Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11703675December 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact was notified of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. Due to the potential fire risk, the contact called two dealers and inquired if the vehicle could be stored at their locations until parts became available; however, the dealers informed the contact that the parking lots were at full capacity and could not offer any assistance. The contact was scheduled to be out of the country for several weeks and was concerned about parking the vehicle in the garage at the residence due to the fire risk. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703682December 8, 2025
TIRES, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V527000 (Tires), 25V741000 (Electrical System), and 25V766000 (Engine). The local dealer was contacted and confirmed that the three recalls were related to the VIN. The contact was informed that one of the recall repairs could be performed; however, parts for the other two were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the dealer information. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703685December 8, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Jeep Wrangler. The contact stated that while driving on wet roads, the vehicle lost traction, failed to accelerate as intended, and caused the tires to spin before accelerating. While depressing the brake pedal, the wheels locked up, and the vehicle failed to come to a gradual stop. The ABS control module displayed DTC: C2200 (Internal ABS Module Failure). The vehicle was taken to the dealer, who confirmed the fault code. The vehicle was not repaired because the Part Number 68259556AD was on back order. The manufacturer was notified of the failure and informed the contact that the part was still under engineering review, and that a remedy had not yet been found. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703745December 8, 2025
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703854December 8, 2025
SUSPENSION, UNKNOWN OR OTHER, STEERING
Suddenly at 82,000 miles, my 2020 Jeep Wrangler Sport S 4 door began shaking uncontrollably while I was driving. It was a terrifying experience. I took it to the mechanic and he replaced the steering damper. The uncontrollable shaking continued. The mechanic replaced the steering damper again. The shaking continues. I have had a wheel alignment and tires balanced. I am scared to drive the vehicle. I don't know what else to do, except trade it in?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703864December 8, 2025
ELECTRICAL SYSTEM, ENGINE
First recall back in October the car would shut off while driving at any speed and the wheel would stop working. Now a new recalll the car would catch on fire parked / or driven because if the battery. I don’t wanna drive it I want a refund
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703808December 8, 2025
POWER TRAIN
The referenced vehicle "jerks/jolts" while driving. It was doing this when test driven on 7/31/25 and I was told by the salesman that this was normal even though he did not ask any questions about the jerking. On 8/1/25 I picked the vehicle up (leased). Because it had a cracked windshield, I again asked about the jerking and if it had any issues at all, and, again, I was told it was fine and nothing was wrong with it. The Jeep dealer serviced the vehicle x5 between 8/5-9/26/25 and was last in their service department from 9/3-9/26/25. The engine light has never been on and during the different service visits, an alignment was done, the valve cover gasket, oxygen sensor and valve body were replaced. No car accidents have occurred, however, because the "jerking/jolting" continued after the valve body was replaced, a lemon law case was requested and has been accepted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703788December 8, 2025
ELECTRICAL SYSTEM
The Jeep has been to the dealer at least 5 times for issues with the hybrid system. Problems include low battery life, vehicle going into "limp mode" on the interstate, unable to get the vehicle over 25mph, warning lights on the instrument panel about the battery, heat and cooling system shutting off to divert coolant to the battery system due to overheating, bad odors similar to wires burning or electric motors running hot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703786December 8, 2025
STEERING, STRUCTURE
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving 60 MPH, the vehicle experienced the "Death Wobble". The contact stated that the front end and the steering wheel of the vehicle were shuddering violently. The contact stated that the failure had recurred several times while driving. The vehicle was taken to the dealer, where an unknown steering part was replaced. The vehicle was repaired. Additionally, the contact stated that upon opening the trunk of the vehicle, the contact noticed that there were some screws in the trunk. The vehicle was taken to the dealer, where the contact was informed that the soft top frame screws had fallen out. The dealer replaced the screws. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703744December 8, 2025
ELECTRICAL SYSTEM
Fire risk. Recalls for software update. I’ve done the software update once already after my jeep wouldn’t start and had to be towed to the dealership. My engine light came on again along with a stabilizer bar warning light. The dealership said they need to do another software update again, but that there’s still no real fix for the issue. I’m dropping it off again tonight. The fact that I have to do this and to be told there’s still no real fix is ridiculous. I’d really like to get rid of my jeep at this point, but I feel stuck because who’s going to buy it with all these unresolved issues?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703676December 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed an abnormal burning odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failure related to the battery. The contact was informed that the unknown part needed to be replaced. The vehicle was repaired. The contact stated that the burning odor was still present; however, the burning odor was intermittent. The contact stated that the burning odor was like the smell of a burning firecracker. The contact later received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact was referred to an online site, which advised the contact to report the failure to the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703672December 8, 2025
SUSPENSION, STEERING
The jeep goes into a death wobble when it encounters small bumps at speeds above 55mph. It begins shaking violently and forces you to brake quickly. This make it very dangerous to drive on highways or interstates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703641December 8, 2025
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I was pulling into a parking spot outside of a Costco and suddenly the car began to accelerate uncontrollably, and I couldn't stop the car. It ended up hitting the car in front of me, pushing it out of the spot and then hit the car next to us. Fortunately, there was no one in any of the cars hit but the entire experience was completely terrifying, and someone could have been seriously injured. The police were called and there was a police report filed. The vehicle has not been inspected by the manufacturer or insurance company since it just occurred yesterday and the police said that the report wouldn't be ready for 3-5 business days. We also contacted the dealership where we purchased the vehicle, and they advised us to contact Jeep's customer service.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11703636December 8, 2025
UNKNOWN OR OTHER
I own a Jeep Wrangler 4xe that has multiple active Safety Recalls involving risk of fire and sudden loss of power. The dealer refuses to provide an immediate remedy and Stellantis has denied providing safe transportation while the recall is unresolved. Stellantis representatives told me to continue driving the vehicle despite the documented safety risk. I already opened a case with Stellantis (Case Number: 94937890), but no solution has been provided. I rely on this vehicle for daily transportation and income, and I cannot safely operate it under these conditions. I am requesting NHTSA intervention to ensure that the manufacturer provides a safe remedy and transportation solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703556December 7, 2025
ELECTRICAL SYSTEM
My center dash cluster shorted out and went black and no longer shows speed, fuel and warning lights. Known recall for center dash cluster, but not my vin. Dealership has diagnosed the problem and repairing at my expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703574December 7, 2025
ENGINE
The ECU/PCU has developed a failure to control the idle air intake valve due to an unrepairable defect on the computer. IT can shut the engine down without warning while running, especially when approaching stops. IT requires the operator to try to control the issue using the accelerator pedal to override it and prevent the engine from cutting out. It can happen without warning, and de[pending on the skill level of the driver, an accident can easily result. PLUS there are NO repair parts for the ECU/PCU in the parts system, resulting in an unsafe and unmaintainable vehicle on the highways. The ECU /PCU was used one year only, so the Chrysler engineers knew they had a defect. No older Jeep used this particular unit and no younger ones used it either!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703575December 7, 2025
AIR BAGS
Unrecalled, unreplaced TAKATA air bags. This particular Jeep has been operated in high temperature/high humidity conditions and which was known to the manufacturers to cause potentially fatal injuries to the driver and front seat passenger. The truck was built by Daimler Chrysler (2006), and neither they, nor the successor companies Fiat/Chrysler and Stellantis have made no efforts whatsoever to contact the owners (I am the original owner from day 1) to effect repair or replacement of the defective air bags and initiator units. The unit was extensively operated in the Paris , Texas area for 2-1/2 years in extremely high humidity/hot temperatures in normal service. They should be considered compromised by your own tests done in the 2006-2012 period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703521December 7, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I purchased (traded into) a 2021 Jeep Wrangler on October 31, 2024. The vehicle already had an open safety recall (68C) at the time of purchase. Shortly after, the vehicle began experiencing severe and dangerous safety failures. While driving, the Jeep suddenly goes into “turtle mode,” loses power without warning, and drops to 7–12 mph in traffic. The engine light comes on and the vehicle becomes almost undrivable. This creates an extremely hazardous situation where I could be rear-ended or left stranded on the road. This is a serious safety risk to me and to other drivers. I contacted Jeep/Stellantis Recall Customer Care to report the issue. Only after calling did I receive an email telling me I must pay out of pocket for a rental vehicle, even though the vehicle is unsafe and the recall remedy is not available. I immediately responded saying I cannot pay upfront. Since November 25, Jeep/Stellantis has ignored my messages completely. The vehicle remains unsafe, undrivable, and under a recall with no available parts. Jeep has refused to provide a direct-billed rental or any safe alternative transportation. I have been left without a usable vehicle while the manufacturer fails to communicate or offer assistance. This is a major safety defect, and the lack of manufacturer response puts me in danger. If this vehicle loses power in traffic again, it could cause an accident. I am requesting NHTSA intervention because Jeep/Stellantis is not addressing this safety issue, not providing a remedy, and not honoring their recall responsibilities. Symptoms: •Sudden power loss •Turtle mode activation •Speed dropping to 7–12 mph unexpectedly •Engine warning light on •Vehicle unsafe to operate Manufacturer Failure: •Recall 68C remedy unavailable •Denied direct-billed rental •Required me to pay upfront for rental •No response to my communication since Nov 25 •Left me without transportation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703510December 7, 2025
UNKNOWN OR OTHER
THIS RECALLED VEHICLE CANNOT BE SAFELY DRIVEN. NO REMEDY IS AVAILABLE. I AM PAYING FOR A LEASE I CANNOT USE AND REQUESTING FEDERAL ASSISTANCE FOR A LEASE TERMINATION OR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703490December 6, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
UNKNOWN ; I believe that my Jeep Wrangler 4XE in connection with recall : A7C/NHTSA 25V-710 created this safety hazard. Around the end of October / Beginning of November my Jeep performed a software update like it does from time to time and within a few days the vehicle shut off completely without any prior warning. I was driving to work, luckily on a side street going 20 miles an hour pulling away from a stop sign and the vehicle just straight up dies. Lights, engine, electronics, power steering, everything was unresponsive. I managed to pull off of the roadway and had to attempt multiple times to restart the vehicle. After a minute or so of being in park, it started right up and kept driving. A few days later after limited use of the vehicle, there was a software update again and I assumed it was for that and kept using the vehicle. This experience put my life in danger as well as others. Should circumstances of my travel been different and this would have occurred on a freeway, the outcome could have been tragic for myself and others on the roadway. This experience together with the other 2 severe safety recalls with no remedy, have led me to feel so uncomfortable even having the vehicle in my possession due to a recommendation from FCA, Mopar, and the NHSTA to (A. Not charge the vehicle to lower the chance of a tragic lithium ion battery fire that can occur during normal operation creating a hazard for all occupants including minor children, but also during the vehicle being parked. Leading to (B. A recommendation to not park the vehicle close to structures or other vehicles. Which in my situation is impossible at home and at work. And (C. The risk of the engine being contaminated with sand from the casting process which can lead to catastrophic engine failure, which can start a vehicle fire or cause an accident without prior warning. I will be dropping my Jeep off at a dealer until a fix is in play. No remedies available for either 3 major recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler