Jeep Liberty Complaints

8,882 consumer complaints on file.

#10511507May 11, 2013
STEERING
KEY WOULD NOT RELEASE FROM IGNITION AFTER PARKING. TOOK TO DEALERSHIP. I ADVISED DEALERSHIP, POSSIBLE SHIFTER ASSEMBLY AND SHIFT INTERLOCK CABLE PROBLEM, PER OTHER COMMENTS? I JUST RECEIVED A CALL FROM THEM AND THEY ADVISED THERE WAS A PIECE BROKEN IN STEERING COLUMN AND THEY NEEDED TO REPLACE WHOLE STEERING COLUMN. PROBLEM 1 IS THERE IS A SUPPOSED NATIONAL BACK ORDER WITH AN UNDETERMINED DATE OF WHEN THEY WILL GET IT IN. 2ND ISSUE, IS THEY HAD NO SOLUTION ON HOW TO GET KEY OUT OF IGNITION SO I COULD PROPERLY SECURE MY JEEP FROM THEFT OR HELP WITH ANY SOLUTION TO THIS OTHER THAN....LOCK AND UNLOCK WITH SPARE KEY, SINCE IT IS KEY FOB THAT IS IN THE IGNITION. 3RD ISSUE............THE COST $1240.65 WITH PARTS AND LABOR..........I WILL BE CHECKING THIS OUT WITH OTHER SERVICE CENTERS AND REPAIR SHOPS TO MAKE SURE BEFORE I CONSENT TO ANY REPAIRS WITH ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511539May 11, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK THE FUEL SPEWS OUT AND DOES NOT AUTOMATICALLY SHUT OFF. THIS HAPPENS AT DIFFERENT GAS STATIONS AND STARTED HAPPENING AT APPROXIMATELY 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511335May 9, 2013
SUSPENSION
THE BALL JOINTS ARE GOING BAD. I WAS TOLD BY THE DEALERSHIP THAT MY VIN NUMBER ISN'T INCLUDED IN THE RECALL. HOWEVER, IT'S THE SAME EXACT PROBLEM THAT IS COVERED BY THE RECALL. THIS IS RIDICULOUS. JEEP REFUSES TO DO ANYTHING ABOUT THIS PROBLEM WHEN CONTACTED. HOW DID THEY GET AWAY WITH SUCH A NARROW RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511337May 9, 2013
FUEL/PROPULSION SYSTEM
WHEN FUELING THE JEEP, THE JEEP OVERFILLS EVERY TIME, EVERY PUMP. I CONTACTED JEEP BUT THEY REFUSE TO HELP FIX THE PROBLEM. THIS IS A MAJOR SAFETY HAZARD TO THE PERSON FUELING THE VEHICLE. THE DEALERSHIP HAS SAID IT HAS TO REPLACE THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510666May 5, 2013
AIR BAGS
SAFETY RECALL M35/NHTSA 12V-527 WE ARE THE OWNER OF A 2002 JEEP LIBERTY EFFECTED BY THE ABOVE RECALL. THOUGH THIS MAY NOT BE THE PROPER REPORTING MECHANISM, WE HAVE FOUND NO OTHER MORE APPROPRIATE TO REPORT THE FACT THAT CHRYSLER APPEARS NOT TO BE PROVIDING PARTS NECESSARY TO THIS SAFETY DEFECT IN A REASONABLE PERIOD OF TIME. WE HAVE BEEN IN CONTACT WITH THE DEALER AND NOW EVEN CHRYSLER. OUR DEALER TELLS US THAT THEY CANNOT ACT UNTIL CHRYSLER PROVIDES PARTS. THIS TO ME SEEMS MORALLY REPREHENSIBLE IF NOT CRIMINALLY. WHAT RECOURSE DO WE HAVE TO LEGALLY PURSUE CHRYSLER FOR THEIR NEGLIGENCE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510679May 5, 2013
ENGINE
WAS DRIVING ON THE HIGHWAY IN THE FAST LANE GOING ABOUT 70 MPH AND WE LOSE ALL CONTROL OF THE VEHICLE HAD TO SWERVE ALL THE WAY ACROSS THE HIGHWAY TO GET ON THE SHOULDER! ITS A MIRACLE WE DIDN'T WRECK! VEHICLE WOULDN'T START HAD NO IDEA WHAT HAPPENED, CHECKED THE OIL AND WAS FULL JUST GOT IT CHANGED 3 WEEKS PRIOR AT THE DEALERSHIP. TOWED IT TO A SHOP AND THEY SAID THE ENGINE WAS DONE! HAD A WARRANTY FOR 6 MONTHS AND 2 WEEKS AFTER THIS EXPIRED IS WHEN THIS OCCURRED! HAVE COMPLAINED EVERYWHERE I CAN AND I GET TOLD THIS HAS NEVER BEEN HEARD OF WELL ALL YOU HAVE TO DO IS GOOGLE THIS ENGINE AND THE COMPLAINTS ARE ENDLESS! I AM SO UNBELIEVABLY DISAPPOINTED AND NO ONE IS OWNING UP TO THIS PROBLEM! I AM DONE WITH JEEP AND CHRYSLER AND I'LL MAKE SURE EVERYONE I EVER KNOW IS TOO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510375May 2, 2013
SUSPENSION
HAD LOWER BALL JOINTS REPLACED DUE TO RECALL NOTICE. THE UPPER BALL JOINTS ARE DETERIORATING JUST LIKE THE LOWER BALL JOINTS. THE SAME EXACT PROBLEM THAT THE LOWER BALL JOINTS WERE EXPERIENCING, THE UPPER BALL JOINTS ARE ALSO DOING. THIS IS A SAFETY ISSUE. THE JEEP LIBERTY HAS SERIOUS SUSPENSION PROBLEMS. WHEN I SPOKE TO THE JEEP/CHRYSLER COOPERATION, THEY WERE UNWILLING TO ASSIST IN FIXING THE PROBLEM. WHEN COMPLETING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH 2006 JEEP LIBERTIES. JEEP FAILS TO RECOGNIZE THAT THE UPPER BALLS JOINTS ARE SUBJECT TO THE SAME CORROSION PROBLEMS AS THE LOWER BALL JOINTS. I AM VERY DISAPPOINTED IN THE JEEP COMPANY FOR THE LACK OF ATTENTION AND ASSISTANCE FOR SUCH A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510429May 2, 2013
SUSPENSION
2006 JEEP LIBERTY CRD. UPPER BALL JOINT FAILURE: TURNING INTO PARKING SPOT ,STEERING GOT REAL SOFT, AND A LACK OF STEERING CONTROL OCCURRED. LEFT FRONT SPINDLE AND TIRE ASSEMBLY FELL AWAY FROM VEHICLE RIPPING FRONT BRAKE LINE OPEN. NEVER MIND THAT FRONT BRAKES ACCOUNT FOR 70% OF BRAKING FORCE. PIVOTING FROM LOWER BALL JOINT. RIM/TIRE/SPINDLE ENDED UP AT A 45 DEGREE ANGLE OR MORE FROM VERTICAL. GOUGED RIM AND INNER TIRE. DISPLACED WHEEL WEIGHTS. 2006 JEEP LIBERTY CRD. UPPER BALL JOINT FAILURE ON OUTER PART OF A ARM ASSEMBLY, COLLECTION OF RUST AND DEGRADED GREASE CONSISTENCY OF MOIST DIRT. RUBBER BOOT (ON BALL JOINT) INTACT AND UNDAMAGED. NOTE: THIS IS A NON GREASEABLE BALL JOINT ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510080May 1, 2013
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED CHRYSLER WAS DOING LITTLE TO PROVIDE CUSTOMERS WITH RELIEF FROM THE POTENTIAL OF UN-INTENDED AIR BAG DEPLOYMENT IN VEHICLES DETERMINED TO HAVE AN ELECTRICAL OVER-STRESS CONDITION. AS OF TODAY, NO SERVICE, AS PROMISED, HAS BEEN PROVIDED AND APPARENTLY PARTS FOR REPAIR WERE STILL NOT AVAILABLE. WHEN THE CONSUMER CONTACTED CHRYSLER, THEY WERE UNABLE TO GIVE HIM AN ANTICIPATED PARTS SUPPLY DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510078May 1, 2013
AIR BAGS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM FAILURE IN VEHICLE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED HE EXPERIENCED AN AIR BAG FAILURE IN THE SUMMER OF 2012, AND HAD IT REPAIRED BY HIS MECHANIC. THE CONSUMER SUBMITTED THE INVOICE TO CHRYSLER FOR REIMBURSEMENT. ON MARCH 12TH, HE RECEIVED A LETTER FROM A PERSON WITH NO LAST NAME, AND A NUMBER TO CALL. HE RECEIVED AN AUTOMATED MESSAGE, TO LEAVE HIS INFORMATION. ON MARCH 26, THE AUTOMATED MESSAGE HAD BEEN CHANGED TO SAY THERE WERE NO REPRESENTATIVES TO ANSWER CALLS, AND TO CALL BACK LATER. ON MARCH 28TH, THE CONSUMER WROTE ANOTHER LETTER, REQUESTING REIMBURSEMENT. AS OF TODAY, THERE HAS BEEN NO RESPONSE AND NO REIMBURSEMENT. UPDATED 06/20/13*LJ ALSO, THE O2 SENSOR WAS REPLACED. UPDATED 06/24/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510264May 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS: INADVERTENT AIR BAG DEPLOYMENT) AND WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR HAD NOT BECOME AVAILABLE. THE CONTACT STATED THAT IT HAD BEEN FOUR MONTHS SINCE THE RECALL NOTIFICATION WAS RECEIVED AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED TO POSSIBLY EXPERIENCE THE FAILURE AS DESCRIBED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOT CONTACTED FOR AN ESTIMATED TIME OF ARRIVAL FOR THE NECESSARY PARTS. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510065April 29, 2013
AIR BAGS
SUBMISSION FROM LCDO. RE SAFETY RECALL M35/NHTSA 12 V-527 AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. *TGW THE CONSUMER RECEIVED A SAFETY RECALL NOTICE SEVERAL WEEKS AGO. HOWEVER, THE NOTICE STATED THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY, WERE CURRENTLY NOT AVAILABLE. THE NOTICE STATED, THE CONSUMER WOULD BE CONTACTED BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE PARTS ARRIVED. THE CONSUMER DECIDED TO CONTACT THE DEALER, AFTER NOT RECEIVING A FOLLOW-UP NOTICE, TO HAVE THE VEHICLE INSPECTED ANYWAY. THE SERVICE APPOINTMENT WAS SCHEDULED FOR MARCH 4, 2013. HOWEVER, ON MARCH 1, 2013, WHILE DRIVING, THE PASSENGER AIR BAG INADVERTENTLY DEPLOYED WITH A VERY LOUD NOISE, WHICH CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE CONSUMER STATED THE DRIVER'S SIDE AIR BAG NEVER DEPLOYED. THE CONSUMER STATED NO ON CAME TO INSPECT THE VEHICLE, AND HE STILL HAD NOT RECEIVED THE FOLLOW-UP NOTICE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10509632April 26, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY REAR DRIVER SIDE WINDOW STOPPED WORKING AND WOULD SLIDE DOWN UNTIL IT SLID DOWN SO MUCH I HAD TO PULL IT UP JUST FOR IT TO FALL COMPLETELY INTO THE DOOR THE NEXT DAY. I CALLED THE DEALERSHIP AND THEY WONT FIX IT BECAUSE IT WAS MANUFACTURED BEFORE THE RECALL DATE. I HAVE TWO SMALL CHILDREN AND CANT DRIVE THEM ANYWHERE BECAUSE ITS TO COLD AND THE WIND IS TO MUCH. I CAN BARELY AFFORD FOOD MUCH LESS A $240 WINDOW REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509671April 26, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK, THE FUEL SPEWS OUT OF THE TANK INSTEAD OF THE PUMP SHUTTING OFF. THIS HAPPENS AT ALL FILLING STATIONS AND DIFFERENT TYPES OF FUELING NOZZLES. THE SIDE OF THE CAR AND MY SHOES AND PANTS WERE COVERED IN GAS. THE GAS STATION BAY WAS ALSO COVERED IN GAS. THIS IS EXTREMELY DANGEROUS. SINCE THE FUEL PUMP WARNS ABOUT "RE-ENTERING A CAR" OR "USING A CELL PHONE" AROUND A GAS PUMP; HOW DANGEROUS IS DRIVING WITH CLOTHING COVERED IN GAS, SIDE OF THE CAR COVERED IN GAS AND HOW DANGEROUS IS LEAVING A GAS PUDDLE AT THE STATION? CHRYSLER APPARENTLY IS REPLACING SOME TANKS OR PUTTING IN AN "EXTENSION" VALVE ON SOME CARS, BUT MINE IS NOT UNDER THEIR WARRANTY. THIS IS NOT ONLY A FIRE HAZARD, BUT A HEALTH ISSUE AS WELL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509562April 25, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE BECAME DETACHED AND THE POWER STEERING ASSIST FAILED. THE CONTACT INSPECTED THE VEHICLE AND IT WAS DETERMINED THAT THE VEHICLE WAS COMPLETELY RUSTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509620April 25, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING MY GAS TANK TO FULL, THE FUELS FLOWS OUT OF THE FILLER TUBE BEFORE THE PUMP SHUTS OFF, CHRYSLER ACKNOWLEDGED THIS BY SENDING OUT A EXTENDED WARRANTY ON THE EFFECTED PARTS FOR SOME OWNERS OF 07 AND 08 MODELS, BUT REFUSES TO ISSUES THE SAME TO MY 07 JEEP LIBERTY. WHAT GIVES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509461April 24, 2013
AIR BAGS
RECEIVED A RECALL NOTICE FROM CHRYSLER, IN JANUARY, THAT AIRBAG RECALL BECAUSE AIR BAG COULD DEPLOY BECAUSE OF A DEFECT AT ANY TIME. IF THE LIGHT BLINKS IT WILL DEPLOY AND THAT THIS WOULD BE FIXED AS SOON AS PARTS WERE AVAILABLE. 4 MONTHS LATER SPOKE TO CHRYSLER AND THEY STILL DON'T HAVE PARTS AVAILABLE. WHAT CAN BE DONE TO GET THIS RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509462April 24, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V527000 (AIR BAGS), WHICH ADVISED THAT A SECOND LETTER WOULD BE GENERATED TO ADVISE CONSUMERS OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE AVAILABILITY OF PARTS AND THE MANUFACTURER ADVISED THAT THEY WERE NOT SURE AS TO A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD RECEIVED THE RECALL NOTIFICATION TWO MONTHS PRIOR TO CONTACTING THE MANUFACTURER WITH THE INQUIRY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509241April 23, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONTINUED ISSUES WITH WINDOW REGULATORS. THIS IS THE FORTH TIME THE SAME PART HAS BROKEN. THE TWO REAR WINDOWS HAVE BROKEN AND BEEN FIXED 3 TIMES AND NOW THE FRONT PASSENGER SIDE WINDOW REGULATOR. DURING ALL OF THE INCIDENTS WE HAVE BEEN DRIVING THE VEHICLE. JEEP KNOWS ABOUT THIS ISSUE AND HAS MANY MANY COMPLAINTS ABOUT IT. MOPAR KNOWS ABOUT THIS ISSUE AND HAS CHANGED MATERIAL THAT THEY PART IS MADE OUT OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509082April 22, 2013
AIR BAGS
AIR BAG LIGHT IS ON. SAFETY RECALL NOTICE M35 ISSUED. MANUFACTURER/DEALER HAS FAILED TO REMEDY THIS DEFECT IN A REASONABLE AMOUNT OF TIME. CURRENTLY, THERE IS NO ETA ON WHEN PARTS WILL BE AVAILABLE. THIS IS A SERIOUS DEFECT AS THE AIR BAGS DEPLOY WHILE THE CAR IS IN MOTION CAUSING THE VEHICLE TO CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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