Jeep Liberty Complaints

8,882 consumer complaints on file.

#10500013February 25, 2013
FUEL/PROPULSION SYSTEM
APPROXIMATELY 1 IN 3 TIMES I FILL THE GAS TANK THE AUTO SHUTOFF FAILS AND SPEWS GAS OUT ONTO THE VEHICLE AND THE GROUND (APPROX 2 CUPS). I WAS TOLD BY JEEP THAT THE GAS TANK MUST BE REPLACED DUE TO THE FAILURE OF AN INTERNAL SENSOR AT A COST OF $600. AFTER A BRIEF ON-LINE INVESTIGATION I NOTE THAT THIS PROBLEM HAS BEEN REPORTED BY AT LEAST SCORES OF OTHER JEEP OWNERS. THIS IS MORE THAN AN INCONVENIENCE DUE TO DISCHARGE OF A FLAMMABLE LIQUID. IN MY 40 PLUS YEARS OF DRIVING I HAVE NEVER EXPERIENCED THIS PROBLEM AND THEREFORE BELIEVE IT TO BE A MANUFACTURERS DEFECT ISSUE. THIS OCCURS AT VARIED GAS STATIONS AND THEREFORE IS NOT ASSOCIATED WITH FAULTY EQUIPMENT AT THE STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499872February 24, 2013
FUEL/PROPULSION SYSTEM
WHILE FILLING UP MY 2008 JEEP LIBERTY AFTER THE GAS SHUTS OFF AT THE PUMP THERE IS GAS OVER FLOW FROM THE TANK ALL OVER THE SIDE OF THE TRUCK AND THE GROUND BELOW. I DO NOT OVER FILL MY GAS TANK AND I EVEN TRY TO STOP BEFORE THE TANK IS COMPLETELY FULL, YET THERE IS GAS THAT FLOWS BACK OUT OF THE TANK AFTER FILLING UP MY VEHICLE. THIS IS A CONTINUAL ISSUE WITH THE VEHICLE WHEN I FILL IT UP AND I FILL UP AT LEAST 2 TIMES A WEEK DUE TO THE LONG COMMUTE THAT I HAVE. I FIND THAT THIS IS A HAZARD BECAUSE I PUT MY 4 YEAR OLD DAUGHTER IN THE VEHICLE USING THE DRIVER'S SIDE REAR PASSENGER DOOR AND THE GASOLINE THAT HAS SPILLED IS USUALLY STILL PRESENT NO MATTER HOW CAREFULLY I TRY TO CLEAN IT UP AND OFF OF THE VEHICLE. ALSO THERE IS ALWAYS GASOLINE ON THE GROUND AT THE PUMP AFTER I AM DONE PUMPING GAS WHICH CANNOT BE GOOD FOR THE ENVIRONMENT OR THE NEXT PERSON WHO HAS TO GET GAS AFTER ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499698February 22, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE, LATCHES/LOCKS/LINKAGES
IN JUNE 2011, THE REAR LIFT GATE WOULD NOT UNLOCK ON MY 09 JEEP LIBERTY SPORT. THE DEALERSHIP REPLACED THE REAR LIFT GATE LATCH AS WELL AS BOTH IGNITION KEYS UNDER WARRANTY. THOUGHT THE PROBLEM WAS RESOLVED BUT IN FEBRUARY 2013, 1 1/2 YEARS LATER HAD THE SAME FAILURE WITH THE REAR LIFT GATE NOT UNLOCKING ON THE SAME VEHICLE. THE DEALERSHIP AGAIN REPLACED THE PREVIOUSLY INSTALLED REAR LIFT GATE LATCH AS WELL AS THE REAR GLASS WINDOW WEATHER STRIPPING DUE TO THE FACT THAT THE WEATHER STRIPPING JOINT HAD SIGNS OF RUST STAINS (PREMATURE FAILURE). THE FIX TO PREVENT WATER LEAKING THROUGH THE UPPER GLASS WINDOW LATCH POCKET TO THE REAR LIFT GATE LATCH, WHICH HAD SHORTED OUT AGAIN WAS TO OFFSET THE WEATHER STRIPPING JOINT 6" VERTICALLY AWAY FROM THE UPPER GLASS WINDOW LATCH POCKET SO THAT ANY WATER COULD NOT ENTER THE INNER REAR LIFT GATE. THE NON-WARRANTY REPAIR FOR THIS PROBLEM IS APPROXIMATELY $400.00. ROUTINE MAINTENANCE INSPECTION FOR ANY WEATHER STRIPPING IS NOT IN YOUR VEHICLE OPERATION AND MAINTENANCE MANUAL BUT I WOULD HIGHLY RECOMMEND THAT YOU PERIODICALLY CHECK ALL DOORS AND LIFT GATES SEALS AND WEATHER STRIPPING FOR SIGNS OF WEAR OR PREMATURE FAILURES OR YOU WILL BE REPLACING INTERNAL COMPONENTS DUE TO WATER DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499735February 22, 2013
SUSPENSION
THE VEHICLE LEFT THE BOTTOM BALL JOINT FRONT DRIVER SIDE. BECAUSE OF THIS SPLIT THE WHEEL AND TIRE. THEY STRIDE THE DIRECTION AND LOST CONTROL OF THE VEHICLE. THE SERVICE DEALER IN PUERTO RICO INFORMS ME THAT THE VEHICLE HAS NO RECALLS AND IT IS OUT OF WARRANTY, BUT USA HAS PASSED THIS SAME INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499358February 20, 2013
FUEL/PROPULSION SYSTEM
I BOUGHT THIS VEHICLE USED FROM A LOCAL DEALERSHIP IN OCTOBER OF 2012, WHEN I WENT TO FILL THE FUEL TANK THE FUEL FILLER NECK DID NOT REGISTER WHEN IT WAS FULL CAUSING GASOLINE TO SPLASH BACK OUT ON MYSELF, VEHICLE, AND GROUND. I EMAILED DAIMLER CHRYSLER JEEP IN REGARDS TO THIS AND WAS TOLD THERE WAS NO RECALLS AND EVEN IF THERE WERE MY VEHICLE WAS TO OLD. I FIND THIS A SAFETY ISSUE AS WELL AS AN ENVIRONMENTAL ISSUE AND FEEL IT SHOULD BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499275February 19, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED OUT OF THE FILLER NECK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498522February 18, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE WINDOW DROPPED - IT'S THE WINDOW REGULATOR - AGAIN. HAVE REPLACED THE OTHER WINDOW PLATES AND REGULATORS IN THIS CAR 4 TIMES! REALLY SCARY WHEN YOU'RE DRIVING AND THE WINDOW SUDDENLY DROPS! ESPECIALLY NICE WHEN IT'S POURING OUT! PREVIOUSLY WAS REIMBURSED BY CHRYSLER FOR REPAIRS, BUT NOW THEY'VE 'CHANGED THEIR POLICY' (REALLY????). THIS WILL COST ME $375 AT MY OWN SHOP AS OPPOSED TO $508 AT THE JEEP DEALERSHIP. I WOULDN'T CARE IF IT WAS TWICE THE PRICE, I'M NOT GIVING JEEP A DIME! THIS SHOULD HAVE BEEN A RECALL ITEM, THEY SHOULD BE ASHAMED OF THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498494February 18, 2013
EXTERIOR LIGHTING
WHILE DRIVING, THE HEADLIGHTS CLICK OFF THEN ON, OFF THEN ON. THE ACT IS SPORADIC AND COMES ON WITH NO WARNING. THIS IS DANGEROUS BECAUSE THE DRIVER AHEAD OF YOU THINKS YOU ARE ANGRY AT THEM. I HAVE TAKEN MY VEHICLE TO MY MECHANIC. HE CAN NOT REPLICATE THE PROBLEM. NOR DOES HIS COMPUTER EQUIPMENT INDICATE ANY MALFUNCTION. I KNOW I AM NOT ALONE WITH THIS PROBLEM. NO ONE HAS THE SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498449February 17, 2013
AIR BAGS, EXTERIOR LIGHTING
I'VE BEEN DRIVING MY JEEP AROUND TO WORK AND HOME EVERYDAY AND I NOTICE THE PASSENGER AIR BAG LIGHT FLASHES WHERE IT SAYS IT'S OFF. TODAY 2/17/2013 I DROVE 100 MILES FROM A SMALL TRIP AND THE LIGHT WAS ON THE ENTIRE TIME I WAS DRIVING. I HAVEN'T HAD ANY ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498325February 16, 2013
PARKING BRAKE, POWER TRAIN, SERVICE BRAKES
PARKED VEHICLE AT GAS PUMP. SET PARKING BRAKE, LEFT TRANSMISSION IN NEUTRAL (ENGINE IDLING). GOT OUT OF VEHICLE AND IT THEN STARTED ROLLING FORWARD. THE PARKING BRAKE HAS NEVER WORKED CORRECTLY SINCE I BOUGHT THIS VEHICLE AT ABOUT 14,000 MILES AND STILL DOESN'T EVEN AFTER HAVING THE PARKING BRAKE SHOES AND SPRINGS REPLACED. I REPLACED THEM BECAUSE THE RIGHT-REAR PARKING BRAKE HAS TAKEN TO STICKING WHILE DRIVING. A COUPLE OF TIMES I'VE COME HOME AND GOTTEN OUT OF MY VEHICLE TO AN ACRID SMELL OF BURNING AND THE EXCESSIVELY HIGH TEMPERATURES COMING FROM THE RIGHT REAR BRAKES. IT'S BEEN A WHILE SINCE THE GAS-STATION INCIDENT HAPPENED, AND THE ONLY REASON IT STILL DOESN'T HAPPEN IS I NEVER LEAVE IT PARKED OUT OF GEAR ANYMORE. THE PARKING BRAKE IS WORTHLESS AND WOULD NEVER BE OF USE TO STOP THE VEHICLE IN AN EMERGENCY WHERE THE PRIMARY BRAKING SYSTEM HAS FAILED. SOMEONE COULD HAVE BEEN HURT OR KILLED IF I HADN'T BEEN RIGHT THERE TO JUMP IN MY VEHICLE TO STOP IT FROM ROLLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498115February 14, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) BUT THE PART WAS NOT IN STOCK. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE RECALL PART WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498137February 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKING, BURNING FUMES EMITTED INTO THE VEHICLE AND SMOKE CAME FROM UNDERNEATH THE HOOD. THE CONTACT MENTIONED THAT THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL PROBLEMS WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10498138February 14, 2013
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I BOUGHT THIS VEHICLE NEW 3-WEEKS AGO AND NOTICED THAT THE DEFROSTERS WERE NOT CLEARING THE WINDSHIELD PROPERLY. ON 3 SEPARATE OCCASIONS I ATTEMPTED TO CLEAR MY WINDSHIELD USING THE DEFROSTERS AND WAS LEFT WITH 8" ON EACH SIDE THAT WAS NOT CLEARED. THIS IS A DANGEROUS OBSTRUCTION TO VISIBILITY. I RETURNED TO THE DEALER AND LEFT THE VEHICLE OVERNIGHT, THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM AND REPORTED THAT IT WAS OPERATING AS PER DESIGN. I BELIEVE THIS REPRESENTS A DANGEROUS SITUATION AND WILL LIKELY CAUSE ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497970February 13, 2013
VISIBILITY/WIPER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS FALL DOWN INTO THE DOOR. THIS HAS HAPPENED REPEATEDLY, SOMETIMES WHEN DRIVING ON THE HIGHWAY AND IS DANGEROUS. JEEP SHOULD REPLACE THE FAULTY WINDOW REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498044February 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497699February 11, 2013
AIR BAGS
AIRBAG INDICATOR LIGHT COMES ON WHEN VEHICLE IS STARTED, AND STAYS ON FOR APPROXIMATELY 30 MINS. THE MAJORITY OF THE ROADS NEAR ME ARE 45MPH OR ABOVE, AND WITH THE HIGH ROLLOVER RATE OF SUV'S I DON'T FEEL REMOTELY SAFE KNOWING THAT AT ANY MINUTE MY AIRBAG CAN GO OFF. I SHOULDN'T HAVE TO FEEL LIKE I'M DRIVING A TICKING TIME BOMB OF A DEATH BOX. AT THIS POINT I FEEL I DON'T EVEN WANT THE VEHICLE ANYMORE AND AM THINKING ABOUT TRADING IT OFF, BUT I FEEL LIKE CHRYSLER SHOULD COMPENSATE ME AND OTHER JEEP LIBERTY OWNERS FOR HAVING TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497703February 11, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE REAR DRIVER'S SIDE WINDOW COLLAPSED INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE WINDOW REGULATOR AND GLASS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497815February 11, 2013
FUEL/PROPULSION SYSTEM
THE VEHICLE WAS BEING FILLED WITH FUEL FROM A STANDARD FUEL PUMP EQUIPPED WITH AN AUTOMATIC SHUTOFF SENSOR. WHEN THE FUEL TANK BECAME FULL, THE SENSOR WAS NOT TRIGGERED, RESULTING IN FUEL SPRAYING FROM THE FUEL TANK, COVERING THE SIDE PANEL OF THE VEHICLE, THE GROUND, AS WELL AS THE PERSON FUELING THE VEHICLE. THIS ISSUE HAS BEEN RECURRING 100% OF THE TIME WHEN THE VEHICLE IS FILLED USING AN AUTOMATIC SHUTOFF PUMP. DIFFERENT GAS STATIONS HAVE BEEN USED WITH THE SAME RESULTS. THIS IS OBVIOUSLY A SAFETY HAZARD CONSIDERING THAT THE PERSON FILLING THE TANK AND THE CAR ARE BECOMING SOAKED IN FUEL, AND AN ENVIRONMENTAL ISSUE DUE TO THE AMOUNT OF FUEL BEING SPILLED ONTO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497642February 10, 2013
ELECTRICAL SYSTEM
AT TIMES OVER PAST COUPLE YEARS, VEHICLE HAS RANDOMLY STALLED WHILE DRIVING, BUT THEN RESTARTED. IN DECEMBER 2012 BATTERY LIGHT CAME ON, LIGHTS ON DASH/CONSOLE DIMMED, WENT OFF AND ON ETC. VEHICLE STALLED AND WOULD NOT RESTART. WAS IN GARAGE THROUGH JANUARY. MECHANIC HAS ON COMPUTER, EVERYTHING TESTED OK. CHECKED ALTERNATOR, BATTERY ETC. ALL OK. WE PICKED VEHICLE UP IN JANUARY AS WAS RUNNING FOR MECHANIC. DROVE HOME. HUSBAND NEXT DAY TRIED TO START AND IT WOULDN'T START. NEEDED JUMPED, BUT ALL LIGHTS ON DASH GOING ON AND OFF ETC AND STALLED AGAIN AND WOULDN'T START. BACK TO MECHANIC. JUST PICKED VEHICLE UP AGAIN (MECHANIC HAS HAD SINCE JANUARY). AS SOON AS LEAVING MECHANIC, BATTERY LIGHT CAME ON. BEFORE WE GOT TO DRIVE WAY, ALL DASH LIGHTS WENT OUT AND WHEN STOPPED AT STOP SIGN, SHUT OFF AND WOULDN'T RESTART. HAD TO BE JUMPED. GOT IT TO DRIVE WAY, AND WILL NOT RESTART AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497655February 10, 2013
FUEL/PROPULSION SYSTEM
GAS TANK "BURPS" OUT GAS ALL OVER THE SIDE OF MY CAR AND ONTO THE GROUND AS SOON AS THE GAS PUMP CLICKS OFF. HAS LANDED ON MY FEET A FEW TIMES. IT'S DANGEROUS AND THERE SHOULD BE A RECALL. I'VE SEEN SO MANY PEOPLE WITH THE SAME ISSUES. NOT ACCEPTABLE. IT'S A SAFETY ISSUE AND IT'S HAPPENING TO THOUSANDS OF JEEP DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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