Lincoln MKS Complaints

374 consumer complaints on file.

#11764075September 14, 2026
BACK OVER PREVENTION
The contact owns a 2015 Lincoln MKS. The contact stated that while in reverse(R), the rear-view camera displayed a distorted or upside-down image. The failure was intermittent at first but later became a constant failure. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756815August 13, 2026
STEERING
While driving home in the center lane on the XXX[XXX] Parkway, my steering wheel locked suddenly, preventing me from turning left or right. As I used my full strength to turn right against the tightness of the steering wheel, trying to get off at the next possible exit, the power to the steering wheel abruptly returned, causing me to swerve out of control, past the right lane, onto the shoulder and into the grassy roadside area. The vehicle didn't suffer any bodily damages. I struggled mightily with the steering but was able to drive home safely and park it. The next morning, I took the car to a mechanic, who after checking the power steering, informed me that the E.P.A.S. motor sensor at fault and that there's an active service recall on vehicles fitting the year, make, and model of my car. I called Lincoln of Queens Center, and was told that my vehicle was not on the list for recalls. This was after I provided them with my VIN number. The customer service representative couldn't give a valid or specific reason why my VIN number was excluded from the list, except to say, "that's the way it's always been, I don't make the policies." In search for a better explanation, I was transferred to Ford Recall department, then Client Relation Center, where representative [XXX] submitted an A.S.O form and referred me to (N.H.T.S.C), where I spoke with Ms [XXX] who stated that they are not responsible for omitting certain VIN#'s from the recall list. I don't want to believe that a powerful and reputable automobile manufacturing company like Ford and Lincoln would exclude certain VIN numbers from their service recall list, knowing at any time, a faulty motor sensor, needed for safe navigational steering, can go bad, resulting in multiple automobile accidents, that can cause serious injuries, or death to innocent unsuspecting motorists. If possible, I would highly appreciate if Ford/Lincoln could add my VIN number to their recall list Truly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755941August 10, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Lincoln MKS. The contact stated that while driving 40 MPH, there was an abnormal fuel odor coming from the vehicle. The contact pulled over the right side of the road and exited the vehicle and became aware of a leak underneath the vehicle. No warning light was illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 13V109000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was not notified of the failure The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754672August 4, 2026
ELECTRICAL SYSTEM
The FCIM failed in the 98 degree heat. No warnings or indication that it failed other than the fans just started blowing full blast and full heat on a hot summer day. This alone distracted me and pulled my attention from the road as I started to feel sick with how hot it was getting and was frantically trying to turn the temperature down on the screen to no avail, because when the FCIM goes out you lose all control of the heat or ac and literally cannot shut off the heat. I then pulled over after almost getting in an accident trying to shut off the heat and went to turn on my hazard lights. Well with the FCIM going out my hazards wouldn't work either. When the FCIM isn't going out it constantly beeps and turns my temperature as far down as it will go, even when it is -20 in minnesota. Again a hazard as it can frost up my windshield in seconds making it so I can't see. All of this wouldn't be an issue if they still made the parts and there was something I could do to fix it, but they stopped selling these parts about 8 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738085May 15, 2026
UNKNOWN OR OTHER
I currently own and am driving a 2014 Lincoln MKS, my fourth such vehicle over the past several years. Lincolns have been one of my favorite vehicles however, I am writing to bring to your attention a recurring issue with the climate control system that may warrant further review as a potential safety-related defect. Many owners, including myself, have experienced a situation where the vehicle's heating system automatically increases to full heat without any driver input. In my case, both sides of the dual-zone system simultaneously rise to maximum temperature, regardless of the settings selected. This behavior appears to be linked to a failure of the main blend door actuator. While this may seem like a comfort issue at first glance, it can quickly become a safety concern. Sudden, uncontrolled heat output can fog windows, distract the driver, and create uncomfortable cabin conditions that may impair focus. Given the number of similar reports from other owners, I believe this issue may merit further investigation. I respectfully request that the National Highway Traffic Safety Administration (and Ford) review this matter to determine whether a recall or service campaign may be appropriate. Thank you for your time and attention. I appreciate your commitment to safety and customer satisfaction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735344May 3, 2026
STEERING, VEHICLE SPEED CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering While driving yesterday, doing shopping and online order deliveries, the steering wheel started having slight resistance during turns. It became worse shortly after. As I attempted to leave a grocery store, less than 5 minutes away from home, the steering wheel was extremely difficult to turn. I didn't see any leaks under the hood nor on the ground underneath my car. Nor was there any smells nor odors. On 5/1/2026, I did hear a slight noise when I turned the steering wheel to back into the driveway at home. How was your safety or the safety of others put at risk? Steering wheel became difficult to turn right or left. I barely made it home to park it, as the longer I drove to get home, the more difficult it became to make turns. I parked it immediately as I didn't want to make too wide of a turn on a road, risking any accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. I will need the car towed to a local Ford/Lincoln dealership for assessment. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet, in the process of contacting my auto insurance about it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The message on the dashboard was "Service Power Steering" and it appeared on 5/2/2026 for the very first time. Also, the power steering icon showed in a stable amber color. This message did not appear before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728676April 1, 2026
ELECTRICAL SYSTEM, STEERING
Lose the ability to control the steering of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714754February 1, 2026
STEERING
No power steering and Power steering assist failure warning message. Took to dealer, and they said the epas needed to be replaced. Also, that the oem part was no longer available, so they had to use after market part and would not guarantee the labor. 3 months later same problem. There is a recall for 2011-2013 same car with the same problem, but not for 2010. Defective epas system causing the failure. Spoke to Lincoln concierge and Ford concierge and they would not help with a remedy or with dealer support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704251December 10, 2025
STEERING
The contact owns a 2011 Lincoln MKS. The contact stated that while reversing into a parking space, the power steering warning light illuminated. The vehicle was later restarted, and the traction control and power steering warning lights were illuminated. The vehicle then experienced a loss of power steering assist. The vehicle was taken to the dealer, who determined that the steering gear had failed and that the steering rack needed to be replaced; however, the steering rack was no longer manufactured so the vehicle required an aftermarket steering rack. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699874November 17, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
LINCOLN IS CURRENTLY RECALLING 2015 CARS FOR REAR CAMERA FAILURES. MINE FAILED ON [XXX]. I AM [XXX] AND USE THE CAMERA FOR BACKING UP AND PARKING. MY MODEL IS NOT IN THE RECALL. I HAD THE REPAIRS DONE AT THE DEALERSHIP FOR $857.00! ON THE REPAIR ORDER IT STATES; "CUSTOMER STATES THAT REAR CAMERA IS UPSIDE DOWN AND HAS NO COLOR AND SCREEN WILL GO BLACK." THIS IS EXACTLY THE REASON FOR THE RECALL #25V695. I WOULD LIKE TO HAVE MY 2015 MKS INCLUDED IN THE RECALL , AND WOULD LIKE REIMBURSEMENT FOR THE REPAIRS. THANK YOU, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698103November 7, 2025
BACK OVER PREVENTION: WARNINGS
Rear camera backup camera fails to show, says to contact dealership and does not display image although camera is properly intact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696540October 30, 2025
STRUCTURE:BODY, AIR BAGS
Water leaks from the drip rail moldings down into the side airbags which could cause a shortage and unintentional air bag deployment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696542October 30, 2025
ELECTRICAL SYSTEM
Backup camera fails to initialize in reverse causing a safety concern by not knowing what’s behind you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695667October 26, 2025
ELECTRICAL SYSTEM
In early 2024 the parking aids failed. Then the heater air conditioning buttons. Now the voice commands, Navigation and back up camera have failed. No accidents resulted , but this ia a large car and when shifting from reverse to drive screen remains blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694728October 21, 2025
UNKNOWN OR OTHER
Recall Notice: NHTSA 25V270 My Lincoln MKC VIN# [XXX] has a recall 25V270. I also have a 2013 Lincoln MKS Vin # [XXX] with no recall BUT which has the issues with the rear view camera it intermittently displays a blank and image is upside down and some times it will be normal. Should it be considered a recall due to the image may reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. Which is stated on the **** IMPORTANT SAFETY RECALL**** Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690252September 29, 2025
BACK OVER PREVENTION, ENGINE
The contact owns a 2015 Lincoln MKS. The contact stated while driving approximately 40 MPH or faster, the vehicle lost automotive power. During the failure the vehicle was coasted over to the side of the road and turned off for one minute before the vehicle restarted and continued driving. The failure was intermittent but had occurred twice within 10 minutes during the most recent failure. An unidentified warning light was illuminated during the failure. The failure occurred mainly while driving on highways or freeways. The rear-view camera intermittently failed to display an image of the rear of the vehicle. The failure had become more persistent over time. During an oil change, it was discovered that the drive axle from the rear to the front of the vehicle was leaking. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687372September 15, 2025
ENGINE
Water pump failure or malfunctioned causing the engine to over heat and then to engine stall going 75 mph. After having it towed it was determined the water pump was leaking. It put myself and others at risk of an accident. The water pump sits directly in the center of the engine so it can’t be inspected so easily and only option is to just replace. The water pump was confirmed by a licensed Lincoln Certified Dealer and failed at 69,639 miles. Many others have reported having this same issue. There was a warning signal that flashed as the engine reach an overheating temp, but there were none prior the incident .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686930September 12, 2025
BACK OVER PREVENTION
The contact owns a 2014 Lincoln MKS. The contact stated that while in reverse, the rear-view camera failed to display an image as intended on the digital screen. An unknown message was displayed. The local dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686942September 12, 2025
BACK OVER PREVENTION: WARNINGS
Ford has recalled vehicles that have back up camera issues. My back up camera image is upside down. My year was not included in the recall but has the same issue. I feel they should fix it for free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686253September 10, 2025
STEERING, SUSPENSION
I was driving and I hear a beeping sound,and my steering just stopped working and made it difficult to control the vehicle in a curve.. Recall Details: 2011–2013 Power Steering Electric Assist Loss •In June 2015, Ford issued Recall #15S18 (NHTSA Campaign 15V340000) for a range of vehicles—including the 2011 Lincoln MKS—due to a potential intermittent electrical connection in the steering gear. This defect could cause loss of electronic power steering assist, increasing steering effort and potential crash risk , I never received notification of this potential risk and it was lucky that my grandchildren was not in the car because I usually pick them up from school about the time this occurred. Just want to know what action can I take and how can you assist me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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