Jeep Liberty Complaints

8,882 consumer complaints on file.

#10519993June 16, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY
POWER WINDOW HAS FAILED AND ALLOWED THE GLASS TO FALL INSIDE THE DOOR ON THREE DIFFERENT WINDOWS. THIS HAS HAPPENED ON MY GASOLINE 2005 LIBERTY ON THREE OCCASIONS BEGINNING IN 2010 AND ON MY DIESEL 2005 LIBERTY, ONCE IN 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519941June 15, 2013
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
I OWN A 2002 JEEP LIBERTY AND HAD NEVER HEARD OF A RECALL ON THE ENGINE! I DID GET A NOTICE FOR THE AIR BAG ISSUES MONTHS AGO AND HAVE CONTACTED THE LOCAL DEALER WHO MAINTAINS THAT THE PARTS AREN'T AVAILABLE. DIDN'T SOME OTHER AUTOS HAVE THE SAME PROBLEM? HAVE THEY BEEN FIXED? I DON'T WANT TO HAVE A WRECK AND THE AIR BAGS NOT DEPLOY AND THEN I BECOME A CRISPY CRITTER. NOR DO I WANT THE AIR BAGS TO DEPLOY WHEN I'M DRIVING DOWN THE INTERSTATE DOING BETWEEN 60 - 70 MILES PER HOUR. AGAIN, POSSIBLE CRASH WITH BURNING TO DEATH. SOMEONE SOMEWHERE NEEDS TO GET CHRYSLER TO WORK. DO THEY NEED A FINANCIAL HANDOUT? GUESS I'M GONNA HAVE TO TRADE THIS CLUNKER IN AND GET SOMETHING OTHER THAN A JEEP. TOO BAD CAUSE I LOVE MY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519758June 14, 2013
AIR BAGS, POWER TRAIN
I RECEIVED A RECALL LETTER FROM CHRYSLER REGARDING A RECALL STATING THAT "THE TRANSFER CASE HEAT SHIELD MAY DROP DOWN AND RUB ON THE DRIVE SHAFT, WEAKENING IT AND POTENTIALLY CAUSING THE DRIVE SHAFT TO BREAK.". CHRYSLER'S RECALL LETTER FAILS TO MENTION WHAT IS OUTLINED IN THE NHTSA LETTER: THE FIRST POTENTIAL CAUSE OF AN ACCIDENT RESULTING FROM THE ABOVE REFERENCED DEFECT: "IF THE DRIVE SHAFT BREAKS, A SECTION OF IT CAN STRIKE THE TRANSFER CASE TUNNEL WITH ENOUGH FORCE THAT THE AIRBAG COMPUTER WILL BELIEVE THE VEHICLE IS IN A CRASH AND THUS DEPLOY THE AIRBAGS.". I LODGED A COMPLAINT WITH CHRYSLER THAT THEY ARE UNWILLING TO PROVIDE 2008 JEEP LIBERTY OWNERS WITH ALTERNATIVE TRANSPORTATION WHILE THEY "FIX" THE "PROBLEM". CUSTOMERS NEED TO BE INFORMED ABOUT ALL THE POSSIBLE CONSEQUENCES AND CHRYSLER ONLY MENTIONS THIS THE TRANSFER CASE HEAT SHIELD MAY DROP DOWN AND RUB ON THE DRIVE SHAFT, WEAKENING IT AND POTENTIALLY CAUSING THE DRIVE SHAFT TO BREAK. IN ADDITION, I SPOKE TO CHRYSLERS "RECALL HELP DESK" ABOUT WHETHER I SHOULD BE DRIVING MY JEEP OR NOT AND I WAS TOLD "YOU'VE BEEN DRIVING YOUR CAR FOR 53,000 MILES AND NOTHINGS HAPPENED SO PROBABLY NOTHING WILL HAPPEN BUT LET US KNOW IF IT DOES." HE SAID THAT THE "HEAD HONCHOS" WERE MEETING ABOUT THE FIX AS WE SPOKE. I ASKED HIM TO LET THE CEO KNOW THAT IF THEY REALLY CARED FOR CUSTOMER SAFETY THEY WOULD GET US RENTAL CARS AND THAT I WOULD TAKE THE CHEAPEST RENTAL ON THE MARKET. WOULD THE CEO OF CHRYSLER CONTINUE TO DRIVE A 2008 JEEP LIBERTY UNTIL THE FIX?? WOULD HE HAVE HIS SON, DAUGHTER OR WIFE DRIVE ONE IN ITS PRESENT CONDITION? . NHTSA IN THE SPIRIT OF TRANSPARENCY, WHERE IS THE INFORMATION THAT TELLS 2008 JEEP OWNERS HOW MANY AND AT WHAT MILEAGE ACCIDENTS HAVE OCCURRED. I AM UNABLE TO EASILY ACCESS THIS INFORMATION ON THE NHTSA WEB SITE AND AM AN INTERMEDIATE COMPUTER USER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519783June 14, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
I BOUGHT MY JEEP BRAND NEW IN APRIL OF 2009. WHEN IT WAS JUST A FEW MONTHS OLD, I STARTED EXPERIENCING A PHANTOM 'DING' THAT WOULD NORMALLY BE ASSOCIATED WITH LOW FUEL, CHECK ENGINE, ETC. BUT WHEN THE DING WOULD SOUND, NO WARNING LIGHTS WOULD APPEAR. TRIED TO HAVE DEALER FIND PROBLEM, THEY COULDN'T REPLICATE SINCE IT WAS SO RANDOM, SO IT NEVER GOT FIXED. AROUND APRIL OF THIS YEAR (2013) THE DING STILL CONTINUES TO DRIVE ME NUTS, AND NOW MY 'ESPOFF,' '4WD,' 'SERVICE 4WD,' AND '4LOW' LIGHTS COME ON AND OFF AT RANDOM;SOMETIMES EVERY TEN SECONDS WHILE I'M DRIVING. ALSO, MY RADIO/NAV SCREEN SYSTEM WILL RANDOMLY TURN ITSELF OFF AND RESTART. TOOK IT TO THE DEALER, THEY SAID THEY HAVE GOTTEN THIS SAME COMPLAINT FROM A LOT OF OTHER PEOPLE, BUT THERE IS NO RECALL ISSUED. I WAS TOLD THE PROBLEM WITH THE STEREO ALONE IS A $1,200 FIX AND THAT I'M BETTER OFF GOING TO A CAR AUDIO DEALER AND GETTING SOMETHING CUSTOM DONE. I CAN'T BELIEVE THERE ISN'T A RECALL FOR THIS, IT IS VERY DISTRACTING TO HAVE ALL THESE LIGHTS COMING ON AND OFF WHILE DRIVING, NOT TO MENTION UNNERVING. ALSO, MY LIFT GATE WINDOW HAS ALWAYS LEAKED AROUND THE SEAL, EVEN AFTER THE DEALER REPLACED IT. THEY SAID THEY TESTED IT UNDER HIGH PRESSURE WASH AND IT DIDN'T LEAK, THEN A FEW DAYS LATER IT RAINED AND THERE WAS WATER ALL OVER THE INSIDE OF MY LIFT GATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519821June 14, 2013
AIR BAGS
RECEIVED RECALL NOTICE "M35". IT IS NOW JUNE, AND CHRYSLER REFUSES TO HONOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519665June 13, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL OVERFLOWED AND SPEWED FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 54,773. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519673June 13, 2013
FUEL/PROPULSION SYSTEM
ON MULTIPLE OCCASIONS SINCE BUYING THE VEHICLE FROM A DEALER IN 2011, WHILE FILLING UP THE GAS TANK THE GAS HAS NOT AUTOMATICALLY SHUT OFF AT THE FULL POINT CAUSING GAS TO FLOW ONTO THE REAR QUARTER PANEL, AND ON MY HANDS AND JEANS. ON MULTIPLE OCCASIONS I HAVE HAD MY DAUGHTER IN THE VEHICLE WHO IS STILL IN A CAR SEAT AND MUST BE PICKED UP AND HELPED IN AND OUT OF THE VEHICLE. CANNOT LEAVE MY DAUGHTER IN THE VEHICLE TO WASH FUEL OFF MY HANDS, AND HAD TO HELP HER WITH GAS ON ME. THIS HAS BEEN REPORTED MANY TIMES AND YET NOTHING HAS BEEN DONE. BEFORE EVEN LEAVING THE PARKING LOT WITH NEW VEHICLE DEALER TOOK VEHICLE AND FILLED UP GAS TANK, I WAS NEVER NOTIFIED OF OVERFLOW ISSUES AT THE DEALERSHIP, OR WHEN THE DEALER RETURNED WITH THE VEHICLE. I NOW SLOW THE GAS PUMP DOWN TO AVOID THE OVERFLOW BUT IT STILL DOES IT JUST NOT TO THE POINT OF SPRAYING UPWARD TOWARDS MY FACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519546June 12, 2013
AIR BAGS, ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE FOR OCCUPANT RESTRAINT CONTROL MODULE THAT NEEDS TO BE REPLACED TO PREVENT INADVERTENT DEPLOYMENT OF AIR BAG. CONTACTED DEALERSHIP, [XXX], GRANDVILLE, MI ON 2-28-2013 AND WAS INFORMED THEY DID NOT HAVE PARTS FOR REPAIR. AS OF 6-12-2013, THEY STILL DO NOT HAVE PARTS NEEDED AND DON'T KNOW WHEN THEY WILL BE AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519480June 12, 2013
ENGINE
ENGINE STOPPED WITH LOUD NOISES OBVIOUS SOMETHING BROKEN. TOWED TO DEALER. DEALER INDICATED ENGINE FAILURE DUE TO OIL SLUDGE ISSUE. DEALERSHIP INDICATED THAT THIS WAS A COMMON PROBLEM EVEN ON WELL MAINTAINED 2002 LIBERTY 3.7 ENGINES. NOT EVEN 73,000 MILES ON THE ENGINE. INTERNET IS FULL OF STORIES SIMILAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519481June 12, 2013
ENGINE
SALVAGED ENGINE WITH REPORTED ON 36K MILES ON IT WAS INSTALLED BY DEALER IN MAY 2011 AFTER FIRST ENGINE WAS LOST. PUT NEW TIRES, ALIGNMENT ON VEHICLE ON FRIDAY AFTERNOON, DROVE HOME, JEEP SIT PARKED UNTIL MONDAY MORNING. MONDAY MORNING STARTED AND ENGINE MADE TERRIBLE NOISES AND DIED JUST LIKE FIRST ENGINE DID. REFUSE TO SPEND ANY ADDITIONAL $$ ON LIBERTY 3.7 LITER ENGINES. OBVIOUSLY AN ISSUE. I OWN A 2006 WITH A 3.7, SO HOPEFULLY WILL NOT HAPPEN WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519492June 12, 2013
FUEL SYSTEM, GASOLINE
FUEL SYSTEM NOZZLE ALLOWS FUEL TO BE EXPELLED AFTER PUMP AUTOSHUTOFF ENGAGES CAUSING FUEL TO SPILL ON VEHICLE AND ONTO PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519490June 12, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
HAVE NOW HAD TO REPLACE ALL FOUR POWER WINDOW REGULATORS. 75,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516224June 11, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JANUARY 8, 2013 GOOD MORNING. IT WAS VERY ANNOYING WHEN MY PASSENGER'S FRONT WINDOW DROPPED INSIDE THE DOOR. IT WAS AND WASN'T OKAY WHEN THE PROBLEM FIRST AROSE. I WAS VERY CONCERNED. I IMMEDIATELY TOOK IT TO MY DAD TO SEE WHAT HE KNEW ABOUT IT OR COULD DO. HE WENT TO THE PICK AND PULL JUNKYARD AND GOT A PLASTIC REPLACEMENT WINDOW TO HOLD ME OVER UNTIL I COULD GET IF FIXED, WHICH I DID ABOUT 3 WEEKS AFTER THE PROBLEM OCCURRED. THE PROBLEM OCCURRED ON JANUARY 8, 2013 AND I GOT IT FIXED ON JANUARY 29TH, ONLY FOR THE OPPOSITE FRONT DRIVERS WINDOW TO DO THE EXACT SAME THING TWO DAYS AFTER I GOT IT OUT THE SHOP. WELL THIS TIME, MY DAD PLACED A 2 BY 4 TO HOLD IT IN PLACE. AND NOW ONLY ABOUT 2 MONTHS LATER MARCH 28, 2013 MY BACK PASSENGER WINDOW HAS SUFFERED THE SAME FAITH. BACK ON FEBRUARY 5, 2013 I TOOK MY CAR INTO THE CHRYSLER DEALER BECAUSE THEY CONTACTED ME ABOUT A RECALL, AND AT THIS TIME I EXPLAINED MY INCIDENT TO THEM; THEY STATED THEY HAD MAYBE A FEW CONCERNS ABOUT THE WINDOW REGULATOR, BUT THAT IT WASN'T ENOUGH TO RAISE AN EYEBROW ABOUT. I UNDERSTAND WHY THAT WOULD NOT BE AN EYEBROW RAISER. IN LESS THAN 3 MONTHS, I HAVE HAD 3 OF MY CAR WINDOW TO JUST DROP INSIDE THE DOOR OF MY VEHICLE AND THE DEALER DOESN'T THINK THAT THIS IS CALL FOR A RECALL, OR SEND OUT NOTICES TO JEEP DEALER AND WORK ON THE RESPONSES RECEIVED TO THEN DETERMINE IF THIS IS A MAJOR ISSUE OR NOT? VERY COSTLY, AND INCONVENIENT ESPECIALLY WHEN THE INCIDENTS OCCUR AT DIFFERENT TIMES. I WOULD LIKE TO GET SOME FEED BACK, ANSWERS, SHARES ON THIS MATTER, ANYBODY? I HAVE ALSO BEEN BROWSING THE INTERNET TO FIND OUT IF ANYONE ELSE HAS EXPERIENCED WHAT I HAVE, TO SEE WHAT THEIR OUTCOME WAS. STRESSED OUT CONSUMER... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519308June 11, 2013
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE RADIO HAS A SHORT AND THE FRONT SPEAKERS DO NOT WORK. RADIO NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515962June 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) INCLUDED HIS VIN; HOWEVER, THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE ANY FAILURES RELATED TO THE RECALL DEFECT. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516057June 10, 2013
FUEL/PROPULSION SYSTEM
THE VEHICLE CONSISTENTLY SPILLS FUEL UPON FILLING THE TANK. AUTOMATIC SHUTOFFS AT GAS STATIONS DO NOT PREVENT THIS FROM HAPPENING. IT HAS HAPPENED AT DIFFERENT GAS STATIONS IN DIFFERENT STATES, SO I DO NOT BELIEVE IT IS CAUSED BY THE GAS STATION PUMPING SYSTEM. SOME SPILLS HAVE BEEN UP TO 0.5 GALLONS. IN MY OPINION THIS PRESENTS A SEVERE FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515933June 9, 2013
VEHICLE SPEED CONTROL
STOPPED AT A STOP LIGHT WITH FOOT ON THE BRAKE WHEN VEHICLE SUDDENLY ACCELERATED FORWARD HITTING A VEHICLE IN THE FRONT CAUSING A CRASH. NO OTHER KNOWN INSTANCE BEFORE THIS AND NO INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10515610June 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527 (AIR BAGS); HOWEVER, THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. THE CURRENT MILEAGE WAS 75,000. RVK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515615June 7, 2013
ENGINE
TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE MADE A LOUD KNOCKING SOUND AND THEN IT STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THERE WAS A MISFIRE COMING FROM THE PISTONS WHICH CAUSED THE FAILURE TO OCCUR. THE CONTACT WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 139,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515639June 7, 2013
SEAT BELTS
DRIVER SEAT BELT BUCKLE GETS STUCK CANNOT GET BELT OUT ALL OF THE TIME OR IT WILL JUST RELEASE WHILE DRIVING, VERY UNSAFE!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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