Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10510313May 1, 2013
FUEL/PROPULSION SYSTEM
WHEN GAS TANK IS FILLED, INSIDE CABIN SMELLS GAS WHICH IS NOT TOLERABLE AND NEED TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509953April 29, 2013
FUEL/PROPULSION SYSTEM
I FOUND LEAKING LIQUID CLOSE TO THE REAR LEFT WHEEL AND WHEN LIFTING THE REAR WHEEL I FOUND LEAKING LIQUID FROM THE TANK. AFTER SMELLING AND TOUCHING I REALIZE IS GASOLINE . I CHECK IN THE INTERNET FOR SIMILAR PROBLEMS AND I FOUND A LOT OF SAME COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509676April 26, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THERE WERE GASOLINE FUEL FUMES INSIDE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND A DIAGNOSTIC WAS PERFORMED. THE CONTACT WAS ADVISED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509707April 26, 2013
FUEL/PROPULSION SYSTEM
I AM EXPERIENCING HIGHLY INTOXICATING FUMES COMING FROM THE VEHICLE GAS TANK. I CAN NO LONGER PARK VEHICLE INSIDE MY GARAGE FOR FEAR OF AN EXPLOSION. WHEN TAKEN TO A DEALERSHIP, I WAS TOLD THERE WAS A BULLETIN ON THE GAS TANK, BUT DOE TO THE VEHICLE BEING OUT OF WARRANTY, THE REPAIRS WERE NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509258April 23, 2013
FUEL/PROPULSION SYSTEM
FIRST INCIDENT INVOLVED A STRONG FUEL ODOR COMING FROM INTERIOR OF CAR. TOOK CAR IN TO MB DEALERSHIP AND WAS TOLD THAT THERE WAS A LEAK THAT ALLOWED GAS TO SPILL OUT INTO THE CAR UNDER THE REAR SEATS. ALSO, THE FUEL PUMP AND SENDING UNIT NEEDED TO BE REPLACED. THAT WAS DONE AT A $1400 COST OUT OF POCKET. WITHIN A YEAR, THE SAME PROBLEM OCCURRED AND NEEDED TO BE REPLACED AGAIN. THE DEALERSHIP HANDLED THE COST ON THIS AS THE PART WAS UNDER 1 YEAR WARRANTY. NOW, WITHIN THE SAME YEAR, THE SAME ISSUE HAS COME ABOUT. I SEARCHED THIS PROBLEM AND IT SEEMS THAT THEIR ARE HUNDREDS OF THOUSANDS OF CONSUMERS COMPLAINING OF THE SAME ISSUE. MB IS NEEDS TO FIX THIS ISSUE AND TAKE CARE OF THE COST. I AM NOT GOING TO PAY FOR THE SAME REPAIR 3 TIMES IN A 3 YEAR SPAN. NOT TO MENTION THE HEALTH, ENVIROMENTAL HAZARD, AND POTENTIAL SAFETY HAZARD THIS CAN CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509114April 22, 2013
FUEL/PROPULSION SYSTEM
FOLLOWING FILL-UP AND ONLY WHEN TANK IS FUEL, STRONG ODOR OF FUEL IN GARAGE. TALKED TO MECHANIC THAT INSPECTED VEHICLE. FOUND RESEARCH ONLINE DESCRIBING SIMILAR CONCERN AND ONGOING NHTSA INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508997April 21, 2013
FUEL/PROPULSION SYSTEM
FUEL SMELL IN CAR. POSSIBLE FUEL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508942April 20, 2013
FUEL/PROPULSION SYSTEM
THE SMELL OF GAS FUMES FROM MY MERCEDES WAS PREVALENT IN MY GARAGE AFTER REFUELING FOR A NUMBER OF WEEKS BEFORE TAKING IT IN TO MERCEDES BENZ OF CHANDLER TO IDENTIFY THE PROBLEM. I TOOK THE CAR IN FOR SERVICING ON SEPTEMBER 13, 2012. MERCEDES IDENTIFIED THE PROBLEM AS A CRACK IN THE FUEL TANK AND VERIFIED THAT IT WAS A PROBLEM WITH THE TANK AND NOT CAUSED BY AN OUTSIDE INFLUENCE (ROAD DEBRIS OR SIMILAR). MERCEDES REPLACED THE GAS TANK AT A COST OF $2,759.10 (AFTER DISCOUNTS) AS IT WAS A POTENTIAL HAZARD. I HAVE NOT HAD ANY OTHER PROBLEMS WITH THE GAS TANK SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508769April 19, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT ONE HOUR AFTER REFUELING, A STRONG GASOLINE FUEL ODOR WOULD EMIT INSIDE OF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE FUEL TANK LEVEL WAS HALF FULL OR GREATER. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD HAVE POSSIBLY BEEN RELATED TO THE FUEL TANK DELIVERY. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR A SECOND OPINION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508841April 19, 2013
FUEL/PROPULSION SYSTEM
I SMELL FUEL INSIDE AND OUTSIDE THE CAR AFTER FILLING THE TANK. I SMELL THIS MORE IN COOLER MONTHS THAN WARMER MONTHS. I'VE BEEN SMELLING FUEL FOR OVER 2 YEARS NOW BUT DIDN'T THINK MUCH OF IT. I HAVE RECENTLY HAD AN ENGINE LIGHT COME ON AND DID SOME RESEARCH. THE FAULT POINTS TO THE FUEL SYSTEM. I'M WAGERING THAT WHEN I REMOVE THE BACK SEAT, I'M GOING TO FIND EVIDENCE OF A FUEL LEAK LIKE MANY OTHERS ONLINE HAVE FOUND. THE CAR HAS NOT BEEN IN ANY RECORDED ACCIDENTS THAT I'M AWARE OF. IT'S USED PREMIUM FUEL SINCE I'VE OWNED THE CAR AT 50,000 MILES. I NOW HAVE OVER 163,000. I ALSO TAKE ADDITIONAL INTEREST IN THE FUEL ISSUE NOW THAT I HAVE A CHILD IN THE BACK SEAT THAT HAS ALSO COMMENTED ABOUT THE SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508388April 16, 2013
FUEL/PROPULSION SYSTEM
FUEL SYSTEM DEVELOPED LEAK, MAKING IT NECESSARY TO REPLACE THE FUEL TANK. LEAKAGE STILL IS OCCURRING, HOWEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508447April 16, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E63. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL DOOR. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS LEAKING EACH TIME IT WAS FILLED BEYOND 3/4. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,890 AND THE CURRENT MILEAGE WAS 61,200. ...UPDATED 05/29/13 *BF UPDATED 06/14/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508213April 15, 2013
FUEL/PROPULSION SYSTEM
AFTER FILLING CAR WITH GAS THERE IS A GASOLINE SMELL. ODOR SO STRONG CANNOT LEAVE CAR IN GARAGE UNTIL GAS DIPS BELOW APPROXIMATELY 3/4 TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508221April 15, 2013
FUEL SYSTEM, GASOLINE, FUEL/PROPULSION SYSTEM
CAR FIRE - COMPLETE LOSS UPDATED 04/18/13*LJ PICTURES RECEIVED. 04/18/13 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10505942April 11, 2013
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE IN PASSENGER COMPARTMENT. AFTER CONDUCTING INTERNET RESEARCH, I HAVE DISCOVERED THAT MANY OTHER MERCEDES OWNERS ARE EXPERIENCING THE SAME ISSUE AND HAVE LEARNED IT IS A FAULTY GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505796April 10, 2013
AIR BAGS
MOVED TELESCOPING STEERING WHEEL OUT SRS WARNING LIGHT APPEARED. MERCEDES IS AWARE THE CONNECTING HARNESS IS TOO SHORT THEY MAKE A REPAIR KIT BUT WILL NOT WARRANTY AFTER 100,000. THIS IS A SAFETY ISSUE THAT MERCEDES SHOULD HAVE RECALLED AND REPLACE BEFORE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505837April 10, 2013
FUEL/PROPULSION SYSTEM
THERE IS A FUEL LEAK AT OR NEAR THE TOP OF THE FUEL TANK ASSEMBLY. MERCEDES STATES THIS IS NOT A WIDESPREAD ISSUE BUT AFTER FURTHER RESEARCH THIS IS HAPPENING WITH ALL E-CLASS MODELS BUILT IN 2005. THERE IS A GAS ODOR THAT PERMEATES THE CAR AND MERCEDES REFUSES TO TAKE RESPONSIBILITY. THIS IS A VERY COSTLY ITEM AND I SPENT $95,000 ON MY CAR AND IT IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505835April 10, 2013
FUEL/PROPULSION SYSTEM
FUEL TANK AND PUMP ASSEMBLY REQUIRED REPLACEMENT DUE TO MASSIVE FUEL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505839April 10, 2013
FUEL/PROPULSION SYSTEM
SINCE I GOT THE CAR, STRONG ODOR OF GAS AFTER FILL UP CHECK ENGINE LIGHT CAME ON MANY TIMES UPON INSPECTION , MECHANIC FOUND LEAK ON TOP OF FUEL TANK LOCATED UNDER BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505840April 10, 2013
FUEL/PROPULSION SYSTEM
THE FUEL TANK ON THIS VEHICLE LEAKS WHENEVER THE TANK IS FILLED TO THE TOP. THE LEAK OCCURS INDEPENDENTLY OF WHETHER THE CAR IS DRIVEN OR PARKED (ENGINE OFF). ENOUGH FUEL LEAKS OUT THAT IT RUNS DOWN ADJACENT COMPONENTS, TO THE CAR'S UNDERCARRIAGE PANELING, AND THROUGH A WEEP HOLE ON THE CAR'S PLASTIC PANELING, AND FINALLY ONTO THE GROUND. THE NOXIOUS ODOR OF RAW FUEL IS PLAINLY APPARENT IN AND AROUND THE CAR WHENEVER IT'S LEAKING. THE ONLY THING THAT KEEPS THE PROBLEM FROM OCCURRING IS TO NOT FILL THE TANK TO THE TOP. THE CAR HAS NEVER BEEN IN AN ACCIDENT WHILE I'VE OWNED IT. I BOUGHT IT IN 2009 WITH APPROXIMATELY 50,000 MILES ON IT. THE PROBLEM EXISTED WITH THE ORIGINAL FUEL TANK, AND FUEL SENDING UNIT THAT WAS INSTALLED ON THE CAR WHEN IT WAS BEING ASSEMBLED. SINCE THEN I'VE REPLACED THE FUEL SENDING UNIT AND FUEL SENDING UNIT GASKET IN HOPES OF CURING THE PROBLEM. THAT DID NOT FIX THE PROBLEM. THE REPLACEMENT FUEL SENDING UNIT IS NON-OEM. THE REPLACEMENT GASKET IS OEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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