Jeep Liberty Complaints

8,882 consumer complaints on file.

#10452058March 17, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON 3-16-12, SPEEDOMETER, HEADLIGHTS, POWER LOCKS STOP FUNCTIONING. THE CAR TURN OFF ON ITS OWN. AIRBAG SIGNAL COME ON AND OFF. CHECKED ALL FUSES AND THERE IS NO PROBLEM THERE. CONNECTED IT TO AN OBDII READER AND NOTHING IF FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451893March 16, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE REAR WHEELS SPUN OUT OF CONTROL. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THE REAR PASSENGER WHEEL SEPARATED FROM THE AXLE DURING THE CRASH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10451997March 16, 2012
ENGINE AND ENGINE COOLING
VALVE LIFTERS OF THE JEEP LIBERTY 3.6L ENGINE FAILED PREMATURELY AT 40K. MANUFACTURER REFUSED FIXING THE PROBLEM AS TRUCK WAS JUST OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451744March 15, 2012
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
GAS SPILLS OUT EVERY TIME IT IS FILLED UP-NOT JUST A DRIBBLE BUT PROBABLY A CUP FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451742March 15, 2012
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL THE LIBERTY UP WITH FUEL IS OVERFLOWS AND SPILLS OUT. IT DOES NOT MATTER IF I PUMP THE FUEL FAST OR SLOW, IT SPILLS OUT EVERY TIME. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR ME, MY FAMILY AND EVERYONE AROUND ME WHEN I PUT FUEL IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451807March 15, 2012
POWER TRAIN
UPON ACCELERATION IN THE 40MPH RANGE, THE TRANSMISSION DOES NOT SHIFT, AND REVS HIGHER AS IF THE CAR IS IN NEUTRAL EVEN THOUGH THE CAR IS IN DRIVE, BUT THE CAR SPEED DOES NOT INCREASE. THE TRANSMISSION APPEARS TO "SLIP", AND DOES NOT ENGAGE THE NEXT GEAR. THE ENGINE RACES BEFORE THE NEXT GEAR ENGAGES. THIS PROBLEM HAS HAPPENED ON AND OFF SINCE 3,000 MILES. WILL CONTACT DEALER THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451845March 15, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER FRONT DOOR WOULD NOT ALLOW THE PASSENGER TO OPEN THE VEHICLE FROM THE OUTSIDE, BUT INSTEAD THE CONTACT WOULD HAVE TO OPEN THE VEHICLE BY REACHING INTO THE VEHICLE AND PULLING THE INTERIOR DOOR LATCH. A LOCAL MECHANIC DIAGNOSED THAT THE DOOR LATCH MOTOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451864March 15, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS WHEN FUELING BECAUSE IT DOESN'T SENSE WHEN ITS FULL. I HAVE TO STOP FUELING BEFORE I THINK ITS FULL SO THIS DOESN'T HAPPEN, SO I AM UNABLE TO FILL TANK COMPLETELY. SPILLS ALL OVER MY CLOTHES, ON THE GROUND AND DOWN THE SIDE OF MY VEHICLE. ALSO I SMELL AN ELECTRICAL BURNING SMELL WHEN I'M DRIVING MY VEHICLE SOMETIMES WHICH IS VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451582March 14, 2012
FUEL SYSTEM, GASOLINE
WHEN REFUELING THE VEHICLE, GAS SPLASHES OR SPITS BACK OUT OF THE GAS TANK PRIOR TO THE GAS STATION PUMP TURNING OFF. THE AMOUNT OF GAS THAT SPLASHES OR SPITS OUT OF THE TANK VARIES BUT OCCURS 100% OF THE TIME AT ALL GAS STATIONS. THE SLASHED VOLUME APPEARS TO BE A FEW OUNCES UP TO A QUART AND HAS SPLASHED BACK UP TO A DISTANCE OF 24". THE GAS USUALLY SPLASHES ON THE VEHICLE ITSELF AND ON THE GROUND AND WILL SPLASH ON THE OPERATOR IF HE/SHE IS CLOSE ENOUGH TO THE TANK OR HOLDING THE PUMP. THE GAS HAS SPLASHED/SPIT BACK ON ME A FEW TIMES. THE FAILURE OCCURS REGARDLESS OF THE PUMPING SPEED - IT OCCURS WITH THE PUMP ON THE TOP NOTCH (FAST), THE BOTTOM NOTCH (SLOW), ANYWHERE IN BETWEEN AND ALSO IF YOU FILL IT MANUALLY WITHOUT THE NOTCHES. THE VEHICLE IS NEVER "TOPPED OFF'." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451688March 14, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOUGHT LIBERTY NEW IN 2005. ON 03-26-08, LEFT REAR WINDOW REGULATOR BROKE FOR NO REASON. REPAIR NOT COVERED UNDER WARRANTY-COST $325.00. OTHER OWNERS HAD SAME COMPLAINT, BUY PER JEEP, NO RECALL. ON 12-16-09, RIGHT FRONT WINDOW REGULATOR BROKE AND WINDOW DROPPED INTO DOOR PANEL. STILL NO RECALL. PER SERVICE ADVISOR JEEP NOW USING A DIFFERENT "FIX"" AND REPLACED REGULATOR SHOULD NOT HAVE SAME PROBLEM. REPAIR COST $381.00. ON 11-03-10, LEFT REAR WINDOW REGULATOR (PREVIOUSLY REPLACED IN 03-08) BROKE AGAIN. WINDOW HAD NOT EVEN BEEN USED DOZEN TIMES SINCE PREVIOUSLY REPLACED. FILED COMPLAINT WITH JEEP. ALSO RESEARCHED AND SAW MANY JEEP OWNERS HAVING SAME REPETITIVE PROBLEM. WAS ADVISED BY CHRYSLER CUSTOMER ASSISTANCE CENTER THAT IT WAS A VENDOR ISSUE AND NO RECALL IN EFFECT. AFTER BATTLE WITH CHRYSLER, THEY FINALLY AGREED TO REIMBURSE ME 100% FOR 3RD WINDOW AND THE COST OF THE 2 PRIOR REPAIRS MINUS $100.00 DEDUCTIBLE. THEY REIMBURSED ME $606.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451690March 14, 2012
FUEL SYSTEM, GASOLINE
SEVERAL MONTHS AGO, STARTED HAVING DIFFICULTY FUELING VEHICLE. FUEL SPLASHES BACK UP OUT OF TANK. NOZZLE CONTINUALLY SHUTS OFF BECAUSE GAS OVERFLOWS. OCCURS AT ALL PUMPS-NOT JUST HIGH PRESSURE. THIS HAPPENS DURING ENTIRE FILL PROCESS, EVEN WHEN FILLING AN EMPTY TANK. REQUIRES HAND HOLDING NOZLE AND FILLING AT EXTREMELY SLOW RATE. EVEN AT VERY SLOW RATE, MUST REPEATEDLY STOP ALL FLOW EVERY FEW SECONDS OR PUMP NOZLE WILL AUTOMATICALLY SHUT OFF DUE TO GAS OVERFLOW. TAKES EXTREME AMOUNT OF TIME TO FILL ENTIRE TANK AND NEVER SURE IT IS FULL DUE TO NOZLE SHUT-OFF CONTINUALLY BEING ACTIVATED WITH BACK UP OF GAS. RESEARCH ON INTERNET SHOWS ONGOING PROBLEM WITH OTHER JEEPS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451347March 13, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PURCHASED 07 JEEP LIBERTY 4/10 ON 6/10 THE DRIVERS SIDE WINDOW FELL INTO THE DOOR DUE TO A BROKEN WINDOW LIFT OR REGULATOR. ON 3/12 THE PASS SIDE WINDOW FELL HALF WAY DOWN DUE TO THE SAME PROBLEM. ITS CLEARLY DEFECTIVE PARTS AS SO MANY VEHICLES HAVE HAD THE SAME THE SAME PROBLEM FOR SEVERAL YEARS YET CHRYSLER JEEP STILL WILL NOT ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451352March 13, 2012
SUSPENSION
PASSENGER SIDE REAR CONTROL ARM BROKE IN HALF. CAUSED VEHICLE TO MAKE A HARD LEFT TURN CROSSING CENTER LINE INTO ONCOMING TRAFFIC. FORTUNATELY THERE WAS NO ONCOMING TRAFFIC AT THAT MOMENT SO THERE WAS NO CRASH. VISUAL INSPECTION REVEALED MASSIVE CORROSION ON BOTH CONTROL ARMS. WHEN THIS HAPPENS, YOU HAVE NO CONTROL OF THE VEHICLE. THIS RECALL NEEDS TO BE EXPEDITED AND OWNERS NEED TO BE NOTIFIED BEFORE SOMEONE GETS INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451520March 13, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE CAR WITH GAS IT DOES NOT STOP IT POPS OUT AND IF YOU ARE IN THE WAY WILL GO ALL OVER YOU ON THE GROUND AND THE CAR. PLUS YOU ARE PAYING FOR GAS THAT IS NOT IN YOUR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451518March 13, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
LAST YEAR AROUND AUG 2011 MY KEY STUCK IN THE KEY SLOT COULDN'T EVEN GET IT OUT HAD AFTER A WHILE FIGURED OUT IF U PUSH THE BRAKE ALL THE WAY IN THEN PUT IN PARK THEN SOMETIMES THE KEY WOULD COME OUT STARTED WORKIN AFTER ABOUT 2 TO 3MONTHS LATER THEN ON FEB 27 12 IT STARTED 2 STICK AGAIN THEN IT WOULDN'T START WE CALLED CHRYSLER. THEY TOLD US 2 HAVE IT HAULED 2 SOME WHERE 2 HAVE IT CHECKED ITS AT LEE AUTO IN AURBON MAINE THEY WE ARE NOW PAYING 200$ AND THEY HAVE NOT FIGURED OUT WHAT IT IS -CHRYSLER, GAVE US A CASE NUM [XXX] AND THEY TOLD MY HUSBAND IF IT IS A FAULTY PART THEY MIGHT HELP PAY FOR IT. ITS HAS ONLY 72000 2 74000 MILES ON IT WE HAD 2 PUT A NEW FUEL PUMP IN IT ALREADY IN 2011-I THINK WE GOT THE LEMON RIGHT NOW I HAVE 2 REALLY ON SOME ONE 2 GIVE ME A RIDE 2 WORK OYA WE ALL SO WENT THROUGH A SET OF TIRE 1 YEAR AFTER ALIGNMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451127March 12, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOUD BANG AND THE REAR LOWER CONTROL ARM DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION: REAR). THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VIN WAS INCLUDED IN THE RECALL AND WHEN THE RECALL REMEDY HAD BEGUN, THE VEHICLE WOULD BE REPAIRED ACCORDINGLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451169March 12, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE WINDOW WAS FALLING SLOWLY INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS ADVISED THAT THE WINDOW REGULATOR WOULD HAVE TO BE REPLACED. THE FAILURE ALSO OCCURRED ON THE REAR PASSENGER WINDOW. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451171March 12, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) THE CONTACT CALLED A LOCAL DEALER TO HAVE THE VEHICLE SERVICED. THE DEALER ADVISED THE CONTACT THAT HE PARTS NEEDED FOR THE RECALL WERE NOT AVAILABLE AND COULD NOT ADVISE THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING PARTS FOR THE RECALL AND THE MANUFACTURER ADVISED THAT THE PARTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451005March 9, 2012
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE TOTAL INTEGRATED MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE 39,000. UPDATED 04/25/12*LJ THE CONSUMER STATED THE HEADLIGHTS WORKED ON AN INTERMITTENT BASIS. UPDATED 04/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451029March 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS DRIVING 25 MPH WHEN THE STEERING WHEEL STARTED TO SHAKE AND THE CONTACT CRASHED INTO A PARKED VEHICLE. NO ONE WAS INJURED DURING THE CRASH. THE CONTACT DROVE THE VEHICLE HOME AND LATER DISCOVERED THAT THE FRONT SUSPENSION WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE FRONT SUSPENSION REPAIRED. THERE HAD BEEN NO ISSUES WITH THE VEHICLE SINCE THE REPAIR. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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