Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11234090July 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A NOISE COMING FROM THE FRONT END OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JERRY'S MITSUBISHI (443-219-9464, LOCATED AT 1906 E JOPPA ROAD, PARKVILLE, MD 21234) WHERE IT WAS STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARING INSIDE THE TRANSMISSION WAS ABOUT TO FRACTURE, WHICH CAUSED THE NOISE. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND THAT THE CONTACT WAS NOT THE ORIGINAL OWNER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233860July 22, 2019
EXTERIOR LIGHTING
THE PROBLEM HAS BEEN ON GOING OVER TIME AND STARTED BY NOTICING MOISTURE IN THE REAR LIGHTS. WITH TIME THE MOISTURE TURNED INTO WATER THAT CAUSED BULBS TO BURN OUT.THE REAR LIGHTS ABSORB MOISTURE WHICH CONDENSES INTO WATER THAT AFFECTS THE LIGHT BULBS AND HAD TO CHANGE THE BULBS COUNTLESS TIMES AND EVENTUALLY THE LIGHTING STOPPED WORKING COMPLETELY. TODAY THE LAMP ON THE RIGHT SIDE HAS ACCUMULATED RUST AND IS NO LONGER FUNCTIONAL WITH THE TURN SIGNAL WHICH IS DANGEROUS WHILE DRIVING AND WOULD LIKE TO CHANGE LANES.UPON TAKING THE VEHICLE TO THE DEALER, THE DEALER REFUSED RESPONSIBILITY CLAIMING THE VEHICLE HAS SURPASSED THE MILEAGE THRESHOLD. ONLY ADVISE WAS TO BUY NEW LAMPS WHICH COST AROUND $400 WHEREAS THERE IS NO GUARANTEE THE NEW LIGHTS WON'T ABSORB MOISTURE AND THE CYCLE REPEATS. IT'S IN THIS RESPECT THAT THESE ISSUE SHOULD BE INVESTIGATED WHAT CAUSES THE MOISTURE IN THE LAMPS AND MITSUBISHI SHOULD REPLACE THE LIGHTS WITHOUT CHARGES TO THE CONSUMER BECAUSE IT'S RESPONSIBLE FOR SUBSTANDARD PRODUCTS THAT WAS NOT CAUSED BY THE CONSUMER. WILL APPRECIATE HELP ACCORDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233414July 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD BEFORE THE ENGINE SHUT OFF. THE CONTACT WAITED A COUPLE OF MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN). THE CONTACT CALLED MARK MITSUBISHI PHOENIX (LOCATED AT 1901 E BELL RD, PHOENIX, AZ 85022, (602) 888-2840) AND AN APPOINTMENT WAS SCHEDULED FOR JULY 20, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233210July 18, 2019
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11231431July 12, 2019
AIR BAGS
AIRBAGS NO LONGER WILL DEPLOY ACCORDING TO COLLISION REPAIR SHOP. HAD SOME HAIL DAMAGE REPAIRS AFTER THAT THE DASHBOARD LIGHT FOR AIRBAGS CAME ON THROUGHOUT THE YEAR AND THEN STAYED ON PERMANENTLY. I WAS DRIVING ON A STREET AND THE AIRBAG LIGHT JUST CAME ON AND FROM THAT POINT HAS NOT WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230222July 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2015 OUTLANDER WAS JUST INSPECTED A WEEK PRIOR TO THIS HAPPENING. MY WIFE WAS DRIVING THE CAR ON THE HIGHWAY AND THE VEHICLE WOULD NOT EXCEED 50 MPH. THE GAS LIGHT WAS BLINKING ON THE DASH BUT WAS FULL . WHILE SHE'S ON THE HIGHWAY OFF RAMP THE CAR SHUTS DOWN. SHE RESTARTS IT BUT IT WON'T GO INTO GEAR. STUCK IN THE PARK POSITION. NOW THE CAR IS IN THE SHOP AND THEY SAY IT'S COMPUTER FAILURE . @60,000 MILES? I JUST FIND IT FUNNY THAT'S HOW LONG OF A WARRANTY THEY GIVE TO YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229722July 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229797July 6, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229435July 4, 2019
UNKNOWN OR OTHER
WE HEAR WHISTLE SOUND IN CAR WHEN WE ACCELERATE ABOVE 20 MILES SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223130June 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING, A MESSAGE FLASHED INDICATING TO SLOW DOWN BECAUSE THE TRANSMISSION WAS OVERHEATING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222052June 24, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED WHILE ATTEMPTING TO AVOID COLLIDING WITH A DEER. DURING THE CRASH, THE VEHICLE HAD ROLLED OVER AND THE DRIVER WAS KNOCKED UNCONSCIOUS. THE DRIVER SUSTAINED HEAD AND NECK INJURIES, A FRACTURED LEFT SHOULDER AND AN INJURED TORSO AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 340,000. *DT *TR *BF CONSUMER STATES THAT AIRBAGS FAILED TO DEPLOY DURING THE COLLISION. CONSUMER SAYS THAT MANUFACTURER WAS AWARE AIRBAG FAILURE SINCE 2004, BUT FAILED TO INFORM CONSUMERS. *DL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11221910June 22, 2019
SEAT BELTS
FRONT PASSENGER SIDE SEAT BELT CANNOT BE RETRACTED. UNDER 60K MILES. VEHICLE HANDLED WITH GREAT CARE THROUGHOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219577June 12, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT RENTED A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 20 MPH WITH THE SHIFTER IN DRIVE, THE VEHICLE STARTED TO GO BACKWARDS. THE CONTACT ATTEMPTED TO BRAKE ON A SMALL INCLINE, BUT THE BRAKES DID NOT WORK. THE VEHICLE CONTINUED TO ROLL BACKWARDS TOWARDS A TRUCK. WHEN THE CONTACT DEPRESSED THE START BUTTON, THE VEHICLE STOPPED AND THE BRAKES ENGAGED. THE CONTACT TOOK THE VEHICLE BACK TO ENTERPRISE RENT-A-CAR AND RECEIVED ANOTHER VEHICLE. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219290June 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE AIR CONDITIONING VENT CONTROLS FAILED TO FUNCTION AND EXTREMELY HOT AIR WAS COMING OUT OF THE VENTS. BAKERSFIELD MITSUBISHI (661-398-9422, 4600 WIBLE RD, BAKERSFIELD, CA 93313) TEST DROVE THE VEHICLE AND REPLICATED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218316June 6, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE FORWARD COLLISION MITIGATION SYSTEM ACTIVATED BRAKING WHEN A MOTORCYCLIST PASSED BETWEEN LANES ON THE HIGHWAY. I WAS TRAVELING ABOUT 45 MPH IN MEDIUM TRAFFIC. THE MOTORCYCLIST PASSED ON MY LEFT AND BRAKES WERE APPLIED BY THE CAR WHEN THE MOTORCYCLIST WAS APPROXIMATELY 20-25FT IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217306June 1, 2019
ENGINE, POWER TRAIN
WHEN REVERSING THE VEHICLE IF YOU SWITCH IT INTO DRIVE TO FAST THE VEHICLE COMPLETELY STALLS OUT, REQUIRING YOU TO PUT THE VEHICLE IN PARK, SHUT IT OFF, RESTART THE VEHICLE THEN GO. THIS IS COMPLETELY DANGEROUS. IT IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT BE HAPPEN ON A BRAND NEW VEHICLE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT IT BRAND NEW WITH LESS THAN 50 MILES ON IT. THIS HAS HAPPENED TO ME PULLING OUT OF A PARKING SPACE AT A LOCAL GROCERY STORE, TO BACKING OUT OF MY DRIVEWAY TO TAKE THE KIDS TO SCHOOL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209649May 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE SHOOK VIOLENTLY AND CAUSED THE REST OF THE VEHICLE TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR FOR CYLINDER ONE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE MECHANIC NOTICED THAT THE OTHER CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO BACK TO THE INDEPENDENT MECHANIC WHERE A COMPRESSOR TEST WAS PERFORMED. THE MECHANIC NOTICED THAT CYLINDER ONE WAS RUNNING EXTREMELY LOW AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207811May 15, 2019
SUSPENSION
MITSUBISHI OUTLANDER SE FRONT SUBFRAME CROSSMEMBER CRADLE HAS CORRODED AND WILL NOT PASS INSPECTION. THE CRADLE IS WHERE THE STEERING ATTACHES AND RAISES A SAFETY CONCERN SHOULD THE CRADLE BREAK DUE TO THE CORROSION. THERE ARE MANY MITSUBISHI VEHICLES THAT HAVE A RECALL ON THIS CONDITION, BUT FOR SOME REASON THIS VEHICLE IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207399May 14, 2019
AIR BAGS, SERVICE BRAKES
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207131May 12, 2019
UNKNOWN OR OTHER
I PLACED MY CHILD IN THE CAR SEAT IN THE REAR SEAT OF THE VEHICLE. IT WAS A WARM DAY SO ONCE SHE WAS SAFELY FASTENED, I STARTED THE CAR TO RUN THE AIR CONDITIONER. IT HAS A KEYLESS START AND THE KEYS WERE IN MY POCKET. ONCE THE CAR WAS STARTED, I GOT OUT TO GO BACK TO THE BACK SEAT WITH MY DAUGHTER WHILE WE WAITED ON MY WIFE, WHO WAS STILL IN THE RESTAURANT PAYING THE BILL. WHEN I GOT OUT OF THE CAR, THE KEYS WERE STILL IN MY POCKET. I CLOSED THE DRIVER DOOR. IT STARTED BEEPING BECAUSE THE KEYS WERE NOT PRESENT (THEY WERE IN MY POCKET, NOT THE INTERIOR OF THE VEHICLE). THIS CAUSED THE DOORS TO LOCK. I TRIED TO OPEN ALL OF THE DOORS, THEY WERE ALL LOCKED. THE KEY FOB WOULD NOT UNLOCK THE DOORS. I PRESSED THE BUTTON ON THE KEY FOB TO RELEASE THE MANUAL KEY. I INSTERTED IT INTO THE KEY HOLE AND TURNED. IT WOULD NOT RESPOND. NONE OF THE BUTTONS WOULD RESPOND. MANUAL KEY APPEARS TO ALSO BE ELECTRONIC. MY 16 MONTH OLD CHILD WAS LOCKED IN THE RUNNING CAR ALONE. MY WIFE CAME OUT AND WAS TRYING TO APPEASE HER THROUGH THE WINDOW. WE CALLED EMERGENCY SERVICES AND THE FIRE DEPARTMENT WAS DISPATCHED. AFTER ABOUT 15 MINUTES, MY UNSUPERVISED DAUGHTER PULLED HER BARRETTE FROM HER HAIR AND PLACED IT IN HER MOUTH. I PULLED A GREEN STAKE FROM THE GROUND THAT WAS PREVIOUSLY SUPPORTING AN ADOLESCENT TREE. I THREW IT LIKE A JAVELIN 10 TIMES AT THE CAR WINDOW IN AN ATTEMPT TO BREAK IT. IT WOULDN'T BREAK. LUCKILY, A MAN PULLED UP WITH A SMALL WINDOW BREAKING HAMMER DESIGNED TO BREAK WINDOWS FROM THE INSIDE OF A CAR SUBMERGED IN WATER. I USED THIS TO EVENTUALLY BREAK THE WINDOW AND DISLODGE THE ITEM FROM MY DAUGHTER'S THROAT. THE CAR LOCKED ME OUT ALTHOUGH A RETAINED THE KEYS. LUCKILY THE VEHICLE WAS RUNNING. ANY PARENT WHO PARKS THE CAR AND GETS OUT TO REMOVE THEIR CAR FROM THE REAR SEAT COULD EXPERIENCE THE SAME FATE. I CAN REPLICATE THIS ISSUE ON COMMAND. IT WASN'T A FLUKE.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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