Jeep Liberty Complaints

8,882 consumer complaints on file.

#10520644June 19, 2013
AIR BAGS
IN JANUARY 2013 I RECEIVED AN INTERIM SAFETY RECALL M35/NHTSA 12V-527 FOR MY 2002 JEEP LIBERTY. THE RECALL DEALS WITH THE ORC, OCCUPANT RESTRAINT CONTROL MODULE WHICH IF STRESSED WILL CAUSE THE AIRBAG TO INADVERTENTLY DEPLOY. CONTINUAL CONTACT WITH MY DEALERSHIP ADVISES THAT THE REPLACEMENT PART IS NOT AVAILABLE, AND NO DIRECTION FROM CHRYSLER GIVES AN ANTICIPATED DATE WHEN THE PART WILL BE SECURED. THE AIR BAG INDICATOR LIGHT INTERMITTENTLY DOES COME ON IN MY VEHICLE WHILE THE CAR IS IN DRIVE. I HAVE ONLY ONE CAR. I AM EMPLOYED. I BELIEVE THIS DELAY IS UNCONSCIONABLE AND JEOPARDIZES NOT ONLY MY LIFE BUT OTHERS WHO MIGHT BE INJURED SHOULD THIS CAUSE AN ACCIDENT. THE STORY THAT CHRYSLER IS 'WORKING' WITH THE MANUFACTURER DOESN'T FLY ANYMORE. MORE THAN SIX MONTHS TIME SHOULD BE ENOUGH TO BEGIN TO SUPPLY THE REPLACEMENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520661June 19, 2013
ENGINE, POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AT 55 MPH IN THE RIGHT LANE. I ACCELERATED TO PASS THE VEHICLE IN FRONT OF ME WHO WAS DRIVING APPROXIMATELY 40 MPH. WHEN I ACCELERATED, THERE WAS AN EXTREMELY LOUD BAND THAT CAME FROM MY CAR. I MOVED INTO THE RIGHT LANE AND PULLED OVER, OFF THE ROAD AND STOPPED THE CAR. THE LOUD BANG FRIGHTENED AND STARTLED ME FOR A MOMENT AND I COULD HAVE LOST CONTROL OF THE VEHICLE AND CRASHED. UP UNTIL THEN, I HAD NO PROBLEMS. WHEN I DROVE THE CAR HOME, I DROVE SLOWLY AND CAREFULLY. THE CAR KEPT STOPPING, AS IF SOMEONE TURNED THE ENGINE OFF. I TOOK IT TO THE JEEP DEALER AND WAS TOLD I NEEDED TO REPLACE THE SOLENOID PACK AND FLUID, HAD A BROKEN CLUTCH, AND INTERNAL DAMAGE (TRANSMISSION). AFTER THAT INCIDENT, OTHER ISSUES STARTED SUCH AS NO HYDRAULIC UNDER FRONT HOOD (HAVE TO HOLD HOOD UP WITH ONE HAND WHILE USING OTHER). THE FIRST TIME IT HAPPENED, THE HOOD FELL DOWN ON MY HEAD. THE BACK HYDRAULICS TO KEEP THE HATCHBACK OPEN SOMETIMES WORK OR NOT AND MY WINDSHIELD WIPER MOTOR IS BROKEN. MIND YOU THIS ALL STARTED WITH LOW MILEAGE BETWEEN 72,880 - 74,000. NOW I AM CONCERNED ABOUT THE LATEST RECALL FOR FUEL TANK EXPLOSION IF HIT IN REAR AND THE OTHER RECALL ABOUT THE AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520700June 19, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN REFUELING, THE SHUT OFF VALVE FAILED AND FUELING DID NOT CEASE AUTOMATICALLY. AS A RESULT, FUEL WOULD SPEW FROM THE FILLER NECK VALVE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520722June 19, 2013
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER FAILED TO SUPPLY THE REPAIR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520752June 19, 2013
VISIBILITY/WIPER
I HAD TO GET A WINDOW REGULATOR REPLACED. THIS IS ABOUT THE FOURTH TIME THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520761June 19, 2013
AIR BAGS
I RECEIVED A RECALL FOR THE AIRBAGS ON MY VEHICLE, TALKING ABOUT THE AIRBAG DUMMY LIGHT COMING ON AND HOW THE AIRBAG CAN INADVERTENTLY DEPLOY WHILE DRIVING BACK IN NOV OR DEC OF LAST YEAR. THE PARTS TO FIX IT HAVE NOT BEEN MADE!!!! NOW THEY ARE ISSUING ANOTHER RECALL FOR MY TYPE OF CAR AND THEY STILL DO NOT HAVE THE PARTS TO FIX THE FIRST RECALL! VERY FRUSTRATED THAT I AM DRIVING AROUND A DEATH TRAP THAT I PAID ON FOR YEARS, AND NO EFFORT HAS BEEN MADE ON CHRYSLERS BEHALF TO FIX THE PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520779June 19, 2013
FUEL SYSTEM, GASOLINE
WHEN I PUMP GAS THE SYSTEM DOES NOT STOP, THE GAS CONTINUES TO PUMP ONCE THE TANK IS FULL. GAS RUNS DOWN THE SIDE OF THE JEEP AND IS A HUGE SAFETY ISSUE. NO RECALL ON THIS ISSUE SO I WOULD HAVE TO PAY MYSELF THIS NEEDS BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520352June 18, 2013
EXTERIOR LIGHTING
ON 3 SEPARATE OCCASIONS THE HEADLIGHTS HAVE FLICKERED ON AND OFF AND HAVE FLICKERED FROM BRIGHTS TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520404June 18, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I'VE BEEN MADE AWARE OF THE POSSIBLE RECALL REGARDING THE FUEL TANKS - AND I ALWAYS HAVE A GAS ODOR IN MY CAR. IT IS USUALLY MUCH STRONGER AFTER I FILL MY TANK BUT I ALWAYS HAVE A GAS ODOR. ALSO I HAVE THE PASSENGER BACK WINDOW DOWN LIKE MANY OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520425June 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT MADE BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIME THAT THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 160,000. UPDATED 06/28/13 *BF THE CONSUMER STATED THE DEALER AND MANUFACTURER ADVISED THERE WAS AN ISSUE PREVENTING THE PROCURING OF PARTS NECESSARY TO REPAIR THE VEHICLE. UPDATED 07/02/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520415June 18, 2013
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT SEPARATED CAUSING WHEEL DISLOCATION ON FRONT PASSENGER SIDE. THE INCIDENT OCCURRED LEAVING A PARKING LOT AT ABOUT 5 MILES PER HOUR. THE SAME MAKE/MODEL YEAR JEEP LIBERTY HAS RECALL J17 FOR THE FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. LOWER BALL JOINT, COVERED UNDER RECALL F23, WAS NOT INVOLVED IN THE FAILURE. BOTH THE BALL JOINT AND THE UPPER CONTROL ARM ON THE FRONT PASSENGER SIDE OF VEHICLE REQUIRED REPLACEMENT, AFTER VEHICLE WAS TOWED TO GARAGE AND INSPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520475June 18, 2013
STRUCTURE:BODY
I OWN A 2008 JEEP LIBERTY THAT HAS A SKY SLIDER. I HAD OPENED THE SLIDER APPROXIMATELY FOUR TIMES (NOT EXAGGERATING) AND ON THE FOURTH TIME, WHEN TRYING TO SHUT IT BACK IT "BROKE". THE SLIDER WENT OFF TRACK AND I HAD TO MANUALLY CLOSE IT. THIS WAS ALL WHILE SITTING IN MY GARAGE! ONCE I TOOK OFF THE SLIDER WOULD WHIP IN THE WIND AND I WAS SO AFRAID IT WOULD RIP OFF I LITERALLY WAS GOING 40MPH ON THE INTERSTATE. I HAD IT FIXED FOR $2500. I HAVE NEVER OPENED IT AGAIN FOR FEAR THAT WILL HAPPEN AGAIN. NOW GOING DOWN THE ROAD FROM 50MPH ON, I CAN'T EVEN HOLD A CONVERSATION IT IS SO NOISY. IF I GET BEHIND SEMI-TRUCKS THE SLIDER STARTS TO FLAP DUE TO THE FRONT OF IT STARTING TO "PEEL" BACK. I UNDERSTAND THEY HAVE QUIT MAKING THIS MODEL AND I UNDERSTAND WHY! I STRONGLY URGE A RECALL ON THIS AS MANY OF US ARE OUT OF MONEY FROM FIXING IT AND I CAN'T EVEN SELL IT. NO ONE WANTS IT BECAUSE OF THE SLIDER. NOW IM STUCK WITH A LOW CLASS VEHICLE WHILE PAYING HIGH CLASS MONTHLY PAYMENTS. I FEEL I HAVE BEEN SCAMMED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520501June 18, 2013
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE APPROXIMATELY 40 MPH, THE HORN INDEPENDENTLY SOUNDED WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS IN OPERATION THE HEADLIGHTS WOULD REMAIN ILLUMINATED CONTINUOUSLY EVEN THOUGH THE CONTROL MECHANISM WAS DEACTIVATED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), HOWEVER THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY INFORMED THAT THE DEFECTS WERE RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. UPDATED 07/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520542June 18, 2013
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP MY GAS TANK IT OVERFLOWS BEFORE THE NOZZLE SHUTS OFF. THIS HAS HAPPENED ROUTINELY AT MULTIPLE GAS STATIONS. I HAVE STOPPED TRYING TO COMPLETELY FILL UP MY TANK BUT IF SOMEONE ELSE FILLS MY TANK AND DOES THEIR MATH WRONG THE GAS STARTS SPILLING OUT ONTO THEM AND THE GROUND. I HAVE TAKEN IT TO A LOCAL DEALER ABOUT THE ISSUE AND THEY WANTED TO REPLACE MY ENTIRE TANK AND I WOULD HAVE TO PAY OVER $1,000 FOR THEM TO DO SO, EVEN THOUGH ITS A KNOWN PROBLEM IN OTHER JEEP MODELS. THIS IS A SAFETY HAZARD AND HAS THE POTENTIAL TO DO GREAT HARM TO SOMEONE. I HAVE NOT BEEN IN ANY ACCIDENTS WHICH SHOWS THAT'S ITS A STRUCTURAL/COMPONENT ISSUE AND NOT THAT IT SOMEHOW GOT KNOCKED OUT OF WACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520553June 18, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
JUNE 13, 2013, THIRD WINDOW REGULATOR TO FAIL WITHIN ONE YEAR ON MY JEEP LIBERTY. FAILED WINDOW REGULATORS ARE FRONT LEFT AND RIGHT WINDOWS, AND LEFT REAR WINDOW. VERY FRUSTRATED AND DISAPPOINTED WITH CHRYSLER AND HOW THEY ARE HANDLING A KNOWN ISSUE. AFTER SPEAKING WITH SEVERAL EMPLOYEES AND MANAGER AT THE CHRYSLER DEALERSHIP. THEY HAVE TOLD ME THAT CHRYSLER IS AWARE OF THE DEFECT BUT THEY ARE UNABLE TO REPAIR THE FAILED WINDOW REGULATORS AT NO COST TO ME. THEREFORE I CONTINUE TO DRIVE MY JEEP LIBERTY WITHOUT ANY WORKING WINDOWS WHICH PRESENTS A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. I HAVE NO WAY OF GETTING OUT OF MY VEHICLE AND IT'S AN INCONVENIENCE TO PULL UP TO DRIVE THRU WITHOUT BEING ABLE TO ROLL DOWN MY WINDOWS. CHRYSLER, I'M SURE YOU HAVE HEARD THIS COMPLAINT MANY TIMES. I WOULD GREATLY APPRECIATE IF YOU WOULD TAKE CARE OF YOUR CUSTOMER BASE AND DO A RECALL ON THESE WINDOW REGULATORS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520560June 18, 2013
AIR BAGS
THERE IS AN OPEN RECALL REGARDING THE AIRBAGS INADVERTENTLY DEPLOYING AND SINCE I PURCHASED MY VEHICLE I HAVE BEEN IN CONTACT WITH CHRYSLER JEEP NUMEROUS TIMES TRYING TO FIX THE ISSUE WITH THE RECALL AND THEY HAVEN'T BEEN ABLE TO GIVE ANY DATES AS TO WHEN THE PARTS WOULD BE AVAILABLE FOR THE ISSUE TO BE FIXED. THERE WAS A RECALL OPEN ABOUT THE AIRBAGS SINCE NOVEMBER 2012. ON THE COMPANY'S WEBSITE THEY MENTIONED THE PARTS WOULD BE AVAILABLE IN APRIL 2013, IT IS NOW ALMOST JULY AND MY SAFETY ALONG WITH MY FAMILY IS A RISK. THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520575June 18, 2013
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
OVER TIME, THE AUTOMATIC SHUTOFF ON FUEL PUMPS AT GAS STATIONS BEGAN TO NOT SHUT OFF UNTIL AFTER A SIGNIFICANT AMOUNT OF FUEL HAD SPILLED OUT (UP TO A HALF GALLON). AT FIRST, I THOUGHT IT MAY BE THE DESIGN OF DIFFERENT PUMPS, SO I EXPERIMENTED WITH DIFFERENT STATIONS. I FOUND THAT NO MATTER WHAT STYLE PUMP OR STATION I AM AT, THIS CONTINUES TO OCCUR. I HAVE HAD TO RESORT TO ESTIMATING HOW MUCH GASOLINE I NEED BASED ON MY GAGE PRIOR TO TURNING THE VEHICLE OFF. ANOTHER OPTION IS TO UNDERESTIMATE AND NEVER REALLY HAVE A FULL TANK. I HAVE FOUND THAT SEVERELY SLOWING THE PUMP DOWN TOWARD THE END OF WHAT I THINK IS THE AMOUNT OF GASOLINE I NEED FOR A FULL TANK WILL USUALLY (BUT NOT ALWAYS) GET THE PUMP TO SHUT OFF IN TIME PRIOR TO OVERFLOWING. ALTHOUGH I HAVE GOTTEN BETTER AT ESTIMATING, THERE ARE STILL TIMES THAT GASOLINE OVERFLOWS. ASIDE FROM A FIRE HAZARD ON THE VEHICLE AND ON THE GROUND AT THE PUMP, THE GASOLINE CAN CAUSE BODY DAMAGE OVER TIME. THIS HAS NOTHING TO DO WITH ATTEMPTING TO "TOP OFF" THE TANK AFTER THE PUMP SHUTS OFF. THERE IS NO TOP OFF ROOM WITH THIS VEHICLE. I HAVE HAD OTHER VEHICLES THAT COULD TAKE AN EXTRA GALLON OR MORE AFTER THE AUTOMATIC SHUTOFF, BUT THIS ONE DOES NOT. AFTER LOOKING AT SEVERAL FORUMS AND OTHER ONLINE POSTS, I DISCOVERED THAT THERE ARE MANY OTHER OWNERS WHO HAVE EXPERIENCED THIS PROBLEM. I CONTACTED CHRYSLER, LEFT MY INFORMATION WITH THEM TO BE PROCESSED, AND WAS TOLD I'D BE CALLED BACK. THEY CALLED BACK AND LEFT A VOICEMAIL SAYING THAT THEY WOULD NOT BE TAKING ANY ACTION TO FIX IT AND THAT I COULD CALL BACK IF I HAD ANY QUESTIONS. I CALLED BACK AND COULD NOT GET THE AGENT THAT WORKED ON MY CLAIM TO CALL ME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520209June 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V5270000 (AIR BAGS), HOWEVER THE PART WAS UNAVAILABLE. THE RECALL WAS TO BEGIN IN APRIL OF 2013. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520254June 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) LAST YEAR AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT HE WAS INFORMED THAT THE PARTS WERE NOT YET AVAILABLE TO REMEDY THE DEFECT IN THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520287June 17, 2013
ENGINE
WHILE DRIVING VEHICLE, ENGINE STARTED TO DRIVE ROUGH. AFTER DRIVING FOR 5 MINUTES CHECK ENGINE LIGHT CAME. TOOK VEHICLE TO MECHANIC AND WAS TOLD CYLINDER HAD ZERO COMPRESSION. WAS TOLD WOULD BE CHEAPER TO GET REMANUFACTURED ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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