Jeep Liberty Complaints

8,882 consumer complaints on file.

#10448970February 22, 2012
FUEL SYSTEM, GASOLINE
THE GAS TANK OVERFLOWS EVERY TIME YOU FILL IT UP WITH GAS. NO MATTER WHO FILLS IT UP OR WHAT GAS STATION I GO TO, WHEN THE GAS PUMP SHUTS OFF THE GAS IS SPILLING OUT OF THE TANK. THIS IS A SERIOUS SAFETY HAZARD. I HAVE HAD TO REMOVE GAS FROM MY VEHICLE AND MY CLOTHING AND BODY ON SEVERAL OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448981February 22, 2012
STEERING
LATE NIGHT I HAD STOPPED AT A TRAFFIC LIGHT AND HAD BEGUN TO MOVE WHEN I HEARD A NOISE COMING FROM THE BACK END OF THE JEEP. I WAS THEN DRIVING AT ABOUT 30 - 35 MPH WHEN THE BACKEND STARTED TO "SLIDE" OUT LIKE I WAS ON ICE. SINCE THERE WAS NO ICE I PULLED OVER TO CHECK IT OUT WITH A FLASHLIGHT. I CHECKED THE WHEELS, PUT THE HAZARD LIGHTS ON, AND SINCE I WAS PRETTY CLOSE TO HOME I DROVE BETWEEN 10 - 15 MPH. TODAY I FOUND OUT THE ONE OF THE CONTROL ARMS WAS SO RUSTED THAT IT BROKE AND THE OTHER WAS RUSTED BADLY WHERE IT WAS WELDED. NOTHING ELSE ON THE BOTTOM OF THE JEEP LOOKED SO RUSTED AND I TAKE GOOD CARE TO GET THE UNDER BODY WASHED OFTEN IN THE WINTER. THE ARMS LOOKED LIKE THEY HAD BEEN SITTING IN A JUNK YARD FOR 20 YEARS OR SO, THEY WERE THAT BAD! WE CALLED THE LOCAL JEEP DEALER TO ASK ABOUT A WARRANTY OR EVEN A RECALL BUT WERE INFORMED THERE WAS NEITHER. SHE GAVE US A NUMBER TO CALL AT CHRYSLER WHICH WE DID IMMEDIATELY. WE WERE TOLD THE SAME THING THERE BUT THEY GAVE US A CASE NUMBER. I DID FIND AN ARTICLE ON THE INTERNET FROM SEPT. 20, 2011 THAT SAID THERE WERE AT LEAST 11 COMPLAINTS OF THE SAME PROBLEM AND THAT IT WAS BEING INVESTIGATED BY NHTSA. I WAS LUCKY ENOUGH THAT I WASN'T DRIVING ON THE FREEWAY 70 + MPH SINCE I USUALLY LEAVE FOR ARIZONA THIS WEEK. SINCE THERE MAY BE OTHER JEEP OWNERS OUT THERE UNAWARE THAT THIS COULD HAPPEN, I DECIDED TO MAKE THIS COMPLAINT. I THINK THAT THIS IS EXCESSIVE RUST ON A VEHICLE ONLY 7 YEARS OLD. EVEN THOUGH THERE WAS NO ACCIDENT OR A DEATH, PLEASE TAKE THIS COMPLAINT SERIOUSLY. I DO HAVE SOME REALLY GOOD PICTURES OF THE PARTS BEFORE THEY WERE REMOVED FROM THE JEEP IF YOU NEED THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448826February 21, 2012
FUEL SYSTEM, GASOLINE
THE GASTANK OVERFLOWS AND SPITS OUT A CONSIDERABLE AMOUNT OF GASOLINE EVERY TIME YOU GET GAS! IT IS A HAZARD AND A SAFETY ISSUE. I HAVE CONTACTED CHRYSLER JEEP FOR A YEAR NOW AND THEY REFUSE TO ASSIST IN CORRECTING THE PROBLEM. I HAVE ATTEMPTED TO GET THE GASTANK REPAIRED AND IT STILL WILL NOT WORK PROPERLY. FROM MY RESEARCH THERE ARE MANY OF THESE COMPLAINTS ONLINE ABOUT THIS SAME ISSUE. I CAN'T BELIEVE JEEP HAS NOT ISSUED A RECALL ON THESE VEHICLES. I AM WORRIED EVERYDAY ABOUT THE SAFETY OF ME AND MY FAMILY. I'M NOT WILLING TO TAKE ANY MORE CHANCES WITH GAS ALL OVER THE TRUCK EVERY TIME I DRIVE, AND HOW CAN I GO ABOUT SELLING A CAR TO SOMEONE WITH THIS PROBLEM. I AM NOT SURE WHERE TO GO NEXT. I HOPE YOU CAN HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448819February 21, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS HAVE FALLEN INTO MY DOOR WELL BECAUSE, AS I'M TOLD BY JEEP SERVICE ADVISORS, BECAUSE OF DEFECTIVE PLASTIC CLIPS INSTALLED ON THEIR WINDOW ASSEMBLIES. THIS HAS BEEN AN ONGOING PROBLEM SINCE I'VE OWNED THIS JEEP AND I CONSIDER IT TO BE A SAFETY ISSUE BECAUSE I LIVE IN THE HEART OF CARJACKINGS, THEFTS, & CRIME IN GENERAL, AND CANNOT LOCK MY CAR BECAUSE I HAVE NO WINDOWS. (I AM ALSO ELDERLY, FEMALE & CONSIDER MYSELF TO MORE VULNERABLE TO CRIME CHRYSLER HAS AGREED TO REIMBURSE ME, BUT THEN RE-ENGAGED, AND WOULD RATHER HAVE A "CAT FIGHT" THAN TO STEP UP PLATE & PAY FOR THE PROBLEM THEY HAVE CREATED FOR THE CONSUMER! MANY JEEP OWNERS, LIKE MYSELF HAVE HAD THEIR WINDOW FALL MORE THAN 10 TIMES @ $400.00 PER FIX = $4,000 X 10 MILLION SOLD (APPROX.) = $40,000,000. STAGGERING AND INTENTIONAL PROFITS WHEN THE HAVE CREATED INTENTIONAL DEFECTS TO PASS ON TO THE CONSUMER! CHRYSLER HAS BULLIED ME AND THEIR GREED HAS CAUSED ME MUCH STRESS AND UNNECESSARY EXPENSE DUE TO THE FACT THAT I AM ON LIMITED INCOME AND CANNOT SUSTAIN THIS EXPENSE. I WILL NEVER OWN ANOTHER JEEP SIMPLY BECAUSE OF CHRYSLER'S APATHY, LACK OF FAIRNESS TO THE FOUNDATION WHO BUILT THEIR LOUSY CORP - THE AMERICANS! THEY ARE AWARE THIS PROBLEM IS WIDESPREAD, BUT CHOSE TO TREAT EACH CASE AS ISOLATED, AND IN MOST CASES WILL NOT PAY. BAIL THEM OUT AND WE GET RIPPED OFF IN RETURN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448840February 21, 2012
FUEL SYSTEM, GASOLINE
WE PURCHASED THIS CAR IN AUGUST OF 2008 FROM A DEALERSHIP WITH 25,462 MILES. WHEN YOU FILL THE CAR WITH GAS IT OVERFLOWS OUT THE GASCAP INSTEAD OF THE GAS PUMP AUTOMATICALLY SHUTTING OFF. IT SPLASHES BACK AT YOU. I HAVE NO CHECK ENGINE LIGHTS. I WAS TOLD THAT BECAUSE OF SADDLE BAG STYLE GAS TANK I SHOULD LET THE ENGINE RUN FOR A MINUTE AT IDLE BEFORE TURNING ENGINE OFF AND FILLING GAS TANK. I TRIED THIS SEVERAL TIMES AND GAS PUMP STILL DOES NOT STOP WHEN IT SHOULD AND SPLASHES BACK AT YOU BEFORE PUMP STOPS. IS THERE A SOLUTION TO THIS PROBLEM? GAS SPRAYS BACK AT YOU AND ALSO RUNS DOWN SIDE OF CAR. IT COULD BE DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448862February 21, 2012
FUEL SYSTEM, GASOLINE
GAS TANK OVER FILLS ON 2005 JEEP LIBERTY. WHEN PUMPING GAS , AUTOMATIC SHUT OFF DOES NOT WORK AND TANK OVERFLOWS. VERY ANNOYING AND VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448406February 18, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I WAS TRAVELING 70 MPH ON THE FREEWAY WHEN I VERY SLIGHTLY LET OFF THE ACCELERATOR AS I CAME OVER A BRIDGE. AT THAT POINT, PART OF THE JEEP WANTED TO GO STRAIGHT AND THE OTHER PART WANTED TO GO OFF THE ROAD. IT TRULY FELT LIKE THE JEEP WAS GOING TO ROLL. I SLOWED DOWN AND MANAGED TO KEEP IT GOING STRAIGHT UNTIL I COULD SAFELY PULL OFF THE FREEWAY. HAD IT TOWED TO MY DEALER WHO INFORMED ME THAT THE LEFT REAR LATERAL ARM CONNECTING AXLE TO THE FRAME RUSTED THROUGH AND BECAME DISCONNECTED. THEY ALSO SAID THAT THE RIGHT LATERAL ARM IS CLOSE TO RUSTING THOUGH AS WELL. ALTHOUGH THE LATERAL ARMS WERE ON BACKORDER FROM CHRYSLER, THE DEALER MANAGED TO FIND ONE FROM ANOTHER DEALER AND REPLACED THE LEFT ARM. WE AGREED TO ORDER THE RIGHT LATERAL ARM AND REPLACE IT BEFORE IT TOO BECOMES DISCONNECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448277February 17, 2012
AIR BAGS
IN MY DRIVEWAY, I STARTED THE IGNITION, THEN PAUSED TO FINISH TEXTING. WITH THE ENGINE RUNNING, STILL IN PARK, THE PASSENGER AIRBAG SUDDENLY DEPLOYED. I HAD ENOUGH TIME TO COVER MY FACE WITH MY ARMS BEFORE THE DRIVER SIDE AIRBAG DEPLOYED. I HAVE A MINOR BURN ON MY FOREARM, AND MY EARS ARE STILL RINGING, BUT WAS OTHERWISE UNHARMED. THIS INCIDENT COULD HAVE BEEN MUCH WORSE SINCE I WAS ON MY WAY TO PICK UP MY SMALL CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10448307February 17, 2012
FUEL SYSTEM, GASOLINE
FOR THE SECOND TIME IN LESS THAN A MONTH MY GAS TANK HAS OVERFLOWED WHILE FILLING. I WENT TO A DIFFERENT PUMP THAN THE PREVIOUS TIME. THIS TIME THE PRESSURE OF THE GAS GOING IN WHEN IT OVERFLOWED WAS ENOUGH TO CAUSE THE GAS TO SPRAY BACK OUT AND UPWARD TOWARDS MY FACE. I HAVE A 3 YEAR OLD WHO RIDES IN MY VEHICLE ALL THE TIME INCLUDING WHEN I STOP FOR GAS. I HAVE TO TAKE HER OUT OF HER CARSEAT AND CARRY HER INSIDE TO PAY. GAS GETS ON MY HANDS WHICH I CAN'T GO INSIDE TO WASH OFF WITHOUT GETTING GAS ON HER IN THE PROCESS. IF I WOULD HAVE BEEN STANDING IN FRONT OF THE GAS NOZZLE THIS TIME, IT WOULD HAVE SPRAYED INTO MY FACE AND EYES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448353February 17, 2012
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A CLUNKING NOISE HEARD WHEN DRIVING OVER ROAD BUMPS. IN ADDITION, THE VEHICLE WOULD SWAY BACK AND FORTH ABNORMALLY. THE FAILURE OCCURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE UPPER BALL JOINT FAILURE, THE LOWER BALL JOINTS WERE ALSO BEING DAMAGED. IN ADDITION, THE TIE RODS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448135February 16, 2012
FUEL SYSTEM, GASOLINE
WHEN GAS IS FINISHED PUMPING, A PINT OF GAS SPILLS DOWN SIDE OF VEHICLE THEN ONTO GROUND. AUTOMATIC SHUTOFF DOESN'T ENGAGE WHEN FINISHED PUMPING GAS AT ANY GAS STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448022February 15, 2012
ELECTRICAL SYSTEM, AIR BAGS
AIR BAG LIGHT IS COMING ON RANDOMLY. NO PATTERN OF ANY KIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448119February 15, 2012
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AT APPROXIMATELY 0520 A.M. ON JANUARY 23, 2012 I WAS TRAVELING NORTH ON WEST VIRGINIA ROUTE 26 JUST OUTSIDE OF KINGWOOD, WEST VIRGINIA ON MY WAY TO WORK. I WAS DESCENDING A HILL AROUND SEVERAL SHARP TURNS AT A RATE OF SPEED APPROXIMATELY 30 MPH ON DRY BUMPY PAVEMENT. WITHOUT WARNING I FELT A VIBRATION WHICH SEEMED TO ORIGINATE IN THE REAR OF MY 2005 JEEP LIBERTY. SEVERAL SECONDS LATER A HARD THUMP WAS FELT UNDERNEATH THE FLOOR BOARDS ACCOMPANIED BY A METAL SCRAPING NOISE. I IMMEDIATELY BEGAN APPLYING THE BRAKES TO STOP THE CAR TO INVESTIGATE BUT BEFORE I COULD BRING THE VEHICLE TO A COMPLETE HALT THE REAR OF THE CAR BEGAN TO COME AROUND TOWARD THE FRONT OF THE SUV FROM THE RIGHT. ONCE I GOT THE CAR COMPLETELY STOPPED I PUT IT INTO PARK, APPLIED MY EMERGENCY BRAKE, TURNED ON MY HAZARD LIGHTS AND THEN GOT OUT TO INVESTIGATE THE SITUATION. AS I EXAMINED THE BACK OF THE VEHICLE I NOTICED THAT THE RIGHT REAR WHEEL WAS OUT OF ALIGNMENT ALMOST TOUCHING THE BACK OF THE WHEEL WELL. I THEN SHINED MY FLASHLIGHT UNDERNEATH OF THE CAR AND SAW THE FRONT END OF THE DRIVE SHAFT LYING ON THE STREET. I COASTED MY CAR INTO A NEARBY DRIVEWAY TO GET IT OFF OF THE STREET. I HAD MY VEHICLE TOWED TO THE NEAREST JEEP DEALERSHIP FOR REPAIR. DIAGNOSIS: RIGHT HAND REAR CONTROL ARM FAILURE DUE TO EXCESSIVE EROSION/RUSTING. I HAD THE FAILED PART REPLACED AND AS A PRECAUTION I HAD THE LEFT HAND CONTROL ARM REPLACED AS WELL. BOTH OLD PARTS ARE AVAILABLE FOR INSPECTION. I PURCHASED MY JEEP NEW IN WISCONSIN IN 2005 AND I MOVED TO WEST VIRGINIA IN 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447918February 14, 2012
FUEL SYSTEM, GASOLINE
WHILE FILLING WITH FUEL, WHEN ALMOST FULL, FUEL WOULD GUSH OUT OF THE FILLER. THIS HAPPENED REPEATEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447959February 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO WOBBLE. THE CONTACT ALSO HEARD A SNAPPING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS THEN TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE REAR LOWER CONTROL ARM FRACTURED DUE TO CORROSION. THERE WAS AN INVESTIGATION OPEN UNDER NHTSA ACTION NUMBER EA11013 (SUSPENSION:REAR), THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447999February 14, 2012
FUEL SYSTEM, GASOLINE
FUEL OVERFLOW AFTER PUMP SHUTS OFF. PROBLEM OCCURS REGARDLESS OF FILL SPEED, AND REGARDLESS OF WHETHER PUMP STOPS AUTOMATICALLY OR MANUALLY. SIGNIFICANT OVERFLOW DRIPPING FROM VEHICLE, PUDDLING ON GROUND, AND SPLASHING ON PERSON PUMPING FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447779February 13, 2012
FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS AFTER IT IS FILLED. JEEP SERVICE TOLD ME IT IS CAUSED BY A CUT-OFF VALVE DEFECT NO LONGER COVERED BY WARRANTY AND THAT THE REPAIR COSTS $750.00 AND INVOLVES REPLACING THE ENTIRE FUEL TANK. I SEE FROM THE INTERNET THAT THIS PROBLEM IS COMMON TO THIS VEHICLE. HAVE YOU PREVIOUSLY BEEN MADE AWARE OF IT AND IS IT THE SUBJECT OF A RECALL? IT IS OBVIOUSLY A VERY DANGEROUS SITUATION AS THE GAS LITERALLY SPEWS OUT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447794February 13, 2012
FUEL SYSTEM, GASOLINE
JEEP: THE FUEL SPITS BACK DURING REFUELING. 2007 LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447853February 13, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR FAILS CAUSING WINDOW TO UNEXPECTEDLY FALL INTO THE DOOR PANEL. FRONT AND REAR WINDOWS FAILED WITHIN 3 MONTHS OF EACH OTHER. MULTIPLE COMPLAINTS FILED ON THIS VEHICLE FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447349February 10, 2012
FUEL SYSTEM, GASOLINE
LARGE AMOUNT OF FUEL VIOLENTLY SPLASHES OUT OF FUEL FILL TUBE EVERY TIME THE VEHICLE IS FILLED UP. FUEL SPLASHES ALL OVER THE SIDE OF THE VEHICLE AND THE PERSON FILLING IT. THIS IS A DANGEROUS MALFUNCTION OF THE FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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