Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11584685April 23, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, VISIBILITY:WINDSHIELD
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584026April 19, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583602April 17, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583548April 17, 2024
SUSPENSION
When I encounter a bump in the road or uneven pavement at highway speeds, the jeep begins to wobble violently (being shook like a bag of popcorn). I have to release the gas and slow down for it to stop. This has happened numerous times over the past 2 years. I didn't report it previously as I thought it was just a jeep thing and poor manufacturing. Now that I have become aware that it is prevalent in the Wrangler for years and most likely a part (suspension damper or bushings) issue, I am reporting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583374April 16, 2024
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60 MPH over a bumpy road surface, the vehicle experienced a death wobble. The contact stated that the front end of the vehicle was wobbling violently from side to side and pulling toward the opposite lane. The contact stated that the failure had been recurring while driving and exceeding 40 MPH on bumpy road surfaces. The vehicle was taken to the dealer, where it was determined that the steering shock absorber system needed to be upgraded to a double steering shock absorber system. The dealer informed the contact that the repair could not be covered under the warranty. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they were waiting for the dealer to submit a claim with the diagnostic report. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583086April 15, 2024
POWER TRAIN
NHTSA Recall # 23V-116 has been active since February 23, 2023 but the status is "Recall Incomplete, remedy not yet available". The recall has been active for almost 14 months with no solution. I do not consider this to be reasonable amount of time for a safety recall to be incomplete with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582689April 12, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582297April 11, 2024
POWER TRAIN
Vehicle often had a burning clutch smell after driving on interstate. This has been ongoing for a couple years now. Jeep has not issued any guidance or fix for this issue. The vehicle is unable to be sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582102April 10, 2024
VEHICLE SPEED CONTROL
The contact owns a 2024 Jeep Wrangler. The contact stated while stopped at a toll booth, the vehicle independently accelerated with the brake pedal depressed. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 317.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581935April 9, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11581892April 9, 2024
POWER TRAIN, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581680April 8, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581620April 7, 2024
ELECTRICAL SYSTEM
Check Engine on. Battery don’t charge. Dealer don’t have diagnostic to the battery problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581176April 4, 2024
ELECTRICAL SYSTEM
My jeep lost power on the freeway while in Hybrid mode. Warning signs turned on for me to park the vehicle but I was on the freeway. The jeep would not switch to gas mode. My safety was at risk as I had to coast my jeep with no power to a safe location to park. I crossed 3 lanes of traffic. The only way to fix the problem is to put my vehicle in park and then turn off my jeep and restart it. The warning light that turned on but I can’t recall which one. It was very fast and scary. I plan to take it to the dealer ship to check for recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581011April 3, 2024
UNKNOWN OR OTHER
The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580554April 1, 2024
UNKNOWN OR OTHER, STEERING, SUSPENSION
Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580148March 29, 2024
STEERING
The contact owns a 2023 Jeep Wrangler. The contact stated while driving 65 MPH, the contact was veering to the right when the steering wheel failed to respond as needed. There were no warning lights illuminated. The contact drove the vehicle to the dealer and the contact was informed that the vehicle needed a stabilizer however, the part was on backorder. The contact also stated that the steering wheel was shaking when the vehicle was first purchased new and that the vehicle was taken to the dealer at least five times prior to the failure. The manufacturer was made aware of the failure and stated that the part would be sent sooner. The approximate failure mileage was 14,217.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580082March 29, 2024
SUSPENSION
Known Jeep “death wobble” Sudden violent shaking after hitting pothole or uneven surfaces
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579935March 28, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler Sport. The contact had experienced the failure causing the transmission to slip while shifting gears. The contact received notification of NHTSA Campaign Number: 23V116000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 22,000. The VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579904March 28, 2024
VEHICLE SPEED CONTROL
The gauge cluster freezes from time to time. And it is scary while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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