Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11192196March 28, 2019
SEATS
MY SEAT HINGES THAT ADHERE TO THE FLOOR HAVE RUSTED ON THE DRIVER SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192210March 28, 2019
SUSPENSION
NOTICED THAT THE CROSSMEMBER HAS ROTTED AWAY AT THE WELD AND NOT SAFE TO DRIVE. ALL OTHER COMPONENTS ARE OK. THERE IS A RECALL FOR 2008 V6 MODELS FOR THE CORROSION, BUT NOT FOR 2008 4 CYL?? IT USES THE SAME DEFECTIVE PARTS BACK IN 2008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191998March 27, 2019
STEERING, SUSPENSION
TOOK MY 2007 MITSUBISHI OUTLANDER XLS V-6 TO DEALERSHIP FOR SEVERAL RECALLS INCLUDING RECALL NO. 16V-458 / SR-16-003 ON MAY 05, 2018. I PICKED UP MY VEHICLE AND WAS TOLD IT DID NOT REQUIRE THE CROSS MEMBER REPLACEMENT AND THE ANTI CORROSION SPRAY WAS PERFORMED. AROUND 7:00 PM EDT SATURDAY, MARCH 23, 2019 WHILE ENTERING A EXIT LANE ON US 119 NORTHBOUND AT THE GREEN ROAD EXIT, MY CAR MADE A LOUD GRINDING SOUND AND STARTING PULLING VERY HARD TO THE LEFT AND CAME TO AN ABRUPT STOP AFTER APPROXIMATELY 10-15 FEET. FORTUNATELY, I WAS ENTERING THE TURN LANE AND WAS SLOWING DOWN OR IT COULD HAVE EASILY FORCE ME INTO THE MEDIUM DIVIDER OR EVEN INTO ONCOMING TRAFFIC. I COULD NOT MOVE THE VEHICLE FORWARD AND PUT MY EMERGENCY FLASHERS ON TO AVOID BEING REAR ENDED BY ONCOMING TRAFFIC. I WAS VERY CONCERNED AS I HAD MY 3 YEAR OLD GRAND DAUGHTER WITH ME AND IT IS A VERY CONGESTED AREA. I TRIED TO EXIT THE VEHICLE TO SEE IF I COULD DETERMINE WHAT WAS WRONG. THE DRIVER DOOR HAD TO BE FORCED OPEN AS I LATER DISCOVERED AFTER EXITING THE VEHICLE THAT THE FROM LEFT FENDER HAD BEEN PUSHED BACK INTO THE DOOR AREA BY THE FRONT TIRE. AFTER A QUICK INSPECTION IT APPEARED THE CONTROL ARM BROKE. AFTER REMOVING THE TIRE, IT WAS EVIDENT THAT THE CROSS MEMBER HAD SEPARATED FROM THE VEHICLE DUE TO EXTREME CORROSION CAUSING THE LOSS OF CONTROL AND ABRUPT STOP. THIS IS THE EXACT PROBLEM I HAD TAKEN IT INTO THE DEALERSHIP FOR THE RECALL AND WAS TOLD MINE DID NOT NEED REPLACED. I AM ATTACHING PICTURES OF THE VEHICLE TO SHOW THE MISSING AND BROKEN CROSS MEMBER. THERE IS NO WAY THIS CORRODED TO THE FAILURE POINT SINCE THE RECALL REPAIR WAS ALLEGEDLY COMPLETED. FURTHER MORE, IF TREATING THE AREA WAS SUPPOSEDLY SUFFICIENT TO PREVENT FURTHER CORROSION (AS OPPOSED TO THE REPLACEMENT OF THE CROSS MEMBER), THIS FAILURE SHOULD NOT HAVE TAKEN PLACE. THEREFORE, EVERY CROSS MEMBER SHOULD BE REPLACED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191365March 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THERE WAS A DELAY WHENEVER THE GEARS WERE SHIFTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190527March 21, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO AN ANIMAL ON THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 139,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11186762March 14, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
I CRASHED MY CAR DUE TO THE ROTTING AWAY OF MY SUB FRAME AND CONTROL ARMS, MITSUBISHI IS NOT TAKING RESPONSIBILITY. THE CAR HAS BEEN SITTING AT CROWN MITSUBISHI AND THEY ONLY JWANT TO FIX THE RECALL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11186392March 13, 2019
POWER TRAIN, UNKNOWN OR OTHER
I RECEIVED A RECALL ON MY SON'S 2009 MITSUBISHI OUTLANDER FOR DRIVE BELT AUTO TENSIONER AND SUNROOF GLASS. I HAVE MADE 6 CALLS TO THEIR SERVICE DEPARTMENT OF BRANDON, FL MITSUBISHI AND ALWAYS GET TOLD A SERVICE ADVISOR WILL CALL ME BACK AND I HAVE NOT RECIEVED A CALL BACK. I ALSO MADE 1 CALL TO THE SERVICE MANAGER. I LEFT VOICEMAIL WITH THE INFORMATION AND TO CALL ME BACK. I HAVE RECIEVED NO CALLBACK. BRANDON MITSUBISHI 9915 E ADAMO DR BRANDON, FL 33619 813-285-7783
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183204February 28, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
AFTER MY ABS, TCS, AND CHECK ENGINE LIGHTS CAME ON, I STARTED TO RESEARCH WHAT MY PROBLEM WAS. COME TO FIND OUT THE ABS PUMP MOTOR IS GETTING LOW VOLTAGE RESULTING IN POOR BRAKING AND OVERALL DRIVEABILITY IN ANY WEATHER. IN MY RESEARCH I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH MANY MITSUBISHI'S AROUND THIS YEAR. I WAS COMPLETELY FINE WITH REPLACING THE PARTS BECAUSE THE CAR ISN'T SAFE FOR MY CHILDREN, BUT WHEN LOOKING INTO THE COST OF REPLACEMENT OF SUCH A SMALL PART, I (ALONG WITH MANY OTHER PEOPLE) CAN NOT AFFORD TO SPEND ~$2000 TO MAKE OUR CARS SAFE. IF THIS HAS TRULY BEEN A PROBLEM FOR SO LONG WHY HASN'T MITSUBISHI HANDLED IT YET. UNTIL I CAN FIND A CHEAP REPLACEMENT OR IF MITSUBISHI CARES ABOUT THEIR CUSTOMERS SAFETY, I WILL BE DRIVING MY 2010 OUTLANDER WITH NO ABS OR TRACTION CONTROL. WHICH IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182839February 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN). ROSWELL MITSUBISHI (11170 ALPHARETTA HWY, ROSWELL, GA 30076, (678) 349-2900) WAS NOT ABLE TO DUPLICATE THE FAILURE DURING A DIAGNOSTIC TEST; HOWEVER, THEY FLUSHED THE TRANSMISSION AND CHANGED THE FILTERS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182647February 26, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
THE DEFROST DOES NOT WORK WELL ENOUGH TO KEPT WINDOW CLEAR FOR DRIVING. THE ANTI SKID ELECTRONICS KEEPS LOCKING OUT THE TRANSMISSION AND IT WILL NOT SHIFT ABOVE 3 RD GEAR. CAUSING A DRIVE SPEED LIMIT BELOW THE REQUIRED HIGHWAY MINIMUM. HAVE TAKEN IT IN TO THE DEALER AND THEY CHARGED ME TO FIX IT BUT THE PROBLEM IS RECURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181384February 20, 2019
POWER TRAIN
THE TRANSFER CASE OIL SEAL DISLODGED, AND THE AUTOMATIC TRANSMISSION FLUID (AFT) ENTERED THE CASE ASSEMBLY, RESULTING IN POOR TRANSMISSION SHIFTING WITH A STRANGE SOUND. THIS SHOULD BE COVERED BY RECALL NUMBER 14V365000 (RECALL DATE 06/25/2014). BUT MITSUBISHI CUSTOMER RELATIONS DEPARTMENT DENIED THIS IMPORTANT POWER TRAIN - TRANSFER CASE RECALL, SAYING THIS VEHICLE HAS ONLY FOUR RECALLS, NOT INCLUDING THIS RECALL. THEY ALSO DO NOT HAVE ANY RECORDS ON WHERE AND WHEN THESE RECALLS WERE CORRECTED. I HAVE NEVER CONTACTED A SUCH BAD CUSTOMER SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180705February 17, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE ATTEMPTED TO MANE AN APPOINTMENT TO FIX 6 RECALLS MY VEHICLE HAS, WITH NO LUCK ITS BEEN 2 MONTHS AND NO CALL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176172February 11, 2019
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11174920February 7, 2019
EXTERIOR LIGHTING
HEAD LIGHTS BURNED OUT 3 TIMES IN LESS THAN ONE YEAR. HEADLIGHTS HAVE A LIFE EXPECTANCY OF MORE THAN 1 YEAR. NOT SURE IS STATIC BUILD UP AND SHOCK IS RELATED, BUT THAT IS ONGOING TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172109January 25, 2019
WHEELS:RIM
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN IN SNOW OR ICE. WHILE DRIVING IN THESE CONDITIONS, THE VEHICLE WOULD SHAKE VIOLENTLY. THE FAILURE OCCURRED WHEN THE SPEED REACHED 40 MPH. THE VEHICLE WAS TAKEN TO SUNNYSIDE MITSUBISHI (7630 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-7711) WHERE THE MECHANIC STATED THAT THE RIMS NEEDED TO BE WASHED OUT. THE DEALER ALSO SPRAYED THE RIMS WITH SILICON. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171336January 22, 2019
AIR BAGS
THE CAR HAS ON THE PROBLEM LIGHT WITH AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166707January 13, 2019
ELECTRICAL SYSTEM
MAIN CONTROL UNIT 8637C096 FAILED AND WAS REPLACED. WIPERS FAILED TO OPERATE. DEALER REPLACED MODULE. VERY EXPENSIVE. THIS CAR HAD A LOT OF WIPER MOTOR AND OTHER RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166055January 9, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11165278January 4, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ELECTRICAL SYSTEM
THE HEATER FAN STOPPED WORKING THERE'S HEAT BUT BLOWERS DON'T WORK FIRST THERE'S A WEIRD WINDING NOISE THEN NOTHING NO WARNING JUST STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163712December 27, 2018
AIR BAGS
CITY STREET DRIVING AND A NOTIFICATION OF AIRBAG SYSTEM SERVICE REQUIRED APPEARED ON THE SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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