Nissan Murano Complaints

5,967 consumer complaints on file.

#11104793June 29, 2018
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND THE SEAT BELT WARNING INDICATOR REMAINED ILLUMINATED EVEN WHEN THE DRIVER'S SEAT BELT WAS LATCHED. THE DEALER (LAWLEY NISSAN, 2960 E FRY BLVD, SIERRA VISTA, AZ 85635, (520) 459-2000) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104544June 28, 2018
VISIBILITY/WIPER
I HAVE A 2017 NISSAN MURANO. I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 12 IN THE AFTERNOON WHEN WE HEARD A LOUD EXPLOSION ON THE ROOF OF THE CAR. THE SUNROOF GLASS AND HEADLINER WERE BOTH CLOSED. I SLIGHTLY OPENED THE HEADLINER AND COULD SEE THE GLASS WAS SHATTERED. I IMMEDIATELY PULLED OVER ON THE SIDE OF THE HIGHWAY AND LOOKED ON TOP OF THE CAR TO FIND THE FRONT SECTION OF THE PANORAMIC SUNROOF HAD COMPLETELY EXPLODED AND WAS SHATTER. THE GLASS WAS ACTUALLY PROTRUDING UPWARD SO IT WAS OBVIOUS NOTHING HAD FALLING FROM THE SKY ON TOP OF IT. THE GLASS, THEN GAVE WAY AND COMPLETELY FELL ON THE FABRIC HEADLINER. WE THEN SPENT THE NEXT HOUR AND A HALF ON THE SIDE OF THE HIGHWAY WAITING FOR A TOW TRUCK WHERE THE VEHICLES WAS THEN TOWED TO A NISSAN DEALER. AT THE TIME OF INCIDENT, IT WAS 75 DEGREES OUTSIDE AND CLEAR DAY. I WAS DRIVING 55 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104613June 28, 2018
UNKNOWN OR OTHER
THE CAR WAS STATIONARY I HAD MY CONVERTIBLE TOP DOWN. UPON PUTTING IT UP . RIGHT BEFORE IT HITS THE WINDSHIELD IT SLAMS DOWN EXTREMELY HARD ON THE WINDSHIELD. COULD CAUSE BODILY INJURY OR DAMAGE TO WINDSHIELD.OR CAUSE THE TOP TO BREAK. WHICH MINE DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104243June 27, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM, AIR BAGS
TL* THE CONTACT OWNED A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO SLIDE DOWN A HILL. THE VEHICLE THEN CRASHED INTO TWO TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL BODY SHOP. THE DEALER WAS NOT CONTACTED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11104114June 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER STARTED BLOWING HOT AIR. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO TURN OFF THE VEHICLE, BUT IT FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER (LITHIA NISSAN OF FRESNO, 5580 N BLACKSTONE AVE, FRESNO, CA 93710) AND WAS INFORMED THAT A FUSE HAD TO BE PULLED TO STOP THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS STILL AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 89,526.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103715June 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING OUT OF A PARKING LOT AT 10 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE NUMEROUS TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED MTN VIEW NISSAN AT (423) 756-1500 (LOCATED AT 2100 SOUTH MARKET STREET, CHATTANOOGA, TN 37408) AND WAS AWAITING A CALL BACK TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103779June 25, 2018
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR WAS FLASHING. THE VEHICLE WAS TAKEN TO THE DEALER (GERI LYNN NISSAN, 1772 MARTIN LUTHER KING BLVD, HOUMA, LA 70360, (985) 219-1111) WHERE IT WAS DIAGNOSED THAT THE WEIGHT SENSOR AND VARISTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND 08V066000 (AIR BAGS); HOWEVER, THE CONTACT FELT THAT THE VEHICLE WAS EXHIBITING FAILURES RELATED TO ONE OR BOTH OF THE RECALL CAMPAIGNS. THE MANUFACTURER ALSO ISSUED ONE TSB FOR THE AIR BAGS AND THREE TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED DID NOT REPAIR DUE TO REPAIR COST OF $2,150.00. TECH FOUND CODE B108OCS. UPDATED 10/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103788June 25, 2018
POWER TRAIN
TAKATA RECALL. WHEN COMING TO A COMPLETE STOP JUST UNDER 20 MILES PER HOUR THE TRANSMISSION GRABS AND SLOWS YOU DOWN AND THEN RELEASES. THIS CAUSES YOU TO STOP SHORT OR STOP TOO FAR AHEAD. EITHER WAY CAN BE DANGEROUS. PLEASE GIVE US A RECALL. I DON'T FEEL SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103886June 25, 2018
AIR BAGS
OCS IS SHOWING PASSENGER SEAT EMPTY EVEN WHEN OCCUPIED. AS A RESULT, THE PASSENGER FRONTAL AIR BAG MAY BE TURNED OFF AND NOT DEPLOY IN THE EVENT OF A CRASH. THIS PROBLEM WAS LISTED IN NHTSA CAMPAIGN NUMBER 16V-244 DATED APRIL 29, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103908June 25, 2018
SEATS
THE BRAKET ON THE DRIVER SEAT BROKE AND THE SEAT IS LOPSIDEED AND CAN NOT DRIVE THE CAR, ARE THE REPAIRS COVERD BY THE MANUFACTURER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103527June 23, 2018
SERVICE BRAKES
WHEN BREAKING, THERE ARE TIMES WHEN IT FEELS LIKE THE BRAKES GO OUT AND I HAVE TO TAKE THE BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENS SEVERAL TIMES A YEAR AND THIS LAST TIME MY WHOLE FAMILY WAS IN THE CAR AND NEARLY CAUSED AN ACCIDENT BECAUSE MY BRAKES ESSENTIALLY WEREN'T WORKING AS REQUIRED. I SEE THERE IS IN ACTIVE INVESTIGATION AND THIS IS NOT AN ISOLATED INCIDENT. WHAT IS IT GOING TO TAKE FOR YOU TO MANDATE A RECALL, A DEATH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103529June 23, 2018
ENGINE
THE PUSH BUTTON START DIDN'T SHUT OFF THE ENGINE WHEN IT WAS PUT IN THE GARAGE RESULTING IN THE CARBON MONOXIDE POISONING OF MY MOTHER. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#11103359June 22, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED; HOWEVER, THE STEERING AND BRAKING ABILITY STILL OPERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO A COMPLETE STOP. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JOHN AMATO NISSAN (5200 N WASHINGTON ROAD, GLENDALE, WISCONSIN 53217), BUT WAS NOT DIAGNOSED OR REPAIRED. IN OCTOBER OF 2017, THE REAR ELECTRICAL DOOR MALFUNCTIONED AND REMAINED IN THE OPEN POSITION. THE VEHICLE WAS REPAIRED FOR AN ELECTRICAL FAILURE BY THE DEALER (CHERRY HILL NISSAN, 2325 NJ-38, CHERRY HILL, NJ 08002). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102879June 20, 2018
VISIBILITY/WIPER
I AM CONCERNED ABOUT THE GLARE FROM THE HOOD THAT BLINDS ME WHEN I'M DRIVING. WHEN THE SUN SHINES ON THE HOOD IT CAUSES A GLARE THAT PREVENTS THE DRIVER FROM SEEING THE ROAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN MARCH 2018. I HAVE TRIED ADJUSTING MY SEAT, ADJUSTING THE STEERING WHEEL, AND WEARING UV PROTECTED SUNGLASSES. NONE OF THESE SOLUTIONS HELP THE PROBLEM. NOW I'M EXPERIENCING EYE PAINS THAT I'M WORRIED MAY BE RELATED. BUT MOST IMPORTANTLY I'M WORRIED THAT THE GLARE WILL CAUSE ME TO HAVE A CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102636June 19, 2018
POWER TRAIN, VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. AFTER DRIVING VARIOUS SPEEDS FOR MORE THAN THIRTY MINUTES, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPMS INCREASED, BUT THE SPEED DID NOT. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR NISSAN (12908 NORTH INTERSTATE HWY 35 BLDG 1, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE FAILURE WAS REMEDIED. IN ADDITION, THE WINDSHIELD WIPER PUMP WOULD BECOME CLOGGED WITH DEBRIS AND FAILED TO OPERATE CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102650June 19, 2018
SERVICE BRAKES
HAVING ISSUES WITH THE BRAKING SYSTEM BEING SOFT. TOOK IT TO A DEALER AND THEY ARE TELLING US THAT IT IS A $1,900 PART (ACTUATOR) WHICH DOES NOT INCLUDE LABOR. I HAVE SEEN OTHER REPORTS ONLINE OF THE SAME PROBLEM WITH OTHER 2009 MURANO'S. NISSAN NEEDS TO STEP UP AND RECALL THIS PART BEFORE SOMEONE GETS KILLED. IT IS A COMMON PROBLEM THAT IMPACTS THE SAFETY OF THE DRIVER AND THE OTHER DRIVERS ON THE ROAD. THIS NEEDS TO BE RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102699June 19, 2018
SERVICE BRAKES
THE BREAK PEDAL LOSES PRESSURE RANDOMLY. TYPICALLY, I ONLY NEED TO PUSH DOWN SLIGHTLY TO GET THE VEHICLE TO COMPLETELY STOP, BUT SOMETIMES, AFTER PUSHING DOWN THE PEDAL LIKE I NORMALLY WOULD, THE CAR DOESN'T SLOW DOWN AT ALL, AND I HAVE TO PRESS THE PEDAL TO THE FLOOR AND WAIT FOR IT TO STOP. IT'S VERY SCARY, AS I DON'T KNOW IF MY CAR WILL STOP WHEN I NEED IT TO. IN THE PAST, THIS HAS LASTED FOR THREE OR FOUR DAYS, THEN RANDOMLY, THE BREAK IS BACK TO NORMAL, AND MY CAR STOPS ON A DIME. I'M NOT SURE WHAT CAUSES THIS, BUT I FEEL LIKE I'M TAKING A GAMBLE EVERY TIME I START MY CAR TO LEAVE IN THE MORNING OR ANYTIME I NEED TO GO SOMEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102385June 18, 2018
SERVICE BRAKES
IN DECEMBER 2017, WHILE DRIVING DOWN THE ROAD AND MAKING A LEFT TURN, THE BRAKES WENT SOFT AND ALL OF THE WAY TO THE FLOOR. THE MASTER CYLINDER WAS REPLACED SHORTLY THEREAFTER. ALL OF THE BRAKE LINES WERE BLED. FOUR MONTHS LATER, THE BRAKES WENT SOFT AGAIN AND ALL OF THE WAY TO THE FLOOR. AFTER PUMPING THEM ABOUT 10 TIMES, THEY RETURN TO NORMAL. THE MASTER CYLINDER WAS REPLACED A SECOND TIME. SO FAR, THE BRAKES HAVE BEEN WORKING BUT AFRAID THIS WILL HAPPEN AGAIN WITHOUT WARNING. I DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102171June 15, 2018
STEERING
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 25 MPH OUT OF A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED. ROTHROCK NISSAN (1648 PLAZA LN B, ALLENTOWN, PA 18104, (610) 439-8485) WAS CONTACTED, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102220June 15, 2018
STRUCTURE:BODY
APPROXIMATELY 6 MONTHS AGO THE DRIVER'S SIDE BACK SEAT EXTERIOR DOOR HANDLE STOPPED FUNCTIONING. IT IS STILL ATTACHED TO THE DOOR, BUT BASICALLY FLAPS LOOSELY, AND DOES NOT OPERATE WHATEVER DOOR OPENING MECHANISM SHOULD BE ENGAGED WHEN THE DOOR HANDLE IS USED TO OPEN THE DOOR. TWO MONTHS AGO, THE SAME THING HAPPENED TO THE DRIVERS DOOR. A FLAPPY LOOSE, INOPERABLE DOOR HANDLE. BOTH DOOR HANDLES STILL OPERATE FROM THE INTERIOR. THE CAR HAS VERY LOW MILES(86,000 MILES), AND IS MAINTAINED IN REASONABLE OPERATING CONDITION. ONE DEALSER HAS QUOTED APPROXIMATELY $600 TO FIX THE ISSUE FOR EACH DOOR, AND ONE DEALER I CONTACTED WANTED AN ADDITIONAL $130 TO PROVIDE A REPAIR ESTIMATE FOR EACH DOOR. (SERIOUSLY, $260 TO TELL ME THAT SOME CHEAP PLASTIC PART THAT ENGAGES THE DOOR MECHANISM IS BROKEN)' MY IMMEDIATE CONCERN IS THAT BOTH MY WIFE AND I HAVE SIGNIFICANT DISABILITIES, AND IN THE EVENT THAT WE REQUIRE EMERGENCY OR PARAMEDIC SERVICES WHILE LOCKED IN THE CAR, IF WE ARE NOT ABLE TO OPEN THE DOOR FOR THE EMT'S, DEPENDING ON THE LOCATION OF THE CAR, WE MAY BE DENIED LIFE SAVING EMERGENCY MEDICAL SERVICES FOR A PERIOD OF TIME WHILE JAWS OF LIFE ARE USED TO EXTRICATE US FROM THE VEHICLE, DELAYING MEDICAL SERVICES AS WELL AS DESTROYING WHAT MAY BE AN OTHERWISE 'GOOD CAR'. AFTER REBATES AND FACTORY INCENTIVES I PAID $36,000 CASH FOR THIS NEW CARE, 9 YEARS AGO. IT IS OUT OF REGULAR WARRANTY, PLUS EXTENDED WARRANTY. NISSAN USA HAS DENIED COVERAGE. I AM SHOCKED AT THE LACK OF CONCERN FOR SAFETY. I AM SHOCKED THAT A LOW MILEAGE VEHICLE WOULD HAVE SUCH A DUMB PART FAILURE. I AM DUMB FOUNDED OVER THE COST TO REPAIR WHAT IS BECOMING A KNOWN ISSUE IN OPENING A 'DAMN' DOOR. DEALERS HAVE HIGH PRICES FOR LABOR, AND AFTER MARKET PARTS RECEIVE A 4-5 TIMES MARKUP OVER COST TO MAKE A PART, BUT I AM SCARED ABOUT POTENTIAL FOR HARM, AND THE LACK OF FACTORY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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