Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10127296July 1, 2005
POWER TRAIN:CLUTCH ASSEMBLY
DT: CONSUMER STATED THE CLUTCH MASTER CYLINDER FAILED ON A 2003 JEEP WRANGLER. THIS OCCURRED ON JUNE 23, 2005. CONSUMER HAD NO PROBLEMS PRIOR TO THIS FAILURE. THE CLUTCH ACTIVATION ROD PULLED AWAY FROM THE MASTER CYLINDER, CAUSING THE FAILURE. CONSUMER TOOK THE JEEP TO THE DEALERSHIP. THE JEEP HAD 37,000 MILES ON IT, AND THE DEALERSHIP DID NOTHING ABOUT IT BECAUSE IT WAS NOT UNDER WARRANTY. CONSUMER TRIED TO TELL THE DEALERSHIP THAT THIS WAS A SAFETY ISSUE, BUT THE DEALERSHIP INSISTED IT WAS NOT COVERED UNDER WARRANTY. CONSUMER HAD TO ORDER THE MASTER CLUTCH AND THE SLAVE CYLINDER TO REPLACE IT HIMSELF. THE CLUTCH FAILED WHILE THE CONSUMER WAS DRIVING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126307June 23, 2005
STEERING
AFTER HITTING A BUMP, (POT HOLE, DIP, ETC) WITH THE LEFT FRONT WHEEL THE VEHICLE BEGINS TO SHAKE VIOLENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126261June 22, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:HORN
DT: YESTERDAY THE AIR BAG LIGHT CAME ON I AND THE HORN STOPPED WORKING. I WAS NOT UNDER RECALL, DEALER GOING TO CHARGE CONSUMER FOR REPAIRS. LAST WEEK THE SAME THING HAPPENED WITH DODGE CARAVAN. THEY WERE BOTH CHRYSLER PRODUCTS ,AND THE DODGE HAD A RECALL. HOWEVER THE JEEP DID NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125738June 19, 2005
AIR BAGS:FRONTAL, EQUIPMENT
ON 12 MARCH 2005, MY WIFE WAS HIT HEAD-ON WHILE SITTING IN A TURN LANE IN HER 2000 JEEP WRANGLER SAHARA EDITION. THE AIR BAGS DID NOT DEPLOY, CONSEQUENTLY, MY WIFE WENT THROUGH THE DRIVER DOOR WINDOW, SUFFERING SEVERE CUTS AND BRUISES, A BROKEN NECK, FOUR BROKEN RIBS AND A COLLASPED LEFT LUNG. SINCE THEN I HAVE BEEN IN CONTACT WITH DAIMLER-CHRYSLER BUT CANNOT GET THEM TO COMMIT TO ANY WRONG, ALTHOUGH THEY KEEP TELLING ME THEY HAVE THEIR INSPECTORS LOOKING AT IT.INITIALLY, I SENT THEM PHOTOS OF THE VEHICLE AND LAST WEEK THOSE THEY SENT ME WERE IDENTICAL AS THOSE I SENT THEM WHICH ALL SHOW THE IMPACT, YET, THEY HAVE NOT TOLD ME WHAT CAUSED THE AIR BAGS NOT TO DEPLOY. ALL THOSE INJURIES SUFFERED WERE A DIRECT RESULT OF NON-DEPLOYMENT OF THE AIR BAGS. THE OTHER CARS AIR BAGS DID DEPLOY AND HE SUFFERED NO INJURIES WHATSOEVER. I ASK OF YOU TO PLEASE GIVE ME SOME INFORMATION AS A RESULT OF THIS ACCIDENT. CERTAINLY, DAIMLER-CHRYSLER SHOULD COOPERATE BUT SEEM NOT TO WANT TO BECAUSE OF THE COST OF MY WIFE'S HOSPITALIZATION AND BEING AIR-LIFTED TO THE VANDERBILT TRAUMA CENTER. THANK YOU FOR ANYTHING YOU CAN PROVIDE ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10124838June 9, 2005
SEAT BELTS:FRONT:ANCHORAGE
DT: CONTACT STATES THE DRIVER SIDE SEAT BELT WORKS PART OF THE TIME, OTHER TIMES IT WON?T PULLED OUT FAR ENOUGH TO LATCH. THE SERVICE DEALER STATED THE ENTIRE UNIT OF THE SEAT BELT NEEDED TO BE REPLACED. *AK SEAT BELT WILL NOT RETRACT, VEHICLE HAS BEEN TAKEN TO SEVERAL DIFFERENT SHOPS TO BE FIXED AND FOUND OUT THAT SEAT BELTS HAD BEEN REDISGNED BUT NOT RECALLED.CONSUMER BELIEVES THAT SINCE THERE WAS A REDESIGN IN THE SEAT BELTS THEN IT MUST HAVE BEEN A SAFETY PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122238May 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: NO REAR BRAKES AND THE FRONT BRAKES LOCKED UP. THE TROUBLE TAKES PLACE MOSTLY WHEN IT SNOWS OR WHEN IT IS SLIPPERY. THE BACK BRAKES HAVE NEVER WORKED. DEALER CHANGED EVERYTHING IN THE BRAKE SYSTEM, EXCEPT THE MASTER CYLINDER. INSPECTOR FROM JEEP CAME ,. AND WORKED ON IT. THEN, THEY SAID THE NATURE OF THE BEAST WAS NOT TO HAVE ANY REAR BRAKES. PARTS THAT WERE CHANGED INCLUDED THREE SETS OF BRAKE SHOES/TWO REAR BRAKE DRUMS/TWO SETS OF REAR WHEEL CYLINDERS, PROPORTIONAL VALVE/ABS COMPUTER FOR BRAKE SYSTEM, AND TWO BRAKE LINES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121965May 23, 2005
STEERING:COLUMN
STEERING COLUMN MOVES SIDE TO SIDE AND AFTER REPEATED MOVEMENT THE TILT STEERING LEVER LOOSENS UP AND THE STEERING COLUMN MOVES UP AND DOWN. THE DEALER HAS MADE REPEATED ATTEMPTS TO REPAIR THE COLUMN BUT DENIES THAT THERE IS A DEFECT. I FIRST NOTICED THE PROBLEM IN JUNE OF 2003 WHEN THE TILT STEERING BECMAE LOOSE GOING AROUND A CORNER. I RECOVERED THE VEHICLE AND DID NOT HAVE AN ACCIDENT BUT WAS CLOSE. WHEN I EXAMINED THE PROBLEM I NOTICED THE STEERING COLUMN MOVES SIDE TO SIDE APPROXIMATELY 1/4". OTHER VEHICLES THAT I HAVE EXAMINED DO NOT HAVE THIS MUCH FREE PLAY. THE DEALERS HAS ATTEMPTED REPAIR ON THIS FOUR TIMES BUT THE ORIGINAL STEERING COLUMN IS STILL IN THE VEHICLE. I AM NOT CURRENTLY DRIVING THE VEHICLE AS IT DOES NOT MEET MAINE STATE INSPECTION STANDARDS AND THE VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115170May 23, 2005
ELECTRICAL SYSTEM
WHILE DRIVING IN COLD WEATHER AT LOW SPEEDS THE VEHICLE SHUT OFF. *AK VEHICLE EXPERIENCED HARD START UP ( NO RESPONSE IN GAUGES BUT STARTER TURNS OVER WITH NO CRANKING). EVENTUALLY THE VEHICLE WOULD START BUT WOULD CUT OFF 2-4 TIMES WHILE DRIVING AT VARYING SPEEDS. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121377May 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP WRANGLER PURCHASED 4/13. ON 4/12 TRANSMISSION LIGHT CAME ON IN TRAFFIC, VEHICLE LURCHED FORWARD AND WOULD NO LONGER SHIFT GEAR (AUTOMATIC TRANSMISSION) IN SHOP FOR PAST 8 DAYS. DEALER STATES POSSIBLE BAD SEALS. LESS THAN 600 MILES ON VEHICLE. ALSO VEHICLE SOLD WITHOUT RECALL WORK BEING COMPLETED ON VEHICLE, VEHICLE IS NOW PENDING RECALL WORK ON CAMSHAFT AND OIL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121287May 18, 2005
UNKNOWN OR OTHER
TIRE INFLATION SPECIFICATION LABEL SHOWS INCORRECT TIRE PRESSURE FOR 30 INCH WHEEL GROUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120700May 11, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DT: WAS DRIVING EASTBOUND, A TRACTOR TRAILER WAS WESTBOUND, THE TURBULENCE BEHIND TRACTOR TRAILER CAUSED THE EXTERNAL HOOD LATCHES TO FAIL. THE SAFETY HOOK IN THE CENTER OF THE HOOD ALSO FAILED TO KEEP THE HOOD DOWN. THE HOOD FLEW UP STRIKING WINDSHIELD AND FOLDED OVER SHATTERING WINDSHIELD. LOST VISIBILITY HOWEVER MAINTAINED CONTROL OF VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120194May 8, 2005
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:AXLE ASSEMBLY, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, STRUCTURE:FRAME AND MEMBERS
I DRIVING MY JEEP AND WAS HIT ON THE DRIVERS SIDE BY A MERCEDES THAT WAS MOVING 35MPH. I WATCH THE WHOLE SCENE COMING THROUGH MY FRONT SOFT TOP GLASS WINDOW. MY FACE HIT THE SOFT TOP WINDOW AND BROKE MY NOSE PRETTY BAD ACCORDING TO DR. CHARLES SHAFFER (MY SURGIEON). BY THE WAY THE SOFT TOP AND UPPER DOOR HALFS WERE THE FACTORY EQUIPPED "WILLY'S EDITION" MODEL SPECIFIC WHICH ARE SUPPLIED TO DAILMER CHRYSLER BY HERTZ. BLOOD WAS EVERYWHERE AND TOOK 3 HOURS TO COMPLETELY STOP THE BLEEDING. I WAS WEARING MY SEAT BELT BY THE WAY. I HAD TO HAVE SURGERY TO MY NOSE AND SEVERAL FOLLOW UP SESSIONS. I FEEL VERY LUCKY THAT IT WAS A MERCEDES THAT HIT ME BECAUSE THEY ARE ABLE TO CRUSH VERY WELL. HIS VEHICLE WAS TOTALED AND HAD NECK PAIN AND I DROVE HOME WITH A BROKE NOSE, BENT REAR AXLE SHAFT (BEND WAS OUTSIDE OF THE AXLE BEARING, WHICH MAKES ONE OF MY REAR BRAKES USELESS), DAMAGED FACTORY ROCKER PANEL (WILLY'S EDITION MODEL SPECIFIC), DAMAGED BODY, REAR FENDER FLARE, I ALSO HAD TO STRAIGHTEN AND REWELD THE BODY MOUNT THAT TORE OFF THE FRAME( THERE ARE 3 BODY MOUNTING POINTS THAT ARE CLEARLY VISIBLE BETWEEN THE 2 DRIVERS SIDE WHEELS, THE MOUNT CLOSEST TO THE REAR TIRE WAS TORN OFF THE FRAME) PLEASE CONTACT ME IF YOU WOULD LIKE TO ASK ME MORE QUESTIONS AT (704) 506-4592.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10119878May 4, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELARATOR PEDAL FELT NOTCHY AND STUCK DOWN UPON DELIVERY. SERVICE DEPARTMENT SAID IT WAS A NORMAL CHARACTERISTIC OF THIS VEHICLE TYPE. HOWEVER, UPON INSPECTION CONSUMER FOUND THAT THE VEHICLE'S CARPET WAS PROTRUDING, OBSTRUCTING THE PEDAL. CARPET NEEDED TO BE SECURED IN ORDER TO PREVENT FURTHER OBSTRUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118513April 26, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
NOTICED CAR WAS PULLING TO ONE SIDE. THEN, I CALLED DEALER TO REPORT IT. THEY LOOKED AT CAR AND FOUND NOTHING TODAY, I WAS PUTTING A TOW HOOK ON THE REAR END AND NOTICED THAT BRAKE FLUID WAS LEAKING , NOT REALLY BAD BUT NOTICEABLE TO ANYONE WITH EYES THAT CAN SEE A FEW INCHES IN FRONT OF FACE. DRIVER'S SIDE REAR DRUM WAS LEAKING SIZE OF DOLLAR BILL UP TO DOLLAR SIZE ACROSS GIVE OR TAKE A HALF OF ONE TO FILL IN GAPS. 2. CAR PULLED TO ONE SIDE HARD WHEN BRAKING 3. WAS PUT ON WAITING LIST TO RESOLVE ISSUE ONLY CAR FOR ME MY WIFE HAS A PT BUT SHE USES IT FOR WORK WHEN I NEED A CAR SO THEY REALLY DON'T CARE MUCH ABOUT IT WHICH MIGHT FAIL SOON TOO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118979April 20, 2005
STRUCTURE:BODY:ROOF AND PILLARS
WHILE DRIVING AT APPROXIMATELY 70 MPH THE CLOTH TOP CAME OFF THE VEHICLE. OWNER HAD TO HOLD IT DOWN WITH HIS HAND. OWNER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS DEFECT DID NOT FALL UNDER THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118188April 20, 2005
STRUCTURE:BODY:ROOF AND PILLARS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS BACKING UP AT NIGHT ON A STEEP CURVED DRIVEWAY. MY FRONT WHEELS WENT OVER THE CURB. WITH THE FRONT WHEELS OVER THE CURB, I ELECTED TO GO FORWARD OVER THE CURVE AND DOWN THE GRADE. THE BODY CLEARED THE CURB, AND I SLOWLY NEGOTIATED GOING FORWARD OVER THE CURB. THE REAR WHEELS CLEARED, AND WHEN THEY DID THE CAR BOUNCED. I HEARD THE REAR BUMPER HIT THE CURB. THE RESULTING BOUNCE CAUSED THE BUMPER TO COME UP AND CRIMP THE CORNER PANELS OF THE BODY, WORSE ON THE LEFT THAN THE RIGHT. THE ACTION ALSO CRACKED THE FIBER GLASS ROOF ON THE RIGHT. NONE OF THE UNDER CAR WAS DAMAGED. THERE WAS NO VISIBLE MARK ON THE TAIL PIPE EITHER. NOTE THAT THIS WAS SIMPLY GOING OVER A CURB IN A VEHICLE LISTED AS TRAIL RATED. THE MECHANIC AT THE BODY SHOP SPECULATES THAT EITHER THE BUSHING CONNECTING THE BUMPER TO THE FRAME IS INADEQUATE OR THE EXTENDED LENGTH OF THE JEEP UNLIMITED MAKES TO TOO FLEXIBLE; IT LACKS A CENTRAL SUPPORT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117859April 12, 2005
POWER TRAIN
PROBLEMS WITH GEARS ON 2002 JEEP WRANGLER.***NO ANSWER REQUIRED***. *MR WHILE DRIVING ON A BEACH WITH THE GEAR IN 4 WHEEL DRIVE HIGH THE VEHICLE SUDDNELY CAME OUT OF GEAR AND THE CONSUMER COULD NOT GET IT BACK INTO GEAR. THE JEEP HAD TO BE TOWED OUT OF THE SAND. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ASSURED THE CONSUMER THAT THE REPAIRS WOULD BE COVERED UNDER THE 3 YEAR-36000 MILE WARRANTY. AFTER THE VEHICLE WAS INSPECTED THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY BECAUSE THEY FELT THE VEHICLE HAD BEEN ABUSED. THE CONSUMER CONTACTED THE MANUFACTURER SEVERAL TIMES BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118939April 12, 2005
PARKING BRAKE:CONVENTIONAL
1994 JEEP WRANGLER HAD FAULTY PARKING BRAKE EQUIPMENT WHICH RESULTED IN THE JEEP ROLLING INTO A WALL AFTER PARKING BRAKE WAS ENGAGED.*MR THE CONSUMER HAD THE ACCIDENT AND PAID FOR THE RECALL REPAIRS PRIOR TO RECEIVING THE RECALL NOTICE AND HE IS NOW REQUESTING REIMBURSEMENT. (RECALL #02V041000)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117698April 11, 2005
FUEL SYSTEM, GASOLINE
CONSUMER COMPLAINED ABOUT GAS FUMES. THESE FUMES APPEARED WHEN EVER THE VEHICLE WAS DRIVEN. REGARDLESS OF DAY/NIGHT OR WHEN PARKED. OWNER TOOK VEHICLE TO THREE DIFFERENT DEALERS, AND HAD THE VEHICLE CHECKED FOR A GAS LEAK. OWNER WAS INFORMED THAT THERE WAS NO VISIBLE SIGNS OF A LEAK OR CRACKS IN THE GAS TANK. HOWEVER, THEY WERE UNABLE TO DETERMINE WHY THE VEHICLE CONTINUED TO SMELL LIKE GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116089March 30, 2005
STEERING
PURCHASED 2005 WRANGLER RUBICON UNLIMITED ON JANUARY 14TH RETURNED VEHICLE TO DEALERSHIP FOR STEERING SHUDDER AND AWFUL FRONT END HANDLING ON JANUARY 17TH AND DEALERSHIP FOUND BAD STEERING STABILIZER FROM THE FACTORY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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