Lincoln MKS Complaints

374 consumer complaints on file.

#10334966June 7, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT THERE WERE CONSTANT ISSUES WITH THE BRAKES. THE REAR BRAKES WERE GRINDING AND WERE REPAIRED AT THE LOCAL DEALERSHIP. HOWEVER, THE FRONT BRAKES MADE A LOT OF NOISE AND SEEMED AS IF THERE WAS NO BRAKE PAD. THE DEALER STATED THAT THERE WAS A RELATED TECHNICAL SERVICE BULLETIN FOR THE FRONT BRAKES AND REPLACED THEM; HOWEVER, THE FAILURE CONTINUED. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS APPROXIMATELY 11,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332074May 24, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
LINCOLN 2009/2010 THROTTLES DOWN WHEN A/C ENGAGES. AFTER 1 YEAR OF REPLACEMENT OF PARTS. INCLUDING A/C COMPRESSOR. MASS AIR FLOW SENSOR. THROTTLE SYSTEM. CAR REPLACED 1&1/2 LATER WITH 2010. AT FIRST USE OF A/C 2010 CAR THROTTLED DOWN CAUSING IT TO JERK..REPORTED TO SERVICE MANAGER WHO STATED WITHOUT INSPECTION IT WAS A CHARACTERISTIC OF THE CAR. I REQUESTED A FIELD ENGINEER TO INSPECT. CAR INSPECTED AND 2010 MKS DID THROTTLE DOWN 50-70 RPM . THE CAR THROTTLES DOWN GOING DOWN THE ROAD. ENGINEER STATED HE WOULD REPLACE MASS AIR FLOW SENSOR AT 1ST SERVICE OF CAR ON5/28/10. WHEN I CALLED TO SCHEDULE SERVICE ,SERVICE MANAGER STATED HE RECEIVED REPORT AND MATTER CLOSED IT WAS A CHARACTER OF THE CAR. THERE IS AN ELECTRONIC PROBLEM THAT CAUSES THE MKS TO THROTTLE DOWN WHEN DRIVING DOWN THE ROAD. THAT IS A POSSIBLE SAFETY CONCERN FOR ANYONE. NOTE THIS PROBLEM IS NOT AS BAD AS THE 2009 I HAD AS IT SHOOK EVEN AT IDLE. I BELIEVE FORD/LINCOLN MKS HAS AN ELECTRONIC MANUFACTURES DEFECT. SOMEONE NEEDS TO HAVE FORD CORRECT THIS PROBLEM AND HAVE THEM ACKNOWLEDGE THE PROBLEM. IF THE ELECTRONIC PROBLEM CONTINUES AS WITH THE PREVIOUS MKS THE PROBLEM INCREASES SUGGESTING COMPUTER DEGRADATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331586May 21, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND APPLYING THE BRAKES, THERE WAS AN UNUSUAL NOISE THAT INTERMITTENTLY APPEARED. HE CONTACTED THE DEALER WHO ADVISED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS AND THE BRAKE MOTOR WAS REPLACED. THE FAILURE RECURRED. THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328617May 3, 2010
VEHICLE SPEED CONTROL
I WAS DRIVING 62 MPH IN CRUISE AND DECIDED I WANTED TO GO 70 MPH. I THEN PROCEEDED TO HOLD DOWN THE "SET +" BUTTON UNTIL MY SPEED REACHED 70 AT WHICH POINT I RELEASED THE BUTTON. TO MY SURPRISE THE VEHICLE ACCELERATED TO 95 MPH AND HELD THAT SPEED. I THEN SLOWED THE CAR WITH MY BRAKES TO 65 AND AGAIN HELD THE "SET+" BUTTON UNTIL I REACHED 70MPH. THIS TIME THE VEHICLE ACCELERATED TO 80MPH AND HELD THIS SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323835April 5, 2010
SEATS:MID/REAR ASSEMBLY
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 40 MPH, HE ATTEMPTED TO CHANGE LANES AND NOTICED THAT THE REAR HEAD RESTRAINT WAS BLOCKING HIS LINE OF VISION. THE HEAD RESTRAINT CAUSED A BLIND SPOT ON BOTH SIDES OF THE REAR WINDOWS. THE DEALER WAS NOTIFIED AND THEY ADVISED REMOVING THE HEAD RESTRAINTS OR ADJUSTING THEM IN A LOWER POSITION. THE MANUFACTURER ADVISED HAVING THE DEALER OFFER THEIR ASSISTANCE. THE CONTACT STATED THAT NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN ABLE TO ASSIST HIM. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323216March 31, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH, APPROACHING A STOP SIGN. WHEN THE BRAKE PEDAL WAS APPLIED A THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN RESURFACED THE BRAKE PADS; HOWEVER, THE FAILURE CONTINUED AFTER THE SERVICE REPAIR. THE FAILURE MILEAGE WAS 2,432. THE CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322294March 26, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT WAS DRIVING AT APPROXIMATELY 5 MPH WHEN HE NOTICED THAT THE BRAKES WERE MAKING A LOUD GRINGING NOISE. THE CONTACT TOOK THE VEHICLE TO THE AUTHORIZED DEALERSHIP FOR REPAIR SIX TIMES BUT THE DEALER COULD NOT FIND THE CAUSE FOR THE FAILURE. BOTH THE BRAKE SHOES AND ROTORS HAD BEEN REPLACED BUT THE REPAIRS DID NOT REMEDY THE PROBLEM. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE AND INSTRUCTED TO CALL NHTSA. THE PROBLEM HAD NOT BEEN CORRECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CURRENT MILEAGE WAS 8,859.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319229March 12, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING THE VEHICLE AT SPEEDS OF AT LEAST 20 MPH, THE VEHICLE WOULD EXHIBIT A DRAGGING SENSATION. THE VEHICLE THEN ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED INSTALLING AN EVENT DATA RECORDER (OR BLACK BOX) IN THE VEHICLE TO RECORD ANY FURTHER FAILURES. THE CONTACT STATED SHE FELT HER SAFETY WAS AT RISK WHILE OCCUPYING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 9,701. UPDATED 05/26/10 *BF THE CONSUMER STATED WHEN ATTEMPTING TO MERGE INTO TRAFFIC, THE BRAKES LOCKED UP AND THE VEHICLE CAME TO A COMPLETE STOP. UPDATED 05/28/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307166February 7, 2010
TRACTION CONTROL SYSTEM
I OWN A 2009 LINCOLN MKS AND I AM HAVING A PROBLEM WITH THE BRAKES. PROBLEM 1 IS WHEN THE VEHICLE COMES TO A STOP, THERE IS A LOUD GRINDING NOISE. I'VE RETURNED THE VEHICLE TO THE DEALER MANY TIMES BUT THEY ARE UNABLE TO FIX IT. THEY DO SOME TYPE OF REPAIR BUT TO NO AVAIL. THEY KEEP SAYING FORD IS AWARE OF THE SITUATION AND IS WORKING ON A SOLUTION. PROBLEM 2 WHICH IS MUCH MORE SERIOUS. THE ANTII-LOCK BRAKE LIGHT KEEPS GOING ON FOR NO REASON AND THE DEALER IS NOT ABLE TO DETERMINE WHAT THE PROBLEM IS. THE LAST TIME IT HAPPENED, THE BRAKES ACTUALLY LOCKED UP WHEN MAKING A RIGHT TURN. I HAD TO SHUT THE CAR OFF RIGHT IN THE MIDDLE OF THE INTERSECTION UNTIL THE SYSTEM RESET. IT WAS DANGEROUS. WHEN I REPORTED IT TO THE DEALER, AGAIN THEY SAID IT THE CAR DID NOT REPORT A FAULT IN THE SYTEM AND THERE WAS NOTHING THAT CAN BE DONE. UNTIL THE PROBLEM HAPPENS TO A TECH THEY CLAIM THEY CANNOT FIX IT. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306484February 5, 2010
EQUIPMENT, SERVICE BRAKES, HYDRAULIC
BRAKE PADS--I TOOK THE LINCOLN MKS 2009 TO THE DEALER COMPLAINING ABOUT THE NOISE OF THE BRAKES (6) TIMES. ON THE 5TH VISIT THEY REPLACED THE BRAKE PADS-- AS I WAS DRIVING THE BRAKES CONTINUED TO MAKE NOISE THEN THE BRAKES LOCKED UP ON ME FOR A SHORT PERIOD OF TIME- I RETURNED TO A DEALER ABOUT THIS AND WAS TOLD THE PADS THEY PUT ON DID NOT CORRECT THE PROBLEM AND THEY HAD TO ORDER DIFFERENT PADS AND SOME OTHER PARTS TO FIX THE PROBLEM-- IT WOULD TAKE ABOUT 2 WKS. TO GET THE PARTS IN. I TURNED THE CAR IN AND PURCHASED A 2010. I WAS TOLD I NEEDED TO FILE UNDER THE LEMON LAW TO TRY AND GET ANY COMPENSATION. I DID NOT TRUST THAT CAR AND IT WAS VERY UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300267January 19, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES AND SUPPORT BRACKETS ARE DEFECTIVE ON THE 2009 LINCOLN MKS...I HAVE HAD THE BRAKE PADS REPLACED TWICE IN THE LAST EIGHT MONTHS AND NOW THEY TELL ME THEY NEED TO INSTALL SPECIAL BRACKETS RELATING TO THE BRAKES. I HAD A SERIOUS PROBLEM TRYING TO STOP MY VEHICLE LATE LAST YEAR IN 2009 AND REPORTED TO THE DEALERSHIP. THEY COULD FIND NOTHING WRONG BUT DID CHANGE MY BRAKE PADS SHORTLY THEREAFTER FOR THE SECOND TIME...NOW THEY ARE TELLING ME THAT THEY ARE TRYING TO EXPEDITE THE PARTS FROM THE FACTORY WITHIN THE NEXT TWO WEEKS...I THINK THIS SHOULD BE A MAJOR RECALL AND ALL PERSONS DRIVING 2009 MKS VEHICLES SHOULD BE ALERTED TO THE DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297109December 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. AFTER HE PICKED UP HIS VEHICLE FROM THE DEALER, HE SMELLED ENGINE OIL BURNING. HE WAS TOLD THAT BECAUSE IT WAS A NEW VEHICLE, IT WAS NORMAL. HE CONTINUED TO SMELL THE ODOR, AND THEN NOTICED LEAKAGE ON HIS GARAGE FLOOR. HE LOOKED UNDER THE VEHICLE AND SAW THAT THERE WAS A FLUID LEAKING ONTO THE EXHAUST PIPE AND SMOKING. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP AND WAS TOLD THAT THE DEALER DID NOT SEE ANYTHING WRONG. HE NOTICED THE ISSUE AGAIN AND TOOK THE VEHICLE BACK TO THE DEALERSHIP WHERE IT WAS CONFIRMED THAT THE TRANSMISSION FLUID WAS DRIPPING ONTO THE EXHAUST MANIFOLD. AT THE SAME TIME, THE REAR DOORS WOULD NOT OPEN WITH THE REMOTE OR THE BUTTON; IT WOULD RE-LOCK BEFORE SOMEONE COULD OPEN IT. THE TECHNICIAN TOLD HIM THAT THERE WAS A SERVICE BULLETIN FOR THE ISSUE AND THAT THEY WOULD TAKE CARE OF IT. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 4,200. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255571January 19, 2009
SEATS, VISIBILITY, VEHICLE SPEED CONTROL, STEERING
NEW AUTO DELIVERED 8/11/08 HAS SPENT 21 DAYS IN DEALERS REPAIR SHOP TO DATE. DEFECTS THAT BECAME KNOW ARE STUCK ACCELERATOR PEDAL (FORD & DEALER CLAIM "IT NEVER HAPPENED") DELUXE AUDIO SYSTEM THAT WORKED SOME OF THE TIME (DEALER REPLACED) CRACKED STEERING COLUMN ( DEALER REPAIRED) NOT KNOWING WHAT WILL HAPPEN NEXT, REQUESTED THAT FORD TAKE BACK THE CAR, WHICH COMPANY REFUSED. CAR HAS DESIGN DEFECTS WHICH AFFECT THE SAFETY OF THE DRIVER & PASSENGERS. FRONT HEADRESTS AND MIDDLE WINDOW PILLARS MAKE SIDE VISIBILITY DIFFICULT. THE DAYTIME GLARE FROM THE INFORMATION WINDOW ON THE DASH MAKES IT IMPOSSIBLE TO READ WHICH CAN BE DANGEROUS IN A WARNING SYSTEM FAILURE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254315January 8, 2009
EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT DISCOVERED THAT ALL OF THE WINDOWS WERE DOWN WHEN THE VEHICLE WAS NOT IN OPERATION. THE DEALER SUGGESTED THAT THE KEY FOB MUST HAVE BEEN TOUCHED AND CAUSED THE WINDOWS TO GO DOWN. SHE WAS UNABLE TO ROLL THE WINDOWS BACK UP UNTIL THE VEHICLE WARMED UP. THE DEALER STATED THAT THE GLOBAL OPENING SYSTEM NEEDED TO BE DISARMED IN ORDER TO REMEDY THE FAILURE. THEY FURTHER STATED THAT IN ORDER TO PINPOINT THE FAILURE EXACTLY, THE KEYLESS ENTRY GLOBAL SYSTEM NEEDED TO BE RE-ARMED. HER CONCERN WAS THE SENSITIVITY OF THE VEHICLE FOB OPENING. NO REPAIRS HAVE BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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