Jeep Liberty Complaints

8,882 consumer complaints on file.

#10512805May 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) THE CONTACT CALLED A DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. FOUR MONTHS LATER, THE PARTS STILL WERE STILL NOT AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/20/13*LJ THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OF THE FAILURE, BUT DUE TO THE CONDITION OF THE CAR, ONLY THE OBVIOUS WAS TESTED. TOYOTA DENIED THERE WAS A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512813May 20, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TWO FRONT WINDOWS AND THE REAR DRIVER'S SIDE WINDOW INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512853May 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) JANUARY 2013. THE CONTACT HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED PER THE RECALL SINCE JANUARY HOWEVER, THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE HAD NOT YET BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED IN MARCH 2013 AND THEY ALSO STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512910May 20, 2013
AIR BAGS
WHILE DRIVING FOR APPROXIMATELY FIVE MINUTES THE AIR BAG LIGHT ILLUMINATED FOR THE FOLLOWING TEN MINUTES THEN TURNED OFF. WHEN I NEXT DROVE THE CAR FOR APPROXIMATELY FIFTEEN MINUTES THE AIR BAG LIGHT RE-ILLUMINATED FOR APPROXIMATELY FIVE MINUTES THEN TURNED OFF AGAIN. HAD THE CAR CHECKED WITH AN ONBOARD DIAGNOSTICS DEVICE, WHICH DID NOT INDICATE ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512701May 19, 2013
WHEELS
I WAS DRIVING ABOUT 55MPH WHEN THE VEHICLE STARTING SHAKING. I SLOWED DOWN AND EXITED THE FREEWAY. THE SHAKING GOT WORSE, AND WHEN I TURNED INTO THE GAS STATION, THE FRONT WHEEL ACTUALLY CAME OFF AND ROLLED DOWN THE STREET. VEHICLE HAD TO BE TOWED. IT LOOKS LIKE THE LUG NUTS JUST BROKE OFF. I HAD NO WORK DONE ON THE VEHICLE FOR THE PAST 2 MONTHS OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512498May 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE DEALER WAS CONTACTED, WHO ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL REPAIRS WAS NOT AVAILABLE. THE CONTACT RECENTLY SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE PART REMAINED UNAVAILABLE AND THEY WERE UNCERTAIN OF THE RELEASE DATE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. ...UPDATED 07-10-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512308May 16, 2013
AIR BAGS
TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512429May 16, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A2006 JEEP LIBERTY. THE CONTACT STATED THAT ALL OF THE WINDOWS ON THE VEHICLE HAD FALLEN INTO THE DOOR PANELS AND COULD NOT BE CLOSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE WINDOW MOTOR HAD TO BE REPAIRED. THE CONTACT STATED THAT THE EACH WINDOW HAD FAILED ON MORE THEN ONE OCCASION. THE MANUFACTURER HAD PROVIDED THE DEALERS WITH A KIT TO REPAIR THE SPECIFIC FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 50,000. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512282May 15, 2013
SEATS, FUEL SYSTEM, GASOLINE
HIT FROM BEHIND. THE DRIVERS SEAT HELD UP WELL, BUT THE FORCE OF THE IMPACT FORCED MY LEGS BACKWARD OFF OF THE FIREWALL CONTROLS AND MY LEGS WERE UP AGAINST THE SEAT WHEN THE VEHICLE CAME TO A STOP. MY LOWER LEGS AT THE CALVES WERE CRUSHED AND THIS LED TO SEVERE BLEEDING CONTAINED IN THE LEGS (COMPARTMENT SYNDROME). NO FRACTURES BUT EMERGENCY SURGERY WAS NEEDED. AFTER REVIEWING PHOTOS OF THE VEHICLE INTERIOR TODAY, IT IS APPARENT THAT MY CALVES HIT THE SEAT ADJUSTMENT BAR THAT STICKS OUT UNDER AND FORWARD OF THE PADDED PORTION OF THE SEAT. I FIND THIS A COMMON PLACEMENT OF THE SEAT ADJUSTMENT BAR IN MANY VEHICLES. IF NOT FOR THIS BAR I WOULD BE BACK TO WORK THIS WEEK AND NO SIGNIFICANT MEDICAL BILLS. OVERALL THE SEAT CONFORMED WELL TO ME AND DID NOT CAUSE ME TO FRACTURE MY NECK (SEVERE OSTEOPOROSIS AND PRIOR NECK FUSION). UPDATED 06/10/13 *BF UPDATED 6/13/13 *CN..*TR UPDATED 06/13/2013 *JS UPDATED 06/17/2013 *JS UPDATED 7/31/13*CN..UPDATED 10/30/13 *BF UPDATED 10/31/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10512088May 15, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAD TO HAVE TWO WINDOW REGULATORS REPAIRED. SINCE THEN I HAVE HAD TO HAVE ALL THE WINDOW REGULATORS REPAIRED SOME OF THEM MULTIPLE TIMES FOR A TOTAL OF EIGHT. CURRENTLY I HAVE 2 MORE THAT NEED TO BE REPLACED. I HAD CUSTOMER CARE AT CHRYSLER DISCOUNT THE REPAIR OF TWO OF THEM THROUGH A COMPLAINT PROCEDURE AT JEEP IN JULY 2011. THEY REFUSE TO HELP ANY MORE BECAUSE OF THE PREVIOUS REPAIR WORK PROVIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512092May 15, 2013
VISIBILITY
ROUGHLY TWO YEARS AGO WHILE DRIVING ON A HIGHWAY I NOTICED PART OF MY SKY SLIDER MOON ROOF STARTED TO HAVE GAPS OF DAYLIGHT IN BETWEEN IT, I THEN NOTICED THAT THE FRONT PART OF MY SKY SLIDER STARTED TO FLIP BACKWARD. WHEN I NOTICED PART OF MY SKY SLIDER WAS FLIPPING BACKWARD I PROCEEDED TO GET OFF THE HIGHWAY, KNOWING IF IT RANDOMLY STARTED TO FLIP BACKWARD IT COULD CATCH WIND AND RIP OFF COMPLETELY HITTING THE VEHICLE BEHIND ME. I IMMEDIATELY DROVE IT TO THE DEALERSHIP TO HAVE THEM LOOK AT IT, THEY BASICALLY TOLD ME THIS IS A COMMON PROBLEM AND THAT IT WOULD BE AROUND $2500-$3000 TO FIX. I ENDED UP TAKING IT TO A DIFFERENT AUTO SHOP TO HAVE IT FIXED AT A MUCH MORE REASONABLE PRICE. NOW, THE SECOND TIME HAPPENED JUST A FEW DAYS AGO, I WAS ONCE AGAIN DRIVING ON THE HIGHWAY, (PLEASE NOTE, I HAVE NOT USED THIS SKY SLIDER SINCE HAVING IT REPAIRED TWO YEARS AGO IN FEAR THAT IT WOULD BREAK AGAIN) AND WHILE MY ROOF WAS CLOSED I ONCE AGAIN NOTICED THAT I COULD SEE DAY LIGHT BETWEEN MY CAR AND MY SKY SLIDER. PULLING OFF THE HIGHWAY I GET OUT AND CHECK, ONLY TO NOTICE THAT THE TWO BACK ENDS OF THIS ROOF HAD BEEN COMPLETELY BROKE OFF THE TRACK AND HAD BEGAN TO FLAP IN THE WIND WHILE DRIVING. NOW WITH FEAR OF IT RIPPING OFF COMPLETELY AND HITTING THE CAR BEHIND ME I AM STRANDED. I HAVE TAKEN IT TO TWO DEALERSHIPS SINCE, TO LEARN THAT CHRYSLER HAS DISCONTINUED MAKING THIS FEATURE, KNOWING THE PROBLEMS IT HAS, HOWEVER BOTH DEALERSHIPS TOLD ME THE SAME THING, THERE WAS NOTHING THEY COULD DO AND ONCE AGAIN I WOULD NEED TO PUT $2500-$3000 INTO FIXING IT, AGAIN! I'M CONCERNED TO RE FIX THIS VEHICLE AND ONCE AGAIN BE DRIVING ON THE HIGHWAY WHEN MY ROOF STARTS TO RIP OFF, CAUSING A SAFETY HAZARD FOR ANYONE THAT MIGHT BE ON THE HIGHWAY AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511866May 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HER VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED FORTY TO FIFTY FEET BEFORE STOPPING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511989May 14, 2013
STEERING, ELECTRICAL SYSTEM
KEYS STUCK IN IGNITION. WOULD NOT COME OUT WHICH LEFT LEAVING MY VEHICLE UNSAFE TO LEAVE UNATTENDED. TOOK IT TO THE DEALERSHIP TODAY AND THEY HAD TO REPLACE THE ENTIRE SHIFTER AND SOMETHING IN THE IGNITION. I WAS TOLD THIS HAPPENS OFTEN IN THIS PARTICULAR MODEL. TOTAL REPAIR WAS $699. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511928May 14, 2013
ELECTRICAL SYSTEM
MY WIFE WAS ENTERING AN ON-RAMP AND INCREASING SPEED. THE JEEP LIBERTY COMPLETED DIED AND THE STEERING AND BRAKES WERE NOT WORKABLE. THIS IS THE 10TH TIME THIS HAS HAPPENED. ALSO, THE AIRBAG LIGHT CONTINUES TO COME ON. WE'VE HAD THE JEEP INTO THE DEALERSHIP APPROXIMATELY 6 TIMES AND THEY HAVE NEVER BEEN ABLE TO IDENTIFY THE ISSUE. I RECENTLY CONTACTED CHRYSLER AND COMPLAINED AND THEY SET ME UP WITH THE SERVICE DEPARTMENT AGAIN. THIS IS A MAJOR SAFETY ISSUE AND WE ARE WORRIED FOR OUR LIVES WHILE DRIVING THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511616May 13, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY 4X4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 48 MPH HE ENCOUNTERED A LARGE PUDDLE OF WATER. THE BRAKE PEDAL WAS DEPRESSED AND IMMEDIATELY THE VEHICLE SPUN OUT OF CONTROL CAUSING THE CONTACT TO CRASH INTO A NEARBY WALL. THE DRIVER SUSTAINED BRUISES TO THE LEFT LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY UNTIL FURTHER INVESTIGATION. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10511736May 13, 2013
WHEELS, TIRES
I'VE HAD 2 VALVE STEMS CRACK. I DRIVE ONLY ON THE HIGHWAY WITH THIS VEHICLE. I DO NOT KNOW WHAT CAUSES THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511751May 13, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR PASSENGER AND DRIVER SIDE WINDOWS FELL INWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511581May 12, 2013
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN
ON THREE SEPARATE OCCASIONS VEHICLE STALLS UPON ENGAGING DRIVE OR REVERSE FROM PARK OR NEUTRAL. THE SHIFT IS MADE, THE VEHICLE BEGINS TO MOVE, THEN SUDDENLY IT STALLS, THE ENGINE SHUTS OFF. PARK OR NEUTRAL MUST BE QUICKLY RESELECTED TO RESTART VEHICLE. DANGER OF BEING IN AN INTERSECTION WHEN THIS HAPPENS IT HIGH. DEALER SAYS IT IS A KNOWN ISSUE, WITH NO SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511496May 11, 2013
FUEL/PROPULSION SYSTEM
WE HAD THIS JEEP FROM DAY ONE. WHEN YOU FILL THE TANK IT WORKED GREAT UNTIL ABOUT 2 YEARS AGO. NOW WHEN YOU FILL THE THANK AT THE VERY END OF FUELING IT WILL KICK GAS ALL OVER THE OUT SIDE OF THE CAR AND IF YOU ARE STANDING NEAR IT YOU WILL BE COVERED. I HAVE HAD IT LOOKED AT AND THEY SAY IT IS THE TANK AND THAT I WILL NEED A NEW GAS TANK. THIS IS A MANUFACTURER DEFECT AND I THINK IT SHOULD BE REPLACED BY JEEP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511499May 11, 2013
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2006 JEEP LIBERTY. THE REAR LEFT WINDOW FELL. I NEVER RECEIVED ANY RECALL LETTER STATING THERE WAS A PROBLEM WITH THE WINDOWS. APRIL 2013 I CAME OUT OF WORK TO FIND MY DIVER SIDE WINDOW DOWN. CALLED THE DEALERSHIP AND THEY INFORMED ME THAT THERE WAS ONLY TWO MONTHS BEFORE THE RECALL WAS OVER. LAST YEAR I STARTED HAVING PROBLEMS WITH MY CHECK ENGINE LIGHT COMING ON. I WAS TOLD THAT IT COULD BE 1 OF 2 THINGS PLUGS OR O2 SENSORS. I HAD THE PLUGS AND THE UPPER AND LOWER BANK O2 SENSORS DONE 9 MONTHS AGO. MY CHECK ENGINE LIGHT HAS GONE ON AND OFF OVER THE LAST 7 MONTHS. I CAN'T AFFORD TO DO THE SENSORS EVERY TIME THE LIGHT GOES ON. I HAVE HAD FUEL SPILL PROBLEMS THAT STARTED ABOUT A MONTH AGO. WHEN FILLING MY GAS TANK THE PUMP DOESN'T SHUT OFF FAST ENOUGH AND THERE IS AN OVERFLOW OF GASOLINE. NOT ONLY IS THIS A FIRE HAZARD BUT WITH THE PRICE OF GAS ITS A LOT MONEY WASTED. ALSO TWO WEEKS AGO MY JEEP HAS BEEN LOSING POWER WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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