Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11715717February 4, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I am writing to report an additional safety‑related incident involving my 2024 Jeep Wrangler Rubicon 4xe. This vehicle previously experienced propulsion issues that I reported under NHTSA Case Number 11692887. On the morning of February 4, 2026, while driving to work on a busy interstate (approximately 12 miles from home), the vehicle again began exhibiting propulsion instability. The vehicle experienced repeated surging and thrusting movements that became progressively more severe during the drive. During these events, the check‑engine light intermittently illuminated and then turned off. This incident occurred exactly seven days after my vehicle was evaluated by Sam Leman Dodge on January 27, 2026, for three open safety recalls. At that visit, I was provided paperwork indicating that the issues had been addressed. However, as of today, the official Jeep/Mopar recall website still shows multiple serious and active safety recalls for my VIN, including recalls involving fire risk and sudden loss of motive power. After the February 4 incident, I contacted the dealership, and their service department advised me not to drive the vehicle and recommended that it be towed to the dealership for evaluation. I followed this guidance due to the severity of the propulsion behavior and the safety concerns involved. Given the recurrence of propulsion instability, the worsening severity of the surging behavior, the dealer’s recommendation not to drive the vehicle, and the presence of multiple unresolved safety recalls, I am requesting NHTSA’s assistance in ensuring that the manufacturer addresses these issues and restores the vehicle to a safe operating condition. Thank you for your attention to this matter. Recognize that this is the second time I have emailed the NHTSA regarding propulsion issues with this vehicle (Earlier Case Number 11692887). Please help me build a relationship with Jeep to ensure this vehicle is restored to a safe condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715659February 4, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Klamath Falls Dodge Dealership and Stellantis have failed to repair the defects cited in the A7C, 68C and 78C. My vehicle is subject to sudden stops and sudden fires. The vehicle has been at the dealership since 12/28/2025. I filed a claim online and with certified mail with Stellantis. No action has been taken to correct the defects and the vehicle can't be driven in a safe manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715594February 4, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
1) ENGINE FAILED IN AN INTERSECTION AND A DRIVE THRU EACH TIME OF FAILURE THE CAR COULD NOT BE PUSHED TO CLEAR THE ROAD 2) THREE OPEN RECALLS HAVE BEEN REPORTED SINCE 10/2025 AND TO DATE THERE IS NO REMEDY 3) SAFETY RECALL DUE TO FIRE HAZARD WITH NO FIX AVAILABLEI HAVE SPOKEN TO THE DEALER AND THE MANUFACTURER. WITH NO FIX AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715403February 3, 2026
SERVICE BRAKES
I was pulling into my garage with my foot on the break going very slow, all of a sudden the jeep jumped forward smashing into my garage wall into the family room. Filed a claim with insurance company for both damage to car and damage to home. Claim number for car: 26-01382 Claim number for home: 26-01383
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11715350February 3, 2026
POWER TRAIN, ELECTRICAL SYSTEM
DRIVING DOWN ROAD, APPROXIMATELY 25 MPH THE JEEP ABRUPTLY STOPPED, NOTHING NO POWER TO ANY PART OF THE VEHICLE , LOSS OF DRIVE POWER. THANKFULLY NO ONE WAS BEHIND ME FOR SURE I WOULD HAVE BEEN HIT IN THE REAR, I AM SO AFRAID TO DRIVE THE VEHICLE , AS THIS HAS HAPPENED ON TWO OCCASIONS LATE SEPTEMBER AND OCTOBER 14 2025. ALREADY. THE DEALER CONFIRMED IT AS I SENT A PICTURE OF THE DASH BOARD THAT WAS TAKEN THE SECOND INCIDENT , WITH ALL THE THINGS THAT LIT UP. NO NOT ONE TIME WAS THERE ANY WARNING, MESSAGES OR LIGHTS PRIOR TO INCIDENT. I CONTACTED DEAERSHIP TO MAKE APT WAS TOLD "DONT BRING IT IN" THERE IS NO REMEDY, "ICAN GIVE YOU THE 800 NUMBER FOR CHRYSLER/JEEP" EARLY NOVEMBER I GOT RECALL NOTICE FOR THE BATTERY THAT COULD "GO ON FIRE" OR "BLOW UP" - I CALLED AND THE DEALER GAVE ME AN APPOINTMENT FOR 1/20/26 - 3 MONTHS??? IASKED IF THEY CAN ALSO ADDRESS THE 2ND RECALL FOR THIS PROBLEM THAT HAS OCCURRED 2 TIMES OUT OF NOWHERE WAS TOLD WE WILL GO OVER THIS WHEN YOU COME IN. I REQUESTED A LOANER CAR THATS WHY THEY MADE MY APT 3 MONTHS AWAY, THEY CLAIM DIDNT HAVE A LOANER UNTIL THEN. WENT ON 1/20/26 THE TECH CALLED ME TWICE ONCE TO TELL ME THERE IS NO REMEDY TO FIX AC7 PROBLEM AND THEY WILL SEE WHAT CAN BE DONE ABOUT "BATTERY ISSUE RECALL, CALLED AGAIN ASKING RIDICULOUS QUESTIONS LIKE HOW ARE YOU CHARGING THE VEHICLE, ARE YOU USING AN AFTER MARKET CHARGER, AS IF YOU DIDNT LEASE ME THIS VEHICHLE WITH THE CHARGE... I FELT LIKE THEY WHERE TRYING TO SAY ANY ISSUE WAS MY FAULT. I SENT THE TECH A TEXT TO LET HIM KNOW THAT I REALLY AM NOT COMFORTABLE PICKING UP THE VEHICLE WITHOUT THE NO REMEDY FOR THE ISSUE AND CONCERNED FOR MY SAFETY AND THE SAFETY OF MY FAMILY. HE SAID "YOU SHOULD BE ALRIGHT" "YOU SHOULD BE OK TO DRIVE", I TOLD HIM THAT I WASN'T REASSURED THAT I "SHOULD" BE OK??? i SAID I WANTED TO DISCUSS GETTING A LOANER OR REPLACEMENT VEHICLE, HE SAID THAT WAS NOT GOING TO HAPPEN & IF i DIDNT PICK THE VEHICLE I WOULD BE CHARGED $50/DAY FOR LOANER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715265February 3, 2026
ELECTRICAL SYSTEM
Vehicle Safety Complaint – Instrument Cluster Failure Component/System Failed: The instrument cluster (dashboard display), part number 68522503AD, malfunctioned and intermittently went completely black while the vehicle was in operation. The vehicle and component were available for inspection and were inspected and repaired at Tomball DCJR. Safety Risk: When the instrument cluster malfunctioned, I could not see vehicle speed, warning indicators, gear position, or other critical safety information. AutoNation CDJR Spring instructed me to continue driving the vehicle and rely on a mobile phone app to view speed, increasing distraction and crash risk. Stellantis later instructed me to drive the unsafe vehicle to another dealership, showing disregard for my safety. Problem Confirmation: The defect was diagnosed in April 2025 at AutoNation CDJR Spring while the vehicle was under warranty. The dealer confirmed the cluster qualified for warranty replacement but released the vehicle back to me against my wishes due to parts backorder, despite it being unsafe. Stellantis repeatedly refused to assist after I filed complaints. Inspections: In January 2026, after the condition worsened, AutoNation CDJR Spring again refused service. Tomball DCJR inspected the vehicle, confirmed internal cluster failure, test-drove it and observed the display shutting off, then removed and replaced the cluster. I was forced to pay $111.63 for installation despite the repair being warranty-related. Warnings/Symptoms Prior to Failure: The issue began as water-like droplets or spots inside the cluster glass that could not be wiped off, reducing visibility of safety information. The spots increased over time, visual clarity worsened, and the display eventually went completely black while driving. Summary: Jeep/Stellantis and AutoNation CDJR Spring failed to repair a known, worsening safety defect under warranty and instructed me to continue operating an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715189February 3, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle Safety Incident & Recall Case Summary In approximately October 2025, while my son was driving the vehicle on Highway 85 at approximately 70 mph, the car suddenly shut off and lost power without warning. He was able to safely pull over to the side of the road and had to restart the vehicle in order to continue driving. At the time of this incident, the vehicle had only a few thousand miles. As a parent, I am deeply concerned about my son’s safety, particularly given that this power loss occurred at highway speeds without warning. Shortly after this incident, I personally experienced a separate failure while driving the vehicle, during which the car would not accelerate as expected. This created an additional and serious safety concern during normal driving conditions. We brought the vehicle to an authorized Jeep dealership for evaluation. The dealership informed us that this issue was associated with a known recall and advised that there was no available fix or remedy at that time. In addition to this recall, the vehicle is subject to two other active safety recalls, both of which also lack available repairs: A recall involving sand or debris in the engine, which may impact engine performance and long-term reliability. A recall involving the high-voltage battery, for which we have since received additional notices advising us not to charge the vehicle and not to park it inside or near structures due to a fire risk. There is currently no fix available for this defect. We selected this vehicle specifically as an electric vehicle, in part because it was intended to be charged and used safely at home and to avoid the ongoing cost of gasoline. The current instructions not to charge the vehicle and to avoid parking it inside or near structures eliminate the vehicle’s intended purpose and expected use. Because of the loss of power at highway speeds, the failure to accelerate, the ongoing safety concerns, and the existence of multiple unresolved safety recal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715044February 2, 2026
UNKNOWN OR OTHER
My 2024 Jeep Wrangler experiences violent front-end oscillation at highway speeds after hitting bumps, resulting in temporary loss of steering control. The dealer suspects the steering stabilizer but refuses warranty repair due to inability to replicate. This is a safety issue that I am gravely concerned about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714946February 2, 2026
UNKNOWN OR OTHER
My 2024 Jeep Wrangler 4xe is subject to multiple active safety recalls involving fire risk, including Safety Recall 78C which currently has no remedy and is under stop-sale status. The manufacturer has issued written advisories restricting normal use and parking. I requested a manufacturer buyback due to loss of use and safety impairment. Stellantis corporate acknowledged the issue but has not provided a written determination or resolution despite multiple follow-ups and compliance escalation. The vehicle remains unsafe for normal use with no repair timeline, and the manufacturer is refusing to address loss of use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714846February 1, 2026
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, WHEELS
two issues. the first involves shaking and veering which continues since the purchase and this is the fourth time i have had concerns with this. vehicle it shakes at any speed and violently if i dont let up off the gas. the second issue occured while driving on the 5 freeway with the speed control on and suddenly there was a loud boom thud sound behind the front seet like running over a tire or something, the vehicle began to slow i applie gas and noticed the panel radio etc all working but a message appeared to stop or pull over and park and restart; however when i looked down to see if was in gear and it was in D and blinking like it does in park assist. the screen also ramdomly swithche the view. vehicle is currently in the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714826February 1, 2026
ELECTRICAL SYSTEM, SUSPENSION
My Jeep Wrangler 4xe underwent Safety Recall 68C, which included high-voltage battery replacement and associated electrical system work. The vehicle was held at the Jeep dealership for approximately one month for completion of this recall. After being notified that Recall 68C was completed, I picked up the vehicle. Immediately upon pickup, I experienced electrical issues that were not present prior to the recall. Specifically, the passenger-side power running board failed to retract. The service manager accessed the area under the dashboard and restored operation, stating it was likely related to the battery replacement or electrical work performed during the recall. Upon driving the vehicle, I also noticed the steering wheel was not centered when driving straight, and the front end appeared visually misaligned. Less than 24 hours after pickup, while driving at approximately 65 mph on the freeway, the vehicle experienced sudden and violent steering oscillation consistent with death wobble. This required me to immediately pull over for safety. The vehicle had no prior history of death wobble, steering instability, or electrical running board issues before Recall 68C was performed. Due to the severity of the condition, the vehicle was towed back to the Jeep dealership for further inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714770February 1, 2026
ELECTRICAL SYSTEM, ENGINE
Shutting off when I make stops have to put in park start over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714607January 30, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank God I acted fast and pushed start then stop to get it to go and out of the way, I was right infront of my job. Other times I have been alone and most recently during Christmas break my brother in law was in the car with me when it happened and he screamed and said to turn around, he’s a mechanic and he wanted to see what I was talking about. We didn’t even make it but out of the apartment complex when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714495January 30, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am submitting this complaint regarding a confirmed safety-related defect and manufacturer nonresponse involving my 2023 Jeep Wrangler Willys 4xe, VIN [XXX] . The failed component is the high-voltage hybrid battery system. The vehicle and battery pack are currently located at an authorized Jeep dealership and are available for inspection. The vehicle was delivered to the dealership on December 29, 2025 for recall-related service. On December 30, 2025, the dealership confirmed a high-voltage battery failure. A STAR case was opened and escalated to Stellantis engineering. The vehicle was immediately removed from service and has remained unusable since that date. Prior to removal from service, the vehicle experienced repeated loss of propulsion, Electric Mode Temporarily Unavailable messages, and driveline warnings during normal operation. These symptoms were reported over multiple service visits and documented by video. The vehicle was repeatedly returned to service with repair notes stating “could not replicate” and assurances that it was safe to operate, park indoors, and charge. Those assurances were later contradicted by the confirmed battery failure and recall-related safety restrictions, exposing my family and home to avoidable safety risk. The vehicle is subject to Recall Campaign 68C. Despite confirmation of a safety-related battery failure, Stellantis has not provided a written remediation plan, assigned a decision owner, or communicated a resolution timeline. The dealership has confirmed that further action is blocked pending manufacturer authorization. Stellantis initiated corporate contact by phone on January 27 and January 29, 2026. I responded in writing and by voicemail requesting written follow-up and confirmation of ownership. Stellantis did not respond in writing and did not return my voicemail. I am concerned that a like-for-like high-voltage battery replacement does not adequately remedy the safety defect or restore confidence in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714453January 30, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I was driving on the road & lost power was able to pull to side & then return home & get to dealership a couple days later when open & was told it was power train related
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714248January 29, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
See attached letter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713980January 28, 2026
ELECTRICAL SYSTEM
I took my Jeep to the dealership to have the 68C recall fix done. Upon “passing” I was told I could continue charging as normal. I began charging as I did prior to the recall and recall fix and it fried my GFCI outlet and thankfully so or it my house would have caught fire. The only thing on that circuit is the Jeep charger and garage door opener, same as before the recall and recall fix. I’ve had an electrician out to confirm it wasn’t an electrical issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11713837January 28, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanation warning light, as well as others not specified, would illuminate intermittently. The vehicle was taken to the dealer several times; however, the dealer was not able to diagnose the failure. The dealer updated the vehicle's software but was unable to provide a remedy for the failures. The dealer informed the contact of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 25 MPH, after accelerating from being idle at a stop light, the vehicle suddenly jerked and stopped. The contact pressed the accelerator pedal, and when doing so, the vehicle accelerated at a high speed, immediately causing the contact to lose control of the vehicle. The vehicle ended up crashing into a fire hydrant, causing it to stop. The air bags did not deploy. The contact received injuries to their shoulders, lower back, neck, and left knee. Medical attention was needed. A police report had been filed. The vehicle was towed from the incident. The contact stated that while the police were there, the officer noticed the engine revving as if the accelerator pedal was being pressed; however, the pedal was not pressed at the time. The manufacturer was made aware of the issue, and a case was opened. The contact had not heard from the failure. The contact had not experienced a failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11713576January 27, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the contact was informed that a diagnostic test was initiated. The contact was concerned that the dealer was trying to charge a fee and advised the dealer to start with the recall repair, which was free of charge. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713446January 26, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always said service it and each time the dealership has said the temperature in the car has to be prime. It still doesn’t work. The key fobs continue to disconnect even with new batteries. The screen at times delays and needs an upgrade. The battery or both batteries even in the summer dies if the car isn’t driven for more than 3 days. We spend more time jumping the vehicle than driving it. It’s a 2021 and only has 35000 miles on it. Why pay for a vehicle that spends more time in the shop than in the driveway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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