Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11750597July 15, 2026
STEERING
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted several times and informed that the earliest availability for a vehicle inspection was August 4, 2026, and the vehicle could possibly be repaired in September. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was assisting the contact in locating dealers who had earlier availability and parts available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750351July 14, 2026
AIR BAGS
"On March 4, 2022, Customer Satisfaction Notification S33 (Airbag Clockspring Recall Remedy) was performed on my 2008 Jeep Wrangler by an authorized dealer at 123,314 miles. The vehicle now has 137, 347 miles. The replacement clockspring provided as the official safety remedy has completely failed after only roughly 15,000 miles of driving, illuminating the SRS airbag warning light and completely disabling the supplemental restraint system. The manufacturer's mandated remedy has failed to permanently correct the safety defect, creating a recurring hazard." Tom O'Brian dealership and Stellanis have both refused to repair clockspring which is either defective repair item. "Stellantis corporate directed me to speak with you directly regarding a safety component failure. Tom O’Brien Jeep performed the S33 clockspring campaign on my Wrangler at 123,314 miles. The vehicle only has about 138,000 miles on it now. This critical airbag safety component failed after just 15,000 miles of driving. Corporate told me that if you submit a Digital Goodwill Claim through the dealer portal for an internal part failure on a safety campaign, they can review it for approval. Because this disables my entire airbag system after only 15,000 miles, I am asking you to submit that goodwill request so Stellantis can cover the replacement." ," no federal safety regulator or corporate executive expects a vital component of a vehicle's supplemental restraint/airbag system to fail after just 15,000 miles. This extremely low mileage proves one of two things: either the replacement remedy part was defective out of the box, or the "dust shroud" modification required by the S33 campaign was not installed correctly, allowing the new clockspring to fail prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750371July 14, 2026
SERVICE BRAKES
A variety of warning light came on my display in September 2025 indicating a failure of the anti-lock braking module. I paid $1137.01 with Mopar Genuine Parts only to find that the part is on "universal back order." That was almost a year ago! It doesn't seem "usual and customary" to charge for a part before it is shipped. Also, driving the car in this condition poses a significant safety risk for which there appears to be no resolution. Aftermarket parts are not available or have poor customer reviews.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750464July 14, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Drove 20 miles to Walmart, drove fine no lights no issues, parked went in came out to someone putting out the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11750187July 14, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
While driving from [XXX] to [XXX], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [XXX], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or accelerate. The engine remained running, but the vehicle appeared to enter reduced-power or limp mode. I pulled over, shut the vehicle off, and restarted it. Normal throttle operation temporarily returned. The check-engine light and “Stop/Start Not Available” warning remained illuminated. After approximately three hours of otherwise normal driving, I activated cruise control again. The same condition immediately returned: cruise disengaged, the transmission downshifted, throttle response was lost, and the vehicle rapidly decelerated. Restarting again restored normal operation. This unexpected loss of propulsion created a serious collision risk because the vehicle abruptly slowed in moving highway traffic without allowing me to accelerate out of danger. The problem appears directly associated with cruise-control activation, although the exact mechanical or electronic cause is unknown. The vehicle has approximately 40,300 miles, was purchased as Jeep Certified Pre-Owned, and had a new OEM battery installed by an authorized Jeep dealership shortly after purchase. I am requesting that NHTSA investigate similar reports involving sudden throttle loss, abrupt downshifting, reduced-power operation, or loss of propulsion at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749969July 13, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I purchased this 2018 Jeep Wrangler JK Unlimited on July 19, 2025. Since purchasing the vehicle, I have experienced repeated mechanical failures that have required multiple repairs. The most serious issue involves the engine overheating at highway speeds without any visible coolant leak or clearly identifiable cause.Despite seeking professional diagnosis, the source of the overheating could not be determined. Shortly afterward, the vehicle developed a P0302 (Cylinder 2 Misfire), raising concerns about possible internal engine damage caused by the overheating.I believe this presents a significant safety hazard. An engine that overheats unexpectedly while driving at highway speeds can lose power or fail without warning, creating a dangerous situation for the driver and surrounding traffic. The vehicle has become unreliable and unsafe to operate because I cannot predict when it may overheat or experience another engine failure.As someone who often drives alone, I no longer feel safe taking this vehicle on long trips. I am concerned that the vehicle could leave me stranded on a highway or in a remote location without warning, placing my personal safety at risk. A vehicle should provide dependable transportation, not expose its occupants to the possibility of sudden mechanical failure.This vehicle has spent more time in repair facilities than on the road. I have incurred thousands of dollars in repair expenses, and I am now being asked to pay for an engine teardown simply to determine the cause of the failure before any warranty consideration can be made. Despite multiple repair attempts, the underlying cause of the overheating and engine problems has not been resolved.I am submitting this complaint because I believe the repeated overheating, unexplained engine malfunction, and resulting cylinder misfire may indicate a safety-related defect that warrants investigation. I request that the review to determine whether similar failure whether a broader safety issu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750037July 13, 2026
SERVICE BRAKES
The abs module is providing a code and mechanic states it is defective and needs to be replaced. Manufacturer has no parts available for repair. No accident occurred, only way to use vehicle is without abs protected braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750042July 13, 2026
STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while attempting to start the vehicle, the engine sputtered and the vehicle failed to start. While opening the hood, the contact became aware that the insulation on the wire connected to the fuse box had melted. Additionally, the lid on the fuse box was melted. The contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering). The vehicle was without power and was towed the next day to the dealer. The contact was informed that wires needed to be repaired to diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750046July 13, 2026
ELECTRICAL SYSTEM
The instrument cluster display in my 2018 Jeep Wrangler Sahara has failed. The display is either blank or nonfunctional, preventing me from viewing critical vehicle information and safety warnings while driving. This failure affects my ability to monitor engine temperature, fuel tank capacity, warning messages, fault indicators, and other important vehicle operating information. As a result, I may not be alerted to potentially dangerous conditions such as engine overheating, low oil pressure, charging system failures, or other safety-related issues. I am aware that Jeep has issued recalls involving instrument cluster defects on certain Wrangler vehicles, but my VIN is not included in the recall. The symptoms of my vehicle appear similar to those reported in recalled vehicles. Because the instrument cluster is a primary safety component used to communicate vehicle warnings and operating conditions to the driver, I believe this defect presents a safety risk. I am submitting this complaint so the issue can be investigated and to determine whether additional vehicles should be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750047July 13, 2026
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that upon starting the vehicle the instrument panel would not illuminate, due to the failure, no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the instrument panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance as the vin was not allocated to a recall. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750063July 13, 2026
AIR BAGS
The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at 35 MPH, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750173July 13, 2026
ELECTRICAL SYSTEM
Unknown issues with our jeep, not moving correctly, havent received anything for a recall for our Jeep with wiring issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750171July 13, 2026
FUEL/PROPULSION SYSTEM
Subject: Safety Complaint – 2021 Jeep Wrangler 2.0L Fuel Pump Failure (Loss of power while driving.) I am filing this complaint regarding a 2021 Jeep Wrangler equipped with the 2.0L engine due to what I believe is a significant safety issue involving the fuel pump. The fuel pump has failed, making the vehicle unsafe and/or inoperable. A sudden fuel pump failure can cause the engine to lose power or stall without warning, creating a serious safety hazard, especially when driving at highway speeds, in heavy traffic, or while crossing intersections. A loss of engine power in these situations places both the driver and surrounding motorists at risk of a crash. What is equally concerning is that the replacement fuel pump is currently on a national backorder, with my dealership estimating approximately 45 days or longer before the part will be available. This suggests that many owners may be experiencing the same problem and that replacement parts cannot keep up with demand. As a result, my vehicle is unusable while I wait for a critical safety-related component. This creates a significant financial and personal hardship, including transportation difficulties, missed work, and additional expenses. A safety-related component should not be unavailable for such an extended period if this issue is affecting numerous vehicles. I respectfully request that NHTSA investigate whether fuel pump failures in the 2021 Jeep Wrangler 2.0L represent a widespread safety defect. If a pattern is identified, I urge NHTSA to require Stellantis to issue a recall or other appropriate corrective action to protect vehicle owners and the public. Thank you for your consideration of this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749831July 12, 2026
ENGINE
Lifters ticking noise causing damage to cam shafts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749707July 11, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
rear back up camera displays poor visibility during night-time driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749651July 10, 2026
SERVICE BRAKES
Code C2200 Multiple visits to shop. Part is on indefinite backorder. Brakes lock up when quick needed, traffic/other driver pull out in front of me Showed up 4 months ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749532July 10, 2026
POWER TRAIN, ELECTRICAL SYSTEM
While driving in Electric Mode this morning, my Jeep experienced a loss of motive power in traffic. When the power loss occurred, I pressed the accelerator, and nothing happened. Moments later, I got a warning telling me Electric Mode Unavailable. Then, a couple moments later again, the gasoline engine started and the vehicle surged ahead nearly causing a collision. Since the 68C Recall was performed the vehicle randomly and unexpectedly experiences this phenomenon. The vehicle was previously left at the dealer to repair this defect. No repair was made. The dealer stated that it drives normal but also stated that power loss is now forced by software after the 68C Recall Software Update and it is now normal to lose electrical motive power in order to keep the battery from getting hot. The danger is that this happens unexpectedly in the past, and happened unexpectedly again, causing traffic around me to take action. It is important to note that this phenomenon occurred today and generally occurs usually below 45-50% Hybrid Battery Charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749520July 10, 2026
SUSPENSION, STEERING, UNKNOWN OR OTHER
how this vehicle has not been recalled is hard to comprehend how can no one care about safety ? I purchased (8/24)this vehicle used from Carvana. Since then I have had issues first the jeep death wobble (google it we’ll know to keep general public and i am certain you) When the vehicle reaches speeds over 55mph it shakes uncontrollably feels like vehicle is going to fall into pieces on the road hard to control immediately must slow down. The vehicle then has had countless battery recalls and still no fix. I am a mailman I work very hard for my money. I was hoping to save money with gas by plugging in vehicle but because of warnings from jeep I am unable to do that. The vehicle has so many known issues the price has plummeted. The vehicle because of this no one will take on trade or cannot be sold. How a company can get away with this is hard to understand please restore my confidence for consumers please
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749455July 10, 2026
FUEL/PROPULSION SYSTEM
Vehicle received federal recall 01A service (high pressure fuel pump replacement) at an authorized Chrysler/Jeep dealership on 05/14/2026 at 97,055 miles. I drove the vehicle normally for approximately two weeks (roughly 950 miles), then parked it in my garage awaiting a separate warranty part for the intake manifold. On 07/03/2026, during that warranty repair at the same dealership at approximately 98,000 miles, the dealership’s own technician discovered a diesel fuel leak at the fuel injector supply tube. This line must be disturbed to access and replace the high pressure fuel pump during the recall procedure and is a single-use component. No fuel leak or fuel system issue existed or was documented before the recall service; the vehicle was scanned at the same dealership at intake and the only issue found was an intake manifold valve actuation code unrelated to the fuel system. The leak was confirmed by the dealership and the component is available for inspection; I have requested the removed part be returned to me. Safety risk: the vehicle was driven on public roads for roughly 950 miles while, unknown to me, a fuel line disturbed during recall service was developing a leak. Pressurized diesel leaking in the engine compartment is a fire and roadway hazard. The dealership is charging me for the part and labor rather than covering it under the recall remedy, which provides for replacement of additional fuel system components as necessary free of charge. My concern is an improperly performed or incomplete recall remedy resulting in a fuel leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749312July 9, 2026
POWER TRAIN
I was driving down the road in a snow storm when all of a sudden the vehicle started swirling all over the road. I pulled over and looked underneath and something was hanging down. I had no choice but to drive it slow less than 10mph to make it home as it was also making a hard jumping. Once there I had my mechanic come look at it and the drive shaft was busted. I am extremely luck that this happened during a snow storm because if not I may have rolled the vehicle as the steering was greatly affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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