Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11619733October 14, 2024
ELECTRICAL SYSTEM
Vehicle was parked inside my garage charging and there was smoke coming out of the back seat where the Hybrid battery is situated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619649October 14, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I would like to express a concern with how Jeep is handing the issue with the hybrid batteries in the Wrangler 4XE. I'm connected with the 4XE across the US and Canada and I am seeing issues with how they are addressing the potential for fires in the batteries. In my case, my Jeep was initially part of the B9A recall but was removed from the list. I was on the 04B recall list and had that update performed. A few months later, my battery triggered the P0BBD code that indicated that I needed a new battery. We have seen this trend in the 4XE community where someone who wasn't on the B9A list ended up having a battery issue. Some of these instances include Jeeps that were on the 04B list but had yet to receive that update because Jeep communicated that it was a "defrost" recall without telling customers that they were receiving the same updates that were included in the B9A. So some people are putting off a very important recall because they believe it is just a defrost recall. After I had my battery replaced, the latest 95B recall was issued. My Jeep is on this recall list even though I just had a new battery installed. It would sure seem like the issue with the separators in the battery would have already been known when my new battery was installed. To me, that is an unsafe mishandling of the situation to put a known faulty battery in during a replacement. I do not feel that Jeep is handing these battery issues well and I believe they need some sort of accountability in place to make sure they are truly resolving the issue and not putting band aids on a major issue. We have tracked some data in the 4XE community and are aware that way more batteries were impacted than Jeep announced would be. As well, many batteries have had to be replaced after the recall. This tell me that either Jeep isn't being very forthcoming with the data or they just don't know the correct method for addressing this matter. We need something done before someone gets hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619625October 14, 2024
FUEL/PROPULSION SYSTEM
Driving in hybrid mode at approximately 50 mph in moderate traffic. experienced sudden loss of power and decelerated immediately to <5 mph nearly resulting in rear end collision from following truck. navigated traffic at <5 mph and pulled into parking lot. Warning lights included -Service charging system -Check Engine -Battery Warning -Plug Status Fault -Torque Limited Warning Shut down vehicle and towed to Suburban Jeep Ann Arbor. This is the fourth occurrance in approximately 4 months/4,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619536October 13, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
UNKNOWN. Jeep’s dashboard and the indicator by shift (Park) illuminates randomly while parked and drains the battery. After the latest event battery voltage tested to 4.4V. Jeep won’t even make a click sound when trying to start. This happened first week of new car delivery and three more times within past eight months. I spoke to the sales agent after first event and he said it will be noted. Second time dealer service replaces both main and auxiliary battery. A month later dealer service just recharged both batteries for the same issue. Now the jeep is having same issue and taken to the dealership for service. Engine light also came on after the latest event. The jeep is still at the service center for last 13 days. They informed me that both batteries are replaced and the error codes for engine light are P1AE2 and P1E75. I’m not aware of any other attempts to find the cause of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619329October 11, 2024
UNKNOWN OR OTHER
I am having an issue with the fire risk in the recall. There is no remedy and therefore I am unable to charge my vehicle or park it under a structure. I have reached out to Jeep in multiple departments and have gotten nowhere. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619314October 11, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619307October 11, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Jeep Wrangler. The contact stated that after reversing out of a parking space and shifting the vehicle into drive, the vehicle suddenly accelerated on its own. As a result, the contact briefly lost control of the vehicle, which then glanced off the rear of another parked vehicle, coming to a complete stop after colliding with a concrete pillar. The contact also stated that while the vehicle was accelerating, he did make attempts to maneuver and slow the vehicle but the steering wheel and brake pedal both failed to respond. Both the driver and passenger side air bags were deployed. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure and/or provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. Both the driver and his passenger were transported to an area hospital following the accident for treatment. The contact was treated for a broken left wrist and bruised ribs while the passenger was treated for 3 broken ribs and shoulder pain. The manufacturer was not notified of the failure. The failure mileage was 1,025.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11619199October 10, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle failed to start on two occasions. The contact stated that the plug in, check engine, and battery warning lights were illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the 12-volt battery needed to be replaced. The 12-volt battery was replaced; however, the contact stated that it was difficult to charge the battery. The contact attempted to recharge the vehicle with other chargers; however, the vehicle failed to recharge. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,487.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619071October 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618850October 9, 2024
SUSPENSION
Jeep Death Wobble. While driving at 65 mph on the freeway, I drove over a small bump in the road. My vehicle started to shake uncontrollably. The shaking would not stop until I slowed down to under 30 MPH. This is very unsafe to do while driving on a busy CA freeway. The first time this shaking happened my vehicle had about 26,000 miles. Within the next 1000 miles of driving, the wobble has happened approximately 10 more times, one of which the vehicle went off the road into a ditch. I contacted Jeep and they said they would not fix the problem because the 3-yr/36,000 mile warranty expired. I asked if they were ok with having unsafe vehicles on the road and they said "yes". The front suspension is the system that failed. My safety was at risk when the vehicle was shaiking and went off the road. The safety of other drivers was at risk when I had to slow down to under 30 MPH to get my vehicle to stop shaking. The vehicle was taken to a Jeep dealership for inspection/repair but they would not diagnose the problem without me pre-paying a $250 fee. The vehicle was taken to an independent service center and the problem was confirmed. The vehicle was not inspected byt he manufacturer, police, or insurance. There were no warning lights or symptoms before this problem first appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618680October 8, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
Beginning September 30th I experienced the Death Wobble while driving on the highway. It cause violent shaking of my vehicle. It stopped when i slowed to about 50 MPH, each subsequent day after that it would start shaking when i reached a speed of over 60 MPH. It is currently with the dealer to be repaired. Issues include: steering shock has air, also there is an updated longer shoulder bolt that holds the dampner that should fix the steering wheel shake. They also discovered the shock absorbers leak shock oil. In addition, I have had to replace the auxiliary battery placed 2x since I have bought and it is already draining to low levels, which will prevent the electronic system to work less than 1 year after replacing the battery last. These all are defects to the design and should be recalled as they are safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618509October 7, 2024
ELECTRICAL SYSTEM
A recall with a vehicle that could start on fire is acceptable to drive, recall 95B-Jeep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618507October 7, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618311October 6, 2024
FUEL/PROPULSION SYSTEM
Will pull out into intersection and jeep wrangler 4xe will loss motive power leaving vehicle incoming traffic. I have been waiting for new battery for two months but the dealer said it was safe to drive. It is a dealership for loss of motive power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618213October 5, 2024
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE
I plugged in my charger to my Jeep 4xe and I heard a sizzling sound from the wall charger unit and outlet. I immediately disconnected the charger and cut the power to the unit from the breaker box. This was installed in 2021 by a professional electrician. I am grateful I was observant because this would have caused a fire. There was evidence of this starting in the outlet box (black residue). This was. a major near miss safety incident. Hired a professional electrician to repair the charger. The wall charging unit is Jeep branded: HCS-40P Hardwired Electric Vehicle Charging Station, Jeep Branded by Clipper Creek Part number: 0922-00-013 Today there is a note on the MOPAR website: No Longer Stellantis LEV Readiness Compliant Curious...should this unit have been recalled?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11618133October 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618099October 4, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Upon purchase of the Jeep, within 8K miles, the fuel pump went out and left me stranded. Now, at 27k miles, the car has been undriveable for 4 months. The engine will not accelerate, causing near collisions on highways. Over 13k in repairs are currently in place and there is still no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618072October 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618044October 4, 2024
UNKNOWN OR OTHER
The dealership states there are NO active recalls on the vehicle. I’ve taken it in multiple times for the same complaints but they always say they “cannot reproduce” the issue and brush me off. This vehicle seems to have something wrong with the transmission and is often jumpy during acceleration and often times struggles with the braking process. It almost seems like it’s getting a burst of acceleration that I have to fight against while braking. It has been quite scary at times. I have stopped charging the vehicle bc the charger gets incredibly hot near the handle, even when I use public chargers. One time the vehicle died while I was driving at approximately 55 miles per hour. The dealership stated it was bc I was “low on gas” and blew it off as user error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618042October 4, 2024
FUEL/PROPULSION SYSTEM
While driving down the highway at speed, vehicle lost power and the a check engine light. I had to immediately exit the highway, shift to park, and shut down the vehicle. Once restarted, vehicle operated normally, but with the check engine light on. Computer scan shows code U0293 "Lost Communication with Power train Control Module".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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