Lincoln MKS Complaints

374 consumer complaints on file.

#11607291August 8, 2024
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle lost motive power. The vehicle was restarted and driven without further failure. Additionally, the contact stated that recently after the vehicle was started, the power steering assists failure warning light illuminated. The contact checked the power steering fluid level, and the level was sufficient. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched and discovered NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) and 15V34000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was informed that the repair was not included in the recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,698.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601522July 12, 2024
STEERING
I was driving my 2013 limcoln mks and all of the sudden I could not turn the vehicle left or right. Then I had these 2 warnings: power assist fault and service advancetrac. This is very dangerous. It caused me to run my car into wall in front of me. It could have been a person. I called lincoln and was told there were no active recalls, yet no repairs ever on my steering. SO even though there was a recall for 2011-2013 limcoln mks power steering, it did not include my vin. I guess they just don't want to have to take responsibility. It boggles my mind how they can include or not include certain vins because my vehicle had the same thing happen as the recall for same year make and model, yet not my vin and it is allowed. Then when I get on the nhtsa website and see all of these same complaints, that it is perfectly ok because why? What is it, a sneaky way to continue with population control because covid didn't quite kill enough people for the government to reach their potential? This is ludicrous. It is ridiculous. It is unsafe. It is horrific that vehicles like mine are even allowed to drive on the road, with such a high risk on the road....seriously, why is my vin not included and what is the criteria when there is a recall for certain year make and model, why aren't every vehicle matching that year make and model included. To exclude them would mean that it had to be thoroughly investigated and investigating that thoroughly would mean to discover that indeed that vehicle should also be included. Maybe this recall is only for the elite and not for the meek. All created equal....not even close.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11597579June 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle turned off while driving. Luckily, I was driving in a parking lot when it happened, therefore, I was not at a high volume of speed. The issue has been confirmed by a dealer. No inspection by manufacturer or others has been conducted. No warning lamps or other messages were noted prior to failure. Issues have been ongoing for about 2 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597582June 28, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle's AC continuously goes from coldest temperature to high heat on its own and cannot be turned off. You can hit the Max AC button and numbers will read 60 and work it's way up to "HIGH" heat within just a few seconds. This happens at any given moment and will not stop until it wants to. Cruise control turns off while driving and collision warning sensor comes on. Once this happens, you cannot set cruise control anymore. This too is something that works and malfunctions on its own. When driving, I have experienced the loud collision warning sound and flashing red light on dash, causing me to panic while driving. Problem has not been confirmed by a dealer or service center, nor has it been inspected by manufacturer. Warning lamps and flashing red dash lights and alarms sound. This issue has been ongoing since May 2023. All issues described take place every single day that I drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597274June 27, 2024
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel failed to turn to the right or the left. The vehicle was driven to the residence. The contact's brother checked the power steering fluid level; however, the fluid level was sufficient. The contact researched and discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed that the repair would not be covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592482June 4, 2024
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The power steering assist warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with the power steering gear being inoperable. The vehicle was not repaired. The contact stated the vehicle was taken to an independent mechanic and was informed about NHTSA Campaign Number: 15V340000 (Steering). The contact was relating failure to that recall. The manufacturer was made aware of the failure and confirmed the vehicle was not included in any recalls. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585547April 26, 2024
STEERING
My power steering doesn't work at all it was sometimes not working and I shut it off and then turned it back on and then it worked for a few weeks and now it's completely gone and I can't steer the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584452April 22, 2024
STEERING, SERVICE BRAKES, UNKNOWN OR OTHER
the steering system locks up and loses power assist,and the brakes and traction control sys also malfunction, and several failure lights all come on ,as I was making a left turn in front of a police car the steering locked up and I almost hit the police car,the vehicle isn't driveable,the policeman advised me not to drive the car,he verified the steering didn't work,when the problem occurs the steering gets extremely hard and at the same time lights and bells start ringing in the car and it's very scary because between the steering and brakes not working the bells and lights are very distracting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583727April 18, 2024
STEERING
Steering wheel became hard to turn suddenly, i then searched online saw the recall from ford that was reported years ago in 2016 and when i called the dealer to fixed he told me the recall is expired and they cannot service my car under the recall. Dealer suggested i should pay out of pocket. i just feel like it so unfair and such a safety hazard i didn't know anything of the recall when i bought the car in 2021 and because it's just happening now in 2024 the dealer won't cover the recall because the recall expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582038April 9, 2024
STEERING
Steering gear for power assistance failed while driving and the steering gear had to be replaced. Car became very difficult to steer. Luckily was not driving at speed and it happened in a parking lot. I live in a mountainous area with lots of curves. Could have easily resulted in an accident. Was able to drive back home slowly as it happened while in my sub-division. Had to have car towed to the nearest dealer for repairs as it was unsafe to drive at speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573415February 22, 2024
STEERING
In 2015 a recall was done to repair the power steering failure issue. In October of 2021, while driving the vehicle down the highway, the power steering went out making the vehicle almost impossible to steer. Had the vehicle towed to the dealership where they verified the issue and pulled code U3000 for steering gear failure. With 68827 miles, I was charged for the entire repair with not one mention about the extension to the power steering recall. The parts and labor that were charged were those mentioned in the recall. Fast forward to November 2022, had the vehicle towed to the same dealership for the same issue. Lights on the dash were present, and concern verified that the power steering was completely inoperative. No communication with the unit told me that the power steering control needed to be replaced. Again there was no mention or advocating involving the power steering recall that involved this exact issue. This time was told that they installed a part that was used in the previous repair so again I had to pay the entire cost. Currently, there are no issues with the vehicle but I have been looking to sell it because I have not driven it much due to the cost of these repairs. It was during my research to sell that I came across all the recall information on my vehicle and do not understand why all of these costs were not covered and why the dealership did nothing to advocate for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571167February 10, 2024
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Woke up to leave house and steering wheel was very stiff and hard to control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567154January 23, 2024
LATCHES/LOCKS/LINKAGES, STRUCTURE
The contact owns a 2011 Lincoln MKS. The contact stated that while attempting to secure items into the trunk of the vehicle, the rear trunk door suddenly came down and struck the contact on the head. During the incident, the contact sustained a head contusion which did not require medical treatment. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The VIN was not available. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11563746January 5, 2024
STEERING
ELECTRIC POWER STEERING FAILED WHILE DRIVING. Had a difficult time pulling vehicle over after failure. Notice I missed recall by 90 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559129December 8, 2023
STEERING
Steering system made a whining, humming noise while driving, and steering control was not completely possible as the vehicle wandered both left and right. Subsequent investigation by dealer showed the steering rack was compromised, and replacement effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556262November 21, 2023
STEERING
The contact owns a 2011 Lincoln MKS. The contact stated while her daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. The contact's daughter was able to pull to the shoulder of the roadway, and after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power steering control module and gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556063November 20, 2023
ENGINE, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Lincoln MKS. The contact stated that while at a stop light, the vehicle stalled upon acceleration. There were no warning lights illuminated. After exiting the vehicle, the doors began to lock and unlock. The vehicle was towed to an independent mechanic, who stated the failure was due to the fuel pump. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552929October 31, 2023
STEERING
Was driving my 2011 Lincoln MKS (build date 06/07/2010) when the steering froze up and then a message appeared in the center stack indicating a possible steering gear failure. Luckily, I was able to get home and pull it on my driveway with great difficulty. Recall 15S18 starts with build dates of 09/2010. This recall should be extended. Repair quote: $1900 part 6.2 hours labor + Alignment ($120) from Local Ford dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549383October 11, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
There have been 2 separate incidents involving a front collision at high speeds. Both times, the air bags did not deploy as they should have. The 2nd incident was today. The car is now totaled. The impact Both times should have deployed the air bags. My son was injured today due to this. A truck ran a stop sign and we hit him. None of the bags deployed. Speed was 45 mph. The whole front of the car and hood are completely crushed. There were no alarms during or before impact. This is the 2nd wreck.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11545444September 19, 2023
STEERING
The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the Electronic Power Steering Assist warning light illuminated, and the steering wheel was stiff with very limited maneuverability. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 188,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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