Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10136144September 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY
NORMAL DRIVING RESULTS IN A CHANGE IN THE SHIFTING ACTION OF THE AUTOMATIC ELECTRONIC TRANSMISSION. IF THE VEHICLE IS WARM THE ELECTRONIC BUZZ LENGTHENS AND PREVENTS THE SHIFTING FROM ONE GEAR POSITION TO THE NEXT. THE TRANSMISSION RUMBLES AND SKIPS BEFORE CHANGING TO THE NEXT GEAR FOR A SECOND OR MORE. THE GEARS CLEARLY ARE NOT ENGAGING IN A TIMELY MANNER AND PREVENTS READY MOVEMENT AFTER SHIFTING TO A NEW GEAR POSITION. AFTER LONG DRIVES THIS IS NOTICEABLE DURING NORMAL UNHURRIED PARKING MANEUVERS. THIS ACTION WAS INITIALLY OBSERVED AT ABOUT 384 MILES ON ODOMETER AND BROUGHT TO THE ATTENTION OF THE DEALER. THE SECOND PROBLEMS HAS OCCURRED ON 5 OR MORE OCCASIONS WHERE THE IDLE SPEED DOES NOT GO TO NORMAL AFTER REMOVING PRESSURE FROM THE ACCELERATOR. WAS FIRST NOTICED ON HILLS IN CITY OF SAN FRANCISCO AND HAS BEEN NOTICED IN TRAFFIC ON SEVERAL OTHER OCCASIONS. THE ENGINE NOISE IS QUITE AUDIBLE WHEN THIS OCCURS AND IDLES ABOVE 1000 AND CARRIES VEHICLE AT 10 PLUS MPH ON FLAT SURFACES. THE VEHICLE ALSO SURGES AFTER SHORT DRIVES AND IS NOTICEABLE IN PARKING LOTS OR GARAGE PARKING. THERE HAVE BEEN THREE "DANGEROUS" INSTANCES WHILE IN TRAFFIC. THIS WILL OCCUR IN BOTH REVERSE AND FORWARD DRIVES. THE DRIVE TRAIN ALSO HAS A LOUD RESONATING SOUND WHICH SOUNDS AS THOUGH THE ROTATING IS NOT UNIFORM AT LOW SPEEDS. THE DEALER SAYS THIS IS A NORMAL SOUND. ALL OF THESE CONCERNS WERE OBSERVED AFTER ABOUT 300 MILES AND BROUGHT TO THE ATTENTION OF THE DEALER. THE DEALER DOES NOT ACKNOWLEDGE HEARING THE GEAR SOUNDS, SAID THE IDLE WOULD ADJUST AFTER 3600 MILES AND HAS NOT ADDRESSED THE SURGING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135260September 3, 2005
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2003 JEEP WRANGLER WITH 48,000 MILES. I AM EXPERIENCING INTERMITTENT STICKING OF THE SHIFTING LEVER WHEN ENTERING 3RD FROM 2ND GEAR. AT OTHER TIMES THERE IS NO PROBLEM SHIFTING. I HAD IT IN TO THE DEALER THIS WEEK. WE CHANGE THE OIL. THE PROBLEM IS NOT A BAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135068September 1, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS:FRONT, SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, POWER TRAIN
I BELIEVE THE JEEP WRANGLER BUILT BY DAIMLER CHRYSLER HAS SAFETY DEFECTS THAT CONSTITUTE A SERIES OF SAFETY HAZARDS. 1. AUTOMATIC TRANSMISSION SHIFTS AND ENGINE RPM ACCELERATING ON BREAKING. ON SEVERAL OCCASIONS MY JEEP ENGINE RPMS RACED AND THE VEHICLE LEAPED FORWARD WHILE BREAKING AND COMING TO A STOP. SINCE THE PROBLEM DOES NOT HAPPEN WITH REGULARITY THE DEALERSHIPS CAN FIND NOTHING WRONG. 2. FRONT SEAT BELTS. THE FRONT SEAT BELTS DO NOT RETRACT SMOOTHLY, QUICKLY AND WITHOUT GETTING CAUGHT IN THE DOOR LOCKING MECHANISM. 3. FULL SIZE DOORS. THEY DO NOT CLOSE AND SECURE FULLY AS THE DOOR IS AJAR UNTIL YOU RE-CLOSE THE DOOR WITH FORCE. 4. BREAK NOISE. I GET A CONSISTENT CLACK NOISE WHEN APPLYING THE BREAKS. I HAVE HAD THE DEALERSHIP WORK ON THIS PROBLEM ON FIVE OCCASIONS TO INCLUDE A COMPLETE BREAK SERVICE. THE PROBLEM IS STILL THERE. 4. BUILD QUALITY. SINCE I BOUGHT THE WRANGLER I HAVE HAD THE RADIATOR REPLACED (IT LEAKED), ALL THE SPARK PLUGS REPLACED (ROUGH IDLE), INSIDE RIGHT DOOR HANDLE ASSIST AND SNAP ON FRONT FLOOR MAT REPLACED, THE COMPUTER REPROGRAMMED (THEY SAID THE FACTORY DID NOT DO IT RIGHT), FUEL PUMP REPLACED (GAS LEAK), SEALS AROUND GAS TANK AND GAS CAP (VAPOR LEAK), AND THE REAR SEALS (WHICH WERE NOT COVERED UNDER MY CHRYSLER EXTENDED WARRANTY). 5. CHRYSLER EXTENDED WARRANTY. NEITHER THE DEALERSHIP NOR CHRYSLER WANTED TO ADDRESS THE BREAK PROBLEM WITHOUT ME PAYING FOR A BREAK SERVICE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10133825August 22, 2005
SEAT BELTS
THE SEATBELTS IN MY CAR DO NOT FASTEN PROPERLY. THERE IS A GAP, NEXT TO THE CLIP, THAT IT GETS STUCK IN DUE TO ITS BAD DESIGN. FOR FEAR OF FAILURE, IN THE EVENT OF AN ACCIDENT, I AM REPLACING ALL OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133215August 17, 2005
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
DT: CONTACT STATED THE HOOD LATCH WAS MADE FROM RUBBER, AND WHEN A STRONG WIND HIT THE HOOD, IT BLEW THE HOOD OPEN AND CAUSED THE RUBBER TO BREAK THAT KEPT THE HOOD LATCHED. THE VEHICLE HAS NOT BEEN INSPECTED OR REPAIRED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132736August 13, 2005
SEAT BELTS:FRONT
DRIVERS SEAT BELT BUTTON BROKE CAN NO LONGER BUCKLE DRIVERS SEAT BELT, THIS IS VERY SERIOUS AND IS THE LAW TO WEAR THEM, NEED ALL SEAT BELTS REPLACE IN 92 JEEP WRANGLERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132464August 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DT: WHILE DRIVING AT VARIOUS SPEEDS AND ROAD CONDITIONS THE FRONT BRAKES LOCKED. WHEN THE BRAKES LOCK THE WHEELS SKIDDED EITHER TO THE RIGHT OR LEFT, BUT MORE OFTEN TO THE RIGHT. HAD BEEN TO THE DEALER NUMEROUS TIMES. NO REPAIRS WERE DONE BECAUSE DEALER DETERMINED NOTHING WAS WRONG. CALLED CHRYSLER, AND TRIED TO SPEAK TO AN ENGINEER AND THEY DID NOT WISH TO TALK TO CONSUMER. VEHICLE WAS INVOLVED IN SEVERAL CRASHES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10132095August 9, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: 1991 JEEP WRANGLER. THE CONSUMER STATED THAT GAS POURED OUT OF THE PLASTIC TANK. IT CRACKED ON THE RIGHT LOWER CORNER. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP. THE CONSUMER DID REPAIRS BY HIMSELF HIMSELF. BUT WHEN HE PUT MORE GAS IN THE VEHICLE IT BEGAN TO LEAK AGAIN. THE MANUFACTURER HAS NOT BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131819August 6, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
WHILE TEST DRIVING, AIR CONDITIONER DID NOT WORK, I WAS ASSURED THAT IT WOULD BE FIXED BY TIME OF PICK UP (JULY 11). THE AIR WORKED WHEN I PICKED UP THE VEHICLE, HOWEVER, THE CHECK ENGINE LIGHT WAS ON. AIR CONDITIONING GAVE OUT 2 WEEKS LATER, TOOK IN FOR REPAIR AND THEY SAID THE HOSE WAS CRACKED. WHEN I PICKED IT UP AFTER THE AIR CONDITIONER REPAIRS, I DIDN'T EVEN LEAVE THE PARKING LOT AND THE CHECK ENGINE LIGHT WENT ON AGAIN. I HAVE OWNED THE CAR FOR 28 DAYS AND IT HAS BEEN IN THE SHOP FOR 10 DAYS. DEALER DOES NOT WANT TO MAKE RESTITUTION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131677August 5, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: ON THE HEADLIGHT PLUG A GREASE WAS USED AND IT DISSOLVED THE INSULATION AROUND THE WIRING AT THE PLUG ,AND BLEW THE FUSE. THIS WAS ON BOTH HEADLIGHTS. DEALER HAD NOT BEEN CONTACTED YET. MANUFACTURER SAID THERE WERE NO RECALLS OR TSBS ON THIS, AND CALLER FILED A COMPLAINT WITH THEM, FILE #13888043.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131704August 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP WRANGLER SPORT. PURCHASED 4/17/2005. AUTOMATIC TRANSMISSION IS SHIFTING FROM 4RD TO 3RD AND FROM 2ND TO 1ST WITHOUT CONTROL, WHILE DRIVING, THEN REMAINS IN 1ST GEAR AND NO LONGER SHIFTS. 5 DAYS IN SHOP AND NOTHING WAS FOUND. 3200 MILES ON VEHICLE. DANGER OF POSIBLE LOSS OF VEHICLE CONTROL IS IMMINENT WHEN SHIFTING GEARS WITHOUT CONTROL. PROBABLE CAUSE OF MAJOR ACCIDENT. THIS PROBLEM HAS OCCURRED TWO TIMES.. GOING BACK TO SHOP. NO DTC CODE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10131622August 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I TOOK MY JEEP TO CHUCK NASH JEEP BECAUSE OF A POPPING SOUND. THEY SAID THE EXHAUST MAINFOLD WAS CRACKED, AND TOLD ME IT WOULD BE $750.00 TO REPLACE, I REFUSED THE REPAIR, THEY CHARGED ME $75.00 FOR THE EVALUATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131459August 3, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I AM IN THE PROCESS OF REPLACING THE EXHAUST MANIFOLD ON MY 1997 JEEP WRANGLER FOR THE SECOND TIME. THE FIRST ONE FAILED AT APPROX 55K MILES (OUT OF WARRANTY) AND CHRYSLER JEEP CUSTOMER SERVICE DENIED EXISTENCE OF A PROBLEM WITH THE EXHAUST SYSTEM, IN SPITE OF NUMEROUS REPORTS OF MANIFOLD FAILURE ON MANY INTERNET AUTOMOTIVE SITES. THE REPLACEMENT PART WAS SUPPOSEDLY REDESIGNED TO PREVENT RECURRENCE OF THE PROBLEM, BUT IT HAS NOW FAILED (MILEAGE IS NOW 110K, SO THESE ARE 55K PARTS!) AND MUST ALSO BE REPLACED. THE MECHANIC STATED THAT THE REPLACEMENT PARTS JUST CRACK IN A "NEW SPOT". CHRYSLER JEEP HAS BEEN TOTALLY UNRESPONSIVE TO WHAT IS OBVIOUSLY AN ENGINEERING FLAW IN THEIR PRODUCT, AND STICKING THEIR CUSTOMERS WITH THE BILL AND ANY RESULTING SAFETY ISSUES! NOT A GREAT WAY TO BUILD YOUR CUSTOMER BASE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132370August 2, 2005
AIR BAGS
CONSUMER EXPERIENCING PROBLEMS WITH THE CLOCKSPRING IN HIS 2000 JEEP WRANGLER SPORT.*MR THE CONSUMER STATED THE HORN DOES NOT WORK AND THE AIR BAG LIGHT IS ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129859July 24, 2005
EQUIPMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, INTERIOR LIGHTING, STRUCTURE:BODY:ROOF AND PILLARS
SAME ELECTRICAL CUT OFF PROBLEMS. CONSTANT BURNING WIRE SMELL. DEFROST KNOBS, AND HIGH MED LOW KNOB STAYS ON LOW OR HIGH, OR NOTHING. KNOBS AND MOTORS HAVE BEEN REPLACED 1 TIME. DIFFERENT DEALERS IN CHICAGOLAND AND CENTRAL IL SAY THERE IS NOTHING WRONG NOR ANY RECALLS THAT HAVE TO DO WITH THIS. TIRED OF SPENDING MONEY. TOP OF VEHICLE IS VERY WORN, SEAMS ARE BUSTING OUT AND TOP IS BECOMING UNSAFE. DRIVERSIDE WINDOW ZIPPED FELL OFF. JEEP IS GARAGED DAILY AND TAKEN CARE OF BUT IS FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130246July 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 JEEP WRANGLER'S FRONT BRAKE ROTORS WARPED.*MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128284July 11, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, TIRES
VEHICLE HAS PROBLEMS WITH DRIVABILITY AND SAFETY ISSUES WITH ITS SUSPENSION ALONG WITH GOODYEAR TIRES BEING OUT OF ROUND AND/OR MANUFACTURED WITH INTERNALS NOT CORRECTLY MOLDED IN TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127639July 6, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE TRYING TO USE THE AC ON MY 2004 JEEP WRANGLER , IT WAS OVERHEATING. I TOOK TO A DEALERSHIP SERVICE DEPT.THEY SAID IT WAS THE CLUTCH FAN.REPLACED UNDER WARRANTY AND TOLD ME IT WORKED FINE AFTER BEING TEST DRIVEN AND VERIFIED. I DROVE THE NEXT DAY,COULD NOT USE THE AIR BECAUSE AS SOON AS THE MOTOR WARMED UP IT OVERHEATED TO 260. I SHUT IT DOWN AND HAD IT TOWED BACK TO SAME DEALERSHIP(3RD TIME). TOLD THEM TO CHECK THERMOSTAT WATERPUMP ETCC.. EXPLAINED THAT I CAN'T EVEN DRIVE IT NOW FOR OVERHEATING. THREE AND HALF HOURS LATER THEY SAID IT IS A RADIATOR RESTRICTION AND I AM 32 ND ON A LIST BECAUSE APPARENTLY THERE HAS BEEN QUITE A PROBLEM WITH THE RADIATOR ON THE JEEP WRANGLER BUT NO RECALLS. THEY ALSO SAY THEY DON'T KNOW IF IT IS COVERED UNDER WARRANTY. I HAVE HAD IT LESS THAN A YEAR AND ONLY HAS 24000 MILES ON IT. THE WARRANTY IS 3/YR/36000 I BELIEVE. AM CHECKING ON HTIS. HAS ANYONE ELSE REPORTED THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127565July 5, 2005
ENGINE AND ENGINE COOLING
NEVER RECEIVED A RECALL NOTICE FROM THE MANUFACTURER RE: OIL PUMP FAILURES, BUT A RECALL EXISTED ON THIS VEHICLE. NOTICE WAS APARENTLY SENT IN MARCH 2005 TO OWNERS, BUT NOTHING WAS EVER RECEIVED. RECALL WAS PERFORMED AFTER I LEARNED ABOUT IT FROM A THIRD PARTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127341July 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE: 2003 JEEP WRANGLER SPORT SINCE PURCHASING THE VEHICLE IN 2003, I HAVE HAD PROBLEMS WITH THE TRANSMISSION. AUTOMATIC TRANSMISSION SHIFTING FROM 2ND TO 3RD, SOMETIMES HIGHER WOULD CAUSE VEHICLE TO WIND UP AND THEN HARSHLY SHIFT INTO GEAR. OTHER TIMES, THE TRANSMISSION WOULD NOT ENGAGE AT ALL. HAVE TAKEN VEHICLE TO DEALERSHIP SEVERAL TIMES FOR REPAIR (UNDER WARRANTY), THREE TIMES THEY COULDN'T FIND THE PROBLEM IN THE COMPUTER. THEY REPLACED CONVERTER MOST RECENTLY. TODAY, WAS DRIVING IN VEHICLE AND SUDDENLY TRANSMISSION PROBLEM REAPPEARED 1000 TIMES WORSE - WOULDN'T ACCELERATE BEYOND 30 MPH, THEN NO HIGHER THAN 20 MPH, AND THEN 10 MPH UNTIL IT WOULDN'T ENGAGE AT ALL. WAS STRANDED APPROXIMATELY 40 MILES FROM HOME. HAD VEHICLE TOWED TO DEALERSHIP AND AM WAITING FOR THEM TO LOOK AT AFTER LONG HOLIDAY WEEKEND. I AM REQUESTING THEY GIVE ME A REPLACEMENT VEHICLE AS I BELIEVE THIS HAS BEEN A PROBLEM SINCE ITS PURCHASE AND THEY HAVEN'T BEEN DOING THEIR DUE DILIGENCE IN RESOLVING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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