Jeep Liberty Complaints

8,882 consumer complaints on file.

#11770219October 9, 2026
AIR BAGS
On XXX, my [XXX] son was actively operating my 2003 Jeep Liberty. While driving at approximately 15 MPH, the vehicle’s airbags spontaneously and violently deployed without warning. There was absolutely no collision, impact, or external force that triggered this event. The vehicle did not hit another car, a guardrail, a curb, or any significant road debris. This was a completely unprovoked, spontaneous, and inadvertent component failure while the vehicle was in motion. INJURIES AND DAMAGES Sustained: As a direct result of this spontaneous deployment while driving, I have sustained physical injuries, including: • Trauma and injury to my wrist and thumb from the physical force of the deployment. • Severe acoustic trauma resulting in persistent ringing in my ears (tinnitus). Due to the severe safety risk, property damage, and physical injuries caused by this documented manufacturing defect, I am demanding that FCA/Jeep Corporate immediately: 1. Open an urgent safety investigation file regarding this VIN. 2. Provide instructions on where to have the vehicle towed and inspected by an authorized corporate representative to preserve the computer and physical evidence. 3. Establish a direct point of contact within your corporate claims/legal department to discuss compensation for my medical expenses, towing fees, and property damage. Please contact me immediately at the phone number or email address listed below to confirm receipt of this notice and provide my corporate case file number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11768148September 30, 2026
SUSPENSION
Original right side lower ball joint broke at 59,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764622September 16, 2026
SUSPENSION
I was backing up in a yard and the front passenger wheel folded up underneath the vehicle. I went to look and noticed that the ball joint had completely separated from the joint. This caused damage to my front passenger panel and fender.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763816September 12, 2026
SUSPENSION
The front passenger side lower ball joint corroded, failed, or detached while I was driving, causing the front of the car to basically fall onto the tire/steering to fail. I had to immediately pull over right before entering the highway as it was undriveable. Thankfully I wasn’t going fast bc this could’ve caused a crash or flipped my car. There was a recall for this exact issue for 800,000 Jeeps of the same make, model, and year, but this exact VIN wasn’t included in the recall. No warning lights or symptoms appeared prior to this occurring. I am asking for an expansion of this recall notice to include my VIN as clearly this issue is one in the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760935August 31, 2026
AIR BAGS, SERVICE BRAKES, ENGINE
i HAVE OWNED THIS VEHICLE SINCE 2011 AND BEGAN HAVING ISSUES WITH PASSENGER AIRBAG LIGHT COMING ON INTERMITTENTLY OR SOMETIMES STAYING ON DURING TRIP WHETHER A PASSENGER WAS IN THE SEAT OR NOT. HAD TO INSTALL A NEW MOTOR IN 2025 DUE TO ANTIFREEZE OVERFLOWING INTO ENGINE COMPONENTS APPARENTLY AFTER OVERHEATING EVEN THOUGH GAUGE ON DASH NEVER INDICATED ISSUE. SQUEEKING SOUND WHEN PUTTING VEHICLE INTO REVERSE, CERT MECHANIC INSTALLED FRONT PADS AND ROTORS AND REAR BRAKE PADS AND LEFT REAR BRAKE CALIPER FOR A TOTAL COST OF $620. TRAVELED TO KC (APPX 100 MILES) ONE DAY LATER AND VEHICLE BEGAN LOSING ACCELERATION, STUTTERED AND SEEEMED TO SURGE INTERMITENTLY THEN REAR BRAKE BEGAN LOCKING UP AND SMOKING EXCESSIVELY BEFORE ILLUMINATING A CHECK ENGINE LIGHT. DRAGGIN/LOCKING REAR BRAKE BROKE LOOSE ON DRIVE BACK HOME BUT STILL HAD CHECK ENGINE LIGHT. TOOK BACK TO MECHANIC WHO DIAGNOSED RAPID MISFIRE ON CYLINDER NO. 1 BUT WAS NOT ABLE TO TRACE CAUSE. RECOMMENDED TAKING TO DEALERSHIP FOR DIAGNOSTIC AT A COST OF $150 PER HOUR. ALL 3 ISSUES I AM REPORTING ARE APPARENTLY PERVASIVE WITH THIS VEHICLE AS i HAVE READ NUMEROUS DOCUMENTED COMPLAINTS FROM CUSTOMERS HAVING THE SAME OR SIMILAR ISSUES. HOWEVER, NHTSA WEBSITE INDICATES THAT THERE ARE NO RECALLS ASSOCIATED WITH MY VEHICLE. THIS IS UNACCEPTABLE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760570August 29, 2026
SEATS
Drivers side headrest (AHR) deployed unexpectedly with no impact of any kind. Upon inspection the AHR mechanism could not be reset due to a broken piece of plastic for a rod. Will not lock back into position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759791August 26, 2026
UNKNOWN OR OTHER
On August 26, 2026, while driving my 2010 Jeep Liberty with approximately 72,000 miles, I was making a low-speed right turn from a stop when I suddenly felt a significant jolt that initially felt like I had driven over a large object. Immediately afterward, whenever I pressed the accelerator, the rear of the vehicle shook violently and made loud thumping noises. When I released the accelerator and coasted, the vehicle was smooth. I pulled over within approximately 200 feet and had the vehicle towed to a repair shop. The repair shop inspected the vehicle and determined that both rear trailing arms had completely rusted/rotted through and fractured. The technician specifically stated that the failure was caused by severe corrosion. According to the technician, after both trailing arms broke, the rear axle was no longer properly restrained and the rear wheels/axle assembly were moving significantly. The rear differential/driveshaft assembly moved upward and struck the fuel tank protective guard/plate with significant force. Fortunately, the fuel tank was not ruptured. The shop also documented damage to the rear differential and driveshaft and advised that the vehicle is unsafe to drive. We are the original owners of this vehicle and purchased it new. The vehicle has only approximately 72,000 miles. The trailing arms failed suddenly during normal, low-speed driving. The repair facility has photographs documenting the severe corrosion and failed rear trailing arms, as well as a written inspection report documenting the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758652August 21, 2026
AIR BAGS
My vehicle was driven to an authorized dealership, Young Chrysler Dodge Jeep Ram Riverdale, with zero pre-existing electrical faults for a federally mandated safety recall (ORC module). During the service, the dealership's service department sent a written text message explicitly stating: 'During programming, the module fried the harness for the module... but is covered under the recall.'The dealership's service advisor informed me the replacement harness is discontinued and there are no used ones to use, and is now refusing to complete the safety recall remedy, retroactively claiming 'prior corrosion' over the phone, and dodging all communication. Said I can pick it up and drive it just fine without airbags that they are not responsible for fixing. I requested a manager three times, and not one has called me back yet. The vehicle's primary airbag safety restraint system has been completely disabled and fried by the manufacturer's authorized repair technician, and the manufacturer is refusing to provide a safe remedy, vehicle buyback, or temporary safe transportation."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757974August 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Twice it’s happened my turned. I went to turn my my key to power to open the doors and the heater went off. The horn started blaring. The windshield wipers came on. They was squirting out windshield fluid and I wasn’t even in the car yet I couldn’t get it to shut off so I got under. I took a fuse out. It turned off and now my car doesn’t run. The first address is my home address at [XXX], and the second one was at the [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754588August 3, 2026
AIR BAGS
Two of my sons were involved in a rollover accident. Thankfully, they are ok with minor injuries and bruising. However, none of the airbags deployed.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11752635July 24, 2026
ELECTRICAL SYSTEM
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the front windshield wipers inadvertently activated. The contact turned the windshield wipers on and off to deactivate the windshield wipers. Additionally, the headlights inadvertently illuminated, and the doors locked and unlocked independently while the vehicle was unoccupied, parked, and turned off in the driveway. The vehicle occasionally hesitated while starting. The contact stated that the failure had caused the battery to drain. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure to NHTSA Campaign Number: 14V530000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751878July 21, 2026
SUSPENSION
ball joint recall was issues and done on paper in August 2006 on the Jeep liberty. Both ball joint have failed on this vehicle at different times this year while driving the vehicle and Jeep has declined to take any responsibility in any way. This is a major safety concern as any kind of speed while this occurs would be catastrophic. I suspect that Jeep submitted that the recall was fixed when in fact it was not and documents were falsified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748340July 5, 2026
STEERING, SUSPENSION
The lower ball joint on passenger side failed. Didn't notice any symptoms prior to it breaking. I understand that it was apparently under recall. It was repaired around the recall date but it failed again and is considered recurring failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744963June 18, 2026
SEATS
The driver's side active headrest spontaneously deployed while driving down the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730737April 13, 2026
SUSPENSION
The contact owns a 2006 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the steering wheel was loose, with a clunking sound coming from the steering wheel. The vehicle was taken for inspection and failed the inspection. The vehicle was diagnosed by a certified mechanic, and the contact was informed that the driver's side ball joint was detaching and needed to be replaced. The vehicle was taken to another certified mechanic to be repaired. Two years later, the steering was loose again. The vehicle was taken for inspection, and it failed the inspection again. The vehicle was not repaired. The contact researched and found information about NHTSA Campaign Number: 06V288000 (Suspension); and associated the failure with the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the issue. The failure mileage was 87,803.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728193March 31, 2026
AIR BAGS
Airbag light has been coming on and stays on. When I start my vehicle the airbag in the dash on passenger side sounds like it’s trying to escape. Scary. I have a service appointment for April 2, 2026, Thursday. They can’t get me in sooner. I understand the recall doesn’t apply. I’m stating that it SHOULD! Please expand your recall to more Jeep models. I want this on record as I am deeply concerned about my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726196March 22, 2026
UNKNOWN OR OTHER
i recieved the car from a private party and he stated no issues but since older car and now registration is due it states theres still an open recall is this vehicle still covered for it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723481March 11, 2026
SUSPENSION, STEERING
The contact owns a 2003 Jeep Liberty. The contact stated that while turning the steering wheel to the left or the right, the steering wheel was difficult to turn due to a loss of power steering assist. There was a grinding sound while turning the steering wheel. The sound was loud enough to hear outside of the vehicle. There was an unknown orange warning light displayed briefly. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact found information online related to NHTSA Campaign Number: 09V119000 (Suspension); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722911March 9, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2006 Jeep Liberty on January 16, 2026, from a used car dealer. While attempting to obtain insurance for the vehicle, the insurance company discovered a mileage discrepancy. The insurance company informed the contact that the vehicle could not be insured due to the mileage discrepancy. The dealer was contacted however, while attempting to retrieve a Carfax report; Carfax could not provide the report. At the time of the purchase, the mileage was 143,000; however, the insurance company discovered that the mileage was 168,000 in 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722184March 5, 2026
SUSPENSION
Suspension rotting out for jeeps were recalled up until 2007. My 2008 jeep has the same issue with rotted suspension bars. Originally recalls were for 2005 they added up to 2007. Mine is a 2008. We need to add another year suspension bar is rusted in half. 158 thousand miles. the rest of underbody is solid. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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