Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11579688March 27, 2024
SUSPENSION, STEERING
Driving on interstate @ 65 mph, in very heavy traffic, experienced death wobble after going over a road seam bump, making it hard to control the vehicle. Slowed down to 50 and it stopped. I was terrified I was going to crash. It happened several more times during the same trip, whenever over 55 mph. Brought to dealer on 11/27/2023. Dealer says Stellantis is aware of the issue -- and has been sued for it in the past -- but it's been 4 months and Stellantis has not yet provided the replacement part. This is a brand new vehicle with about 4,000 miles on it, and the death wobble continues to occur whenever over 55 mph. Infuriating that Stellantis is aware of this issue yet is still installing malfunctioning parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579676March 27, 2024
SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel began shaking violently, making it difficult to steer the vehicle. The vehicle was taken to a dealer where the air was bled from the dampener and the tires were rotated. Additionally, there was a crack in the ball joints, and it was diagnosed that the steering dampener needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579575March 26, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579323March 25, 2024
STEERING, SUSPENSION, WHEELS
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579173March 24, 2024
STEERING
Steering wheel has excessive play while driving, forcing driver to constantly correct when driving down the highway. Jeep will drift out of lane on its own putting all drivers at risk. From time to time the steering gets better for one trip but then back to being sloppy the next drive. One dealership said it needs steering box replaced, the place which I bought it from new, said it is “just a Jeep thing.” Both dealerships said that they checked other steering components: tire pressure, ball joints, etc. No warning lights have come about at any time. There are forums online littered with comments of people with similar issues. No accidents have taken place at this time fortunately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579085March 23, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579018March 23, 2024
POWER TRAIN, ENGINE
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578951March 22, 2024
STEERING
Bought on 3/16 and going home it started wobbling at 60 after hitting a small crack in road. 3/20/24 I was traveling at 70 mph passing a car when I went over cracks on the high way when the death wobble started and would not stop until I was under 50 mph. Appointment with the Jeep Dealer on 3/27/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578833March 22, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact was notified of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and the contact was initially informed that parts were available to service the recall. The contact attempted to schedule an appointment to have the recall serviced, the contact was later informed that the manufacturer had not authorized the release of the parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available until the middle of the year. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578818March 22, 2024
FUEL/PROPULSION SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicle has a recall for the High pressure fuel pump. While driving the engine light and cruise control light will turn automatically and then go away consecutively. Yes, the issue has been confirmed and inspected by the manufacturer and the dealership in which I purchased my vehicle. The vehicle will stall when running or randomly turn off and smell like smoke. I have made 3 appointments in which the dealership will advise me to drop my vehicle off and once I arrive they tell me they do not have the parts. I called the manufacturer and they advised they receive the parts every 7 days. I have contacted the dealership and I will not get a response. I'm scared for my safety and others. The contact stated she would appreciate a response and assistance with a recall for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578674March 21, 2024
UNKNOWN OR OTHER
Took my jeep Wrangler 4xe for the [XXX] recall fix to Cole Chrysler Dodge Jeep dealership in San Luis Obispo California. My vehicle was returned to me in less than 4 hours of drop off with a depleted electric battery. The recall fix was not done correctly per Stellantis instructions. I’ve opened up a formal case with Jeep cares but no contact has been made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578628March 21, 2024
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 70 MPH, the vehicle drove over a bump and experienced a death wobble. The contact then decelerated the vehicle to 45 MPH and was able to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 38,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578581March 20, 2024
SUSPENSION
At speeds between 55-65 MPH, inconsistently the car will shake so violently I have to nearly stop the car to make cease shaking. The vehicle shakes so badly other drivers slow down to avoid being around. It feels as though it’s going to fall apart. I’ve taken the car 4 times now for repair and the dealership has had the car for 32 consecutive days with no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578279March 19, 2024
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578229March 19, 2024
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the entire vehicle began to shake while driving over a bridge. The contact stated that no warning lights were illuminated prior to the failure. The contact stated that the vehicle was taken to the dealer however, the failure could not be duplicated. The failure continued and the vehicle was taken back to the dealer where it was diagnosed with a bent tie rod. The tie rod was replaced; however, the failure persisted. The vehicle was taken back a third time to the dealer and the contact was informed that the steering wheel damper needed to be replaced; however, the part was on backorder. The manufacturer was made aware of the failure, but no case was opened. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578208March 19, 2024
ELECTRICAL SYSTEM
jeep was unable to remedy this issue for 6 months, since November 2023. I called and they gave me the run around. They wanted to charge me fees to rent a car instead of driving mine and I paid $600/month as a premium to have a EV just to have to fill it up with gas because they didn't have any remedy for 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577738March 16, 2024
STEERING
Excessive play in steering due to OE tie rods ends manufactured with excessive play. I have complained on two occasions that the vehicle has excessive bump steer causing it to be difficult to handle at higher speeds on uneven surfaces. At times sharply darting towards oncoming traffic on some two lane roads. My dealer says there is nothing wrong but the service adviser admits there are many complaints of to much play in the steering by owners of this type of vehicle. As a technician myself I believe there is an issue here that is not being addressed. There are aftermarket parts available to fix the problem but there is no OE fix for warranty. That being said there is a problem that the Manufacturer needs to address. My vehicle had 13,000 miles on it and I first complained at 8,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577655March 15, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577430March 14, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577293March 14, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Brand new jeep has been at the dealership for 11weeks to have electrical issues and radio issues fixed. As of today, it still has not been fixed but the dealership wants to release it back to me until a special group of engineers/IT come up with a remedy. The vehicle has never ran properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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