILE DRIVING MY NISSAN MURANO I HIT A SMALL POTHOLE. I HIT THE BRAKES AND FELT THAT THE BRAKE PEDAL TOUCHED THE FLOOR, NO PRESSURE WHAT SO EVER. I ASSUMED IT MUST HAVE BEEN BECAUSE OF THE POTHOLE AND DIDN'T THINK ANYTHING WAS WRONG. BUT WHEN I APPROACHED THE NEXT TRAFFIC LIGHT AND TRIED TO BRAKE; THE CAR DID NOT BREAK AND CONTINUED INTO THE MIDDLE OF THE INTERSECTING STREET BEFORE STOPPING. THANK GOD THERE WERE NO CARS COMMING! I TOOK IT TO THE NISSAN AND ACCORDING TO THEM; FIXED THE BRAKE WITH NO CHARGE TO ME. CONCLUSION: LOST OF BREAK PRESSURE AFTER HITTING A SMALL POTHOLE AND A SIGNIFICANT DELAY IN BREAK REACTION AFTERWARDS. NO BREAK PRESSURE AND PEDAL HAD TO TOUCH THE CAR FLOOR IN ORDER TO BREAK WITH A DELAY REACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110273July 9, 2018
STRUCTURE:BODY, WHEELS
REAR SUBFRAME IS RUSTED THROUGH AND CONTROL ARMS THAT HOLD WHEELS ON ARE PULLING APART. TWO MECHANICS HAVE DEEMED THIS VEHICLE UNSAFE TO DRIVE DUE TO A RUSTED FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110185July 9, 2018
ELECTRICAL SYSTEM, SEAT BELTS, EXTERIOR LIGHTING
THIS CAR HAS AN ELECTRICAL PROBLEM. THE DASH BOARD LIGHTED COMPONENTS FLICKER BACK AND FORTH FROM DIM TO BRIGHT WHEN THE HEADLIGHTS ARE TURNED ON. THE HEADLIGHTS WHEN TURNING ON GO FROM REALLY DIM TO NORMAL WHEN TURNING ON. I HAVE NOTICED THIS AT NIGHT WHILE DRIVING. WHEN GOING TO BUCKLE MY SON IN HIS CAR SEAT THE SEAT BELTS THIN THE REAR LOCK AND DO NOT RELEASE. UNLESS ALL THE SLACK IT IT IS RETURNED TO NORMAL. WHICH SOMETIMES TAKES 3 TO 4 TIMES TO BE ABLE TO BUCKLE HIM INTO HIS SEAT WITHOUT THE SEAT BELT LOCKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109820July 6, 2018
SERVICE BRAKES
WHEN THE VEHICLE IS IN MOTION ON CITY STREETS, THE BRAKE PEDAL GOES TO THE FLOOR WHEN TRYING TO STOP. THE VEHICLE CAN STOP BUT WITH A FRACTION OF THE BRAKING ABILITY. THE PEDAL CONTINUES TO PUSH ALL THE WAY TO THE FLOOR EVEN WHEN PUMPING THE PEDAL. IT CORRECTS ON ITS OWN AFTER AN HOUR OR SO. 4 OCCASIONS OCCURRED AFTER HITTING A BUMP. 1 OCCASION OCCURRED WHEN THE ABS ENGAGED AFTER HITTING A PATCH OF ICE. THE MASTER CYLINDER HAS BEEN REPLACED (I SAVED THE OLD ONE) AND THE BRAKE PADS HAVE BEEN REPLACED AND THE PROBLEM CONTINUES. IT HAS ONLY OCCURRED ABOUT 5 TIMES OVER A SPAN OF ABOUT 1YEAR SO IT IS VERY DIFFICULT TO INTENTIONALLY REPEAT AND DIAGNOSE. INTERNET RESEARCH POINTS TO A POSSIBLE STICKING ABS MODULATOR VALVE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109878July 6, 2018
POWER TRAIN
MY CAR WOULD HESITATE 4 TO 5 SECONDS WHEN STARTING FROM A COMPLETE STOP. THIS WAS VERY UNSAFE, AS I WAS AT A LIGHT, WENT TO TURN, AND THE CAR DIDN'T MOVE. IT FINALLY LUNGED FORWARD. LUCKILY THE TRAFFIC WAS LIGHT, IF I HAD BEEN IN HEAVY TRAFFIC, THIS WOULD HAVE BEEN WORSE AND CAUSED ME TO TURN IN FRONT OF AN ONCOMING CAR. I WAS MAKING A LEFT TURN ACROSS A ROAD WITH 50 MPH TRAFFIC INTO A SUBDIVISION. I TOOK THE CAR TO NISSAN AND THEY SAID THE TRANSMISSION (CVT) NEEDS TO BE REPLACED. THE CAR ONLY HAS 62,000 MILES. THIS IS NOT ONLY UNSAFE, BUT UNACCEPTABLE FOR ONLY 62,000 MILES. THIS IS GOING TO COST ME $4500 TO FIX. NISSAN IS STATING THIS IS MY FAULT, AS I NEVER HAD THE TRANSMISSION SERVICED. IN THE BOOK, THE FIRST SERVICE FOR TRANSMISSION REQUIRED IS 60,000 MILES, BUT IT STATES TO INSPECT THE FLUID. THERE ARE OPTIONAL SERVICES AT 30K MILES, BUT IT DOES NOT INDICATE THEY ARE REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109952July 6, 2018
ENGINE
SITTING IN TRAFFIC AND WHEN I GO TO TAKE OFF NO POWER. ENGINE IS STILL RUNNING BUT NO POWER TO GO. TURN ENGINE OFF START IT BACK UP PUT IT IN DRIVE AND IT GO'S JUST FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105311July 3, 2018
UNKNOWN OR OTHER
THE ENTIRE EXHAUST SYSTEM IS ROTTED OUT AND IS CAUSING MY VEHICLE TO MELT. I HAVE BEEN IN CONTACT WITH NISSAN AND THEY ARE REFUSING TO RECTIFY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105307July 3, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
DRIVERS SIDE SUN VISOR WILL NOT STAY UP. ITS ALWAYS BLOCKING MY VISION WITH VEHICLE IN MOTION,STATIONARY,TURNING ON ANY STREET OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105251July 2, 2018
STRUCTURE:BODY, SEATS
BROKEN SEAT FRAME - DRIVERS SEAT (LEFT REAR) WHILE DRIVING DOWN THE HIGHWAY, I HEARD A POP, THE NEXT THINK I KNEW THE SEAT & I WAS LEANING TO THE LEFT WOBBLING BACK AND FOURTH. CAR SHOULD BE RECALLED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105107July 2, 2018
POWER TRAIN
CVT WENT OUT WHILE DRIVING. CAR WILL NOT SHIFT INTO ANY GEARS. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104999July 1, 2018
UNKNOWN OR OTHER
THE ENGINE STALLS UNEXPECTEDLY WHILE IN MOTION. HAS HAPPENED SEVERAL TIMES. ALMOST CAUSING ACCIDENT. NISSAN RECALL INTAKE AIR DUCTS RESONATOR. 2009. NISSAN WILL NOT HELP BECAUSE OF THE VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104824June 30, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE SHUT-OFF WITHOUT WARNING WHILE DRIVING ON THE ROADS AND FREEWAY. HAD TO IMMEDIATELY PUT NEUTRAL RESTART ENGINE SEVERAL TIMES. TOOK IT TO THE DEALERSHIP IN BELLEVUE NE AND THEY ONLY REPLACED THE DUCT VENT TUBE FROM THE AIR FILTER. I HAD MENTIONED THAT IT HAS A CODE ON ODB2 SCANNER CAM SENSOR AND THEY DON'T HAVE A RECALL FOR IT. PLEASE NEED A SAFE CAR FOR ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104740June 29, 2018
ENGINE, VEHICLE SPEED CONTROL
MY 2004 NISSAN MURANO STALLS WHEN DRIVING AND SITTING STILL. WHEN DRIVING MY CAR RESPONDS AS IF IT IS NOT RECOGNIZING ME PUSHING THE GAS AND THEN AFTER A FEW SECONDS IT JUMPS TO GET GOING. LIKES ITS CATCHING UP TO THE SPEED AMOUNT I PRESSED WHEN PUSHING THE GAS. WHEN I AM SITTING STILL MY CAR DOES NOT MOVE IN IT STALLS IN ANY DIRECTION (MOVING FORWARD OR BACKWARD) FOR A FEW SECONDS THEN JERKS WHEN ITS READY. THIS MOSTLY OCCURS WHEN DRIVING ON CITY STREETS, HIGHWAYS, TURNING OR STATIONARY. WHENEVER THE CAR IS STARTED. THE NHTSA CAMPAIGN ID NUMBER IS 09V169000 THIS REPORT EXPLAINS MY ISSUES WITH MY CAR EXACTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104759June 29, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
DRIVERS SIDE VISOR DOES NOT STAY UP. WHILE DRIVING VISOR DROPS WITH OUT WARNING. VERY HAZARDOUS. HAS ALMOST CAUSED WRECK . ONGOING PROBLEM WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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