Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11674111July 16, 2025
UNKNOWN OR OTHER
The ABS light came on all of a sudden. The mechanic says the ABS module is bad. This seems to be a widespread problem as our Jeep has been out of commission for over a month now due to a replacement part lack of availability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674137July 16, 2025
ELECTRICAL SYSTEM
Defrost system comes on randomly for approx 45 seconds after starting the vehicle regardless of whether or not climate control is on, and regardless of outside temperature, engine temperature or other settings in vehicle. After the 45 secs, climate control returns to whichever current setting is and continues to operate normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674109July 16, 2025
ENGINE, SEAT BELTS
From the moment I drove off the lot, I encountered problems. The battery light came on immediately, requiring a replacement within weeks. I returned to the original CarMax location for this service. However, this was only the beginning. Over time, I discovered the following: The driver seatbelt was not functioning properly The right rear passenger seatbelt buckle was completely missing The filters were filthy and had not been cleaned or replaced in well over a year, according to a trusted mechanic The engine may now require replacement at just 38,000 miles When I called CarMax to report the missing seatbelt buckle, I was incorrectly told that my vehicle was not under warranty. This was untrue — I was well within the warranty period at the time. Despite this, I was ignored, and the safety concern received no follow-up or correction. This points to either a falsified or negligent vehicle inspection at the time of sale. Your "125+ point inspection" failed to catch multiple clear safety hazards and wear issues — or worse, they were deliberately overlooked. What’s most disturbing is that I only discovered the missing seatbelt after my sister drove the vehicle with my [XXX] and [XXX] nephews in the backseat. One child had to sit in the middle because the rear right buckle was completely missing. That realization — that I unknowingly placed children at risk in a vehicle that your team labeled "safe" — is devastating. Now I’m being told that the engine may be failing — and it hasn’t even hit 40,000 miles. I was recently asked by the Southlake service team to provide oil change records, which I am willing to share. But let’s be clear: An oil change receipt does not explain why a newer engine is failing at this mileage — unless something much deeper is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673714July 15, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I am writing to formally notify you of a serious issue I am experiencing with my recently purchased 2025 Jeep Wrangler Rubicon X , purchased on 17 June 2025 from your dealership. Just two weeks after taking delivery of the vehicle, I encountered a major electrical malfunction that rendered the car unsafe and undrivable. While driving, I received an alarming safety message on the dashboard stating: "For safety reasons, please park the vehicle. It will shut off automatically." Shortly after, multiple critical warnings appeared, including: Check Engine light illuminated Gear indicator began blinking Transmission failed to shift properly Loss of acceleration control and other electronic functions This sudden failure occurred without any prior warning and has caused significant inconvenience, as well as concern regarding the vehicle’s reliability and safety—especially considering it is a brand-new car with only approximately [insert mileage] miles on it. I am requesting a prompt investigation into this issue and an explanation regarding the cause of the failure. I would also appreciate immediate support in resolving this matter, including warranty service, temporary transportation arrangements, and a clear action plan moving forward. Please confirm receipt of this message and advise on the next steps. I look forward to a swift and responsible resolution to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673435July 14, 2025
ENGINE
Vehicle: 2018 Jeep Wrangler Sport Unlimited VIN: [XXX] Mileage at failure: 40,631 miles Issue Date: [XXX] Component: Engine / Cooling System / Head Gasket My 2018 Jeep Wrangler began experiencing overheating issues at approximately 40,000 miles. The engine cooling fan was frequently running on high, and I noticed an increase in coolant loss. The vehicle was taken to an authorized dealership, where a hydrocarbon test was performed and failed — confirming a likely head gasket failure on the driver-side cylinder head. The technician suspected a defect in the cooling system. I was quoted $4,500 just for engine disassembly, before any repairs. The vehicle is now undrivable and is being sent to another independent shop for a second opinion, costing an additional $250. My Wrangler has been properly maintained, and there is no evidence of abuse or neglect. I have attached a dealership invoice and diagnostic notes. This kind of failure should not occur on a well-maintained vehicle with only 40,000 miles. After researching the issue, I discovered that other Jeep owners have reported similar overheating and head gasket failures, particularly in models equipped with the 3.6L Pentastar engine. Technical Service Bulletin (TSB) 18-078-18 Rev A describes cooling system concerns that may contribute to this type of failure. I believe this may indicate a broader defect in the engine or cooling system. Stellantis has not responded to my repeated requests for assistance. I am filing this report to document the issue and request a formal investigation, as this may be part of a wider pattern of early engine failure affecting this vehicle model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673478July 14, 2025
AIR BAGS
Airbag light is on and the code it says is for clock spring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673214July 13, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving my 2019 Jeep Wrangler to work and my Jeep started throwing all the things on the dash, Start/Stop lost communication, ABS System lost communication, plus several other issues and I went into limp mode. I had it towed to the dealership to find out what was wrong and they told me it was the ABS Module. That was on Wednesday June 11th, 2025. It was 3 weeks before they got the part. When they went to program the ABS Module, it froze up and they had to order another one that took a week to get in. They replaced it again and told me, it was fixed. I picked it up on Wednesday, July 8th, around 5:00 pm and on that Friday, July 11th, at noon my check engine light came on again. I’m taking it in tomorrow to see what it is this time. So far it’s just the check engine light and I’m praying it don’t quit on me getting it there. There should definately be a recall on the ABS Module. I’ll be writing another update after I see what’s going on tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672750July 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Jeep Wrangler. The contact stated that while driving at 40 MPH and depressing the accelerator pedal, the vehicle lost motive power and stalled. The check engine warning light was flashing. The vehicle was taken to the local dealer, where it was diagnosed that the oil pressure sensor circuit had failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to two other local dealers, Marino Chrysler Dodge Jeep Ram (5133 W Irving Park Rd, Chicago, IL 60641) and Dodge Parts Overstock Parts (2875 Mall Hill Dr, Lakeland, FL 33810), where it was diagnosed the oil pressure sensor circuit had failed and needed to be replaced. The oil pressure sensor circuit was replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 107,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672768July 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the message "Service Shifter" was displayed and several unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, only the check engine warning light remained illuminated. Additionally, the contact stated while driving on a back road at 25 MPH, the windshield wipers engaged independently, and the power steering became inoperable. Several unknown warning lights were illuminated. The contact immediately pulled over, and the vehicle was towed to a local independent mechanic, where the failure could not be duplicated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 66,201.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672533July 10, 2025
SERVICE BRAKES
I am on my 4th set of front brake calipers. the last 3 have been replaced at a Wyler Jeep 5881 Gender Rd. Canal Winchester, Ohio 43110...Phone 614-834-6080 and now I am having issues with my left front brake again... This has been in for this service the following times 5/15/2023(could not drive due to brakes locking up) 5/162023 7/5/2023 3/4/2025 (was told not to drive) and now I have to take back up 7/11/2025... I have contacted Jeep and I have a Case #[XXX] The past 3 times they were put on for free under part warranty, and I did receive a courtesy vehicle to drive... I don't want to continue to do this every year or two INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672610July 10, 2025
STEERING, SUSPENSION, WHEELS
I am filing this complaint due to a serious and recurring safety issue known as the “death wobble” on my 2018 Jeep Wrangler Unlimited JL. This defect causes violent front-end shaking at highway speeds when hitting bumps or making minor steering corrections. The issue began during the first week of ownership and has persisted through five separate service visits. Repairs have included steering damper replacements, track bar, alignments, and balancing, but the issue continues to return. A dealership technician confirmed the shaking on October 9, 2023, during a test drive at over 70 mph. The vehicle was only sent to a certified Jeep service center on the fourth visit. After researching the problem, I found this is a well-documented and widespread issue among Jeep owners — especially on Wrangler models of certain years. There are numerous forums, websites, and videos where other owners describe the exact same symptoms, often with no long-term resolution. I shared this information with the dealership to help them understand the seriousness of the issue, and only then did they investigate further. I have video evidence of the defect, technician confirmation, service records, and text messages showing dealership delays. This defect creates a major safety concern, especially with children in the car, and could easily cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672434July 10, 2025
ENGINE AND ENGINE COOLING, STEERING, ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 20 MPH, the vehicle stalled. The contact stated that the vehicle was restarted. The contact continued to drive, but the power steering became inoperable. The contact stated that the vehicle became extremely hot, and the cells popped and damaged the battery. The contact stated that the check engine, power steering, and battery warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 49,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672452July 10, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The hybrid-electric system, including the high-voltage battery, battery pack control module (BPCM), and associated cooling systems, repeatedly malfunctioned. These failures caused loss of power while driving, electrical odors, and error messages. The vehicle is currently at the dealership for service and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has lost power multiple times while in motion, including on city streets and highways. These unexpected power losses significantly increased the risk of rear-end collisions and limited my ability to safely accelerate or steer in traffic. I have had to take anxiety medication when driving the vehicle due to fear of these events recurring, and I am deeply concerned about the safety of my family, including a newborn passenger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issues have been confirmed by an authorized Jeep dealership on multiple occasions. Despite several recall campaigns and attempted repairs, the same power loss and electrical system problems have recurred. Service advisors and technicians acknowledged the problems and attempted component replacements and reprogramming, but the malfunctions persist. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected and serviced exclusively by an authorized Jeep/Chrysler dealership (Autonation CDJR in Roseville, CA). There is no indication that FCA/Stellantis corporate has physically inspected the vehicle beyond dealership reports. It has not been inspected by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights and messages su
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11672230July 9, 2025
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Jeep Wrangler. The contact stated that the traction control, Lane Keep Assist, emergency brake, and driver assistant steering systems warning lights were illuminated. The contact stated that the cruise control was inoperable while the warning lights were illuminated. The contact stated that while starting the vehicle, the Traction Control Failure warning light illuminated without the vehicle being driven. The vehicle was taken to the dealer, who diagnosed that the wheel speed sensor and brake module had failed. The wheel sensor was replaced; however, the failure persisted. The vehicle was taken to another dealer, Garber Chrysler Dodge Jeep Ram (3408 US-17, Green Cove Springs, FL 32043); and was diagnosed with brake module failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672017July 8, 2025
ELECTRICAL SYSTEM, POWER TRAIN
I have had the recall completed but now my car to give a “service transmission “ message and that there is a problem with my clutch getting hot. There is no burning smells. are no issues such as rough gear changes or engine issues. It states the clutch is overheating and I’ve barely left the driveway. And this is after sitting still overnight Didn’t the recall fix this issue? It’s terrifying as it comes up stating that the transmission needs to be service then all information as to what gear you are in disappears while you are driving. This isn’t a recall fix it’s a nightmare. It wasn’t having a problem before but now it warning messages act like it’s going to burn up. There is NO burning smells no rough gear changes. Afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672104July 8, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, there was an abnormal fuel burning odor coming from the engine and entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE). The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672069July 8, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Vehicle check engine light illuminated along with multiple other lights on the dashboard. It had a difficult time accelerating on its own, very sluggish. At the next light the gas pedal was just tapped and the vehicle began to over accelerate increasing to over 30 MPH in a turning lane while crossing an intersection. Avoided a car accident and pulled into the nearest parking lot. That was the second time that type of incident occurred. The first time, the vehicle was self accelerating during 5 o’clock traffic in Los Angeles. We had to constantly press on the brakes only to avoid accidents until we could exit the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672011July 8, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
⸻ Title: Loss of Power While Driving on Freeway – Dangerous Malfunction Similar to Recall 23V-116 Complaint Description: I am reporting a serious and dangerous malfunction with my 2021 Jeep Wrangler Rubicon EcoDiesel. While driving on a high-speed freeway (70–80 MPH), all warning lights on the dashboard illuminated—including the check engine light—and the vehicle suddenly went into limp mode, resulting in a loss of power. This occurred in fast-moving traffic, putting me at immediate risk of a crash. This started happening again every time I got on the freeway for 10 minutes. I’ve owned this Jeep for about a year, have never taken it off-road, and have kept it properly maintained. All electrical components, fuses, and systems have been inspected, and no clear cause has been found. The problem persists and is clearly not due to driver use or negligence. This issue strongly resembles Recall Number 23V-116, which states that affected vehicles may experience a loss of drive power, increasing the risk of a crash. That recall was for 2021 Jeep Wrangler vehicles, the same model and year as mine. However, my VIN was not included, despite the fact that I’m experiencing the exact same symptoms described in the recall notice: “A loss of drive power increases the risk of a crash.” This issue began occurring shortly after that recall was issued, and it has happened multiple times, mostly during highway driving—making the vehicle extremely unsafe. I believe my vehicle should have been included in Recall 23V-116, as this is clearly a safety-related defect involving the powertrain or control module software. This is an urgent safety issue, and I respectfully request that NHTSA investigate why this VIN was excluded from the recall and consider expanding the recall to cover additional affected vehicles before someone gets seriously injured or worse. Vehicle Information: •Year: 2021 •Make: Jeep •Model: Wrangler Rubicon EcoDiesel •Transmission: Automatic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671598July 7, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2013 Jeep Wrangler. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 60,742 and at the time of registration, it was discovered that the mileage was 62,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671622July 7, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The jeeps ABS module is having an error code C2200 that is present in many jeeps and the manufacturer is unable to repair or emit a recall for this issue. Jeep went into limp mode on the rode and cannot be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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