Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11709137January 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact called the dealer several times and was advised that manufacturer would notify vehicle owners by mail when the remedy was available. The contact had received two recalls for the main battery within a 2-year period. The contact attempted to contact the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709073January 6, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On multiple occasions, the Auto Start/Stop system has triggered a failure message on the Driver Notification Screen on the Center Console. As a result, less than two to five minutes after the failure warning, the entire vehicle loses power and electrical continuity. The vehicle loses all electrical systems, accessories, and critical driving elements (including speedometer and other instruments). This requires full roadside towing and assistance. The vehicle was taken to two Jeep/Dodge/Ram service centers for diagnostics and service, and both centers were unable to replicate the customer concern, although one noted that the battery terminal was "disconnected", even though the engine bay and battery section was never accessed by the driver from when it was purchased, including roadside assistance never accessing the engine bay and battery section, they simply towed the vehicle by disengaging the parking brake and engaging it when towed. This poses an abrupt and severe safety concern, as sudden loss of power and electrical systems results in loss of control, loss of lighting (external lights (headlights, taillights, hazard lights, etc.), and causes panic. This vehicle cannot be trusted as the safety is compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709062January 6, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
After a bad OTA update in October, in November before the stop charge recall was issued I noticed on Nov 21, when in "ELECTRIC" mode, after 10 or so minutes of driving the vehicle loses the ability to accelerate past half application of the accelerator. This lack of power continues until the accelerator is FULLY pushed on the floor forcing the gas engine on and causing immediate and dangerous acceleration. After this incident on the 11/21, I didn't charge again until I had the 68C recall performed where the dealer told me they think it's fixed. On my way home from the dealer it happened again. From here I emailed the dealer over the holiday and sent them videos of the problem. I opened a case with Jeep and brought it in. I was then told they replicated my issue but that it's normal now since all the updates. They refused to go for a quick ride along and closed my Jeep case with no resolution or help. This problem that did not exist before the OTA update. I don't know if it's related to the OTA update or related to the A7C recall, wither way I don't feel safe driving this with any amount of charge in it, even though the dealer gave an OK to charge. The dealer wants nothing to do with addressing this because I think they can't fix it since there is no CEL or codes in the computer. I don't know what to do from here. You will find attached the email chain and see YouTube addresses. I can share these directly if needed or produce much better ones. This is completely repeatable and consistent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709045January 6, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer informed the contact that an error code was reset and was a communication error. In addition, the contact was informed that the check engine warning light was off. The contact had received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts for the recall repair were not yet available. The contact was informed that the recall repair for NHTSA Campaign Number: 25V741000 (Electrical System) was performed and that the battery did not need to be replaced. In addition, the contact was informed that the vehicle was safe to drive. The contact was concerned about the potential fire risk regarding the repair. The contact requested a signed document including the statement; however, the dealer declined. The contact was informed that the signed document was not part of the policy. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 20,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708930January 5, 2026
ENGINE, ELECTRICAL SYSTEM
When driving in the highway 101, the car lost its power, stopping abruptly in the highway lane, which almost cause a serious car crash. this happen twice in a span of 20 min. Based on the recalls that my car has, it can be caused by Manufacturer Recall Number78C (NHTSA Recall Number25V-766), or Manufacturer Recall NumberA7C (NHTSA Recall Number25V-710)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708903January 5, 2026
ENGINE, ELECTRICAL SYSTEM
THREE urgent fire risk/catastrophic recalls with no remedy avail. Urged not safe to drive or charge due to fire risk. Urged to park away from buildings due to fire risk. Cannot schedule an appointment for repair as no remedy is avail. Considering, vehicle is not serviceable since September 2025. Requesting a buyback as I need a reliable and safe vehicle ASAP. Currently posing a catastrophic risk to my family, neighbors and employer/co-workers as this is my only means of transportation. Unsafe and hazardous. I purchased this vehicle back in August 2024, currently only has 17,000 miles and all services are UTD minus the recalls considering no remedy avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708866January 5, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact stated that upon pressing the Push to Start button to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred approximately 3 months later. The contact stated that the vehicle failed to start; however, the interior lights, the exterior lights, the windshield wipers, and other electrical functions were engaged unintendedly. The gear shifter was locked in park(P). The contact was unable to turn off the vehicle or to lock the vehicle manually or with the key fob. The contact noticed an abnormal relay sound coming from underneath the hood. The contact stated that the failure persisted for 13 hours, from morning to evening, until both batteries were completely drained. The vehicle was towed to Peach Chrysler Dodge Jeep Ram (528 South Blvd, Brewton, AL 36426) to be diagnosed and repaired, but the diagnostic information was unavailable. The manufacturer was notified of the failure but declined to cover the cost of the repair under the warranty. A case was filed. The vehicle was not repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708790January 5, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708787January 5, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708718January 5, 2026
ELECTRICAL SYSTEM
We have had this recall for over a year and now the dealer is saying that the vehicle can't be driven and there is no timeline for a resolution. We are still required to pay our lease on the vehicle and the Jeep is not able to be driven. We are getting no help from the dealer we purchased it from or Jeep itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708575January 3, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
i purchased this certified preowned vehicle in the month of 10/2025 from manahwkin jeep. ii drove the vehicle aproximately 1000 mile since i purchased it. i contacted the dealership that the vehicle is hybrid battery not staying charged and that the motor is stalling and losing power when i drive it along with abnormal sounds from the engine . i had to pull over and recycle the ignition numerous times . when i checked the oil i noticed that there was a dirt /sandy substance on the dipstick, the service advisor told me this is normal and i believe is abnormal . i feel my issues that i am experiencing are consistent with the current recalls 68c and 78c . i feel that the dealership is giving me the runaround
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708369January 2, 2026
UNKNOWN OR OTHER
My battery recall was completed by my dealership (FCA 68C) and then once I received my car back my mpg dramatically dropped from an average of 32 MPG combined to at BEST 28 MPG combined. The recall states that they will do a software update for the battery and that if it is not resolved then they will replace it. My concern is that now my MPG is so much lower, what software update was completed? Did this reduce the capacity of my battery in order to prevent if from overheating/possibly igniting? Is FCA cutting corners in order to prevent having to replace the entire battery when they should be doing so? I also noticed that my car is NOT switching to electric motor when it should be. I drive the SAME route to work every day and my battery would get me to work and back, now it does not. Now, about two weeks after my recall was complete it is back in the shop due to an engine light illumination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708352January 2, 2026
SUSPENSION, WHEELS, STEERING
In the last month my wife and I have 4 experiences with an extreme vibration and wobble in the front end of my jeep while driving on the highway. The vibration is violent and the last time it seemed as if the wheels were going to come off my 2021 Jeep Wrangler. Once I slow down the to a lower speed, 45 mph for example, the wobble stops but it seems to be a problem with many Wranglers based upon my research. I am going to schedule an appointment with a dealer to have this investigated but I have less than 35,000 miles on my jeep and it seems to be a manufacturer issue. There are no warning lights that indicate I may have any kind of problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708289January 2, 2026
STEERING, SUSPENSION, WHEELS
Once you get over 60 mph the car starts to shake and wobble bad feels like jeep is going to fall apart took to jeep dealer after calling 800-jeep first agent acted like never heard of it then finally confessed it’s referred to as death wobble I will not even ride my kid in jeep going on highway it’s that’s unsafe jeep said it tightened up parts but one week later still happens can’t afford to keep taking jeep in and paying to have the tighten something and week later same thing i am stuck owe money on car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708288January 2, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle started and put in reverse. after backing up approximately 15 ft, vehicle put into driver and once accelerator was pressed, vehicle stalled. Tried to restart, engines turned over but stalled again after 1 second. Waited 10 seconds and tried to restart again, stalled again 1 second after turnover. Turned vehicle completely off, opened door, waited 30 seconds, tried starting again and system attempted to stat for 5-10 seconds (push to start ignition so I had no control over how long it tried this), but engine would not turn over. Vehicle also could not be shifted out of park (turned vehicle off and tried to put in “On” position without ever depressing the brake). Vehicle now stuck in driveway and unable to be moved. Acting like an issue with the fuel pump, which is a recall that was announced for some vehicles of this make and model, but NHTSA check shows no open recalls on vehicle. No warning lights or check engine lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708209January 1, 2026
ENGINE, ELECTRICAL SYSTEM
68C recall did not fix recurring issue with this vehicle: 12/2/25 – The vehicle was towed to the dealer under Safety Recall 68C (battery fire risk) in an undrivable state “service charging system” message, vehicle would not disengage from Park, no power, battery, charging, service engine lights on. 12/18/25 – The dealer informed me that Recall 68C had been completed, stated that the vehicle was repaired and safe to drive, and told me to “rest assured.” I was instructed to pick up the vehicle on that basis, and I did so. 12/20/25 – Just two days later, while driving approximately 60 mph on the highway in electric mode with more than 90% charge, the vehicle suddenly lost electric propulsion for over 30 seconds, rapidly losing speed and nearly requiring an emergency stop in active traffic. A dash notification appeared stating “electric mode unavailable,” and the vehicle reverted to hybrid mode. I immediately left a message for the dealership that same day requesting a call back to determine next steps; no call was returned. 12/20–12/26 – Because of this serious failure and ongoing safety concerns, the vehicle was driven only minimally. 12/27 – When I attempted to start the vehicle, it again failed. The dash displayed “service charging system” along with battery, service engine, and service electrical warning lights. The vehicle would not disengage from park, would not start, and had no usable power. 1/1/26- the vehicle remains at the Newport Jeep Dealership & Service Center, technicians continue to try to diagnose the problem and are unable to do so. The 68C recall was an ineffective attempt at resolving this significant recurring safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708172January 1, 2026
ENGINE, ELECTRICAL SYSTEM
Recall 78C on my 2024 Jeep Wrangler 4xe poses an imminent threat. Jeep has no current fix for the issue. Jeep is providing no buyback options or trade-in assistance to get out from under the vehicle. I was told by Stellantis not to drive the vehicle and that I was to fully front the cost of a rental (and be reimbursed later) while still paying a car payment for a vehicle they said not to drive. I am now saddled with a dangerous vehicle I can not trade in and Jeep is providing no assistance or fix for the 78C recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708059December 31, 2025
ENGINE, POWER TRAIN
I am reporting an unresolved safety recall on my 2024 Jeep Wrangler 4xe (recall 78C). This recall involves manufacturing debris left in the engine, which can cause sudden loss of power while driving and, in some cases, engine fires. There is currently no fix available for this recall. Despite the known safety risk, Stellantis is instructing owners to continue driving the vehicle. I have told the manufacturer that I do not feel safe operating a vehicle under an active safety recall with no remedy, but I was told there is nothing they can do. This vehicle is leased, and while a separate battery recall (68C) was addressed with rental reimbursement, Stellantis is refusing to provide any interim accommodation for recall 78C, even though it remains open and unresolved. Being told to continue driving a vehicle with a known risk of sudden power loss or fire, with no repair available, presents a serious safety concern for drivers and the public. I am concerned about the risk of an accident or fire occurring before a fix is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707926December 30, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I own a 2021 Jeep Wrangler 4xe – VIN: [XXX] . I previously brought the vehicle in for a recall related to the high-voltage battery. Months later, I received another safety notice instructing me not to charge the vehicle and to park it outdoors away from structures due to fire risk. This indicates the original recall service did not resolve the defect. My vehicle is currently unable to perform its intended function (EV charging/commuting functionality) and may pose a safety hazard when parked. I am requesting NHTSA oversight to ensure FCA/JEEP provides an available remedy and that owners are informed and supported. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707910December 30, 2025
UNKNOWN OR OTHER
Subject: Safety Complaint – 2024 Jeep Wrangler 4xe (VIN: [XXX] ) – Recall 68C High Voltage Battery Fire Risk Dear NHTSA Office of Defects Investigation, I am filing this safety complaint for my leased 2024 Jeep Wrangler 4xe Plug-in Hybrid (VIN: [XXX] ) regarding Safety Recall 68C (NHTSA Campaign Number 25V-741) – High Voltage Battery Defect. The recall notice states that the HV battery may become damaged during normal vehicle operation, leading to internal short circuit, overheating, and potential vehicle fire – even when parked or not charging. This poses a serious life-threatening risk to occupants, family members, and bystanders. Current interim remedy is insufficient: Owners advised to refrain from recharging and park away from structures/other vehicles. Permanent remedy (battery replacement) is still under development as of December 2025. Vehicle is effectively unusable for normal family use (cannot park in garage, constant fire fear). I operate in E-Save mode only (no charging), but risk remains per manufacturer notice. Family details: Wife and two children – safety severely impacted. I request NHTSA to: Escalate investigation into this defect. Pressure Stellantis/FCA US LLC for immediate permanent remedy by way of lease termination. Consider expanding recall scope if needed. Attached letter addressed to co-signee. Thank you for your urgent attention to this life-threatening safety issue. Sincerely, [XXX] [XXX] [XXX] [XXX] Lease through Chrysler Capital INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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