Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11163200December 23, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT BULBS HAVE BURNED OUT FOR THE 2ND TIME SINCE I HAVE BOUGHT THIS CAR IN 1 YEARS TIME. LAST TIME WAS SEPTEMBER 2018 AND NOW AGAIN DECEMBER 2018. THERE IS NO WATER OR CONDENSATION INSIDE OF THE ASSEMBLY. JUST REPLACING BOTH BULBS AND THEY WILL WORK AGAIN, BUT FOR HOW LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162079December 17, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11156630December 6, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT NOTICED THAT THE HEATER AND DEFROSTER STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER WIRE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (OAKLAND MITSUBISHI, 2500 WEBSTER ST, OAKLAND, CA 94612, (510) 267-0688) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156405December 5, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154074November 26, 2018
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V609000 (ELECTRICAL SYSTEM). THE CONTACT CALLED DON JACKSON CHRYSLER DODGE JEEP RAM AT (770) 969-7259 (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11153299November 23, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ANTI-CORROSION FLUID WAS APPLIED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE DISTRICT MANAGER WAS TO CALL THE CONTACT BACK. THE MANUFACTURER REMOVED THE ORIGINAL RECALL FROM THE CONTACT'S VIN AFTER THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,087.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152897November 20, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152282November 18, 2018
SEAT BELTS
THE SECOND ROW MIDDLE SEAT BELT HAS A PROBLEM. IT ALWAYS SEIZES ONCE THE MIDDLE PASSENGER FASTENS IT AND THEN STARTS BEING MORE TIGHTER ON THE PASSENGER, THUS PRESSING ON THE CHEST CAUSING HIGH LEVEL OF DISCOMFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151203November 13, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ANYTIME WHEN I'M DRIVING MY VEHICLE I HAVE TO CONTINUOUSLY RELEASE MY FOOT OFF THE GAS PEDAL FOR IT TO ATTEMPT TO SHIFT INTO THE NEXT GEAR OTHERWISE IT CONTINUES TO REV UP THE RPMS. ALSO I PARKED MY CAR TURNED IT OFF AND AS I WAS GETTING OUT OF THE VEHICLE IT THE VEHICLE MADE A SOUND AS IT WAS TRYING TO START BUT WAS STRUGGLING. THEN IT STOPPED. WHILE DRIVING THE STEERING WHEEL SHAKES WHEN BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151262November 13, 2018
ENGINE
CAR HAS BEEN OWNED FOR 10+ YEARS AND HAS BEEN MAINTAINED VERY WELL. GAS MILEAGE HAS DROPPED SINCE 2014. CAR THREW A P420 CODE IN THE YEARS AFTER. CATALYTIC CONVERTER HAS BEEN REPLACED FOUR TIMES IN A YEAR. OXYGEN SENSOR HAS BEEN REPLACED AND NEW EXHAUST HAS BEEN INSTALLED. WE HAVE NOW SEEN THE EXHAUST MANIFOLD HAS A CRACK IN IT. THIS APPEARS TO BE A MANUFACTURER ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150440November 9, 2018
POWER TRAIN
TRANSMISSION WAS PULSATING AND JERKY. DEALER INSTALLED A REBUILT TRANS, 3 WEEKS LATER A LINE BLOWS OFF. DEALER PUT LINE BACK ON AND TOPPED OFF FLUID. 3 DAYS LATER TRANS GOES COMPLETELY OUT. DEALER INSTALLS NEW TRANS AND IT STILL SHAKES. SAID CAR WAS PURCHASED IN JUNE 2018, WE'VE MADE 6 PAYMENTS AND THE CAR HAD BEEN IN THE SHOP FOR THREE OF THOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150043November 8, 2018
STRUCTURE:BODY
THE FRONT CROSS MEMBER RUSTED SO BADLY THAT IT BROKE OFF DURING NORMAL DRIVING. THE FRAME FAILED AT THE LOWER A-FRAME ON THE DRIVER'S SIDE RESULTING IN THE ENTIRE WHEEL/SUSPENSION ASSEMBLY TO FAIL AND THE VEHICLE CRASHED DOWN TO THE FRAME AND SKIDDED ALONG THE ROAD TO STOP. THIS IS A 10 YEAR OLD CAR THAT HAS ALWAYS BEEN KEPT IN A GARAGE, ALWAYS PARKED ON PAVEMENT OR CONCRETE, AND HAS TYPICAL MILEAGE. THE VEHICLE WAS BEING DRIVEN NORMALLY IN CITY TRAFFIC AT THE TIME OF THE FAILURE, SPEED WAS ABOUT 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144864November 2, 2018
SUSPENSION
PASSENGER SIDE FRONT COIL SPRING FRACTURED AND SEPARATED WHILE DRIVING. THIS SAME ISSUE WAS PREVIOUSLY REPORTED TO NHTSA (COMPLAINT NUMBER: 11012748) FOR DRIVER SIDE FRONT COIL SPRING AS WELL AS TO MITSUBISHI NORTH AMERICA (BUT GOT NOWHERE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144658November 1, 2018
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE, CROSS MEMBER, AND SUB FRAME SHOWED EXCESSIVE CORROSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. SUNNYSIDE MITSUBISHI (7630 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-7711) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. *TT CONSUMER STATED LOSS OF STEERING HAD TO BE REPAIRED IMMEDIATELY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144769November 1, 2018
SEAT BELTS
SEAT BELT COMES UNBUCKLED AT RANDOM TIMES WHILE DRIVING THE VEHICLE. IT HAS HAPPENED AT LEAST A DOZEN TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144411October 31, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WOULD BECOME FOGGED OVER NO MATTER THE OUTSIDE TEMPERATURE MAKING IT DIFFICULT TO SEE. THE CONTACT STATED MUST KEEP THE DEFOGGER ON CONSTANTLY IN ORDER SO HE CAN SEE OUT OF THE FRONT WINDSHIELD. THE CONTACT CALLED THE DEALER ROUTE 46 MITSUBISHI (400 US-46, TOTOWA, NJ 07512 (973) 330-9535) AND THEY STATED THAT THE ISSUE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144247October 30, 2018
SEATS
THE DRIVER'S SIDE SEAT ROCKS BACK AND FORTH WHEN I ACCELERATE AND BRAKE. THIS BECAME EVIDENT DAYS AFTER I PURCHASED THE VEHICLE. THE DEALER TRIED TO FIX THE ISSUE BUT THEY DAMAGED THE VEHICLE EVEN MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142788October 26, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142586October 25, 2018
POWER TRAIN
WHILE DRIVING, WHEN YOU TAKE YOUR FOOT OFF YOUR ACCELERATOR, THE TRANSMISSION MAKES A ROARING NOISE TRYING TO SLOW DOWN THE CAR. TOOK IT INTO THE DEALERSHIP SERVICE FOR THEM TO LOOK AT IT. THEY SAID THAT ITS THE TRANSMISSION AND THEY HAVE SEEN ALOT OF OUTLANDERS WITH MY YEAR COMING IN HAVING TO GET THE ENTIRE TRANSMISSION REPLACED. THEY ARE SURPRISED THAT THERE HASN'T BEEN A RECALL ON THE ISSUE SINCE ITS HAPPENED SO FREQUENT WITH THE 2016 OUTLANDERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142338October 24, 2018
STEERING, WHEELS
FRONT CROSSMEMBER RUSTED THROUGH CAUSING THE VEHICLE TO LOSE CONTROL. THROUGH LUCK/SKILL MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT BUT BASICALLY THE CORE SUPPORT THAT HOLDS THE WHEELS EXPERIENCED RUST ROT. THIS SEEMS TO BE A BIG PROBLEM WITH MANY MITSUBISHI CARS FROM 2003-2013 BUT FOR SOME REASON MY VEHICLE WAS EXCLUDED FROM THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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