Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11751669July 20, 2026
AIR BAGS
2013 Jeep Wrangler, which is currently subject to a manufacturer-issued “Do Not Drive” safety recall involving the driver’s airbag. Upon learning of the recall, I immediately acted responsibly by delivering my vehicle to Romano Chrysler Jeep in Fayetteville, New York, so the required safety repair could be completed. My Jeep has now been at the dealership for more than six weeks because the replacement airbag remains on backorder. During this time, I have repeatedly requested updates and asked whether a loaner or rental vehicle could be provided. Despite the fact that Stellantis has instructed owners not to drive affected vehicles, I have been informed that no transportation assistance will be provided. Compounding the problem, my New York State inspection expired while the Jeep has been sitting at the dealership. I attempted to have the vehicle inspected before bringing it in, but was advised that it could not legally be inspected until the safety recall had been completed. As a result, I have been left without a usable vehicle through no fault of my own. I fully understand that supply chain delays and backordered parts can occur. However, I do not believe it is reasonable or fair for a consumer to bear the financial and personal burden of a manufacturer-issued Do Not Drive recall while the required repair cannot be completed. As a long-time automotive owner, taxpayer, and consumer, I believe manufacturers should stand behind their products when a federally mandated safety recall removes a customer’s ability to safely operate their vehicle. I respectfully request the following: Immediate authorization for a loaner or rental vehicle at Stellantis’ expense until my Jeep is repaired. Expedited shipment of the required replacement airbag, if possible. Written confirmation of Stellantis’ position regarding transportation assistance during this prolonged recall delay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751433July 19, 2026
STEERING
On numerous instances now, while travelling at highway speeds a small bump or uneven surface will cause the vehicle to experience the "Jeep Death Wobble" and will violently shake the entire vehicle out of control unless a rapid deceleration and / or stoppage occurs. I have brought it to a dealer who indicates that they were not able to reproduce the "Shimmy" (they also were unable to perform my safety recalls spite have the vehicle for several days in a row). There is a clear shake, wobble, shimmy, or whatever that is easily reproducible at highway speeds of 50 mph or greater.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751410July 19, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
I was driving my 2024 Jeep Wrangler 4xe on a public road when the vehicle experienced a sudden loss of propulsion. Before driving, the check engine light was illuminated, and the air conditioner was blowing hot air instead of cold. Shortly after pulling onto the roadway and while approaching a stoplight, the vehicle lost power while it was still in motion and became inoperable, requiring it to be towed to the dealership. The dashboard displayed “Service Hybrid Electric Vehicle System.” The vehicle has fewer than 20,000 miles. I believe this is a serious safety concern because the loss of propulsion occurred while driving, leaving me stranded in traffic. I no longer feel confident in the safety and reliability of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751337July 19, 2026
ELECTRICAL SYSTEM
I am filing a Recall Remedy Failure complaint regarding NHTSA Recall No. 26V-363 for my 2024 Jeep Wrangler Sahara. This safety recall was issued in June 2026 due to a fire risk that can occur while the vehicle is parked. Despite the recall having been announced, the recall status continues to state, “Recall incomplete, remedy not yet available.” I have contacted Stellantis on multiple occasions and have consistently been informed that no repair remedy is available, no replacement parts have been released, and there is no estimated timeline for when the defect will be corrected. The manufacturer and dealership has been unable to provide any meaningful interim safety measures or alternative solution. Because this defect involves a potential vehicle fire, I have been unable to safely use or park the vehicle. A reasonable amount of time has passed since the recall was announced, yet the manufacturer has still failed to provide a remedy as required under the National Traffic and Motor Vehicle Safety Act. I respectfully request that NHTSA investigate this matter as a Recall Remedy Failure and take appropriate enforcement action. I am also requesting that the manufacturer be required to provide an appropriate remedy, including a vehicle buyback if it is unable to remedy the safety defect within the timeframe required by federal law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751257July 18, 2026
AIR BAGS
Recalled part not in stock, back-ordered, unavailable and no estimated time of availability; I did not receive a loaner vehicle/I need a loaner vehicle and would like an a “vehicle off road priority tag” placed on my VIN. Case filed with Jeep, case no.s 97461935 and 97468071.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751272July 18, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2024 Jeep Wrangler 4xe has been subject to four safety recalls in the ten months I have owned it, three involving vehicle fire risk: 56C/25V-527 (TPMS, completed), 68C/25V-741 (high-voltage battery cell separator damage/fire risk, completed), 78C/25V-766 (casting sand contamination of the engine), and 21D/26V-363 (electric hydraulic power steering pump overheating/fire risk). Recall 78C was announced November 6, 2025, warning that my engine may be contaminated with casting sand and may suffer catastrophic engine failure, a vehicle fire, or an unexpected and unrecoverable loss of propulsion. More than eight months later, no remedy has been performed on my vehicle and the recall remains open. Recall 21D is also open, with FCA instructing me to park outside and away from structures because the vehicle may catch fire even while parked with the ignition off. Under recall 68C I was previously instructed not to charge the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750979July 17, 2026
POWER TRAIN
Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751023July 17, 2026
SERVICE BRAKES
The front left (drivers side) caliper stuck and the the brake line needs replaced. The caliper sticking was causing extreme heat that could have caused a fire as well as brake failure. The repair shop confirmed that the parts need replaced. No warning messages were ever appear. Additionally, the left brake line from Mopar is not available and there are almost a 1000 on back order. The Jeep is not drivable and no parts available for the foreseeable future to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751151July 17, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
The contact owns a 2020 Jeep Wrangler. The contact stated that while reversing at an undisclosed speed, the instrument cluster flickered, the infotainment screen was inoperative, the vehicle shuddered, and then stalled. No warning lights were illuminated. The vehicle was taken to a dealer, where it was initially diagnosed that the auxiliary battery needed to be replaced; upon further inspection, the dealer discovered that the vehicle was equipped with a mild hybrid battery and that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751158July 17, 2026
ELECTRICAL SYSTEM
Instrument panel cluster has malfunctioned. Spedometer, tachometer, odometer, fuel guage, oil temperature, tire pressuer, and several other dashboard displays both analog and digital are not functional. The instruments on the dashboard have gone blank and do not provide a reading when the car is powered on. As a consequence of the instrument panel cluster failure, I am unable to see my exact speed, potential vehicle warning indications, and fuel levels while operating the vehicle putting the safety of myself and others at risk. The vehichle has a history of dealership and mechanic inspections. No warning lamps, messages, or other symptoms were evident prior to the failure of the instrument panel cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751198July 17, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751106July 17, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
"The vehicle suffered a sudden, catastrophic high-voltage powertrain failure while operating at highway speeds 300 miles away from home. The failure occurred immediately after the vehicle received the manufacturer's Safety Recall 68C / NHTSA Campaign Number 24V-814 software update. The software flash completely 'bricked' the high-voltage battery system, induced an immediate vehicle shutdown, and stripped all hybrid propulsion. This defect created an immediate and severe highway safety hazard, rendering the vehicle entirely inoperable on the spot. The manufacturer is currently replacing the defective hardware with an identical physical battery cell structure, which fails to permanently resolve the underlying thermal fire risk and recurring safety hazard."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751101July 17, 2026
STEERING
The contact's father owns a 2024 Jeep Wrangler. The owner received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and informed that the earliest availability to inspect the vehicle was July 24, 2026, and the vehicle would be repaired later if necessary. The contact stated that the vehicle served as the daily mode of transportation for the owner, who was handicapped and required regular medical appointments. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet notified of the issue. The owner had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751092July 17, 2026
VISIBILITY:WINDSHIELD
Windshield spontaneously cracked from lower edge in an arc back to lower edge. No impact. No debris. Gorilla glass with electronics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750961July 16, 2026
ELECTRICAL SYSTEM
Steering wiring harness supposedly catches fire. They do not have a remedy available. Over a million owners on hold. It's been over thirty days since they relased that information. Mailed out notices on the 9th they say. Have yet to receive it. I live in a towhome, and parking it outside but still near neighbors and the adjacent units. Not safe when driving to work, not safe ever. It's a literal death risk. This is ridiculous and criminal on so many levels. Its has not been inspected as it needs the recall regardless. The recall they can not produce. No warning, no signs. A ticking time bomb putting million of Americans at risk. Needs to be intervention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750949July 16, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FUEL/PROPULSION SYSTEM, POWER TRAIN
On Friday, July 10 at about 5 PM I was parking in front of one of my favorite restaurants in my new Jeep Wrangler. When shifting going to complete.the park job the gear shift locked the engine began revving and the vehicle lurched forward. I applied the brakes got push back the tevving increased the vehicle lurched forward again. I re applied the brakes the revving increased the shift was locked and I lurched forward impacting the rear of the car in front of me parked. The throttle then released I was able to shift to park the revving stopped.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11750830July 16, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request?Multiple components across four separate manufacturer safety recalls: (1) the high-voltage battery (Recall 68C), currently being replaced by the dealer; (2) the Hybrid Control Processor / drive system (Recall A7C); (3) the electric hydraulic power steering pump (Recall 21D); and (4) the 2.0L engine (Recall 78C, status disputed — see below). The vehicle is currently at the authorized dealer and is available for inspection there. How was your safety or the safety of others put at risk?Recalls 68C and 21D are both manufacturer-designated fire risks; 21D specifically carries an "URGENT: FIRE RISK WHEN PARKED" designation in NHTSA's own database. Recall A7C describes a loss of drive power without warning while driving, which the manufacturer states may cause a vehicle crash. I experienced a stalling event with the drive indicator blinking on 10/17/2025 (10,553 miles); UNKNOWN whether this was directly caused by the A7C defect, but the symptoms match the recall's description.Has the problem been reproduced or confirmed by a dealer or independent service center?The 68C battery failure has been confirmed by the dealer, who is currently performing a full battery replacement. UNKNOWN whether the 10/17/2025 stalling event was ever formally diagnosed as connected to Recall A7C; the dealer's repair order for that visit does not reference A7C or a root cause. UNKNOWN whether Recall 78C's applicability to my vehicle has been confirmed or denied by the dealer — see discrepancy described below.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?The vehicle has been inspected and serviced multiple times by the manufacturer's authorized dealer. UNKNOWN whether any FCA/Stellantis field engineer or investigator has separately inspected it. No police involvement; no c
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750611July 15, 2026
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was inoperable. The speedometer operated as needed, but the fuel gauge and temperature gauge were inoperable, and the mileage display was not visible. The vehicle was taken to an independent mechanic who attempted to restart the instrument panel but was unsuccessful. The mechanic referenced NHTSA Campaign Number: 24V652000 (Electrical System); as a possible cause for the failure. However, after contacting the dealer, it was discovered that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750649July 15, 2026
STRUCTURE:BODY
1 - rear door opened while driving, door was checked closed before driving on 7/14/26, it is available for inspection 2 - safety for others were at risk, as some of contents exited vehicle on road 3 - have an appointment on 7/21/26 with original cr dealer 4 - waiting on car dealer to inspect it 5 - no warning lights or messages, first apppeared on 7/14/26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750657July 15, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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