Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10142473November 11, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
LOW SPEED REAR RIGHT IMPACT TO VEHICLE CAUSED IT TO FALL ON ITS SIDE AND IMMEDIATELY BURST INTO FLAMES RENDERING TOTAL DESTRUCTION. ANOTHER OWNER'S AUTO WAS 'T BONED' AND IT ALSO BURST INTO FLAMES. *NM ..UPDATED 08-09-12 *BF UPDATED 08/09/2012 *JS
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10141831November 5, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2003 JEEP WRANGLER RUBICON PROTECTIVE SHIELD FOR TRANSFER CASE ALLOWS DRY WEEDS TO ACCUMULATE BETWEEN SHIELD AND FRONT DRIVESHAFT, CAUSING FRICTION FIRES TO OCCUR AT HIGHWAY SPEEDS WITH OUT ANY WARNING, RESULTING IN WIRING HARNESS DAMAGE, BRAKE LINE FAILURE AND GAS LINE EXPOSURE TO OPEN FLAME. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10141503November 2, 2005
SEAT BELTS
ALL FOUR SEAT BELT RELEASE MECHANISMS GET STUCK. I HAVE HAD TO ASSIST PASSENGERS WITH RELEASING THE SEAT BELT AFTER THEY ATTEMPTED IT THEMSELVES. TO RELEASE THE BELTS, THERE MUST BE SUFFICIENT SLACK IN THE BELT TO ALLOW AN ANGLE BETWEEN THE TONGUE AND RECEPTACLE OPPOSITE THE ANGLE NATURALLY ACHIEVED WHEN IN USE. THIS PROBLEM WAS VERY NOTICEABLE BUT NOT AS BAD WHEN THE VEHICLE WAS NEW. NO ONE HAS BEEN INJURED IN MY VEHICLE, BUT WHEN PASSENGERS NEED ASSISTANCE REMOVING A SAFETY BELT, THAT IS A POTENTIAL SAFETY ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141229October 30, 2005
SUSPENSION
AT 3611 MILES,I TOOK MY 05 UNLIMITED WRANGLER BACK TO THE DEALER. I COMPLAINED ABOUT EXTREME BUMPINESS AND PARTIAL CONTROL LOSS WHEN GOING OVER BUMPS AND RAILROAD TRACKS. ALSO THE REAR GLASS RATTLES, AND THE WIPER GETS STUCK IN BETWEEN THE TIRE RACK. THE DEALER SAID THAT HANDLING WAS NORMAL CHARACTERISTIC FOR THE VEHICLE. THEY REPLACED TIRE MOUNT BRACKET AND ADJUSTED REAR GLASS. SO FAR I HAVE TAKEN THIS VEHICLE TO 2 DIFFERENT JEEP DEALERSHIPS 5 TIMES, FOR THE SAME PROBLEMS AND IT HAS NOT BEEN RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140424October 21, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE IS A 2004 JEEP WRANGLER 4X4 PURCHASED 12/04. DEBRIS ACCUMULATED UNDER THE SKID PLATE, APPARENTLY IGNITED BY EXHAUST SYSTEM. I SMELLED AND SAW SMOKE AND HAD A FIRE EXTINGUISHER WHICH I USED TO PUT OUT THE FIRE. ENGINE WIRING HARNESS DAMAGED BY THE FIRE, REPAIRS ABOUT $2,000. SKID PLATE DESIGN ALLOWS DEBRIS TO COME IN FRONT OF SKID PLATE BUT NOT BE BLOWN OUT THE BACK OR BOTTOM. I BOUGHT THE JEEP IN PART FOR ITS OFFROAD CAPABILITIES, BUT AM AFRAID TO USE IT NOW. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140127October 18, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE MAIN ISSUE OF CONCERN IS WHAT I DESCRIBE AS SURGING, WHAT I MEAN IS THE VEHICLE WANTS TO GO WITHOUT ANY INPUT FROM THE DRIVER. WHAT I HAVE DETERMINED IS THAT THE VEHICLE HAS A FLUCTUATING IDLE RPM AS OPPOSED TO A STEADY IDLE RPM AND WHEN THE IDLE RPM DROPS BELOW AN ACCEPTABLE LEVEL THE COMPUTER SENDS A SIGNAL TO KICK THE THROTTLE AND THE VEHICLE THEN SURGES. I HAVE REPORTED THIS PROBLEM TO MY DEALER AND THEY RESPONDED BY SAYING THEY COULDN'T VERIFY THE CONCERN. A CO-WORKER RECENTLY PURCHASED THE SAME VEHICLE TYPE, ENGINE TRANSMISSION AND SO ON AND HAS REPORTED THE SAME ISSUE TO HER DEALER AND WAS ALSO TOLD THAT THE CONCERN WAS NOT VERIFIABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113637October 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING AT 60 MPH DRIVER FELT THE ENGINE RUNNING REAL ROUGH AND MAKING NOISE. DRIVER PULLED OVER, AND NOTICED THAT THE FUEL PUMP NEEDED TO BE REPLACED. VEHICLE WAS TOWED TO DEALER FOR REPAIRS.*AK THE FUEL PUMP HAD ONLY BEEN ON THE VEHICLE FOR 3 WEEK WHEN IT FAILED. THE CONSUMER BELIEVES NAPA IS MANUFACTURING FAULTY FUEL PUMPS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139539October 13, 2005
VEHICLE SPEED CONTROL
YESTERDAY I WAS SITTING AT A STOP SIGN WITH MY FOOT RESTING ON THE BRAKE. I WAS NOT PRESSING THE PEDAL ACTIVELY, BUT THE BRAKES WERE APPLIED. THE JEEP SURGED FORWARD. MY FOOT WAS NO WHERE NEAR THE GAS PEDAL, YET THE JEEP REVVED AND MOVED ABOUT A FOOT. I PRESSED HARD ON THE BRAKE AND IT STOPPED, BUT TOOK A SECOND TO REV BACK DOWN. THE ENGINE WAS COLD AS IT HAD NOT BEEN STARTED IN 4 DAYS AND I WAS ONLY ABOUT 1 MINUTE INTO THE DRIVE. HAS ANYONE HAD THIS HAPPEN? ANYONE KNOW THE CAUSE? THE JEEP IS A 2005 RUBICON, AUTOMATIC. THIS HAS NOW HAPPENED 3 TIMES. TWICE WHILE THE ENGINE WAS COLD, ONCE WHILE WARM AFTER AN HOUR LONG DRIVE. EACH TIME IT OCCURRED WHILE THE RPM LOAD WAS VERY LOW. TWICE AT A STOP SIGN, ONCE WHILE PULLING INTO MY DRIVEWAY. I POSTED ON A RUBICON MESSAGE BOARD TO SEE IF ANYONE HAD SEEN THIS AND HERE ARE SOME OF THE RESPONSES: "WHEN I PULL INTO MY DRIVE, WHICH HAS A SLIGHT INCLINE AND DEEP AZ RAIN GUTTERS, IF I SLOW ENOUGH TO AVOID SLAMMING THE BUMP STOPS I DON'T HAVE ENOUGH MOMENTUM TO MAKE IT ALL THE WAY UP. ON THE OCCASIONS THAT I TRY TO IDLE UP I HAVE GOTTEN THE SURGE WHICH LAUNCHES ME INTO THE GARAGE THE FIRST TIME I WAS STOPPED BY MY WORK BENCH SAYING HELLO TO MY BRUSH GUARD" "YES, THIS HAS HAPPENED TO ME A FEW TIMES. I HAVE AN 05 RUBICON WITH AN AUTOMATIC TRANSMISSION...." "I'VE BEEN WONDERING ABOUT THAT. MY '05 AUTO DOES THE SAME THING, REAR ENDED A CAR THE FIRST TIME IT DID IT...." "MINE WILL DO THAT SOMETIMES GOING UP MY DRIVEWAY INTO THE GARAGE. I HAVE TO TAKE IT SLOW TO GET IT LINED UP PERFECTLY AND THAT IS WHEN IT HAPPENS..." "MINE DID THIS A FEW TIMES A WEEK AFTER I BOUGHT IT. HAD IT TO THE DEALER TWICE, THEY FOUND NO ISSUES...." AND A LINK TO THE POST: HTTP://WWW.RUBICONOWNERSFORUM.COM/PHPBB2/VIEWTOPIC.PHP?P=238239#238239
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139348October 11, 2005
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
NO EVENT TOOK PLACE THAT I AM AWARE OF. I WAS NOTIFIED IN THE MIDDLE OF SEPTEMBER 2005 DURING ROUTINE MAINTENANCE THAT THE VEHICLES STEERING GEAR BOX WAS LEAKING WHICH REQUIRES REPLACEMENT IN ADDITION TO THE STEERING SHAFT ASSEMBLY. A SCHEDULING DATE FOR REPAIR IS ON OCTOBER 20, 2005 WITH A SUBSTANTIAL COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139126October 9, 2005
POWER TRAIN:MANUAL TRANSMISSION
SIX SPEED MANUAL TRANSMISSION GRINDS GOING INTO REVERSE/ POPS OUT OF REVERSE. DEALERSHIP PROVIDED TECHNICAL BULLETIN STATING THIS CONDITION WILL LEAD TO AN EVENTUAL LOSS OF FORWARD DRIVE GEARS IF NOT CORRECTED. HOWEVER, PROBLEM WAS UNABLE TO BE DUPLICATED ON SEVERAL OCCASIONS AND SUBSEQUENTLY WAS NOT REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138549October 4, 2005
AIR BAGS
DT: THE AIRBAG LIGHT ILLUMINATED, AND THE CONSUMER ASSUMED THAT THE AIRBAG WAS NOT WORKING. THE CONSUMER FOUND RECALL INFORMATION PERTAINING TO A SIMILAR ISSUE INVOLVING THE AIRBAG; NHTSA RECALL 98V046000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. THE VEHICLE HAS NOT BEEN TO A DEALER FOR REPAIRS. NO CORRECTIONS HAVE BEEN MADE. THE CONSUMER TALKED WITH A DEALER WHO SAID HE WOULD NEED THE CLOCKSPRING REPLACED, BUT NO REPAIRS AT THIS TIME. THERE WERE NO PREVIOUS PROBLEMS OR INCIDENTS. *SC . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138158September 29, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED CAR SHUT DOWN AT SLOW SPEEDS. HE OWNS A 2004 JEEP WRANGLER UNLIMITED. HAS BEEN HAVING THIS PROBLEM SINCE 3-05. THERE WERE 4,000 MILES ON THE CAR WHEN IT FIRST SHUT DOWN. THE CAR DID NOT MAKE ANY NOISE BEFORE THIS HAPPENED. NO LIGHTS CAME ON. THE DEALERSHIP COULD DUPLICATE THE PROBLEM. THE DEALERSHIP HAS TALKED TO THE MANUFACTURER. THE DEALERSHIP PUT A BRAND NEW COMPUTER AND A NEW THROTTLE BODY, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138178September 29, 2005
VEHICLE SPEED CONTROL
DT: THE CONSUMER OWNS A 2004 JEEP WRANGLER X. THE SAFETY DEFECT WAS WITH THE STICK SHIFT AND WHEN IDLING THROUGH TOWN IN SECOND OR THIRD GEAR THE ENGINE SPEED WOULD DROPS. THE CONSUMER DID NOT FLOOR THE VEHICLE BACK TO IDLE SPEED. THE VEHICLE WAS TAKEN TO DEALER, AND THE DEALER REPLACED THE THROTTLE POSITION SENSOR. THE CONSUMER HAD TAKEN THE VEHICLE BACK TO THE DEALER FOR A SECOND TIME AND THE DEALER TOLD HIM TO DRIVE IT FAST AND MAYBE IT WILL FIX ITSELF. ALSO THE CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD TO FILE A SAFETY COMPLAINT WITH NHTSA. *AK (12/05/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138074September 28, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ODI 10137688 FOLLOW UP KUDOS TO JEEP FOR STANDING BY THEIR PRODUCT, THEY ARE CURRENTLY REPLACING THE ENTIRE EXHAUST SYSTEM AND I AM HOPEFUL THIS REMEDIES THE OVERWHELMING EXHAUST SMELL COMING INTO THE PASSENGER COMPARTMENT. HOPE THE PAINT ISSUE GOES AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137675September 26, 2005
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, VISIBILITY:WINDSHIELD WIPER/WASHER
BUTANE EXHAUST SMELL OVERCOMES DRIVER/PASSENGERS MALFUNCTIONING REAR WIPER PAINT FAILING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137688September 26, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOUGHT NEW 2005 JEEP WRANGLER X 8/3/05 TOOK ON TRIP AND SOON WAS OVERWHELMED WITH BUTANE/EXHAUST SMELL IF WINDOWS OR VENT WAS OPEN; EVENTUALLY CAME LEAKING THROUGH AC. SMELL BAD ENOUGH TO MAKE YOU NAUSEOUS WHICH EVENTUALLY BECAME NUMB NOSE/LIPS AND BURNING EYES FOR TWO HOURS AFTER DRIVING. TOOK TO DEALERSHIP AND WAS FLUFFED, I.E., COULD HAVE BEEN A PLASTIC BAG, ONLY SMELL WAS NEW CAR SMELL, ETC., THEY EVEN CLAIMED TO HAVE DRIVEN IT WITH WINDOWS DOWN. THIS WAS IMPOSSIBLE SO I SENT MY HUSBAND THERE AND SERVICE MANAGER EXPERIENCED THE BURNING EYES AND NAUSEA DURING RIDE. CALLED JEEP AND WAS TOLD THEY COULDN'T DISCUSS ANY SYSTEMIC PROBLEMS, REFERRED ME TO DEALERS. 2ND FIX ATTEMPT 9/15/05 @1344 MILES RESULTED IN "NO FAULT CODES IN SYSTEM, PERFORMED FUEL SYSTEM MONITOR TEST READING NOT IN SPECS, EXCESSIVE FUEL THROUGH SYSTEM." CHANGED SOFTWARE, WROTE "ROAD TESTED VEHICLE, HAS SLIGHT RESIDUE ODOR. CAT CONVERTER BAFFLES HAVE SOME INTERIOR FUEL COATING THAT WILL NEED TO BE BURNED OFF. WILL TAKE ABOUT 500 MILES OF DRIVING TO BURN ALL COATING FROM INSIDE OF EXHAUST SYSTEM." I WAS TOLD TO DRIVE IT "50 MILES". THEY ALSO HAD TO REPAINT THE SPIDERWEB /DEFECT PAINT TO THE TUNE OF $454. BACK IN 9/22/05 @ 1508 MILES AS PAINT WAS DETERIORATING ALL OVER. SENT FOR FULL REPAINT QUOTE ($3353- HAVE TO WAIT FOR JEEP ZONE MGR OK) MPG HAS DECLINED FROM 19 TO 17 AFTER 2ND SERVICE VISIT. TODAY 9/26/05, THE 3RD TRIP IN ON SMELL AFTER AGREEING TO TRY A SHORT TRIP. SAME RESULT/SYMPTOMS; I NEVER WILL GET THE HARD TOP OFF. TOLD SERVICE DO NOT RETURN IT UNTIL THE CATALYTIC CONVERTER, SEALS, EXHAUST, WHATEVER, NO LONGER SMELLS. NOW THE REAR WINDSHIELD WIPER STICKS IN THE SPARE TIRE/WAS INOPERABLE, APPARENTLY MANUFACTURER PUT ON THE WRONG BLADE VIA SERVICE. ALSO WAS TOLD THAT I WAS THE ONLY WRANGLER X WITH THE EXHAUST/BUTANE SMELL PROBLEM BUT SEE ANOTHER AS EARLY AS 3/10/05. I DON'T KNOW WHAT EXCUSE I'LL HEAR ON THIS THE 3RD ATTEMPT, BUT WONDER IF SMELL IS CARBON MONOXIDE RELATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136837September 17, 2005
STEERING
VEHICLE WILL ENTER INTO A VIOLENT WOBBLE AND SHAKE WHEN HITTING A BUMP AT HIGHWAY SPEED. VIOLENT SHAKING DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 15 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136722September 16, 2005
AIR BAGS, STEERING:COLUMN
1. I WAS MAKING A SHARP TURN WHEN THE STEERING WHEEL BECAME STUCK, THEN WITH A LITTLE FORCE APPLIED THERE WAS A SNAP AND THE CLOCK SPRING BROKE. THIS RESULTED IN THE HORN, CRUISE CONTROL, AND AIR BAG CEASING TO WORK. 3. I HAVE THIS SCHEDULED TO BE FIXED BY THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136199September 12, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
GAS PEDAL AND BRAKE PEDAL TO CLOSE TO ONE ANOTHER. WHILE DRIVING MY VEHICLE THIS WEEKEND. MY SHOE GOT STUCK BETWEEN THE GAS AND BRAKE PEDAL, CAUSING THE VEHICLE TO ACCELERATE. I LOST CONTROL OF THE VEHICLE, WAS UNABLE TO STOP AND HIT ANOTHER PARKED VEHICLE CAUSING OVER $3600 IN REPAIRS TO THE PARKED CAR, THE ESTIMATED DAMAGE TO MY CAR IS THE SAME. HAVE THERE BEEN PREVIOUS SAFETY ISSUES?*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136229September 12, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
I WAS INVOLVED IN AN ACCIDENT ON 9/11/05. I STEPPED ON THE BRAKE IN A HARD MANOR, BUT SINCE THE BRAKE IS VERY CLOSE TO THE GAS PEDAL, MY FOOT WAS HALF ON THE GAS AND HALF ON THE BRAKE. THE JEEP TOOK OFF AS I APPLIED MORE PRESSURE. I COULD NOT CONTROL THE JEEP, I SLAMMED INTO A WOOD FENCE, THEN INTO A PARKED CAR. CAUSING MAJOR DAMAGE. THIS IS VERY POOR DESIGN BY CHRYSLER AND DANGEROUS, LUCKILY NO ONE WAS HURT. CHECK THE DISTANCE BETWEEN THE GAS AND BRAKE PEDAL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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