Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11671722July 7, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument cluster was black and inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the instrument cluster needed to be replaced. The dealer informed the contact that the parts were on backorder. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671807July 7, 2025
UNKNOWN OR OTHER
Immediate Attention Required – Vehicle Left in Dangerous, Inoperable Condition by Krietz Auto Dealership in Frederick, MD. I am writing with extreme urgency to request your immediate attention and intervention regarding a critical issue involving Krietz Auto Dealership. I have been a loyal customer of Krietz Auto since I purchased my vehicle from them in 2020. Recently, I brought my truck in due to a loud noise coming from under the hood. I was told the rear differential needed to be replaced. To my knowledge, there were no other major issues at the time. After the dealership had my vehicle in their possession for over a month, I was shocked to receive it back in far worse condition. Upon picking up the vehicle, it could not idle without overheating. I attempted to drive home with my young child in the vehicle, only to realize it could not travel over 30 miles per hour without the temperature spiking dangerously high. Tragically, the vehicle has now completely broken down and is no longer drivable. I am being forced to have it towed to another repair shop at my own expense. What was originally a routine service appointment has now escalated into a situation that has left me without transportation and has put the safety of both myself and my child in serious jeopardy. This level of negligence is unacceptable. I trusted Krietz Auto with my vehicle and my family’s safety. I now fear the damage was either worsened or created during the time the vehicle was in their care. I am respectfully requesting that this situation be thoroughly investigated and immediately rectified. This is no longer just a service complaint — it is a matter of public safety and accountability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671473July 6, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving down the road in my 2008 wrangler and all of the sudden every light flashed on my dash board then it felt like I could not shift gears then smoke came pouring out of my air vents. I pulled over and got out realizing it was on fire. Climbed in to save my dog just before the fire got huge. My entire Jeep is gone.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11671280July 4, 2025
STRUCTURE:BODY, ENGINE, SUSPENSION
After purchasing seems the vin was updated with information I was not disclosed. The bcm has never worked correctly the instrument panel is erratic and even with a code reader showing P codes there’s no check light. The steering makes the entire vehicle jump over half a road. Blind spot monitors don’t know what to do sometimes they are unavailable, odometer has all 9s sometimes. I did all the checks on the vehicle at the time and what I was given showed I had a 2018 4 door Sahara and that was what I was led to believe. After having issues and getting my registration I started looking at everything more because the dealer registered me as a commercial passenger truck(still don’t know why) but found a report that says Moab/sahara and my seems my vehicles body chasis and motor are all over the place. I’m pretty sure the engine is failing as at one point in one of the reports I found it stated it failed emissions. But the overall worst is that the suspension looks like it came off the titanic compared to the body panels, there’s a lot of welding and rusted or “appearingly tampered” pieces in the chassis and the vehicle seems to be coming apart at every seam. I am currently not driving it because it looks to have sank down to where it could be dangerous I’m pretty sure the suspension, frame, and axles aren’t rated for what’s on it and sounded like something may be coming off at the wheel or axle area last time I did drive it. The vehicle I thought I was purchasing had safety guidelines and there is 2.0 parts, 3.6 parts on this along with random other countries parts. It was bought used “As-Is” but not under the pretense that they assembled it by hand from leftovers. It wouldn’t pass safety standards or emissions in a foreign country much less in the UNITED STATES. I am starting here but will be seeking legal counsel. No longer certain I even have a jeep frame or chassis or just some panels stuck to a rusting timebomb. I’ve only drove like 8,000 miles. Now I’m scared to
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671279July 4, 2025
ENGINE
While operating the 2021 Jeep Wrangler under normal driving conditions, I experienced repeated overheating issues. A high-pitched noise was consistently heard coming from under the hood during operation. Simultaneously, the engine temperature gauge would spike to high, and the infotainment system displayed an engine overheating warning. When the vehicle is started from a cold start - the high pitch is constant. To prevent damage or risk of fire, I immediately pulled the vehicle over and allowed the engine to cool. Upon restarting, the overheating issue persisted, with the temperature gauge rising and falling erratically—up to four times during a 15-minute drive. I brought the vehicle to an authorized Jeep dealership service center for inspection. The following findings were documented: Coolant System: High-temperature coolant reservoir found completely empty. Low-temperature reservoir found low on coolant. Evidence of coolant leakage at multiple coolant line fittings. Engine Block: External head gasket leak observed. Pressure test confirmed leaks in coolant lines. Internal Engine Inspection: Spark plugs were removed and coolant residue was found in the combustion chambers. Cylinder walls showed damage consistent with overheating. Slightly burned valves noted during inspection. Based on the findings above, the engine has suffered critical failure due to overheating and internal coolant leakage. The combination of external gasket leaks, coolant residue in the cylinders, damaged cylinder walls, and burned valves presents a serious mechanical and safety concern. Full engine replacement is required. Estimated cost: $16,000.00 This engine failure may pose a significant safety risk due to: Sudden loss of power while driving, Potential engine fire from overheating, Exposure to steam or hot coolant under hood Risk of engine seizing while on motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671275July 4, 2025
ELECTRICAL SYSTEM
Someone knocked saying the 2021 jeep wrangler 4XE was smoking. The vehicle was filled with smoke. When the back doors were opened, the interior neer the battery was all melted. A couple minutes later the vehicle burst into flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11671105July 3, 2025
UNKNOWN OR OTHER
I was driving on the highway and all of a sudden the vehicle fell dead and I can’t put it into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671004July 3, 2025
ELECTRICAL SYSTEM
After a UConnect OTA software update was received in Feb of 2025, the radio frequently crashes and reboots shortly after starting the car. Frequently this will result in the backup camera image being frozen for up to 30 seconds before the radio reboots. This causes a potentially dangerous situation if you rely on the camera while backing up. Also, after this happens the wireless access point can not be enabled without manually rebooting the radio again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670711July 2, 2025
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
This vehicle is not suitable for driving, it has suspension, alignment, brake and speed problems. I was about to have an accident, I was going down an avenue and suddenly the wheels stopped and the car began to move from one side to the other and I lost stability of the steering wheel and the car, putting my life and the lives of my family (my girlfriend and my mother) at risk, luckily I did not cause an accident because there was no car in the side lane ... It is impossible to drive this car, the next day I took the car to a detailed inspection at a mechanical workshop specialized in Jeeps and indeed it has serious and serious problems with the car. There are images where the lights on the dashboard are on and the engine is also overheated ... For this reason, I decided to return the car to the dealer and file the report as evidence of this defective car and dangers to driving ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670730July 2, 2025
SERVICE BRAKES, STEERING, POWER TRAIN
One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670851July 2, 2025
ELECTRICAL SYSTEM, STEERING
I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670910July 2, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
The check engine light came on in my car. I was waiting for the dealer to call me to fix it for the 3rd time. I was on my way home when every electrical option on the vehicle turned on- wipers, lights, dash lights, brake- which caused the car to brake- then it turned off and I had no brakes, the car had no steering, it accelerated and I went off the road.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11670263June 30, 2025
ELECTRICAL SYSTEM
On May 9, 2025 I was driving down the road and the engine shutdown. I was lucky not to be in much traffic and pulled off the road (no power steering or brakes). Had I been in a left lane on a freeway this is very dangerous and I could have been rear ended. I was just told that a replacement TIPM will not be available until July 9, 2025. This must be failing at a high rate, if it takes almost 2 months to get a new TIPM, and follows 2 or 3 previous recalls by you for the same failure on previous years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670405June 30, 2025
STEERING, WHEELS, SUSPENSION
STATEMENT OF FACTS 1.I am the registered owner of a 2023 Jeep Wrangler Rubicon (VIN: [XXX]), purchased for approximately $75,000 USD, inclusive of all taxes and registration, in cash. 2.I have been driving different cars for over 25 years and have owned multiple vehicles. This Jeep Wrangler is the most expensive vehicle I have ever owned, and the only one to cause severe safety issues for me and my family. 3.I primarily drive this vehicle on weekends with my two young children (ages [XXX] and [XXX]) seated in the rear seats. The persistent and unresolved mechanical issues with this vehicle have directly jeopardized our physical safety and my livelihood( I couldn’t go to work during many weeks) 4.There are new problems related to manufacturing defects that keep poping up every month since last 6 months while the car is only used for 25k and under basic warranty (Example on top of serious DEATH WOBBLE issue , there are incidents of COOLANT ISSUES, 95B SAFETY RECALL, BATTERY PACK ISSUES- REFER below Photos, in addition I have phone messages and VIDEOS of DEATH WOBBLE as Evidence) ISSUES AND SERVICE HISTORY 4.At approximately 5,000 miles of use, the vehicle began exhibiting significant technical issues. 5.The first major defect was related to the battery pack, which rendered the vehicle inoperable. The dealership held the vehicle for approximately two months in 2023 to address this issue. 6.Over the last six months, the vehicle developed a recurring and dangerous condition widely referred to as the "death wobble" – a violent and uncontrollable shaking of the vehicle while driving on the freeway. 7.This defect has occurred multiple times, forcing me to immediately pull over on the freeway, placing me, my children, and surrounding drivers at serious risk of harm or collision. 8.I have documented multiple instances of the death wobble via video and have submitted evidence to both: oThe Jeep dealership oJeep Customer Care / FCA US LLC 9.Despite my repeat INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669626June 27, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
April 22, 2025 my 2008 Jeep lost power. There was a sequence, where one warning light was followed by another, followed by a complete loss of power. I charged the battery, car started up, I drove to dealer (a 5-minute trip), and by my arrival the Jeep had again lost all power. Dealer checked the vehicle, and told me the battery and charging system were fine, but the ABS brake modulator was draining the power. They have not been able to get another modulator and the vehicle is still at the dealer (Crown Chrysler Jeep Dodge Ram Dublin, OH). Losing power precipitously presents a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669688June 27, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Turned on ignition and wipers and headlights turned on with no control, car ignition beeped constantly, all dash lights illuminated, all gauges stopped working (speedometer, fuel, tachometer, temperature) and there was a clicking noise on the transmission. Had to drive home hoping my electrical system wouldn’t shut down while driving home. Narrowed down to faulty TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669742June 27, 2025
ENGINE
The 3.6L Pentastar engine has a know engine problem with the Cam, valves, lifters. I am a lucky enough to have the same ticking issues as millions of other unsuspecting customers. They was just quoted $6,000 dollars for the repair at our local Dodge dealer for a know defect on this particular engine. This issue should be brought up to US consumer protection and be covered by the manufacturer. My 2018 Jeep has 71,000 miles! The Engine should not have a catastrophic failure this early in its life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669798June 27, 2025
SERVICE BRAKES
ABS module is bad. I have been trying to get one for close to 2 years. Jeep tells me they are still on back order and not able to get one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669786June 27, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle experienced multiple serious fuel system failures, including a failed fuel injector and high-pressure fuel pump. After these components were replaced, it was confirmed that fuel was still entering the engine crankcase. At no point did the vehicle trigger a “Check Engine” light, oil dilution warning, low oil pressure alert, or any hybrid/electric powertrain. This represents a critical safety & reliability issue. Fuel dilution of engine oil can: severely degrade lubrication, increase crankcase pressure, and/or lead to internal engine failure or fire The lack of any warning or diagnostic code suggests either: a software calibration issue in the ECM/BCM that failed to detect the problem, a sensor failure, and/or a defect in the onboard diagnostic system itself. This could indicate a broader defect affecting the safety of the 4xe platform and request investigation. This failure delayed necessary service and put both vehicle and occupants at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669755June 27, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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