Jeep Liberty Complaints

8,882 consumer complaints on file.

#10496954February 9, 2013
AIR BAGS
HEAD ON ACCIDENT, LEFT SIDE OF BOTH VEHICLES. VEHICLE 1 WAS TOTALED - NO AIRBAG DEPLOYMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10496822February 8, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE CRACKED AND SEPARATED FROM THE DOOR PANEL. THE DRIVER'S SIDE DOOR COULD ONLY BE OPENED FROM THE EXTERIOR DOOR HANDLE. THE DEALER ADVISED THAT THE DRIVER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 69,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496747February 7, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING THE JEEP UP WITH GAS, NO MATTER IF THE PUMP HANDLE IS LOCKED OR I'M MANUALLY PUMPING, IT WILL SPEW GAS OUT ALL OVER. THIS GETS ON ME, ALL DOWN THE SIDE OF THE JEEP. I HAVE CONTACTED MY LOCAL JEEP DEALERSHIP AND ASKED ABOUT THE PROBLEM. THE LADY IN THE SERVICE DEPARTMENT LOOKED MY VIN UP AND SAID NO, THERE WAS NO KNOWN PROBLEM. SHE SAID I COULD BRING THE JEEP IN AND LET THEM LOOK AT IT. OF COURSE, THIS WILL COST ME $85 FOR A DIAGNOSTICS TEST. THIS GAS SPEWING ALL OVER HAS HAPPENED MANY TIMES AND AT DIFFERENT STATIONS. I FIND IT HARD TO BELIEVE THERE IS NOT A KNOWN PROBLEM. AFTER RESEARCHING THE INTERNET, I FIND I AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. I HOPE THEY WAKE UP SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496556February 6, 2013
WHEELS, STEERING, STRUCTURE:BODY
THIS IS THE SECOND INCIDENT ON THE SAME VEHICLE WITH THE RIGHT FRONT WHEEL FALLING OFF DUE TO THE FIVE STUDS BEING SHEARED OFF. FIRST INCIDENT WAS @ 104104MI AND SECOND AT 152212MI. ALL MILEAGE IS HIGHWAY MILEAGE ON THE 4X4. NO OF-ROAD ROUGH TREATMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10496589February 6, 2013
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE:BODY
I BOUGHT MY JEEP OFF OF MY GRANDPARENTS IN OCTOBER. ITS A REALLY NICE JEEP, ONLY HAS 69,000 MILES. THAT'S GOOD FOR AN 03. EVERY CAR HAS ITS PROBLEMS IM SURE. BUT MINES ON RECALL. I HAVE HAD THE AIRBAG LIGHT COME ON AND GO OFF. AND I COMES ON WHENEVER IT WANTS TO. AND IT SCARES ME BECAUSE IF THE AIRBAGS GO OFF, NOT ONLY WILL I BE MAD, BUT YOU CAN BET, ILL PROB RAISE HELL. BECAUSE I DON'T FELL SAVE DRIVING A CAR THAT HAS THE POTENTIAL TO HAVE THE AIRBAGS GO OFF. ALSO I HAVE NOTICED THAT THE POWER LOCK ON THE DRIVERS SIDE WORKS WHEN I WANTS TO. LIKE I HAVE TO HIT IT A COUPLE TIMES TO GET IT TO WORK. NOT SUCH A BIG DEAL. ALSO THE CD PLAYER DOESN'T WORK. LIKE I'VE CHANGE ALL THE FUSES TO TRY AND GET THE DOOR LOCK/CDPLAYER TO WORK. AND NOTHING CHANGED. IT MAKE A REALLY LOUD AND ANNOYING NOISE AFTER THE CD PLAYS FOR AWHILE. THAT I DON'T CAR ABOUT. ALSO ONE DAY I GOT IN MY JEEP. I DON'T KNOW HOW BECAUSE THE DOOR WAS SHUT AND LOCKED, BUT ON THE DRIVERS SIDE, ON THE INSIDE OF THE DOOR. WAS NOTHING BUT ICE. THE DOOR STILL OPENED AND CLOSED, NO PROBLEM BUT, IT LOOKED LIKE SOMEBODY TOOK A GALLON OF WATER AND DUMPED IN DOWN THE INSIDE OF MY DOOR AND IT FROZE OVER. AND THAT'S THE PROBLEMS I'VE NOTICED WITH IT. THE ONLY THING I CARE ABOUT IS THE WHOLE AIR BAG THING. I HAVE RECEIVED NOTICE THAT IT WILL BE FIXED, BUT WILL IT BE FIXED FOR GOOD. BECAUSE I DON'T FEEL SAFE DRIVING AROUND AND DOING MY DAILY THINGS, KNOWING THAT I, OR MY FAMILY, OR FRIENDS COULD GET HURT FROM THE AIRBAGS GOING OFF. SO I HOPE THAT WHATEVER THE COMPANY IS DOING TO FIX IT WORKS, BECAUSE EVERYDAY I GET IN MY JEEP, THAT'S THE ONLY THING THAT IS GOING THREW MY HEAD. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496649February 6, 2013
FUEL/PROPULSION SYSTEM
EVERY TIME WE FILL THE GAS TANK, THE GAS TANK OVERFLOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496421February 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PARTS HAD WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WOULD POSSIBLY BECOME AVAILABLE WITHIN THREE MONTHS. THE CONTACT STATED THAT THE LAPSE BETWEEN RECEIVING THE RECALL NOTIFICATION AND THE TIME OF EXPECTANCY TO HAVE THE VEHICLE REPAIRED HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE AIR BAGS WARNING LIGHT BEING ILLUMINATED. THE FAILURE AND CURRENT MILEAGE WAS 78,000. UPDATED 03/20/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496454February 5, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION), THE VEHICLE STARTED TO EMIT A LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER CONTROL ARMS, SPRINGS AND REAR SHOCKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 79,143 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496513February 5, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. AFTER DIAGNOSIS, THE CONTACT WAS ADVISED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 112,000. UPDATED 3/14/13 *CN UPDATED 04/22/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496369February 4, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS PARKED AND PREPARING TO LEAVE WORK WHEN MY WINDOW DROPPED DOWN INTO THE DOOR. I SEE THAT A RECALL WAS DONE ON THIS SAME ISSUE FOR MY VEHICLE, BUT NOT MY YEAR.. I HAVE A 2005 AND THEY ARE ONLY COVERING THIS ISSUE FOR 2006 FORWARD... WHY.. IF IT IS AN ISSUE WITH THIS MODEL, THAN SHOULDN'T THE OTHER YEARS BE COVERED AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496219February 3, 2013
AIR BAGS, EXTERIOR LIGHTING
THE AIRBAG LIGHT ON MY DAUGHTERS JEEP LIBERTY REMAINS ON AT ALL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496226February 3, 2013
EXTERIOR LIGHTING
HAD VEHICLE AT DEALERSHIP ABOUT 3 WEEKS PRIOR FOR A HEAVY BURNING SMELL INSIDE AND OUT SIDE OF VEHICLE.SMELLED LIKE BURNT WIRING. WAS TOLD BY DEALER IT WAS A STICKER ON THE EXHAUST PIPE. WAS TOLD IT WAS FINE AND MIGHT SMELL IT FOR A SHORT TIME..SMELL IS STILL THERE AND LAST NIGHT VEHICLE WAS ON SNOW COVERED ROAD WITH ON COMING TRAFFIC AND THE HEADLIGHTS AND ALL INTERIOR LIGHTS WERE LOST.. HEADLIGHT SWITCH WAS MOVED BACK AND FOURTH FROM AUTO, ON, AND OFF NUMEROUS TIMES TILL LIGHTS CAME BACK ON AND IT DID IT AGAIN ON THE WAY HOME IN THE MORNING. GOING TO TAKE IT BACK TO DEALER ABOUT AN HOUR AWAY FOR THE SECOND TIME.. NOT SURE WHY CHRYSLER DOESNT TAKE TIME TO LOOK AT THINGS PROPERLY AND LISTEN TO THE OWNERS. A STICKER BURNING OFF DOESNT SMELL LIKE BURNT WIRING.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496135February 1, 2013
UNKNOWN OR OTHER
FUEL BURPS OUT AFTER GAS PUMP CLICKS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496016January 31, 2013
AIR BAGS, ENGINE, WHEELS, TIRES, EXTERIOR LIGHTING
WHERE TO BEGIN? MY AIRBAG LIGHT HAS BEEN COMING ON FOR MONTHS WHILE DRIVING. I TOOK IT TO A CHRYSLER DEALERSHIP 6 MONTHS AGO & WAS CHARGED $100 FOR THEM TO TELL ME THEY DIDN'T KNOW WHAT WAS WRONG. ABOUT A MONTH AGO, WHILE DRIVING ON THE HIGHWAY, MY HEADLIGHTS WENT OUT, CAME BACK ON, WENT OUT AGAIN, AND FINALLY I HIT MY HIGH BEAMS AND THEY STAYED ON. MY ENGINE USES ABOUT 2 QUARTS OF OIL PER WEEK. I HAVE PARKED ON CLEAN SURFACES & THERE IS NO OIL LEAKING, BUT IT IS GOING SOMEWHERE. I CAN HEAR A TICKING NOISE COMING FROM THE ENGINE AREA. I CALLED CHRYSLER'S TOLL-FREE NUMBER TODAY AFTER THE HEADLIGHTS WENT OUT AGAIN, AND WAS INFORMED THAT MY JEEP IS UNDER RECALL FOR THE AIR BAG MODULE, AND MAYBE THAT IS WHAT IS CAUSING THE LIGHTS TO GO OUT. THIS MAKES NO SENSE TO ME THAT ONE WOULD HAVE ANYTHING TO DO WITH THE OTHER. I TOLD THEM THAT I HAVE SEEN OTHER COMPLAINTS ABOUT THE HEADLIGHTS, BUT THEY STATED THAT THEY'VE HAD NO COMPLAINTS. I HAVE ALSO REPLACED FRONT TIRES THREE TIMES IN THE PAST YEAR FOR WEAR ON THE OUTSIDE EDGE. I'VE HAD THE JEEP ALIGNED, TIRES ROTATED AS THEY SHOULD BE, AND THEY JUST KEEP BALDING ON THE OUTER EDGE. THE SERVICE TECH SAID THAT JEEPS EAT THROUGH TIRES BECAUSE OF THE WHEEL BASE? THIS CAR HAS ALL BUT EATEN UP MOST OF MY INCOME. IT IS CONSTANTLY HAVING ISSUES, AND I GET NOWHERE WITH CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495180January 30, 2013
FUEL/PROPULSION SYSTEM
I RECENTLY PURCHASED A USED 2008 JEEP LIBERTY SPORT 4X4. FOR THE FIRST COUPLE MONTHS, I HAD NO ISSUES WITH THE VEHICLE. RECENTLY, EVERY TIME I FILL UP THE GAS TANK, NO MATTER WHICH STATION OR BRAND OF GASOLINE, THE FUEL TANK OVERFILLS AND SPITS GAS OUT. THE PUMP WILL CLICK OFF, BUT IT IS CLICKING OFF TOO LATE AND GAS IS SPILLING DOWN THE SIDE OF THE VEHICLE, ONTO ME, AND ALL OVER THE GROUND. OBVIOUSLY, THIS IS A MAJOR HEALTH ISSUE TO HAVE GASOLINE ON MY SKIN, CLOTHES, AND TO BE BREATHING IN THE TOXIC FUMES. ADDITIONALLY, THIS IS A MAJOR ENVIRONMENTAL ISSUE, AS GAS IS SPILLING OUT ONTO THE GROUND. FINALLY, THIS COULD QUICKLY BECOME VERY DANGEROUS. IT ALSO APPEARS, BASED ON SOME BASIC INTERNET RESEARCH, THAT THIS IS A WIDESPREAD PROBLEM WITH CHRYSLER VEHICLES, ESPECIALLY THESE JEEP LIBERTY MODELS. I'M A BIT PERPLEXED WHY THERE HAS NOT BEEN A RECALL ISSUED ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495257January 30, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING THE TANK WITH GAS, THE GAS SHOOTS OUT OF THE TANK WHEN REMOVING THE NOZZLE, SPRAYING ALL OVER THE CAR, MYSELF AND THE GROUND. AT FIRST I THOUGHT IT WAS THE PUMP AT THE GAS STATION BUT IT HAS HAPPENED MULTIPLE TIMES AT DIFFERENT GAS STATIONS. I BROUGHT THE CAR TO THE DEALER AND THEY DIAGNOSED IT AS A PROBLEM WITH THE VALVE IN THE TANK, WHICH CANNOT BE FIXED UNLESS YOU REPLACE THE ENTIRE GAS TANK AT THE COST OF $800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495561January 29, 2013
ENGINE AND ENGINE COOLING
EMAIL FROM CONGRESSMAN LATTA'S OFFICE RE CONSTITUENT COMPLAINTS ABOUT HER CHRYSLER 2002 JEEP LIBERTY (119000 MILEAGE) WITH A KNOCKING ENGINE DUE TO MANUFACTURERS PROBLEM. *SMD THE CONSUMER STATED SHE WAS DILIGENT ABOUT CHECKING THE OIL. HOWEVER, ONE DAY WHEN SHE CHECKED THE OIL, DUE TO AN ENGINE KNOCK, SHE DISCOVERED THE OIL WAS THREE QUARTS LOW AND A WARNING SIGNAL NEVER ALERTED HER. WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP, SHE WAS INFORMED A NEW ENGINE WAS NEEDED AT A COST OF $4,500. THE CONSUMER WAS INFORMED, THERE WAS A KNOWN OIL DELIVERY ISSUE WITH THE 2002-2003 3.7 LITER ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495084January 29, 2013
FUEL/PROPULSION SYSTEM
FOR THE LAST 2 TIMES WHEN I FEEL UP MY JEEP THE GAS WILL SPILL BACK OUT ALL OVER ME AND THE JEEP. CHRYSLER SAYS I NEED A NEW GAS TANK BUT IT WAS NEVER WRECKED OR ANY OTHER DAMAGE. I HAVE SEEN ON THE INTERNET OTHER PEOPLE IS HAVING THIS PROBLEM BUT THEY WANT ME TO PAY FOR A NEW GAS TANK. IS THERE ANY RECALL ON THIS JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495159January 29, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION, WHEELS
I BEGAN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM IN AUGUST. HEADLIGHTS FLICKER ON AND OFF AT WILL, AS WELL AS INTERIOR LIGHTS. PASSENGER SIDE HEADLAMP WON'T COME ON AT ALL NOW AND INTERIOR LIGHTS CONTINUE TO FLICKER. WHILE PULLING INTO MY DRIVEWAY, PASSENGER SIDE FRONT TIRE COMPLETELY SEPARATED FROM THE VEHICLE, LEAVING ME SPEECHLESS. WE HAVE BEEN THE ONLY OWNERS OF THIS VEHICLE AND WEREN'T NOTIFIED OF ANY RECALLS. HOPING WE CAN GET THIS REPAIRED SOON...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494887January 28, 2013
AIR BAGS
MY FRIEND AND I WERE DRIVING TO THE MOVIE THEATER IN HER 2002 JEEP LIBERTY, WHEN WE WERE STOPPED AT A STOP LIGHT. HER CAR MADE A BEEPING NOISE, WHICH WAS VERY UNUSUAL BECAUSE IT HAS NEVER EVER DONE THAT IN THE 5 YEARS SHE HAS DRIVEN IT, AND THEN THE WORD "AIR BAG" POPPED UP ON HER CAR'S DASHBOARD. WE BOTH LOOKED AT EACH OTHER WITH VERY CONFUSED EXPRESSIONS AND THEN WITHOUT ANY WARNING THE DRIVER SIDE FRONT AIRBAG EXPLODED IN BOTH OUR FACES. WE WERE EXTREMELY LUCKY THAT WE WERE STOPPED AT A STOP LIGHT AND NEITHER OF OUR FACES WERE CLOSE ENOUGH TO THE STEERING WHEEL TO GET SERIOUSLY INJURED, BUT THIS WAS EXTREMELY ALARMING AND SHOCKING FOR BOTH OF US. MY FRIEND, THE DRIVER, HAS RED MARKS FROM IMPACT ON HER LEFT THIGH AND UPPER CHEST. I AM COMPLETELY OUTRAGED BY THIS! I HAVE DONE MY RESEARCH IN THIS PARTICULAR DEFECT HAPPENING IN OTHER 2001-2004 JEEP LIBERTY VEHICLES, AND APPARENTLY THIS SAME EXACT PROBLEM HAS THE POSSIBILITY OF AFFECTING AS MANY AS 386,873 PEOPLE. SO THE REAL QUESTION IS: WHY HAVE THEY NOT BEEN RECALLED?!?!?!?!? WHAT IF MY FRIEND AND I HAD BEEN DRIVING AT 70+ MPH ON THE HIGHWAY?!?!? WHAT IF WE HAD BEEN ON A CROWDED, BUSY STREET WHEN THIS HAPPENED?!?! PEOPLE COULD HAVE BEEN SERIOUSLY INJURED - OR EVEN WORSE, THEY COULD HAVE BEEN KILLED!! THIS IS NOT OKAY FOR A CAR TO DO THIS!!!! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Jeep Liberty