Lincoln MKS Complaints

374 consumer complaints on file.

#11507110February 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Lincoln MKS. The contact stated that after refueling, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 13V109000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502365January 18, 2023
ENGINE
Water pump failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502205January 17, 2023
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the steering wheel became difficult to turn while attempting to reverse the vehicle. The contact stated that the power steering assist warning light was illuminated. The contact took the vehicle to the local dealer; however, the vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494772November 23, 2022
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Speedometer light randomly goes off every time I drive the car and it is difficult to see the speed I am driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493772November 16, 2022
ELECTRICAL SYSTEM:HORN, STEERING:STEERING CONTROL MODULE
The contact owns a 2012 Lincoln MKS. The contact stated while driving 70 MPH and attempting to honk the horn, there was no sound coming from the horn. The vehicle was taken to the dealer and the mechanic stated that the steering column control module needed to be replaced. The vehicle was not repaired because the parts were discontinued. The manufacturer was contacted but offered no assistance because the parts were no longer available. The failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489760October 18, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
The vehicle is exhausting leaked fluid through the vents inside cabin at 23,000 miles causing headaches and fatigue. The Power transfer unit does not allow for maintenance and has no drain plug. The unit seems to fail alot with Fords when looking online. It is dangerous for the driver to smell this inside the cabin.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11489514October 17, 2022
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the power steering intermittently failed to operate as needed, without warning. The contact called the local dealer and was informed that there were no recalls associated with the VIN. The contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure; however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489080October 13, 2022
STEERING
Steering wheel locked up while the car was in motion. "Steering Assist Fault Service Required" appears on the dash. Mechanic has checked out the car and believes the steering rack might have to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489210October 13, 2022
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Both mirrors continue to show that there is an obstruction in the mirrors. The mirror warning stays illuminated. Upon vehicle start up, the BLIS and Cross Traffic warning indicates the system is inoperable. Both side obstacle detection control modules have been replaced. The dealer is having issues getting the system to work. Parts are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485845September 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Lincoln MKS. The contact stated that while driving at various speeds, the temperature gauge would rise from cool(C) to hot(H) and the vehicle started losing motive power. The contact stated that once she turned off the cooling fans, the vehicle would cool off while idle; however, the temperature would rise once she resumed normal driving. The vehicle was taken to a dealer where she was informed that the failure could not be duplicated. The contact then took the vehicle to an independent mechanic who informed her that there was a service bulletin on the vehicle and referred her back to the dealer. The dealer was again notified about the failure and referred her to the manufacturer for assistance. The manufacturer was notified of the failure and referred her to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483018September 6, 2022
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM), VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Lincoln MKS. The contact stated that while attempting to close the front driver's side door, she heard a beeping noise. The contact then stated that when she placed the shifter in reverse(R), the screen failed to display an image and the defogger failed to operate. Additionally, the contact stated that she noticed that the vehicle was overheating and that the hood was discolored. There were no warning lights illuminated. The vehicle was not repaired. Additionally, the contact stated that when she placed the gear shifter into reverse(R) the defogger failed to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482781September 3, 2022
ELECTRICAL SYSTEM, STEERING
The 2011 through 2013 Lincoln MKS were recalled for the electric power steering assist suddenly going out and it is the same on this car and could have gotten someone seriously hurt these need to be added to the recall thanks for looking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481899August 29, 2022
STEERING, ELECTRICAL SYSTEM
My car will intermittently (more times than not) lose its power steering assist, making it almost impossible for me to drive. I've had the car looked at, replaced the rack and pinion assembly, put on new tires, ran a diagnostic, and the car still lacks power steering most of the time. When starting the vehicle, the wheel will lock up, and the message "Power Steering Assist Fault" displays, no matter how many times I try to restart the car and allow the computer to reset, the fault does not go away. I rarely have times when I can drive with a power steering assist. The car has become a serious problem because I cannot get to work or school safely; when driving the other day, the power steering went out, and I was almost in an accident. I believe that there is a defect in the 2010 MKS, just like there was with the other years that were recalled, the fact that this issue has cost me so much money (and I cannot get out from under the car, I would if I could), and still puts me at risk for serious injury is seriously concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480840August 23, 2022
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated while driving approximately at 55 MPH, the contact lost power steering. The contact stated that the "loss of power steering" warning light was illuminated. The contact managed to steer the vehicle off the side of the road, however, the vehicle steering remained locked. The contact had the vehicle towed to an independent mechanic who diagnosed the failure as related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle had not been repaired. The contact stated that he had experienced a loss of power steering before, but had managed to return the functionality by turning the vehicle off and on. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478662August 10, 2022
SUSPENSION
The contact owns a 2013 Lincoln MKS. The contact stated while driving 55-60 mph, she lost control of the vehicle and crashed into a guardrail. The contact stated no warning light was illuminated. No air bags deployed. The contact did not sustain any injuries nor sought medical attention. No police report was filed. The contact stated she continued driving to her residence. The contact's father inspected the vehicle and noticed the toe link was fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11478693August 10, 2022
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated while his wife was driving at 40 MPH, the steering wheel locked up, almost causing her to lose control of the vehicle. There was no warning light illuminated. The contact's wife slammed on the brakes and veered to the side of the road. The contact's wife wiggled the steering wheel and was able to continue driving. However, the failure reoccurred while driving at 65 MPH. The vehicle was taken to an independent mechanic where it was it was diagnosed that the steering gear needed to be replaced. The independent mechanic informed the contact that the failure was associated with a recall and referred the contact to the dealer. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477514August 4, 2022
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated while driving 45 MPH, the power steering assist failed without warning. The contact pulled over and restarted that vehicle but the failure persisted. The contact used excessive force to steer the vehicle home. The manufacturer was notified of the failure and referred him to a dealer. The vehicle was towed to a dealer where it was diagnosed with power steering assist failure. The contact was also informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle had yet to be repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477371August 3, 2022
STEERING
The contact owns a 2014 Lincoln MKS. The contact stated while driving at approximately 75 MPH, the steering fault and traction control warning lights illuminated. The contact stated that one mile from home, the steering wheel failed to respond. As a result, the contact pulled over. The vehicle was towed to an independent mechanic where the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The dealer was notified of the failure and advised the contact to call the NHTSA Hotline. The approximate failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476352July 28, 2022
STEERING
The contact owns a 2014 Lincoln MKS. The contact stated while driving at an undisclosed speed, the steering wheel seized with the "Steering Assist Fault, Service Required" message displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475091July 21, 2022
ENGINE
The contact owns a 2010 Lincoln MKS. The contact stated that upon placing her vehicle into park(P), the temperature gauge indicated that the engine was hot. The engine then failed to restart after the failure. The contact had the vehicle towed to a dealer where she was informed that the water pump was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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