Jeep Liberty Complaints

8,882 consumer complaints on file.

#10450700March 8, 2012
ENGINE AND ENGINE COOLING
DROVE IT THE NIGHT BEFORE AND IT RAN PERFECTLY FINE. NO PROBLEMS AT ALL. COME OUT TO GO TO WORK IN THE MORNING AND TURN THE KEY AND THE ENGINE WAS KNOCKING REALLY BAD. SO I TURNED IT OFF AND TRIED IT AGAIN AND GOT THE SAME THING AGAIN. TOOK IT TO THE MECHANIC WHICH IS 1/8MILES AWAY. HE REPLACED THE SPARK PLUGS AND WIRES AND STILL DOING IT. HE SAID THE ENGINE HAS FULL COMPRESSION. HE CAN'T FIGURE OUT WHAT IS WRONG WITH IT. NOT EVEN A 100,000 MILES ON IT YET. VERY DISAPPOINTED IN JEEP... THE MECHANIC SAID I NEED A NEW ENGINE. 3.7L 2003 JEEP LIBERTY AND IT HAVE SEEN OTHERS HAVING THIS SUCH PROBLEM TOO. JEEP NEEDS TO STEP IN AND DO SOMETHING ABOUT IT. I WILL RUIN THEIR REPUTATION SO BAD BY SOCIAL MEDIA. FRIENDS FROM ALL ACROSS THE COUNTRY AND OTHER COUNTRIES WILL FIND OUT THAT JEEP IS A JOKE AND DOES NOT STAND BEHIND THEIR VEHICLE. I WILL NEVER BUY ANOTHER PRODUCT FROM THEM EVER AGAIN!!! PLEASE JEEP STEP IN AND DO SOMETHING FOR US.. RECALL THE ENGINE FOR THESE CAR'S!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450720March 8, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT APPLIED THE BRAKES TO AVOID A CRASH BUT THE BRAKES DID NOT RESPOND AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT SUFFERED A BLACK EYE, A SWOLLEN NOSE AND A BRUISED RIGHT ARM DUE FROM THE IMPACT OF THE AIR BAG WHEN IT DEPLOYED. THE AMBULANCE REPORTED TO THE SCENE BUT THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE POLICE REPORTED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,292. UPDATED 04/19/12*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10450776March 8, 2012
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE TRAVELING 15 MPH, THE CONTACT DROVE OVER A ROAD BUMP AND NOTICED THAT THE REAR END OF THE VEHICLE WOULD NOT REMAIN STABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE REAR LOWER CONTROL ARMS WERE REPLACED. THE CURRENT AND THE FAILURE MILEAGES WERE 141,000.....UPDATED 03/28/12 *BF UPDATED 04/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450834March 8, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH THE PASSENGER SIDE FRONT WINDOW FELL INTO THE DOOR. THE WINDOW REGULATOR WAS WHAT WENT WRONG. DID ALOT OF LOOKING ON THE INTERNET REGARDING THIS AND FOUND THAT IT IS A COMMON PROBLEM WITH JEEPS. I DID NOT KNOW HOW COMMON UNTIL DRIVING IN 20 DEGREE WEATHER LAST WEEK AND THE DRIVERS SIDE REAR WINDOW DID THE SAME THING. I HAVE CONTACTED CHRYSLER ABOUT THIS AND WAS INFORMED THAT IT IS NOT COVERED UNDER ANY RECALL. SO I NOW HAVE TWO WINDOWS BRACED IN THE UP POSITION WITH 2X4'S AND A TOTAL LOSS OF RESPECT FOR A COMPANY THAT I HAVE SUPPORTED BY OWNING THEIR PRODUCTS FOR WELL OVER 20 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450605March 7, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
VEHICLE HAS A ECO-MODE TO RESERVE EXCESSIVE FUEL USAGE. WHEN TRAVELING AT A SPEED TO EXCEED 45 MPH THE VEHICLE REACTS WITH A BAD VIBRATION AND SHAKE AS IF THERE IS A FLAT TIRE OR SOMETHING. WHEN COMING TO A COMPLETE STOP THE VEHICLE SHAKES AS IF THERE IS A DEFECT WITH THE ROTORS OR BRAKES. WHEN TAKING OFF, THERE IS A KICK WHEN ATTEMPTING TO FIRST ACCELERATE ESPECIALLY AT A TRAFFIC STOP/INTERSECTION. VEHICLE HAS BEEN SERVICED AT THE SPORT DURST CHRYSLER JEEP IN DURHAM NC AND IT HAS BEEN DECLARED AS "DRONE MODE WHICH IS UNKNOWN CAUSE OF ISSUE- UNREPAIRABLE." SERVICE DEPARTMENT CONFERENCED WITH CHRYSLER CORP. CUSTOMER SERVICE AND HAS CONCLUDED THAT VEHICLE IS RECOMMENDED FOR BUY BACK UNDER LEMON LAWS. NO FURTHER ACTION HAS YET BEEN TAKEN. VEHICLE IS CURRENTLY UNSAFE AND UNDRIVEABLE. NEED ANOTHER VEHICLE IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450428March 6, 2012
AIR BAGS
AIR BAGS WARNING LIGHT CAME ON WHILE THE CAR WAS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450909March 6, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE
2007 JEEP PATRIOT. CONSUMER STATES WATER POURED INTO VEHICLE OVER DASHBOARD DURING RAIN *TGW THE CONSUMER ALSO STATED THE RAIN CAME THROUGH THE LIGHT FIXTURE AND ALSO THE SMALL SEAMS ON BOTH SIDES OF THE CEILING. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP, BUT THEY WERE UNABLE TO FIND ANY LEAKS IN THE WINDSHIELD. THE CONSUMER STATED DURING ANOTHER RAINSTORM, WATER BEGAN COMING DOWN ON THE HER HEAD. A YEAR LATER, HOT WATER BEGAN POURING ONTO THE CONSUMER'S FEET WHILE DRIVING. THE DEALER INFORMED HER, THE CHANNELS WERE CLOGGED. THERE WAS ALSO A PROBLEM WITH A LATCH HOLDING A SPEAKER IN THE HATCH. SOMEHOW, THE LATCH SNAPPED IN HALF AND EVERY TIME, THE CONSUMER OPENED THE HATCH, IT WOULD COME DOWN EXTREMELY FAST. THE LATCH WASN'T ACCESSIBLE UNLESS THE SPEAKER WAS DOWN. ON ONE OCCASION, HER SON WAS BEING HELD BY SOMEONE AND WHEN THE HATCH WAS LIFTED, THE SPEAKER CAME FLYING DOWN INTO THE CHILD'S FACE, WHICH RESULTED IN A BLEEDING GASH ON HIS FOREHEAD. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10450530March 6, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SERVICE BRAKES, HYDRAULIC, LATCHES/LOCKS/LINKAGES, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT STATED THAT VEHICLE WOULD SURGE FORWARD WHEN SHIFTING INTO ANY GEAR AND THE VEHICLE WOULD ALSO LOOSE POWER ABNORMALLY. THE EGR (EXHAUST GAS RECIRCULATION) VALVE MELTED, CAUSING A BURNING SMELL TO RELEASE INTO THE VEHICLE. IN ADDITION, THE GEAR SHIFTER WOULD SHIFT OUT OF PARK INDEPENDENTLY, CAUSING THE VEHICLE TO ROLL AWAY. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE DOOR HANDLE BECAME DEFECTIVE, MAKING IT IMPOSSIBLE TO OPEN THE VEHICLE DOOR FROM THE INTERIOR OF THE VEHICLE AND THE ABS, ESP AND TRACTION CONTROL LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 101,000. ....UPDATED 06/18/12 *BF THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE CONTROL ARM ON THE VEHICLE AND BECAUSE OF THE WIDESPREAD PROBLEM A RECALL AS ISSUED. THE CONSUMER WAS THEN INFORMED THE RECALL WAS OLD, AND HER VIN WAS NOT INCLUDED. THE VEHICLE WOULD LOOSE POWER SUDDENLY AFTER DRIVING FORWARD, THE WINDOWS WOULD MAKE A DRAGGING NOISE, EVEN THOUGH THE DEALER REPLACE, THE WHEEL SPEED SENSOR WAS REPLACED, THE INTERIOR DOOR HANDLE ON THE PASSENGER SIDE WAS INOPERATIVE. THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES. UPDATED 06/22/12 UPDATED 6/25/12 *CN UPDATED 06/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450545March 6, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, I LET THE PUMP SHUT OFF BY ITSELF. WHEN THE PUMP SHUTS OFF, A FEW OUNCES OF GASOLINE SPILL ON THE GROUND. THIS HAPPENS CONSISTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450408March 5, 2012
FUEL SYSTEM, GASOLINE
FUEL SHOOTS OUT OF INLET WHEN FILLING GAS TANK. DURING ONE OF THE MANY INCIDENTS THE FUEL SHOT OUT ABOUT 18 INCHES FROM THE FILLER INLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450221March 4, 2012
SUSPENSION
LEFT AND RIGHT REAR A=ARMS RUSTED AT WELDINGS. A-ARM'S FELL APART LEAVING VEHICLE UNSTEERABLE. VEHICLE TOWED TO REPAIR SHOP. QUOTED AFTERMARKET REPLACEMENT $1050.00 NO JEEP REPLACEMENT PARTS AVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10450022March 2, 2012
FUEL SYSTEM, GASOLINE
SINCE THE FIRST DAY THAT I PURCHASED MY VEHICLE, WHEN FILLING THE GAS TANK, IT OVERFLOWS AND A LOT OF FUEL COMES SPILLING OUT OF THE FILLER NECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450031March 2, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING MY JEEP AT MULTIPLE GAS STATIONS I HAVE EXPERIENCED OVERFLOW. IT RUNS DOWN THE SIDE OF THE CAR AND ALL OVER THE GROUND. IT HAS HAPPENED NUMEROUS TIMES AT DIFFERENT STATIONS. IT SEEMS DANGEROUS AND IS OBVIOUSLY A WASTE OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449912March 1, 2012
SUSPENSION
WHILE DRIVING TO MY WORKPLACE, I NOTICED MY JEEP SWAYING ON THE ROAD, WHICH I FIRST ATTRIBUTED TO ICY ROAD CONDITIONS. HOWEVER, WHEN I STOPPED THE VEHICLE I SAW THAT MY REAR CONTROL ARMS WERE SEVERELY RUSTED, WITH THE LEFT REAR ARM ALMOST SHEARED THROUGH WITH RUST. I WAS ABLE TO NURSE THE JEEP LIBERTY TWO MILES TO A SAFE PARKING PLACE WITH MY FLASHERS ON AND DRIVING ABOUT 10 MPH. THANKFULLY I WAS ON BACK COUNTRY ROADS AND NOT DRIVING AT HIGHER SPEEDS! WHO KNOWS WHAT MIGHT HAVE OCCURRED IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS? HOPEFULLY, I CAN BE COMPENSATED BY CHRYSLER CORPORATION FOR THE COST OF MY REPAIRS AND TOWING. I FIND IT UNFATHOMABLE THAT SUCH CRITICAL COMPONENTS WOULD RUST THROUGH ON A VEHICLE WITH 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449749February 29, 2012
ENGINE AND ENGINE COOLING
I BOUGHT MY 2002 JEEP LIBERTY USED WITH 99000 MILES AT 105000 THE ENGINE BLEW WITH NO WARNING. I WISH I WOULD HAVE LOOKED INTO THE COMPLAINTS FIRST NEVER WOULD HAVE BOUGHT A JEEP. OBVIOUSLY THERE IS A PROBLEM WITH AS MANY COMPLAINTS THAT ARE THE SAME. THE 3.7L ENGINE IS JUNK COME ON JEEP DO SOMETHING TO HELP WITH THIS $4000 COST OF REPLACING AN ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449657February 29, 2012
FUEL SYSTEM, GASOLINE
I PURCHASED A USED 2008 JEEP LIBERTY IN MAY OF 2011. EVERYTHING WAS FINE UNTIL MID-DECEMBER 2011 WHILE I WAS FILLING UP THE GAS TANK. THE PUMP SHUT OFF AUTOMATICALLY BUT GAS SPOUTED OUT OF THE FILL ALL OVER THE PUMP HANDLE AND MY HAND. IT'S A CONSIDERABLE AMOUNT OF GAS SPILLING DOWN THE SIDE OF THE VEHICLE AND PUDDLING ON THE GROUND. THIS NOW HAPPENS EVERY TIME I FILL THE TANK UNLESS I TRY TO CUT IT OFF EARLY. THIS IS A SAFETY ISSUE BECAUSE OF THE DANGER OF SPILLED GAS AND AN MAJOR INCONVENIENCE. I SEE HUNDREDS OF SIMILAR COMPLAINTS ONLINE SO CLEARLY THIS IS NOT AN ISOLATED PROBLEM. I STRONGLY URGE NHTSA TO INVESTIGATE THIS ISSUE AND COMPEL CHRYSLER TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449536February 28, 2012
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 30 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THE PASSENGER SIDE FRONT AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.....UPDATED 04/09/12 *BF. THE CONTROL MODULE WAS REPLACED. UPDATED 06/05/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449617February 28, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE REFUELING THE VEHICLE THE CONTACT NOTICED THAT THE FUEL SPILLED OUT OF THE FILLER NECK. THE FAILURE RECURRED EVERY TIME THE CONTACT WOULD REFUEL THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449302February 25, 2012
FUEL SYSTEM, GASOLINE
SAFETY CONCERN: WHILE FILLING UP MY 2008 JEEP LIBERTY THE GAS PUMP SHUTS OFF AUTOMATICALLY, BUT A LARGE AMOUNT OF GAS SPILLS OUT OF THE FILLER TUBE ALL OVER THE GROUND, VEHICLE, AND ON THE PERSON PUMPING THE GAS. THIS OCCURS EVERY TIME I FILL UP. THIS SEEMS TO BE A COMMON PROBLEM AND IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448925February 22, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 155,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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