Jeep Liberty Complaints

8,882 consumer complaints on file.

#10509160April 22, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED OVER SEVERAL MONTHS. THE CONTACT STATED THAT THE RECALL SERVICE HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508972April 21, 2013
FUEL/PROPULSION SYSTEM
EACH AND EVERY TIME I FILL UP MY JEEP WHEN THE GASOLINE AUTOMATIC PUMP DISPENSER SHUTS OFF I GET SPLASHED WITH GAS AND IT GOES ALL OVER ME AND MY VEHIICLE. I CALLED LOCAL JEEP DEALER AND THEY WANT TO PUT NEW GAS TANK IN AT MY EXPENSE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508941April 20, 2013
ELECTRICAL SYSTEM
THE DOOR LOCKS IN THE CAR NO LONGER LOCK, THE WINDSHIELD WIPER FLUID DOESN'T COME OUT ANYMORE, AND THE WINDSHIELD WIPERS WORKS SOME TIMES. ALL OF THE PROBLEMS LISTED AFTER CAN AFFECT THE OWNER OF THE CAR, AND ANY PASSENGERS. ESPECIALLY THE DOOR LOCKS I KNOW ME MYSELF I HAVE TWO YOUNGER CHILDREN WHO COULD BE EFFECTED BY THIS HAZARD DO TO THE DOORS NOT LOCKING ON THEIR OWN. ALSO THE WINDSHIELD WIPERS ARE A BIG MUST TO CLEAN DEBRIS OFF THE FRONT WINDSHIELD IS NEEDED, AND THE FLUID AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508789April 19, 2013
FUEL/PROPULSION SYSTEM
WHEN FUELING MY 2007 JEEP LIBERTY, ONCE THE TANK REACHES THE FULL POINT IT BURPS OUT APPROXIMATELY 1 TO 3 CUPS OF GAS WITH ENOUGH FORCE TO SPILL ON ME, IF I AM NOT STANDING TO THE SIDE. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY WHERE AWARE OF THIS PROBLEM AND STATED NO RECALL WAS IN EFFECT. I FEEL THIS IS A VERY DANGEROUS MANUFACTURER DEFECT THAT SHOULD BE TAKEN CARE OF BY RECALL. THE DEALER STATED THAT THE FUEL CANISTER AND ESIM SWITCH NEED TO BE REPLACE FOR THE COST OF $250.00. AS A RETIRED FIREFIGHTER I AM SURPRISED THAT THIS SITUATION HAS NOT BE ADDRESSED NHTSA.DUE TO THE POTENTIAL OF GAS SPILLS AND POTENTIAL FIRE AT GAS STATIONS. NOT TO MENTION EPA IMPACTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508797April 19, 2013
ELECTRICAL SYSTEM
PUT THE JEEP IN PARK AND COULD NOT REMOVE KEY. HAD TO DISCONNECT CABLE TO REMOVE KEY, WITH CABLE DISCONNECTED I WAS ABLE TO SHIFT THROUGH GEARS WITH CAR TURNED OFF AND KEY OUT. HOOKED CABLE BACK UP AND KEYS STUCK IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508813April 19, 2013
AIR BAGS
I WAS PASSENGER, MY HUSBAND [XXX] WAS DRIVING. AIRBAG LIGHT CAME ON AND CHIMED FOR A COUPLE OF SECONDS, THEN SUDDENLY THE DRIVER'S SIDE AIRBAG DEPLOYED, BRUISING [XXX]' ARM AND HURTING HIS NECK AND SHOULDER. MORE THAN A WEEK LATER, I STILL CANNOT GET ANYONE FROM CHRYSLER/JEEP TO TELL ME WHAT IS GOING ON. THEY FINALLY HAD AN INSPECTOR LOOK AT IT TODAY, BUT HE SAID IT COULD BE 10-12 DAYS BEFORE I GET A RESPONSE. I KEEP FOLLOWING UP WITH CHRYSLER BY PHONE, BUT THEY WILL NOT TELL ME ANYTHING OTHER THAN THAT THEY ARE INVESTIGATING IT. THEY DID TELL ME NOT TO DRIVE THE VEHICLE, LEAVING US WITH NO VEHICLE AND NO RENTAL OR ANY TYPE OF RESOLVE HAS BEEN OFFERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10508681April 18, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER REAR WINDOW FELL DOWN. TESTED AND REPAIRED REAR WINDOW REGULATOR AND ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508680April 18, 2013
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION. TECH VERIFIED CONCERN. FOUND SHIFT INTERLOCK CABLE SHIFTER ASSEMBLY SEIZED AND INTERLOCK STRETCHED. TECH ACCESSED AND REPLACED SHIFTER ASSEMBLY AND SHIFT INTERLOCK CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508695April 18, 2013
AIR BAGS
CHRYSLER HAS ISSUED A NOTICE OF RECALL MAILED IN JAN 2013. CHRYSLER RECALL #: M35 NHTSA RECALL REFERENCE #: 12V527000 SO FAR NO PARTS HAVE BEEN AVAILABLE BY CHRYSLER, AND CALLERS TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ARE NOT BEING PROVIDED WITH ANY ESTIMATED DATE FOR ANY PARTS AND REPAIRS. FOR A SAFETY RECALL, THIS IS UNACCEPTABLE. CHRYSLER SEEMS TO BE STALLING, OR NOT HAVE ANY INTENTION OF FULFILLING THEIR COMMITMENT. CHRYSLER SHOULD BE FORCED TO PROMPTLY COMPLY, AND COMMUNICATE COMPLETELY WITH THEIR OWNERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508708April 18, 2013
FUEL/PROPULSION SYSTEM
SINCE I HAVEN RECEIVED MY JEEP LIBERTY RENEGADE 2006 MODEL. MY HUSBAND AND I HAVE NOTICED THAT EVERYTIME WE WOULD FILL UP THE GAS TANK. THAT LOTS OF GAS WOULD POUR OUT ONTO THE CAR AND THE GROUND. WE HAVE DONE INTERNET RESEARCH AND HAVE FOUND THAT LOTS OF JEEP LIBERTY OWNERS ARE HAVING THIS SAME ISSUE. THERE ARE VIDEOS AND THOUSANDS OF COMMENTS IN REGARDS TO THIS ISSUE. I HAVE ALSO CONTACTED THE EPA,[XXX] AND THEY ARE AWARE OF THE PROBLEM AND HAD CHRYSLER ISSUE A RECALL TO FIX THIS ISSUE. HOWEVER MY VEHICLE YEAR FALLS OUT OF THE RECALL DATES LISTED. WE I SPOKE WITH THEM THEY SAID TO CONTACT YOU GUYS BECAUSE THERE IS NOT AS MANY OF MY VEHICLE YEARS TO EXPAND THE RECALL. I FEEL THIS IS A HUGE SAFETY ISSUE AND NEED HELP WITH TRYING TO GET A RECALL ON MY VEHICLE YEAR. I HAVE TAKEN THE VEHICLE TO OUR LOCAL CHRYSLER DEALER AND THEY WANT TO PAY FOR A BRAND NEW GAS TANK AT $500.00+ AND I DON'T FEEL THAT BECAUSE I OWN A 06 AND NOT AN 07 OR 08 THAT I SHOULD HAVE TO PAY FOR THIS DEFECT. I CONTACTED CHRYSLER MAIN NUMBER AND THEY TOLD ME THAT MY VEHICLE IS NOT INVOLVED IN THE RECALL. WHEN IT SHOULD BE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508522April 17, 2013
AIR BAGS
THE AIR BAG LIGHT CAME ON AND HAS CONTINUED TO GO ON AND OFF RANDOMLY. THE JEEP DEALERSHIP IN FORT WORTH THAT I SPOKE TO THIS MORNING SAID THERE WAS NO RECALL.......NOW I'M CONFUSED.....IS THERE A RECALL OR NOT??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508559April 17, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATORS HAD FAILED IN EVERY WINDOW. THE CONTACT STATED THAT THE REGULATORS HAD TO BE REPLACED EIGHT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE WINDOW REGULATOR BUT THE FAILURE RECURRED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE REGULATOR. THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO REGARDING THE REGULATOR. THE CONTACT STATED THAT THE PASSENGER REAR WINDOW FAILED TO CLOSE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508260April 15, 2013
STRUCTURE:BODY
NOTICED SMALL RUST BUBBLES DEVELOPING UNDER PAINT AT AREA OF SEAMS ALONG RIGHT SIDE OF REAR WINDOW GLASS AND ALSO ON ROOF ON RIGHT SIDE JUST BELOW ROOF RACK RAIL AND REAR ROOF MOUNTED BRAKE LIGHT. BROUGHT TO DEALER AND SHOWED SERVICE MANAGER BUT SAID NOTHING COULD BE DONE AS I WAS PAST WARRANTY LIMIT FOR RUSTPROOF CORROSION. THIS WAS ABOUT 3-4 YEARS AGO. REQUESTED CONTACT BY DISTRICT MANAGER-WHO FINALLY CALLED AFTER MULTIPLE FOLLOW-UP CALLS BY ME, AND SAID MY CLAIM WAS DENIED. WROTE LETTER TO JEEP CUSTOMER RELATIONS CORPORATE BUT NEVER HEARD FROM THEM. RUST SITUATION HAS PROGRESSED AND NOW HAVE SUBSTANTIAL HOLE IN RIGHT REAR CORNER OF ROOF. RUST SPREADING. CAR HAS BEEN METICULOUSLY MAINTAINED AND CLEANED REGULARLY, WAXED AT LEAST 2X PER YEAR. REST OF VEHICLE IN TOP SHAPE. VERY DISAPPOINTED IN JEEP'S LACK OF HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505949April 11, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHEN IT RAINED, WATER ENTERED THE VEHICLE FROM THE LIFT GATE. THE CONTACT HAD TO PLACE BUCKETS IN THE VEHICLE TO STOP THE VEHICLE FROM FLOODING. A DEALER WAS NOTIFIED BUT STATED THEY WERE TOO BACKED UP TO DIAGNOSIS THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506011April 11, 2013
SEAT BELTS
PASSENGER SIDE SEAT BELT WILL NOT RETRACK BACK AND PASSENGERS CANNOT WEAR IT........I BOUGHT THIS VEHICLE ON 8/2012 WITH 90,000 MILES ON IT! ITS A SAFETY ISSUE AND DEALERS WANT ALOT OF MONEY TO FIX IT..........I READ ON JEEP FORUMSCOMPLAINTS THAT MANY OF THESE VEHICLES HAVE HAD THIS ISSUE........... PLEASE TELL ME I CAN GET IT FIXED ASAP WITHOUT COSTING ANY MONEY ...........ITS A SAFETY HAZARD! THANK YOU KINDLY. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506023April 11, 2013
SUSPENSION
WE TOOK THE CAR TO A DEALER TO HAVE THE LOWER CONTROL ARM REPLACED DUE TO A RECALL ON THE PART. WE WERE TOLD BY THE DEALER THAT THE UPPER CONTROL ARM WAS BAD AND THEY WOULD NOT DO THE RECALL REPAIR OF THE LOWER CONTROL ARM UNTIL WE PAID TO REPLACE THE UPPER CONTROL ARM. WE WERE TOLD THE PART WAS PRETTY MUCH WORN OUT AND HANGING BY A THREAD AND THE ONLY THING HOLDING THE TIRES TO THE CAR WERE THE SHOCKS. THE UPPER CONTROL ARM IS NOT PART OF THE RECALL AND DEALER CHARGE TO REPAIR IT WAS $600. THE RECALL OF THE LOWER CONTROL ARM IS BECAUSE THE PART CAN WEAR OUT DUE TO NOT BEING TREATED FOR THE SALT USED ON ROADS IN OUR STATE. THE UPPER CONTROL ARM IS ALSO FALLING APART FOR THIS SAME REASON YET IS NOT INCLUDED IN THIS RECALL. THE UPPER CONTROL ARM ALSO NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505759April 10, 2013
STEERING:RACK AND PINION
TL THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE NOTICED A GRINDING NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. KMJ..*TR...UPDATED 05/29/13 *BF UPDATED 06/10/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505777April 10, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK, THE AUTOMATIC PUMP SHUTOFF DOES NOT WORK CAUSING THE GASOLINE TO SHOOT OUT AND ALL OVER THE CAR AND MYSELF. THIS DOES NOT HAPPEN AT JUST ONE GAS STATION, BUT AT ALL OF THEM AND HAS OCCURRED REPEATEDLY SINCE BUYING THE CAR LAST AUGUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505676April 9, 2013
STRUCTURE:BODY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR PASSENGER SIDE WINDOW REGULATOR BROKE DUE TO WEAR OF A PLASTIC COMPONENT. THE WINDOW SLIDES DOWN COMPLETELY AND CAUSES THE CAR TO BE OPEN TO THE ELEMENTS/THIEVES. THE REAR DRIVER SIDE WINDOW REGULATOR HAD THE SAME ISSUE THE PREVIOUS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505678April 9, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING THE 2006 JEEP LIBERTY ACROSS THE COUNTRY FROM PA TO TX THE 2ND BACK WINDOW FELL INTO THE DOOR WITH OUR DOG IN THE BACK, THIS COULD OF CAUSED AN ACCIDENT. THIS HAPPENED TO BOTH MY BACK WINDOWS, BOTH THESE ARE CHILD SAFETY WINDOWS, AND IF SOMEONE HAD A CHILD IN A CAR SEAT IN THESE JEEPS COULD HAVE HAD A POTENTIAL ACCIDENT WHEN THIS HAPPENED, WINTER MONTHS, STORMS ETC. PLEASE RECALL THESE HAZARDOUS WINDOW REGULATORS ON THE 2006 JEEP LIBERTY. I WAS TOLD BY THE LOCAL DEALERSHIP, THE CHRYSLER COMPANY WILL PAY 1/2 FOR THE REPAIR,. I AM ASKING FOR AN IMMEDIATE RECALL AND REPLACEMENT FOR THE WINDOW REGULATORS BEFORE SOMEONE GETS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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