Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10531574July 24, 2013
FUEL SYSTEM, GASOLINE
VEHICLE EXHIBITED STRONG ODOR OF GAS WITHIN PASSENGER COMPARTMENT. LEFT GAS TANK PORT AND FUEL SENDER UNIT FOUND TO BE LEAKY THROUGH CRACKS IN PLASTIC. LEAK STOPPED VIA REPAIR. VEHICLE STILL EXHIBITS STRONG ODOR OF GAS OUTSIDE CAR ESPECIALLY AFTER A FILLUP (WITHOUT "TOPPING OFF"). ODOR HAS NOT BEEN INVESTIGATED OR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526160July 22, 2013
FUEL SYSTEM, GASOLINE
LEAK ON THE SENDING UNIT IN FUEL TANK. POSSIBLY NEED TO REPLACE FUEL TANK AS WELL. STRONG GAS SMELL. EVIDENTLY THIS HAPPENS ON MOST OF THESE CARD AND NO RECALL GAS BEEN MADE BY MB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525999July 21, 2013
FUEL/PROPULSION SYSTEM
I BEGAN TO NOTICE STRONG ODOR OF GASOLINE IN MY GARAGE INTERMITTENTLY - I PARK THE CAR IN GARAGE DAILY BUT ONLY NOTICED GASOLINE ODOR SOME DAYS- TOOK TO DEALER DEC 2012 AND DEALER STATED THERE WAS FUEL LEAK AT FUEL RAIL PRESSURE REGULATOR - DEALER REPLACED FUEL RAIL AND REGULATOR- I THOUGHT PROBLEM WAS RESOLVED SINCE I DID NOT NOTICE GASOLINE ODOR FOR A WHILE- THEN STARTED TO HAVE INTERMITTENT GASOLINE ODOR AGAIN- NOTICED SMALL OIL LEAK UNDER ENGINE AND TOOK IT BACK TO DEALER FEB 2013 AND MENTIONED THAT I SMELLED FUEL ODOR AGAIN- DEALER LOCATED MINOR OIL LEAK AT REAR MAIN SEAL THAT DID NOT NEED IMMEDIATE ATTENTION AND DID NOT COMMENT ANYTHING FURTHER ABOUT THE GASOLINE ODOR- I MONITORED THE SITUATION FOR NEXT FEW WEEKS- MONTHS SINCE I DID NOT HAVE TIME TO KEEP TAKING AUTO BACK TO DEALER - FINALLY FIGURED OUT THAT INTERMITTENT NATURE OF GASOLINE SMELL WAS RELATED TO FILLING TANK- NOTICED THE ODOR AFTER FULL FILL-UP,THEN STOPPED AFTER FEW DAYS- NO ODOR IF JUST FILL UP 1/2-3/4 TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526019July 21, 2013
FUEL SYSTEM, GASOLINE
THE ISSUE ORIGINATED AS A FAINT FUEL SMELL WHEN THE TANK WAS 3/4 FULL OR HIGHER, PARKED ON SLIGHT INCLINES. THE PROBLEM HAS BECOME INCREASINGLY WORSE, AND TODAY LEFT A TRAIL OF FUEL BEHIND IT. CALLING LOCAL DEALERSHIP TOMORROW. CURRENT MILEAGE IS 123,3XX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526037July 21, 2013
WHEELS, SUSPENSION
THE VEHICLE INVOLVED WAS A 2007 MERCEDES BENZ E350. PREMATURE WEAR ON THE INSIDE CORNER OF MY TIRES. THIS WAS ULTIMATELY DISCOVERED ON ALL FOUR TIRES. THIS LEAD TO BELT SEPARATION ON ALL TIRES AND A LOST OF BELTING ON THE LEFT FRONT OF THE CAR THAT CAUSED DRIVER SURPRISE THAT DEMANDED A DRAMATIC EMERGENCY STOP. THIS EXPOSED ME TO HIGHWAY TRAFFIC AND ALMOST CAUSED AN ACCIDENT WHILE PULLING OVER IN A SHOCKED AND CONCERNED STATE. THESE TIRES WERE RECOMMENDED FOR MY CAR BY THE RETAILER AND MET BOTH THE SPEED RATING AND PERFORMANCE REQUIRED. HOWEVER, I THERE APPEAR TO BE A VEHICLE MANUFACTURER DEFECT WITH THE ALIGNMENT COMPONENTS. NO TIRES APPEAR TO HOLD UP TO THE CHALLENGING DEMANDS OF THIS APPLICATION. THIS FAILURE IS DANGEROUS. HAD IT HAPPENED AT NIGHT OR ON A WET SURFACE, THE CONSEQUENCES WOULD HAVE BEEN MUCH MORE SEVERE. NOTE: THIS WAS ON A CAR THAT WAS FULLY IN ALIGNMENT, WITH FACTORY WHEELS AND SUSPENSION. THE CAR WAS DRIVEN ONLY AS A COMMUTER. NO RACING OR OTHER EXTREME DRIVING. I PURCHASED THE VEHICLE AROUND 9/10/11 WITH FAIRLY NEW TIRES. THE 1ST TIME THIS ISSUED OCCURRED TO WAS WITH THE TWO FRONT TIRES AROUND 12/15/2011. THE 2ND TIME THIS ISSUE HAPPENED WAS WITH THE TWO REAR TIRES AROUND 4/13/12. I JUST REPLACED THE TWO FRONT TIRES (40K WARRANTY TIRES) AGAIN WITH ONLY 28K MILES ON THEM. THE 3RD TIME, THE SAME TIRE RETAILER INFORMED ME HE COULD NOT REPLACE MY TIRES FREE BECAUSE THEY WERE WORN IMPROPERLY ON THE INSIDE LIKE AN ALIGNMENT ISSUE. I INFORMED HIM THAT THE CAR HAD AN ALIGNMENT ABOUT 10 MONTHS AGO AND THE TIRES SHOULD NOT BE DOWN TO THE BELTS ALREADY. ON 7/16/13, I HAD TO BUY NEW TIRES AND ANOTHER 4-WHEEL ALIGNMENT. THERE IS SOMETHING WRONG WITH THE DESIGN OR MECHANICAL SUSPENSION ISSUE. THIS IS COSTLY AND NOT RIGHT. I THINK MB SHOULD INVESTIGATE AND RECALL TO FIX THE MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526034July 21, 2013
SEATS, ELECTRICAL SYSTEM
MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10525801July 19, 2013
FUEL SYSTEM, GASOLINE
FILLED AUTO WITH FUEL FOR FIRST TIME AND DROVE HOME, PARKED IN THE GARAGE AND STARTED TO SMELL GAS FUMES FROM DRIVER'S SIDE PASSENGER SEAT AREA. LEARNED THAT THERE IS NHTSA ACTION NUMBER: PE12001 PERTAINING TO E55 WHICH WAS PREVIOUS YEAR MODEL TO MINE. THREAT OF FIRE UNDER WHERE MY CHILD SITS IS UNACCEPTABLE. MY EARLY MODEL E63 WITH SAME FUEL ISSUES SHOULD BE COVERED. PLEASE COVER THIS MODEL AND MODEL YEAR AS WELL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525510July 18, 2013
FUEL SYSTEM, GASOLINE
REFERENCE NHTSA ACTION NUMBER: PE12001 2008 E350 RWD, AFTER FILLING UP FULL TANK OF GAS TODAY 07/17/2013 AND PARK IN THE HOME'S GARAGE, STRONG GASOLINE ODOR SMELL COMING FROM REAR LEFT (BEHIND DRIVER SIDE) WHEEL. *TR ...UPDATED 10-24-13 *BF UPDATED 11/1/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525538July 18, 2013
FUEL SYSTEM, GASOLINE
THERE IS THE SMELL OF GAS INSIDE OF THE VEHICLE WHEN DRIVING, AS WELL AS OUTSIDE WHICH IS PARTICULARLY NOTICEABLE WHEN GARAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525363July 17, 2013
FUEL/PROPULSION SYSTEM
FILLED GAS TANK LATE IN THE EVENING, AND RETURNED HOME. CAR SAT OVERNIGHT AND HAD STRONG SMELL OF GASOLINE IN MORNING. OPENED ALL DOORS, LOOKED UNDERNEATH CAR AND FOUND NO FUEL LEAK. AIRED THE CAR FOR SEVERAL MINUTES AND THEN DROVE TO WORK. DURING THE ONE HOUR DRIVE, THE SMELL BEGAN TO GET WORSE. I OPENED WINDOWS PARTIALLY, BUT COULD NOT OPEN WIDE DUE TO RAIN. I DEVELOPED A HEADACHE BEFORE ARRIVAL. LEFT CAR PARKED AT WORK ALL DAY IN UNDERGROUND GARAGE. THE ODOR WAS AGAIN STRONG IN THE EVENING. I AIRED THE INTERIOR AS MUCH AS POSSIBLE BEFORE DRIVING HOME. AGAIN, AFTER NEARLY ONE HOUR, I DEVELOPED A HEADACHE AND FELT SQUEAMISH INSIDE THE CAR. I WAS ABLE TO STOP AND GET OUT OF THE VEHICLE FOR ABOUT 15 MINUTES TO REGAIN ALL SENSES SO THAT I COULD SAFELY DRIVE HOME. THE CAR NOW SITS IN MY GARAGE WITH THE BACK SEAT REMOVED TRYING TO GET THE SMELL OF GAS OUT OF THE VEHICLE. I HAVE NOW READ MANY OTHER SIMILAR COMPLAINTS FROM OTHERS WITH SAME MODEL VEHICLE. I REALIZE THERE ARE NOT TENS OF THOUSANDS OF THESE VEHICLES ON THE ROAD; I AM SURE THAT IF THERE WERE MORE VEHICLES WITH THIS PROBLEM THERE WOULD BE SEVERAL SEVERE ACCIDENTS. I TRY TO TAKE GOOD CARE OF MY VEHICLES AND THIS PROBLEM APPEARS TO BE THE FAULT OF THE MANUFACTURER OR PARTS SUPPLIER. THIS PROBLEM SHOULD NOT HAPPEN AND IT IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524933July 15, 2013
FUEL SYSTEM, GASOLINE
THIS IS THE SECOND OCCURRENCE. DEALER REPLACED ENGINE ONCE. I REPORTED THE FIRST INCIDENT ON CONFIRMATION NUMBER (ODI NUMBER) IS: 10507237. THIS SECOND INCIDENT OCCURRED ON OR ABOUT 13 JULY 2013, CAR STARTED HAVING ILLUMINATING ODOR IN THE CABIN AGAIN THAT RESEMBLED FUEL. GARAGE AND CAR ODOR WAS SO BAD IT ACTUALLY ENTERED MY HOME AND I HAD TO LEAVE THE GARAGE DOOR OPEN TO VENTILATE. WENT ON LINE AND FOUND OTHER OWNERS EXHIBITING EXACT DEFECT. TOOK VEHICLE TO MERCEDES DEALER AND WAS INFORMED THAT A LEAK FROM THE FUEL TANK WAS THE CAUSE AGAIN AND IT WAS NOT FROM DAMAGE BUT FROM THE SENDING UNIT AND LINES. AFTER READING THE WARRANTY AND CONTACTING MERCEDES DIRECTLY, I CONTACTED THE DEALER AND INFORMED THEM THAT IT IS A COVERED ITEM AND THEY SHOULD MAKE THE REPAIR AS A WARRANTIED ITEM. I AM MAKING THIS COMPLAINT BECAUSE I BELIEVE THAT THE REPLACEMENT UNIT WILL BE THE SAME OEM PART THAT HAS NOT BEEN MODIFIED TO SOLVE THIS FAILURE FROM DUPLICATING LATER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10524747July 14, 2013
FUEL SYSTEM, GASOLINE
WHEN ENTERING THE VEHICLE AFTER IT HAS BEEN SITTING FOR A PERIOD OF TIME THERE IS THE SMELL OF GASOLINE THAT LINGERS UNTIL THE VEHICLE HAS BEEN RUN FOR A SHORT TIME. IT HAPPENS NO MATTER HOW MUCH FUEL IS IN THE TANK BUT IT DOES NOT HAPPEN ALL OF THE TIME. IT CAN GO A WEEK OR MORE SOMETIMES AND NOT HAPPEN AND THEN OCCUR FOR SEVERAL DAYS STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524627July 13, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
NOXIOUS GASOLINE ODOR EMITTING INTO CABIN. LIFTED UP REAR SEAT TO FIND PUDDLE OF GASOLINE GATHERING ON TOP OF FUEL TANK, LEAKING FROM FUEL PUMP UNIT. REFERENCE NHTSA ACTION NUMBER: PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524064July 10, 2013
FUEL SYSTEM, GASOLINE
WHEN FILLING THE FUEL TANK, THERE IS A SMELL OF FUEL WHEN PARKED IN THE GARAGE UNTIL 40 OR 50 MILES IS PUT ON THE CAR. AFTER THAT THE FUEL SMELL GOES AWAY. IT HAPPENS ONLY WHEN I FILL THE FUEL TANK. I DO NOT TOP THE TANK OFF. I ONLY FILL UNTIL THE NOZZLE SHUTS OFF. ONE TIME AFTER FILLUP I DROVE 2 MILES AND PARKED IN A FRIENDS DRIVEWAY THAT HAD A STEEPER ANGLE AND THE CAR LEAKED SOME FUEL OUT ON THE GROUND AND THE CHECK ENGINE LIGHT CAME ON.I HAVE NOT BROUGHT THE CAR IN FOR REPAIR YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524215July 10, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT RESPOND. THE CONTACT HAD TO SHIFT GEARS FROM DRIVE TO PARK AND BACK TO DRIVE BEFORE THE VEHICLE WOULD RESPOND. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION HAD FAILED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523856July 9, 2013
FUEL/PROPULSION SYSTEM
AFTER MY WIFE, FILLED UP THE VEHICLE THERE WAS A VERY STRONG FUEL SMELL BOTH IN THE CABIN AND THE TRUNK. THE SMELL GOES AWAY AFTER THE FUEL LEVEL IS REDUCED AS A RESULT OF DRIVING. HOWEVER, AS EVERY TIME THE TANK IS FILLED UP (NEVER TOP THE FUEL TANK) THERE IS A VERY STRONG SMELL. THIS HAS CAUSED MY WIFE BEING LIGHT HEADED AND SICK AFTER ABOUT 10-15 MINUTES OF DRIVING. SHE HAS TO LOWER THE WINDOW WHEN DRIVING. FUEL IS A CARCINOGEN AND VERY DANGEROUS TO HUMAN HEALTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523734July 8, 2013
FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE VEHICLE THERE IS A VERY STRONG FUEL SMELL BOTH IN THE CABIN AND THE TRUNK. THE SMELL GOES AWAY AFTER THE FUEL LEVEL IS REDUCED AS A RESULT OF DRIVING. HOWEVER, AS EVERY TIME THE TANK IS FILLED UP (NEVER TOP THE FUEL TANK) THERE IS A VERY STRONG SMELL. THIS HAS CAUSED ME BEING LIGHT HEADED AND SICK AFTER ABOUT 10-15 MINUTES OF DRIVING. FUEL IS A CARCINOGEN AND VERY DANGEROUS TO HUMAN HEALTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523535July 7, 2013
FUEL SYSTEM, GASOLINE
VERY STRONG, LASTING, GAS ODOR INSIDE AND OUTSIDE THE CAR. I SEARCHED FORUM OF MBWORLD.ORG AND FOUND MANY SIMILAR COMPLAINTS. THE CAUSE COULD BE A LEAKING FUEL LEVER SENDER DUE TO BROKEN SEAL. I REMOVED THE REAR SEAT AND FOUND A PUDDLE OF GAS ON TOP OF THE TANK. THE DEALER I CALLED TOLD ME THERE WAS NO RECALL ON THIS MATTER AND I WORLD HAVE TO PAY $160 FOR DIAGNOSTIC EVEN THIS IS EMISSION RELATED SAFETY ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10523217July 5, 2013
FUEL SYSTEM, GASOLINE
FILLED MY CAR UP WITH GAS AND AFTER DRIVING IT HOME THERE IS A VERY STRONG FUEL SMELL COMING FROM THE CAR. LOOKING ONLINE I SEE THAT MANY PEOPLE WITH THE E63 AMG CARS HAVE ALSO EXPERIENCED THIS, AND IT IS A FAULTY FUEL SENDER UNIT THAT IS LITERALLY LEAKING FUEL OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523180July 4, 2013
FUEL SYSTEM, GASOLINE
INITIALLY, AFTER TOPPING OFF THE FUEL TANK AND PARKING THE CAR IN MY GARAGE, I NOTICED A STRONG GASOLINE ODOR. A CLOSE INSPECTION OF THE ENGINE BAY, GAS CAP, AND UNDER THE CAR DID NOT REVEAL ANY NOTICEABLE LEAKS SO I SUSPECTED THAT SOME GASOLINE MUST HAVE DRIPPED DOWN THE OVERFLOW TUBE WHEN FILLING. AFTER DRIVING THE VEHICLE FOR A DAY THE ODOR BEGAN TO DISSIPATE. THE PROBLEM RE-OCCURRED AFTER FILLING THE TANK AGAIN WHERE I WAS CAREFUL TO ENSURE THAT NO FUEL LEAKED OUTSIDE OF THE FILLER TUBE. OCCASIONALLY, I NOW RECEIVE AN INTERMITTENT EMISSIONS LIGHT ON MY DASH. THE WARNING LIGHT DOES NOT STAY ON LONG ENOUGH TO RECORD A CODE WHEN CHECKED AT THE SERVICE DEPARTMENT. THE ODOR APPEARS TO BE COMING FROM THE INTERIOR OF THE CAR. I NOW NOW FILL IT TO NO MORE THAN 3/4 OF A TANK AND DRIVE IT VERY LITTLE UNTIL I CAN HAVE SOMEONE SUCCESSFULLY LOCATE THE SOURCE OF THIS LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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