Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10918395October 16, 2018
POWER TRAIN, ENGINE
2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. *AS THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.*JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140741October 16, 2018
SERVICE BRAKES
ON MULTIPLE OCCASIONS I HAVE RECEIVED A BRAKE ALERT WHEN NOTHING WAS IN MY WAY. TODAY, WHEN DRIVING DOWN A SIDE STREET AT ABOUT 20 MILES PER HOUR, I WAS GIVEN A BRAKE WARNING AND THEN THE AUTOMATIC BRAKES TURNED ON AND MY CAR SKIDDED TO A STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN REAR-ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138997October 8, 2018
POWER TRAIN
AFTER A LONG DRIVE, EVEN MORE SO UPHILLS, THE TRANSMISSION STARTS SLIPPING AND THE CAR HESITATES TO GO AFTER A STOP. A WARNING MESSAGE THAT THE TRANSMISSION IS OVER HEATING APPEARS AND THE CAR RUNS AT HIGH RPMS AT ONLY 60 MPH. ERROR CODE P1778 HAS APPEARED TWICE. THE CAR ONLY HAS 71,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138778October 6, 2018
UNKNOWN OR OTHER
THERE'S A RECALL ON THE FRONT CROSS MEMBER/SUB-FRAME,WHICH IS IN GOOD CONDITION,BUT NOT THE BACK ONE. WHICH MINE JUST ACTUALLY RIPPED! IT STARTED DRIVING ODD,LIKE THE BACK END DOESN'T STAY BEHIND IT. WOULD KIND OF SHUDDER AT TAKEOFF, AND SOUNDS AWFUL! ESPECIALLY NOTICEABLE GOING SLOWLY ON A DIRT DRIVEWAY WITH BUMPS.EVEN WITH BRAND NEW SUSPENSION,TIRES,CV-SHAFTS,BEARINGS,EVERYTHING.IT STILL DID IT.THEN YESTERDAY IT STARTED REALLY BANGING AND THUMPING UNDERNEATH.IT WAS HARD TO FIGURE OUT BECAUSE IT WOULD HAPPEN AT DIFFERENT TIMES.SOMETIMES CORNERS,SOMETIMES GOING STRAIGHT,ESPECIALLY WHEN THE BODY WOULD TWIST. SO I STOPPED AND CHECKED. I NOTICED THE VEHICLE WAS DROPPED AT LEAST AN INCH ON ONE SIDE. IT HAS BRAND NEW STRUTS IN IT, SO I LOOKED CLOSER. ON THE DRIVERS SIDE REAR, WHERE THE LATERAL CONTROL ARM ATTACHES TO IT,THE ACTUAL SUB FRAME/CROSS MEMBER IS TORN! IT IS WAY TO NEW TO HAVE THE SUB-FRAME ROTTED SO BAD THAT IT JUST RIPS.OBVIOUSLY MITSUBISHI FORGOT TO TREAT THAT CROSS-MEMBER AS WELL! OR JUST GOT THE TWO BACKWARDS IN THE RECALL? THIS IS THE 2008 OUTLANDER V6,4WD,XLS. ALSO,NOT A SAFETY ISSUE,BUT STILL NOT NORMAL FOR THE AGE, ALL MY PAINT ON THE FRONT BUMPER IS JUST FALLING OFF.IN CHUNKY FLAKES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133281October 4, 2018
VISIBILITY/WIPER
DRIVER'S SIDE GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN ROAD WITH NO ROCK STRIKE. DRIVING DOWN THE ROAD AT 70 MPH WITH SUN ON DRIVER SIDE WINDOW AND AC ON. CAR ONLY ONE MONTH OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132199September 28, 2018
ELECTRICAL SYSTEM
AT JUST UNDER 60,000 MILES, THE REAR BACK UP CAMERA STOPPED WORKING, RESULTING IN A SAFETY HAZARD WHILE BACKING UP. WHEN I CONTACTED THE DEALER, I WAS TOLD THEY ARE FAMILIAR WITH THE ISSUE, BUT IT'S COMMONLY IN THE STEREO HEAD UNIT, WHICH IS NOT COVERED UNDER WARRANTY, AND WOULD NOT LOOK AT IT AS THEY SAID IT'S COSTLY , UP TO $800 TO REPLACE THE HEAD UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130929September 24, 2018
UNKNOWN OR OTHER
I WAS DRIVING DOWN A COUNTRY ROAD IN THE MORNING, TEMPERATURE WAS ABOUT 60 DEGREES. THE SUNROOF ON MY 2010 MITSUBISHI OUTLANDER WAS NOT OPEN BUT THE SAFETY SCREEN WAS PUSHED BACK. AS I WAS DRIVING DOWN A COUNTRY ROAD OUT OF NOWHERE I HEARD A LOUD EXPLOSION. THE NOISE IS WHAT I WOULD DESCRIBE AS A LOUD BANG OR GUNSHOT LIKE SOUND. I COULD FEEL PIECES OF GLASS FALL DOWN ON TOP OF ME. WHEN I LOOKED UP I COULD SEE THAT THERE WAS A SUBSTANTIAL HOLE IN MY SUNROOF AND ALL OF THE GLASS AROUND THE HOLE WAS SHATTERED INTO A MILLION PIECES. UPON CLOSER INSPECTION OF THE GLASS UPON STOPPING MY CAR, IT BECAME CLEAR THAT THE GLASS WAS BROKEN FROM THE INSIDE OF THE CAR WITH THE GLASS BLOWING PARTIALLY OUTWARD. THERE WAS NO OUTSIDE FORCE THAT CAUSED THIS TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130958September 24, 2018
SERVICE BRAKES
FROM TIME TO TIME THE BRAKES DON'T WANT TO WORK RIGHT IF YOU HAVE TO PRESS THEM KINDA HARD THEY JUST MAKE YOU KEEP GOING LIKE YOU ARE SLIDING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128776September 11, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS HIGH AND LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 30 TO 0 MPH ON THREE OCCASIONS. THE CONTACT STATED THAT THE ELECTRONIC RANGE AND FUEL RANGE ELECTRONIC DETECTION SYSTEM (COMPUTER SYSTEM) OF THE VEHICLE WERE PROBABLE CAUSES OF THE CONTINUED FAILURE. FURTHERMORE, THE CONTACT STATED THAT THE FUEL MILE RANGE WAS INCORRECTLY REPORTED BY THE COMPUTER SYSTEM ON MORE THAN ONE OCCASION. SOUTH MIAMI MITSUBISHI (8523 SOUTH DIXIE HIGHWAY, MIAMI, FLORIDA 33143, (877) 718-8890) WAS MADE AWARE OF THE SERIES OF FAILURES AND DETERMINED THAT THE HUMIDITY MAY HAVE HAD AN EFFECT ON THE CONDITIONS OF THE FAILURE AND THE BATTERY POWER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128409September 10, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124483September 5, 2018
SERVICE BRAKES, POWER TRAIN, EXTERIOR LIGHTING
FOLLOWING I JUST SENT TO MITSUBISHI HEADQUARTERS I SEE RECALLS FOR TRANSMISSIONS FOR MY MAKE AND MODEL AND YEAR THAT STATES TRANSMISSION FAIL PREMATURELY BETWEEN THE MILES OF 114,000! AND 179,000 AND MINE DID AT 137,000 IT IS NOW STATING FOR 4 MODEL YEARS 2 OF WHICH ARE 2011&2013. WHAT WAS THE DIFFERENCE FOR 2012 TRANSMISSION WHEN YES INDEED MY YEAR OF 2012 TRANSMISSION FAILED PREMATURELY? IT DID JUST AS YOUR RECALL STATES AND THEN WHEN I PUT IN MY VIN# I AM TOLD IT WASN'T MY SKIPPED YEAR THAT WAS PART OF THE RECALL. LATER DOWN THE ROAD MONTHS LATER I RECHECK AND MY YEAR NEWLY BECAME SKIPPED FOR THIS TRANSMISSION RECALLS. I BELIEVE THERE WAS MORE THAN ONE REASON FOR YOUR RECALL. CAN YOU DO THE RIGHT BY THE CAR I BOUGHT FROM YOU FOLKS AND REPLACE THE FAULTY TRANSMISSION THAT WAS PUT IN MY CAR? YOU: I HAVE A 2012 MITSUBISHI OUTLANDER. I BROKE DOWN ON THE INTERSTATE AND HAD MY CAR TOWED TO THE MITSUBISHI DEALER AND THEIR SERVICE DEPT SAID MY TRANSMISSION IS SHOT DUE TO A SECONDARY CODE THAT THE CVT HAS NON OPERATIONAL PRESSURE WITH AN INTERNAL WEAK OIL PUMP WHICH CAUSED THE FAILURE. AND IT WOULD BE 7,500$ JUST FOR A NEW TRANSMISSION AND AN ADDITIONAL 800$ TO PUT IT IN. I BELIEVE THERE WAS A RECALL SKIPPING MY YEAR CAR BEING A 2012 OUTLANDER. I BOUGHT IT NEW AND HAVE ALWAYS HAD DIFFERENT PROBLEMS WITH IT. ONE OF WHICH BACK IN 2016 THE PINION SEAL FOR THE TRANSFER CASE WAS FAULTY AND IT TOOK ME TO DEMAND CHECKING WHY I WAS GETTING A LEAK OF OIL LEFT ON MY CLEAN GARAGE FLOOR. I BRING THAT UP AS TO COULD THIS BE ONE OF THE CAUSES OF TRANSMISSION FAILURE? I DID HAVE IT REPLACED UNDER WARRANTY WHICH NEVER WOULD HAVE HAPPENED IF I DIDN'T NOTICE THE LEAK MYSELF. WHILE I AM AT IT MY HEAT AND AC HAVE BEEN BARELY BEEN ACCEPTABLE FOR KEEPING US WARM IN THE COLD WINTERS HERE AND AC NOT PERFORMING VERY WELL EITHER. MY CAR IS NOW STRANDED AT THE BURLINGTON MITSUBISHI DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124074September 3, 2018
ENGINE, UNKNOWN OR OTHER
TRANSMISSION IS FAILING TO CHANGE GEARS. THE CAR WON'T SHIFT THROUGH 3RD GEAR. WE WERE ON THE INTERSTATE GOING65 WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123647August 31, 2018
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS THERE WAS AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN JERRY'S MITSUBISHI LOCATED AT 1906 E JOPPA RD, PARKVILLE, MD WHERE IT WAS DIAGNOSED THAT BEARING IN THE DRIVE AXLE WAS DEFECTIVE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123531August 30, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLAMPS HAVE BEEN GOING COMPLETELY OUT. THIS HAPPENED WHEN IN MOTION ON A HIGHWAY . IT IS DIFFICULT TO NAVIGATE AND BE SEEN WHEN THIS HAPPENED. I HAVE TAKEN THE VEHICLE TO A MITSUBISHI DEALER FOR REPAIR BUT THE PROBLEM HAS RECURRED 4 TIMES. I HAVE BEEN TOLD A RELAY WAS BURNT OUT THREE TIMES AND HAD BEEN REPLACED. ANOTHER TIME I WAS TOLD THERE WAS AN INTERNAL SHORT. USUALLY THE REPAIR ONLY LASTS 3-4 WEEKS AND THEN THE LIGHTS GO OUT AGAIN. THIS LAST TIME WAS ONLY 2.5 WEEKS SINCE IT WAS LAST REPAIRED. THIS HAS BEEN INCREDIBLY FRUSTRATING AND NOT TO MENTION DANGEROUS. THIS HAS OCCURRED 8/29/18, 8/10/18, 7/11/18, 6/~13/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121954August 23, 2018
SERVICE BRAKES
EMERGENCY BRAKE AND "AUTO HOLD" FAIL. I WAS AT STOP LIGHT AND HAD THE AUTO HOLD ACTIVATED. I HAD BEEN AT THE STOP BEHIND ANOTHER VEHICLE FOR ABOUT 45 SECONDS BEFORE A BUNCH OF WARNING LIGHTS CAME UP AND THE DASH STATED EMERGENCY BRAKE FAULT, AUTO HOLD UNAVAILABLE AND THE VEHICLE BEGAN TO ROLL FORWARD. I WAS ABLE TO STOP THE VEHICLE SAFELY. I TURNED THE VEHICLE OFF THEN BACK ON AND THE FAULTS WERE GONE. NO STORED CODES HAD COME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120433August 16, 2018
TIRES, WHEELS
ON A 2015 MITSUBISHI OUTLANDER WITH 51,000 MILES. MY TOYO A24 TIRES DOT NUMBER N300 STARTED CUPPING. REGULAR TIRE ROTATIONS WERE COMPLETED. I TALKED TO THE MITSUBISHI TECHNICIAN THAT REPLACED MY TIRES DUE TO THE FACT THEY'LL FAIL STATE INSPECTION AND HE BELIEVES IT'S A MANUFACTURING DEFECT. VEHICLE WAS STATIONARY AT TIME OF DISCOVERY. CAR HAD A THUMPING NOISE WHILE GOING TO DEALERSHIP FOR EMERGENCY MAINTENANCE ON INTERSTATE AND LOCAL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119719August 13, 2018
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHEN THE CONTACT PRESSED THE BUTTON TO OPERATE THE TAILGATE, THE TAILGATE OPENED, BUT THEN SUDDENLY CLOSED AS THE LIFTS FRACTURED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V867000 (STRUCTURE). THE VEHICLE WAS TAKEN TO CHERRY HILL MITSUBISHI (1805 MARLTON PIKE W, CHERRY HILL, NJ 08002, 856-471-1057) WHERE IT WAS DIAGNOSED THAT THE TAILGATE STRUTS WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 77,035.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118195August 6, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS COMPLETELY FAILED DUE TO DEFECTIVE ETACS ECU. THE VEHICLE WAS ON A HIGHWAY AT NIGHT. THE VEHICLE WAS TAKEN TO THE MITSUBISHI DEALER AND THE DEFECT WAS CONFIRMED. MITSUBISHI WAS CONTACTED BUT THEY WILL DO NOTHING WITHOUT NHTSA INVOLVEMENT. IN ADDITION, THE BLOWER FAILED DUE TO THE ETACS ECU SO THE DEFROSTER DOES NOT WORK TO KEEP THE WINDSHIELD CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115575August 3, 2018
SEATS
DRIVER SEAT ROCKS BACK AND FORTH (BRAKING AND ACCELERATING) I'M AFRAID SEAT MAY BECOME SO LOSE THAT IT CAN BREAK BACK CAUSING A SAFETY ISSUE. DEALERSHIP SAID MITSUBISHI IS AWARE BUT THEY HAVE NOT DONE ANYTHING TO FIX THE ISSUE. I AM 2000 MILES AWAY FROM MY BUMPER TO BUMPER WARRANTY TO EXPIRE. I FEEL I WAS JUST BRUSHED AWAY. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115337August 2, 2018
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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