Jeep Liberty Complaints

8,882 consumer complaints on file.

#10446025January 31, 2012
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
MY KEY WILL NOT TURN IN THE IGNITION OF THE 2003 JEEP LIBERTY. THE STEERING COLUMN WAS NOT LOCKED AND I TRIED FOR ABOUT 20 MINUTES TO JIGGLE/TURN THE WHEEL, JIGGLE THE AUTOMATIC TRANSMISSION SHIFTER, ETC. THE KEY WAS INSERTED FULLY BECAUSE ELECTRICAL CAME ON TO ALERT ME THAT THE KEY WAS IN THE IGNITION (WHEN I OPENED THE DRIVER DOOR THE WARNING BEEPS CAME ON TO SIGNIFY KEY STILL IN IGNITION). THE IGNITION SIMPLY WOULD NOT TURN. I HAD TO HAVE MY CAR TOWED TO A MECHANIC AND HAVE SINCE LEARNED FROM ONLINE RESEARCH THAT THIS IS A VERY COMMON PROBLEM WITH JEEP LIBERTY'S AND MANY CHRYSLER PRODUCTS. THE SOLUTIONS SEEM TO BE PATCHWORK WORKAROUNDS THAT PEOPLE HAVE COME UP WITH INDEPENDENT OF CHRYSLER'S HELP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445840January 30, 2012
AIR BAGS
MY GIRLFRIEND JUST EXITED OFF OF JTB IN JACKSONVILLE BEACH, FL ONTO MARSH LANDING PARKWAY AND CAME TO A NORMAL STOP IN TRAFFIC (NOT ABRUPT OR SUDDEN IN ANY WAY). AS SITTING, CHIME WENT OFF AS IF THE GAS WAS LOW. LOOKED AT DASH AND SAW THAT GAS WAS NOT EMPTY AND THAT AIR BAG LIGHT WAS ON. AT THAT MOMENT, THE PASSENGER AIR BAG DEPLOYED AND IMMEDIATELY AFTER, THE DRIVER AIR BAG DEPLOYED. SHE WAS ABLE TO PULL INTO AN OFFICE COMPLEX AND STOP, VERY DESTRAUGHT AND UPSET OVER WHAT HAD HAPPENED. A COUPLE PEOPLE SAW WHAT HAD HAPPENED AND STOPPED. THERE WAS ALSO A COP THAT SAW WHAT WAS GOING ON AND PULLED OVER. SHE SUFFERED MINOR PHYSICAL INJURIES, BUT HER CAR IS SITTING AT MY HOME UNDRIVABLE. (THIS HAPPENED ABOUT A QUARTER OF A MILE FROM HOME, SO I DROVE IT HOME). I HAVE FILED AN INVESTIGATION WITH JEEP AND AM AWAITING THEIR CALL. SHE DID NOT HIT ANYTHING-ANYONE AND NOTHING-NO ONE HIT HER. SHE HAS HAD A JEEP DEALERSHIP DO ANY WORK ON IT ANYTIME IT NEEDS IT. ALL RECALLS HAVE BEEN FOLLOWED. SHE WAS THE ONLY PERSON IN THE CAR AT THE TIME. TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10445858January 30, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 40 MPH WHEN HE CRASHED INTO A LIGHT POLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND THE STEERING WHEEL WAS BENT FROM THE FORCE OF THE IMPACT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10445561January 27, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED HE COULD NOT UNLOCK THE DOORS USING THE KEY FOB. THE CONTACT COULD NOT ENTER THE VEHICLE UNLESS THE DOORS WERE MANUALLY OPENED WITH THE KEY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT ALL DOOR LOCKS NEEDED TO BE REPLACED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000. RVK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445599January 27, 2012
STRUCTURE:BODY
IN LATE 2008 AND EARLY 2009 OUR PAINT ON THE TOP OF OUR VEHICLE BEGAN TO PEEL, WE HAD ALWAYS HAD OUR VEHICLE IN A CARPORT AS OF NOW THE ENTIRE TOP HAS PEELED OFF, FROM WHAT I CAN TELL IT IS THE CLEAT COAT. I HAD BROUGHT THIS TO THE ATTENTION OF A JEEP DEALERSHIP AFTER A RECALL ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445505January 26, 2012
POWER TRAIN, ELECTRICAL SYSTEM
AFTER LOTS OF TRIES AND NO HELP FROM JEEP, I AM TRYING TO FIND HELP WITH A PROBLEM WITH AN SPEED SENSOR THAT IS NOT WORKING PROPERLY. APPARENTLY THERE IS A PROBLEM WITH THE ROUTING OF THESE WIRES CAUSING THEM TO RUB, SHORT OUT AND IT CAUSES THE SENSOR TO QUIT, AND ANYTHING OPTIONS RUNNING OFF THIS SENSOR (EXAMPLE TRANNY SHIFT POINTS CAUSING THE TORQUE CONVERTER TO NOT UNLOCK AND CAUSING STALLING OF VEHICLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445164January 25, 2012
POWER TRAIN
TRANSMISSION WENT AT ROUGHLY 35,000 MILES AND AGAIN AT 70,000 MILES AND THEN AGAIN AT 120,000 MILES FIRST 2 TIMES I WAS DRIVING SLOW IN TOWN THE THIRD TIME I WAS ON THE HIGHWAY WHEN TRANSMISSION SLIPPED OUT OF GEAR ALMOST HAD AN ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445220January 25, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS FAIL AND WINDOW SLIDES DOWN AND CANNOT BE BROUGHT BACK UP IN ORDER TO CLOSE THE WINDOW. HAVE HAD THREE OF MY WINDOWS FAIL IN EXACTLY THE SAME WAY, ALL OF THEM NEEDING TO HAVE THE ENTIRE WINDOW REGULATOR AND MOTOR ASSEMBLY REPLACED, COSTING OVER $500 IN EACH OF THE THREE TIME THAT THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445029January 24, 2012
SUSPENSION
SEVERE CORROSION ON DRIVERS SIDE REAR LOWER CONTROL ARM CORRODED FROM INSIDE OUT POTENTIALLY DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445106January 24, 2012
SEATS
THE FABRIC OF ALL OF THE SEATS IN MY JEEP STAIN EXTREMELY EASILY. EVEN WATER STAINS THE SEATS BEYOND REPAIR. YOU CAN IMAGINE HOW DIFFICULT THIS IS LIVING IN NEW ORLEANS WHERE IT RAINS OFTEN. I HAVE HAD THE SEATS PROFESSIONALLY CLEANED 5+ TIMES AND I WORK VERY HARD TO KEEP THEM CLEAN, BUT STILL NOTHING HELPS. THEY ARE NOW DISCOLORED AND HAVE A FOUL SMELL FROM JUST THE WATER DROPLETS ALONE. I HAVE A COUPLE FRIENDS THAT ALSO HAVE THIS MAKE AND MODEL OF VEHICLE AND THEY ALL HAVE THE SAME PROBLEM. SOMETHING IS WRONG WITH THE INTEGRITY OF THE SEAT FABRIC. SOMETHING SHOULD BE DONE ABOUT THIS. THIS FLAW REDUCES THE VALUE OF MY CAR AND GIVES A BAD REPUTATION TO THE JEEP NAME, AS WELL AS UNDERPLAYS THE QUALITY THAT IS NORMALLY ASSUMED WHEN PURCHASING A JEEP VEHICLE. THIS IS NOT A PROBLEM THAT IS OCCURRING DUE TO THE MISUSE OF THE SEAT OR LACK OF TRYING TO PRESERVE THEIR INTEGRITY. I HAVE HAD THIS PROBLEM SINCE THE DAY I PURCHASED THE VEHICLE BRAND NEW. IT WAS ONLY AFTER SEEING MANY OTHER OWNERS FILING WITH THE SAME COMPLAINT, I DECIDED TO SPEAK UP SO THAT SOMETHING CAN BE DONE TO RECTIFY THE SITUATION. IF THERE IS ANYTHING I CAN DO TO FIX MY SEATS, I OPEN TO SUGGESTIONS BECAUSE EVERY CLEANING PRODUCT/ SERVICE I HAVE TRIED HAS FAILED. MY SEATS (ONCE BEIGE/GREY COLORED) ARE NOW BROWN IN PATCHES, SLIGHTLY MISFORMED ON THE SEATS, AND RETAINING AN UNPLEASANT ODOR (IM ASSUMING FROM THE FABRIC SOAKING UP AND RETAINING ANY FLUID THAT TOUCHES IT). ALSO, NOT JUST FLUIDS STAIN THE SEATS (WHILE THAT IS MY MAIN CONCERN). ANYTHING THAT CAN LEAVE A MARK ON A SEAT, DOES SO AND IT IS PERMANENT NO MATTER WHAT I TRY. THIS INCLUDES, BUT IS NOT LIMITED TO, FOODS, PENCIL MARKS, DYE FROM CLOTHES (YES IT SOMEHOW GETS RUBBED ONTO THE SEATS WHILE SITTING AND THE FABRIC RETAINS IT, WHICH I HAVE NEVER SEEN HAPPEN IN ANY OTHER CAR BEFORE), DEODORANT AND/OR CAR SPRAYS FOR IMPROVING SCENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444758January 21, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, THE GAS PUMP CLICKS LIKE THE TANK IS FULL THEN IT STARTS OVERFLOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444023January 17, 2012
SERVICE BRAKES, HYDRAULIC, SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED SHE TOOK THE VEHICLE IN FOR A ROUTINE MAINTENANCE REGARDING THE BRAKES. THE MECHANIC NOTICED RUST AND CORROSION UNDERNEATH THE CARRIAGE AND ON THE BRAKES. THE MECHANIC REPLACED THE ROTORS AND BRAKE PADS AT THE OWNERS EXPENSE FOR $600. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC FOR ANOTHER ROUTINE MAINTENANCE WITHIN 14 MONTHS. THE MECHANIC INFORMED HER THAT THE LEFT REAR AXLE WAS COVERED WITH RUST AND CORROSION. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE RUST AND STATED THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE 6,200. UPDATED 03/14/12*LJ THE CONSUMER STATED WHILE DRIVING THE ANTI-LOCK BRAKE LIGHT ILLUMINATED AND THE BRAKES STARTED VIBRATING. THE DEALER FOUND ALL FOUR ROTORS WERE CORRODED AND ALL FOUR PADS WERE WORN. UPDATED 03/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444075January 17, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE IN FOR A REGULAR OIL CHANGE, SHE WAS ADVISED THAT ALL OF THE SUSPENSION COMPONENTS WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444296January 17, 2012
FUEL SYSTEM, GASOLINE
WHILE FILLING UP MY 2008 JEEP LIBERTY THE GAS PUMP SHUTS OFF AUTOMATICALLY AS IT SHOULD HAVE BUT, A LARGE AMOUNT OF GAS SPILLS OUT OF THE GAS TANK FILL TUBE ALL OVER THE GROUND, VEHICLE, AND ON THE PERSON PUMPING THE GAS WHEN HOLDING THE NOZZLE GRIP MANUALLY. THIS OCCURS EVERY TIME I FILL UP AND OCCURS EVEN WHEN MANUALLY HOLDING THE FUEL PUMP NOZZLE. I FILED A COMPLAINT THROUGH MYCARSTATS.COM BUT NOTICED THAT THE REPORTS ON THIS ISSUE HAVE STARTED TO INCREASES QUITE A BIT SINCE MY REPORT A FEW MONTHS AGO. THE COMPLAINTS ARE SPREAD THROUGHOUT MANY COMPLAINT FORUMS ON THE INTERNET. THIS SEEMS TO BE A HUGE PROBLEM ACROSS THE BOARD AND IS A VERY DANGEROUS ISSUE SINCE IT IS DEALING WITH A HIGHLY COMBUSTIBLE SUBSTANCE. MANY HAVE TAKEN THIS UP WITH VARIOUS DEALERSHIPS AND HAVE GOTTEN NOWHERE. THIS IS WHERE THE GOVERNMENT NEEDS TO STEP IN AND GET THIS ISSUE ON THE RECALL LIST FOR JEEP LIBERTY'S AND WRANGLER'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444301January 17, 2012
WHEELS, SUSPENSION
I HAVE PURCHASED 2 SETS OF TIRES. THE FIRST SET WAS AT ABOUT 65,000 WHEN I NOTICED THAT THE FRONT TIRES WERE BEING WORN ON THE INSIDE. I'VE ROTATED MY TIRES WHEN REQUIRED. THE DEALER SUGGESTED I GET A FRONT END ALIGNMENT. I DID THAT AND HAD ANOTHER SET OF TIRES PUT ON THE FRONT END AND THOSE ON THE FRONT ROTATED TO THE REAR. NOW, THE NEW TIRES ARE SHOWING WEAR ON THE INNER PART OF THE TIRES JUST LIKE THE OTHERS. THE TIRE DEALER SUGGESTED IT MAY BE THE SUSPENSION. I NOTICE THERE WAS A RECALL ON 2006 JEEPS FOR SUSPENSION. WHY WASN'T MINE INCLUDED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443950January 16, 2012
FUEL SYSTEM, GASOLINE
WE PURCHASED A 2008 JEEP LIBERTY USED FROM A TOLEDO DEALERSHIP IN APRIL OF 2011. THE FUEL AUTO SHUT-OFF DOES NOT WORK AT ALL, AND EVERY TIME WE TOP OFF THE TANK FUEL ENDS UP "BURPING" ALL OVER THE SIDE OF THE VEHICLE, ONTO THE GROUND, AND IN SOME CASES ONTO THE PERSON FUELING THE VEHICLE. EVEN THE SALESPERSON COMPLAINED THAT SHE GOT FUEL ON HER WHEN WE ASKED HER TO TOP IT OFF BEFORE WE DROVE IT OFF THE LOT. THIS SEEMS TO BE THE EXACT SAME ISSUE THAT WE HAD WITH OUR 2007 JEEP WRANGLER UNLIMITED. HOWEVER, THERE WAS A SAFETY RECALL FOR THAT AND A NEW FUEL TANK AND NECK HAD TO BE INSTALLED THAT FIXED THE PROBLEM. IT SEEMS TO ME THAT THERE SHOULD BE A SAFETY RECALL ON THE 2008 JEEP LIBERTY TO FIX WHAT SEEMS TO BE AN IDENTICAL PROBLEM THAT WAS RECALLED AND REMEDIATED. EVERY TIME I'VE CONTACTED THE ORIGINAL AND LOCAL DEALERSHIPS REGARDING THE ISSUE I'VE BEEN TOLD THAT THERE IS NOTHING WRONG WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443997January 16, 2012
FUEL SYSTEM, GASOLINE
AFTER OVER 3 YEARS OF NO PROBLEMS WHEN FUELING OUR LIBERTY, WE BEGAN TO HAVE GAS SPEW OUT AT EVERY FILL-UP. THE PUMP DOES NOT SHUT OFF WHEN THE TANK IS FULL, AND GAS COMES BACK OUT FORCEFULLY ENOUGH TO HIT THE PERSON PUMPING THE GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443822January 15, 2012
AIR BAGS
WAS REAR ENDED BY A DRIVER GOING AT LEAST 55. AIRBAGS DID NOT DEPLOY. HIT THE STEERING WHEEL PRETTY HARD.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10443863January 15, 2012
SUSPENSION
WHILE MAKING A LEFT TURN, THE VEHICLE WAS FELT TO SLIP CAUSING A MOMENTARY LOSS OF CONTROL. ON INSPECTION, FOUND THE LEFT REAR LOWER CONTROL ARM WAS RUSTED THROUGH ALONG THE LENGTH OF THE ARM ON THE OUTER AND INNER SIDES. THIS ALLOWED THE ARM TO BUCKLE. THE RIGHT REAR LOWER CONTROL ARM WAS RUSTED SIMILARLY AND IN IMMINENT DANGER OF FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443656January 13, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOWS COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR DRIVER SIDE WINDOW REGULATOR WAS REPLACED. THE REAR PASSENGER SIDE REGULATOR WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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