Jeep Liberty Complaints

8,882 consumer complaints on file.

#10515679June 7, 2013
FUEL SYSTEM, GASOLINE, ENGINE
VEHICLE EXPERIENCES MOMENTARY LOSS OF POWER DURING NORMAL HIGHWAY DRIVING. DEALERSHIP AND MANUFACTURER REPRESENTATIVE BOTH AGREE THERE IS A PROBLEM, BUT DO NOT KNOW HOW TO REPAIR AND REFUSE TO DO ANY REPAIRS. THEY DO NOT KNOW WHAT CAUSES THE LOSS OF POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515669June 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515732June 7, 2013
AIR BAGS
I HAVE EXPERIENCED A WARNING LIGHT STAYING ON FOR THE AIR BAG SYSTEM. I TOOK THE CAR TO THE DEALER FOR THIS PROBLEM A COUPLE OF YEARS AGO AND SPENT BETWEEN $300-400 FOR A REPAIR. IN JANUARY THERE WAS A SAFETY RECALL BY JEEP FOR A PROBLEM WITH THE AIRBAG DEPLOYING UNEXPECTEDLY WHILE DRIVING. THIS IS A SERIOUS SAFETY CONCERN AND MY WIFE AND I FEAR DRIVING THE CAR. I CONTACTED THE DEALER TO SCHEDULE THE RECALL CORRECTIVE ACTION IMMEDIATELY AND WAS TOLD THE PART TO PERFORM THE REPAIR WAS NOT YET AVAILABLE. I CALLED AGAIN IN MARCH AND WAS TOLD I WOULD BE CONTACTED WHEN THE PART WAS AVAILABLE. I CALLED THIS WEEK, JUNE 6, AND WAS TOLD BY THE LOCAL JEEP DEALER THAT THEY HAD CALLED CHRYSLER THAT MORNING AND WERE TOLD IT WAS INDEFINITE WHEN THE PART WOULD BE AVAILABLE. MY WIFE AND I HAVE BEEN LIMITING OUR DRIVING FOR OVER SIX MONTHS WAITING FOR THIS RECALL CORRECTIVE ACTION. THAT IS UNACCEPTABLE. PEOPLE'S LIVES ARE BEING PUT AT RISK. PLEASE TAKE ACTION AGAINST JEEP/CHRYSLER TO REQUIRE THEM TO IMMEDIATELY PROVIDE CORRECTIVE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515759June 7, 2013
ENGINE, AIR BAGS
I OWN A 2002 JEEP LIBERTY LTD EDITION AND THERE ARE NUMEROUS REPORTS ON THE INTERNET THAT THERE ARE ISSUES WITH THE #2 CYLINDER VALVE COMING OFF WHICH IN TURN BEAT THE #2 PISTON. I DROVE MY JEEP HOME FROM WORK AND PARKED IN THE GARAGE. ABOUT AN HOUR LATER I STARTED THE JEEP TO LEAVE AND LOW AND BEHOLD THE #2 CYLINDER BLEW AND CREATED MAJOR DAMAGE TO THE PISTON. THERE HAVE ALSO BEEN REPORTS OF A SLUDGE ISSUE ON THE 3.7L ENGINES. I HAVE NEVER RECEIVED A RECALL NOTICE BUT AFTER SPEAKING WITH A MAN THAT WORKED FOR DODGE HE CONFIRMED THAT THEY DID A SILENT RECALL ON THESE ISSUES FOR THE 3.7L ENGINE. I SPOKE WITH CHRYSLER AND THEY LAUGHED AT MY ISSUE SAYING IT WAS CONSIDERED WEAR AND TEAR SINCE MY MILES ARE AT 138,000. I DON'T THINK THIS ISSUE IS VERY FUNNY AND IT COULD HAVE CAUSED ME TO CRASH IF I WOULD HAVE BEEN DRIVING WHEN THE CYLINDER BLEW. I HAVE RECENTLY HAD TO PAY OVER $3000 TO GET MY REPAIRS DONE AND CHRYSLER REFUSES TO HELP WITH THE ISSUE. HAD I OF KNOWN ABOUT THE ENGINE ISSUES AND ALL OF THE RECALLS ON MY VEHICLE I WOULD HAVE NEVER BOUGHT THE JEEP. I AM ONLY ASKING FOR CHRYSLER TO HELP WITH AT LEAST HALF OF THE REPAIR BILL IF NOT ALL OF IT. THIS IS A DEFECT AND IF THE ENGINE WAS CORRECT IT WOULD HAVE NEVER BLOWN. THIS ISSUE HAS CAUSED ME 6 WEEKS OF TRYING TO FIND A RIDE BACK AND FORTH TO WORK AS WELL AS TWO ABSENT DAYS AT WORK. THIS WAS A MANUFACTURERS DEFECT AND THEY SHOULD BE HELD RESPONSIBLE. I ALSO RECEIVED A RECALL NOTICE ON THE AIR BAG AND HAVE YET BEEN ABLE TO GET MY JEEP IN FOR THAT RECALL AS THE DEALERSHIP HAS STATED THAT THEY DO NOT HAVE THE PARTS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515766June 7, 2013
AIR BAGS
I WRECKED MY CAR AND HIT A CEMENT WALL AT APPROX. 35 MPH HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE ALONG WITH THE TIRE BEING PUSHED OUT SIDEWAYS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10515451June 6, 2013
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, GAS WILL SQUIRT OUT BEFORE THE NOZZLE CAN SHUT OFF. THERE APPEARS TO BE A DEFECT WITH THE GAS TANK THAT CAUSES AIR TO NOT VENT PROPERLY DURING THE FILLING PROCESS. THIS AIR BUILDS UP PRESSURE UNTIL IT PUSHES GAS BACK OUT THE FILLER TUBE POTENTIALLY ONTO THE PERSON FILLING THE TANK, DOWN THE OUTSIDE OF THE VEHICLE AND ONTO THE GROUND. NOT ONLY A SAFETY ISSUE BUT AN ENVIRONMENTAL ONE THAT MANY OTHERS HAVE ALSO REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515467June 6, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REMEDY PART WOULD BE AVAILABLE IN APPROXIMATELY TWO MONTHS. THE CONTACT HAD NOT EXPERIENCED FAILURE RELATED TO THE RECALL DEFECT. UPDATED 7/8/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515470June 6, 2013
STRUCTURE:BODY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE WERE DRIVING DOWN THE ROAD AND WE WENT TO ROLL DOWN THE REAR WINDOW AND IT FELL INTO THE DOOR AND WOULDN'T GO UP OR DOWN. WHEN WE STOPPED TO ATTEMPT TO FIX THE WINDOW THE DOOR WILL NOT OPEN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515471June 6, 2013
FUEL/PROPULSION SYSTEM
I FILLED UP MY GAS TANK AT THE GAS STATION AND THE GAS STARTED OVER-FLOWING OUT OF THE GAS TANK AFTER STOPPING THE PUMP FROM PUMPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515463June 6, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
EVERY SINGLE TIME I GO TO FILL UP THE VEHICLE, IT SPEWS GAS ALL OVER THE PLACE (THE VEHICLE, ME, GROUND) IT DOESN'T MATTER HOW FAST OR SLOW YOU FILL IT UP, IT GOES ALL OVER EVERYTHING. ITS DANGEROUS AND VERY IRRITATING! I HATE THIS VEHICLE VERY MUCH, ITS AN EPIC FAIL OF A SUV! THEY DRIVE AWFUL AND THE TRANSMISSION SEEMS OFF ALL OF THE TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515501June 6, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE BOTTOM OF ALL OF THE DOORS EXHIBITED BUBBLES AND WAS STARTING TO RUST. THE CONTACT DID NOT HAVE A CAUSE FOR THE RUST AND HAD NOT SPOKEN WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 115,510. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515420June 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A LOUD BEEPING NOISE EMITTED FROM UNDER THE HOOD AS THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED. THE CONTACT WAS ADVISED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515422June 6, 2013
FUEL/PROPULSION SYSTEM
EVERYTIME I GET MY GAS TANK FILLED ON MY JEEP LIBERTY IT SPILLS OVER ONTO THE VEHICLE AND THE GROUND AND MAKES MY CAR SMELL OF GAS FOR A COUPLE OF DAYS AFTER, THIS FIRST OCCURRED WHILE I WAS AT A FULL SERVICE GAS STATION I HEARD THE PUMP STOP FOLLOWED BY GAS POURING OUT AND THE SERVICE ATTENDANT YELLED, JEEP MUST BE FULL! NATURALLY I TOLD THE GAS ATTENDANT HE OVERFILLED MY TANK AND HIS RESPONSE WAS, NO ITS JUST A JEEP THING, AT FIRST I DIDN'T BELIEVE HIM BUT THEN THE NEXT TIME A FILLED IT AT ANOTHER GAS STATION THE SAME THING HAPPENED (FULL SERVICE AS WELL) I THEN FILLED THE TANK MYSELF THE FOLLOWING TIME AND IT HAPPENED TO ME AS WELL! NATURALLY I DON'T FILL MY TANK ANYMORE! I HAVE TWO YOUNG CHILDREN AND NOW I AM HEARING ABOUT ALL THESE RECALLS ON SUSPENSION AND GAS TANKS EXPLODING IT REAR ENDED! I THINK IT IS TIME FOR CHRYSLER TO STEP UP AND RECALL THESE DEATH TRAPS! I LIKE MY JEEP, THE WAY IT DRIVES AND THE 4X4 FEATURE BUT THIS IS JUST TO RISKY TO KEEP THESE VEHICLES ON THE ROAD, HOW MANY PEOPLE NEED TO GET HURT OR KILLED BECAUSE THEY DON'T WANT TO DISH OUT THE MONEY FOR THE RECALL. THEY PROBABLY WOULDN'T WANT THEIR KIDS IN A VEHICLE LIKE THAT, SO WHY SHOULD OURS?!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515430June 6, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE TO REMEDY THE VEHICLE. FOUR MONTHS LATER, THE MANUFACTURER STILL DID NOT HAVE THE PARTS AVAILABLE TO REMEDY THE RECALL DEFECT. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THAT THEY WERE WORKING ON PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515433June 6, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515443June 6, 2013
FUEL SYSTEM, GASOLINE
WHEN I FILL THE GAS TANK, I GET A BACK SPLASH OF GAS ONCE THE TANK IS FULL. CANNOT USE THE AUTOMATIC SHUT OFF ON THE GAS PUMP. I HAVE TO ESTIMATE AS CLOSE AS I CAN HOW MUCH GAS I CAN PUT INTO TANK. IF I OVER ESTIMATE, GAS BACK SPLASHES OUT AND SPILLS OUT ONTO PAVEMENT, ONTO ME AND VEHICLE. VERY CONCERNED ABOUT SAFETY OF GAS TANK AND THE RISK OF GAS IGNITING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515440June 6, 2013
AIR BAGS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STOPPED DUE TO A TRAFFIC BACK-UP ON THE RAMP AT THE I-271/I-480 INTERCHANGE, THE VEHICLE WAS CRASHED INTO THE REAR BY ANOTHER VEHICLE (GMC SUV) DRIVING APPROXIMATELY 48 MPH. THE AIR BAGS FAILED TO DEPLOY. THE REAR OF THE CONTACT'S VEHICLE INSTANTLY BECAME ENGULFED IN FLAMES. THE CONTACT'S MOUTH STRUCK THE STEERING WHEEL AND HIS UPPER FACE WAS THROWN INTO THE WINDSHIELD. THE CONTACT SUSTAINED INJURIES TO THE FACE, LOSS OF HIS UPPER TEETH, A FRACTURED CHEEKBONE AND NOSE. THE CONTACT ALSO SUSTAINED BURNS TO THE LEFT HAND, WRIST, UPPER FOREHEAD, LEFT EYE AND EAR, RIGHT ANKLE AND THE LEFT KNEE. THE CONTACT ALSO SUSTAINED A CONCUSSION. HE WAS TRANSPORTED TO A LOCAL HOSPITAL FOR TREATMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000. LH..*TR...UPDATED 10/30/13 *BF. UPDATED 11/5/2013 *JS
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10515165June 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH IN THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE UNEXPECTEDLY ACCELERATED WITHOUT AND THEN CRASHED INTO THE SIDE OF A BRICK HOUSE AND TWO OTHER PARKED VEHICLES. THE DRIVER SUSTAINED A MINOR INJURY TO THE SHOULDER. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 83,696.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10515167June 5, 2013
AIR BAGS, FUEL/PROPULSION SYSTEM
RECALL M35/12V-527 AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515168June 5, 2013
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
SINCE I HAVE PURCHASED THE CAR USED FROM A DEALERSHIP, THERE HAVE BEEN TWO RECURRENT PROBLEMS WITH IT. I HAVE TAKEN IT TO MULTIPLE DEALERSHIPS AND INDEPENDENT MECHANICS, AND NONE CAN FIX THESE TWO ISSUES: 1.) WHEN FILLING THE GAS TANK AT THE GAS STATION, THE GAS DOESN'T "SHUT OFF" WHEN THE TANK IS FILLED. THE GAS SPILLS OUT OVER THE SIDE OF THE CAR ALMOST EVERY TIME I FILL THE TANK - IT DOES NOT MATTER THE GAS STATION. I WAS TOLD TO DEAL WITH IT. 2.) MY DRIVER SIDE FRONT WINDOW DOES NOT WORK - IT NEVER HAS. I CAN ROLL IT DOWN, BUT WHEN I TRY TO HAVE IT CLOSE IT COMES OUT OF TRACK AND GETS STUCK. I HAVE EVEN HAD IT IN UNDER WARRANTY TO DEALERSHIPS TWICE OR THREE TIMES (IN ADDITION TO TWO INDEPENDENT MECHANICS' REVIEWS) IN WHICH I WAS EVEN REIMBURSED FOR A FIX - THAT NEVER WORKED. I HAVE BEEN TOLD BY ALL OF THESE MECHANICS THAT THERE IS NOTHING THAT CAN BE DONE. PLEASE NOTE I AM ESTIMATING WHEN THIS STARTED, AS I CANNOT SEEM TO REMEMBER THE DATE OF PURCHASE - IT IS AROUND THE YEAR 2009. I DID BUY THE CAR USED, AND IT IS A 2007. I BOUGHT IT WITH APPROXIMATELY 40,000 MILES. IF NEEDED I CAN FIND PAPERWORK FOR THE EXACT DATE OF PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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