Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10514816June 3, 2013
FUEL SYSTEM, GASOLINE
AFTER REFUELING THE CAR. STRONG GASOLINE SMELL INSIDE AND OUTSIDE THE CAR FOR SEVERAL DAYS OR ABOUT 60 MILES. 2008 RECALL ON FUEL SYSTEM PERFORMED 2009/2010 AT MERCEDES BENZ OF PLANO,TX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514713June 2, 2013
FUEL SYSTEM, GASOLINE
AFTER FILLING TANK & PARKING IN GARAGE, NOTICED STRONG FUEL SMELL THE NEXT MORNING. SUBSIDED ONCE FUEL LEVEL WAS AROUND 3/4 OF THE TANK. NEXT TIME FILLED UP, SAME THING OCCURRED. CALLED MERCEDES & STATED POSSIBLE PROBLEMS WITH FUEL SENDING UNIT SEALS. TOOK TO DEALERSHIP ON MAY 24TH AND STATED FUEL SENDING UNITS MUST BE REPLACED ALONG WITH FUEL SHUT OFF SWITCH AND THE FUEL TANK AS WELL DUE TO HAIRLINE CRACKS AT NECK CAUSING THE LEAK. TOTAL COST IS $3100. I HAVE SEARCHED ONLINE & NOTICED THIS SEEMS TO BE AN ISSUE PLAGUING THESE CARS. I UNDERSTAND ISSUES WILL HAPPEN, BUT GIVEN THE NATURE OF THESE & THE BROADNESS OF VEHICLES AFFECTED THAT THERE SHOULD BE A RECALL FOR THIS ISSUED. I WOULD LIKE MBUSA TO REIMBURSE ME FOR THESE EXPENSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514751June 2, 2013
FUEL SYSTEM, GASOLINE
ENGINE LIGHT CAME ON, TAKEN TO DEALERSHIP FOUR TIMES. DEALER STATED THAT THERE MAY BE A LEAK ON TOP OF GAS TANK OR TANK MAY HAVE TO BE REPLACED. PREVIOUS OWNER STATED THAT THERE WAS A STRONG SMELL OF GAS IN VEHICLE WHEN TANK IS FULL. PREVIOUS OWNER HAD SAME ISSUE AFTER CAR WAS ONLY FOUR YEARS OF AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514013May 29, 2013
ENGINE, FUEL SYSTEM, GASOLINE
PURCHASED 2006 MERCEDES-BENZ E350 4MATIC WITH 47,851 MILES ON ODOMETER FROM MATTIE IMPORTS, INC., FALL RIVER, MA ON MAY 27, 2013. AUTOMOBILE HAD APPROXIMATELY ONE-QUARTER OF A TANK OF GASOLINE AT PURCHASE. SALESPERSON DECLINED PURCHASER'S REQUEST TO "TOP-OFF" THE GAS TANK PRIOR TO BUYER LEAVING SELLERS LOT. ON MAY 28, 2013 BUYER FILLED GAS TANK WITH FUEL. BUYER IMMEDIATELY NOTICED A STRONG GASOLINE ODOR WHICH CONTINUED AFTER EXITING FUELING STATION. ODOR PROGRESSED FROM EXTERIOR OF AUTOMOBILE INTO AUTOMOBILE CABIN. BUYER CHECKED FUEL TANK FILLER CAP AND CONFIRMED IT WAS PROPERLY ENGAGED. BUYER INSPECTED THE ENTIRE AUTOMOBILE FOR ANY LEAKING FLUIDS AND FOUND NONE. THE STRONG ODOR OF GASOLINE PERSISTED THROUGHOUT THE NIGHT WHILE THE AUTOMOBILE WAS PARKED IN BUYER'S GARAGE. BUYER LEFT THE GARAGE DOOR PARTIALLY OPEN AND PLACED A FAN IN THE OPENING AND SET THE FAN TO EXHAUST IN AN EFFORT TO REMOVE THE STRONG FUEL ODOR. THE FOLLOWING MORNING THE STRONG GASOLINE ODOR WAS STILL PRESENT. BUYER'S 13 YEAR OLD SON WAS UNABLE TO WITHSTAND THE ODOR AND HAD TO COVER HIS NOSE AND MOUTH WHILE PASSING THROUGH BUYER'S GARAGE. BUYER HAS EXPERIENCED NAUSEA AND LIGHTHEADEDNESS SINCE BEING EXPOSED TO THE ODOR. UPON RESEARCH BUYER LEARNED THAT THERE EXISTS AND ONGOING NHTSA INVESTIGATION INTO THIS ISSUE AND A CLASS-ACTION LAWSUIT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513834May 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE CAM SHAFT WAS UNBALANCED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 158,510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513847May 28, 2013
FUEL SYSTEM, GASOLINE
THERE IS A VERY STRONG SMELL OF GASOLINE AFTER REFUELING. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST FEW MONTHS. IT IS NOW IMPOSSIBLE TO STAY IN THE GARAGE WHEN THE CAR IS PARKED THERE - UNABLE TO BREATHE DUE TO THE GAS FUMES. IT ONLY HAPPENS RIGHT AFTER REFUELING, OR WHEN THE TANK IS NEARLY FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513488May 25, 2013
FUEL SYSTEM, GASOLINE
FUELED THE CAR UP ON MY WAY HOME FROM WORK AND PARKED THE CAR FOR THE NIGHT. IN THE MORNING WHEN I OPENED THE DOOR, THE FUEL SMELL FROM THE INSIDE OF THE CAR JUST ABOUT KNOCKED ME OUT. I IMMEDIATELY OPENED ALL OF THE DOORS TO VENT THE FUMES AS I WAS AFRAID TO START THE CAR UNTIL THE SMELL DISSIPATED. I STARTED THE CAR AND DROVE TO WORK THINKING THAT IT WAS AN ODDITY ONLY TO DISCOVER THAT WHEN THE CAR SAT DURING THE DAY THE SAME THING OCCURRED WHEN I OPENED THE DOOR TO GO HOME FROM WORK. AFTER DOING RESEARCH I HAVE DISCOVERED MANY COMPLAINTS OF THE SAME ISSUE, MOST HAVE STATED THAT THERE IS A DEFECT WITH THE FUEL TANK FILTER-SENDING UNIT AND MERCEDES REFUSES TO ACKNOWLEDGE A PROBLEM EVEN THOUGH SOMEONE COULD PASS OUT FROM THE SELL OF GASOLINE ALONE NOT TO MENTION THE THREAT OF FIRE OR EXPLOSION FROM THE LEAKING FUEL. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN ADDRESSED AS A RECALL ITEM AS IT SEAMS AS THOU THERE ARE NUMEROUS COMPLAINTS OF THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513481May 24, 2013
FUEL SYSTEM, GASOLINE
IT HAS BEEN ABOUT A MONTH SINCE PURCHASE WHEN I NOTICE A GAS ODOR INSIDE THE CAR. IT SMELLS LIKE A FUEL LEAK. THE SMELL COMES & GOES. ONE DAY I TOOK MY CAR TO THE MERCEDES DEALER DUE TO A RECALL & INQUIRED ABOUT A GAS LEAK/ODOR THAT I NOTICED SINCE PURCHASE. I WAS TOLD THAT I WILL HAVE TO PAY FOR THE DIAGNOSTICS THEN IF IT IS THE FUEL SYSTEM THEN IT WILL COST APPROXIMATELY $3000 - $5000. IT'S BEEN ALMOST A YEAR SINCE I PURCHASE MY CAR & THE SMELL STILL LINGERS THROUGHOUT THE INSIDE OF MY CAR. I DON'T DRIVE MY CAR AS OFTEN AS I WANT TO DUE TO FEAR OF A FAULTY FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513138May 22, 2013
FUEL SYSTEM, GASOLINE
WHEN I FILLED THE GAS TANK I STARTED NOTICING STRONG GASOLINE SMELL INSIDE THE CAR. THE STRONG ODOR STAYED FOR MORE THAN A FEW DAYS THEN WENT AWAY AS THE GAS WAS USED IN DRIVING. THREE DAYS AGO I HAD THE GAS TANK FILLED AGAIN AND I LOOKED UP THE PROBLEM ON ONLINE FORUMS AND FOUND OUT THAT THIS IS A COMPLAINT LODGED WITH NHTSA. I'D LIKE TO FILE MY SAFETY COMPLAINT TOO AS MY CAR IS AN ACCIDENT WAITING TO HAPPEN. MY GARAGE IS FILLED WITH GASOLINE FUMES AND WHEN I TRIED TO PULL THE CAR OUT OF THE GARAGE YESTERDAY, I NOTICED PHYSICAL GASOLINE DRIPPING NEAR THE BACK WHEEL. I CALLED MB USA AND THE LOCAL MB DEALER, THEY ALL SAID THAT I SHOULD STOP DRIVING IT AS ITS A FIRE/SAFETY HAZARD AND TAKE IT INTO THE LOCAL MB DEALER. UNFORTUNATELY, MB WILL NOT COVER THE COST OF THIS REPAIR AS ITS OUTSIDE THE 4 YEARS/50K MILES WARRANTY. I'VE BEEN TOLD THAT THE REPAIR CAN BE EXPENSIVE AND SINCE THERE'S NO RECALL FROM MB, I'D HAVE TO PAY FOR IT. IF THERE'S A RECALL (WHENEVER THAT HAPPENS, IT COULD TAKE MONTH/YEARS!!) THEN MB 'MIGHT' REIMBURSE ME. I THINK THAT THIS ISSUE NEEDS TO BE TAKEN CARE OF ASAP BY THE RELEVANT AUTHORITIES AND MB SHOULD PROVIDE THE RIGHT ASSISTANCE IN GETTING THIS HAZARDOUS AND LIFE THREATENING ISSUE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512696May 19, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
SENDER UNIT LEAKED UNDER BACK SEAT. PRESSURE VALVE FAILED IN FUEL TANK. I HAD TO PAY TO REPLACE DEFECTIVE PARTS. POOL OF GASOLINE UNDER READ SEAT. STRONG ODOR OF GAS WHEN THE CAR WAS FILLED UP. LOCAL DEALER GOODILLED PART OF THE REPAIR DUE TO MY CONSTANT BUSINESS AND PREVIOUS PURCHASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512515May 17, 2013
FUEL/PROPULSION SYSTEM
VEHICLE LOST POWER ON INTERSTATE. LATER RE-STARTED AND TAKEN TO TAFEL MOTORS IN LOUISVILLE, KY. BOTH FUEL PUMPS/ SENDER MODULES WERE FOUND TO BE DEFECTIVE AND LEAKING AND REPLACED AT A COST OF $1627.47 ON 8-3-10 AT 112646 MILES. IN AUGUST OF 2011, BOTH PUMPS AND MODULES BEGAN TO LEAK FUEL. STRONG ODOR OF FUEL IN CABIN, AND FUEL LEAKING ONTO GROUND. THEY WERE REPLACED AT MERCEDES BENZ OF INDIANAPOLIS UNDER WARRANTY OF THE SERVICE DONE AT TAFEL MOTORS THE YEAR BEFORE. AGAIN, ON OCTOBER 5 OF 2012, ONE OF THE UNITS BEGAN TO LEAK GASOLINE, STRONG ODOR OF FUEL IN CABIN, AND LEAKING ONTO GROUND. IT WAS REPLACED AT MY EXPENSE OF $921.48. I TOOK PICTURES OF THE FUEL PUDDLING ON TOP OF THE GAS TANK. I ALSO RETAINED THE REMOVED PART, IN CASE NHTSA WOULD LIKE TO INSPECT IT. THIS PART (211-470-51-94 WAS ORIGINALLY REPLACED UNDER MERCEDES RECAL ON 3/20/2008 AT 62975 MILES. IT HAS NOW BEEN REPLACED 3 MORE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512149May 16, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2008 MERCEDES BENZ E-350. CONSUMER WRITES IN REGARDS TO VEHICLE GAS LEAK CONCERNS. *SMD THE CONSUMER STATED FOR THE PAST FEW MONTHS, HE NOTICED A VERY STRONG GAS ODOR EMANATING FROM BOTH THE INSIDE AND OUTSIDE OF THE VEHICLE. THE SMELL WAS DETECTED WHEN THE VEHICLE WAS BEING DRIVEN AND WHEN PARKED IN AN ENCLOSED AREA AFTER BEING DRIVEN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, FOR AN INSPECTION. DURING THE INSPECTION, THE DEALER FOUND THERE WAS INDEED A GAS LEAK IN THE RIGHT REAR SEAT AREA. THE GAS LEAK WAS DUE TO A DEFECTIVE FITTING IN THE GAS LINE FROM THE TANK TO THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512254May 15, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55 AMG. THE CONTACT STATED THAT AFTER REFUELING, GASOLINE WOULD LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE FUEL TANK WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512271May 15, 2013
FUEL/PROPULSION SYSTEM
FILLED THE VEHICLE UP WITH GAS LAST NIGHT 5/14/13 AND AFTER LEAVING WORK TODAY NOTICED AN EXTREME ODOR OF GASOLINE IN THE PASSENGER COMPARTMENT, AND ALSO A VERY STRONG ODOR OF GAS AROUND THE VEHICLE EXTERIORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511720May 13, 2013
FUEL/PROPULSION SYSTEM
AFTER FILLING VEHICLE WITH GASOLINE THE CAR SMELLED OF GAS FOR THE NEXT TWO DAYS BOTH WHILE DRIVING AND WHILE STOPPED. ALSO IT WAS NOTICED INSIDE THE CABIN AND OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511458May 10, 2013
FUEL/PROPULSION SYSTEM
HEAVY FUEL FUMES EMANATING FROM VEHICLE. DEALER STATES FUEL PUMP AND/OR GAS TANK REPLACEMENT NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511251May 9, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES E-350. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE CONTACT LATER NOTICED GASOLINE FUMES INSIDE THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE FUEL SENSOR WAS REPLACED. THE FAILURE RECURRED SPORADICALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 27,978. THE CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511340May 9, 2013
FUEL/PROPULSION SYSTEM
I NOTICED A GAS SMELL IN MY CAR. I DIDN'T KNOW WHERE IT ORIGINATED FROM. I ARRANGED FOR MY LOCAL MERCEDES DEALERSHIP SERVICE TO FIX THE PROBLEM. I HAD THE CAR IN THE SHOP TWICE. FIRST TIME THEY THOUGHT THEY FIXED IT AND UPON RETURNING HOME I NOTICED THE SMELL DIDN'T GO AWAY. IT TURNED OUT THEY ONLY FIXED PART OF THE PROBLEM AND I RETURNED THE CAR TO THE SHOP WHERE THEY DISCOVERED THE COMPLETE PROBLEM WITH GAS LEAKING UNDER THE REAR SEATS AND IT WAS PUDDLING ON TOP OF THE FUEL TANK. MY TOTAL COST TO REPAIR ISSUE WAS APPROX $1,200 SINCE THE CAR WAS OUT OF WARRANTY. OH, I WAS THE FIRST OWNER AND THE CAR WAS ALWAYS MAINTAINED BY THE DEALERSHIP. SHORTLY AFTER THE REPAIR WAS COMPLETED I WAS NOTIFIED THE DEALERSHIP WAS BEING SOLD AND WAS OFFER A LARGE DISCOUNT TO TRADE THIS CAR IN FOR A NEW MERCEDES S550. I BELIEVE I CAN OBTAIN A COPY OF THE BILLS AS IT IS A LITTLE OVER A YEAR SINCE THE REPAIRS HAVE BEEN COMPLETED. I DO NOT KNOW IF THEY DELETE ALL PREVIOUS REPAIRS WORK ORDERS IF I SOLD THE CAR....HUM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510349May 2, 2013
FUEL/PROPULSION SYSTEM
NOTICED STRONG SMELL OF GAS INSIDE THE CAR THIS AS I REMEMBER THIS WAS THE SECOND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510247May 1, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES E55. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL SENDER UNDER THE REAR SEAT OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE CAUSED A STRONG GASOLINE SMELL IN THE VEHICLE CABIN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 98,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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