Jeep Liberty Complaints

8,882 consumer complaints on file.

#10522118June 27, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE OVERHEATED AND MADE A LOUD BANGING NOISE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521817June 26, 2013
FUEL SYSTEM, GASOLINE
I WENT TO ALLEN SAMUELS ABOUT THE GAS TANK AND I DID NOT GET THE HITCH I NEEDED. THE ADVISOR [XXX] SAID I NEEDED A REQUEST FROM CHRYSLER. HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521826June 26, 2013
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT EXPERIENCED THE FAILURE WHEN THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS ALSO CONCERNED THAT THE FUEL TANK FAILURE COULD OCCUR AT ANY MOMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATED FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 181,000. ..UPDATED 08-07-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522354June 26, 2013
SUSPENSION
2004 JEEP LIBERTY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO REAR SUSPENSION LOWER CONTROL ARM RECALL NOTICE. *SMD THE CONSUMER WAS INJURED, WHEN THE JEEP SHE WAS DRIVING SPUN OUT OF CONTROL AND ULTIMATELY HIT A TREE. SHE SUFFERED INJURIES TO HER RIGHT HAND, LEFT LEG, RIBS AND LEFT KNEE. THE ATTORNEY STATED IT APPEARED HIS CLIENTS INJURIES WERE BASED UPON THE SAME DEFECT AS REPORTED IN RECALL # 12V085000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10521866June 26, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE EXPECTANCY WAIT FOR HAVING THE VEHICLE SERVICE PER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521896June 26, 2013
AIR BAGS
AIR BAG LIGHT CAME ON WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521980June 26, 2013
SUSPENSION
HI THERE, I AM TAKING MY JEEP LIBERTY FOR A RECALL ON THE REAR SUSPENSION LOWER CONTROL ARMS TO MY LOCAL CHRYSLER DEALER TOMORROW JUNE 27, 2013. APPARENTLY THE RECALL WAS MADE BECAUSE THE CONTROL ARMS ARE MADE OUT OF A MATERIAL THAT CAN CORRODE AND BREAK WITHOUT WARNING CAUSING A CRASH. I FIND THIS INTERESTING BECAUSE ON JUNE 26, 2012 ALMOST A YEAR AGO TO THE DAY, I HAD THE JEEP IN FOR A REPLACEMENT OF THE TRANSFER CASE AND THE MECHANIC REPLACED MY FRONT CONTROL ARM NOTING THAT HE HAD NEVER SEEN SUCH A THING, IT WAS ROTTED ALMOST COMPLETELY THROUGH AND THOSE ALMOST ALWAYS OUTLAST ANY VEHICLE THEY ARE ON. I PAID $549.00 TO HAVE THAT REPLACED AND I WOULD THINK IT WAS THE SAME CHEAP METAL AS THE REAR CONTROL ARMS...WHY WOULDN'T IT BE? ANYWAYS, I WOULD LIKE TO BE REIMBURSED FOR THE REPAIR OF THEIR CHEAP PARTS. I AM ALSO VERY CONCERNED ABOUT THE PENDING RECALL ON THE GAS TANK PLACEMENT OF MY LIBERTY WHICH CAN CAUSE A FIRE OR EXPLOSION. I AM NOT A MECHANIC AND TRUST AUTO COMPANIES TO KEEP MY SAFETY AND THAT OF MY FAMILY TO BE PARAMOUNT. IF I HAD OF KNOWN THAT THERE WAS A POTENTIAL DANGER TO OUR LIVES THAT COULD HAVE BEEN AVOIDED I WOULD NEVER, EVER HAVE PURCHASED THIS VEHICLE. I MIGHT ALSO MENTION THAT BESIDES THE FRONT DRIVESHAFT, THE REAR CONTROL ARMS, THE TRANSFER CASE REPLACEMENT, I HAVE ALSO HAD THE REAR END REDONE TWICE NOW. I HAVE THE ORIGINAL BILLS FOR ALL OF THIS WORK. IF CHRYSLER HAD ANY DECENCY AT ALL THEY WOULD RECALL THESE VEHICLES WITHOUT QUESTION. I AM IN ONTARIO, CANADA AND YOUR SHEET DOES NOT ALLOW ME TO CHOOSE THIS OPTION SO STATE AND ZIP WILL BE INCORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521991June 26, 2013
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
THIS WAS THE FIRST TIME THAT WE HAD FILLED THE TANK UP ON OUR 2006 JEEP LIBERTY SINCE WE PURCHASED IT ON JUNE 7, 2013. WHILE STANDING AT THE PUMP WAITING FOR THE TANK TO FILL UP, THE TANK STARTED OVERFLOWING WITH GAS. I HAD GAS ALL OVER ME, THE CAR, AND THE GROUND. I WROTE IT OFF AS BEING A PROBLEM WITH THE PUMP. 1 WEEK LATER I GO TO A DIFFERENT PUMP TO FILL IT UP, AND IT HAPPENS AGAIN. SO I CALLED THE DEALERSHIP THAT SERVICES MY VEHICLES AND EXPLAINED THE PROBLEM AND WE TOOK IT IN FOR THEM TO LOOK AT. THEY SAID THAT THIS IS A COMMON PROBLEM BUT JEEP WILL NOT FIX THE ISSUE. I STARTED LOOKING ON JEEP FORUMS AND HAVE FOUND QUITE A FEW INSTANCES OF THIS SAME PROBLEM ON THE JEEP LIBERTY AND THESE PEOPLE HAVE ALSO FILED CLAIMS TO THE NHTSA. THE ONLY WAY FOR THE PROBLEM TO BE FIXED IS FOR THE TANK TO BE REPLACED BECAUSE THERE IS A CHECK VALVE IN THE TANK THAT IS CAUSING THIS. THIS IS A VERY COSTLY REPAIR AS I HAVE CALLED A COUPLE OF DEALERSHIPS AROUND IN THE ARE WITH THE TANK ALONE COSTING OVER $1,400 DOLLARS. THIS IS A KNOWN ISSUE THAT JEEP REFUSES TO FIX. IT IS A SAFETY ISSUE DUE TO A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521778June 25, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED SHE RECEIVED A RECALL NOTICE TWO MONTHS AGO AND THE MANUFACTURER DID NOT SEND A FOLLOW UP LETTER REGARDING THE AVAILABILITY OF THE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521622June 25, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED THIS YEAR IN JANUARY; HOWEVER, THERE ARE NO FAILURES AT THIS TIME. THE MANUFACTURER STATED THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 106,000. UPDATED 09-18-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521477June 24, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT FUEL WOULD SPILL WHENEVER THE VEHICLE WAS BEING REFUELED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL SENSOR HAD FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521492June 24, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521512June 24, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE HAVE HAD REPEATED FAILURES ON ALL OF OUR WINDOW REGULATORS SINCE WE PURCHASED OUR JEEP. THE FIRST OCCURRENCE WAS IN 2006. I WOULD HAVE TO PULL OUR REPAIR FILE TO GET THE OTHER DATES. WE CURRENTLY HAVE ANOTHER WINDOW OUT, IT IS TAPED UP TO KEEP THINGS OUT. THIS IS THE WINDOW IN THE BACK BEHIND THE FRONT PASSENGER SEAT. THIS HAS ALREADY BEEN REPLACED. THE REPLACEMENTS DON'T EVEN HOLD UP. WE ARE SENIOR CITIZENS. NO ONE "PLAYS" WITH THE WINDOWS. WE USE OUR AC SO WINDOWS ARE NOT OPENED AND CLOSED. THEY JUST FALL DOWN ON THEIR OWN. WE CAN NOT AFFORD TO KEEP REPLACING THE WINDOW REGULATORS. THE DEALER SAID HE THOUGHT THERE WAS A RECALL ON THIS BECAUSE IT IS SUCH A BIG PROBLEM ,BUT I DON'T SEE ANYTHING HERE EXCEPT WINDOW REGULATOR COMPLAINTS. WHEN ARE THEY GOING TO TAKE THIS PROBLEM SERIOUSLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521571June 24, 2013
FUEL/PROPULSION SYSTEM
WHILE FUELING UP AND IT IS FULL THE AUTOMATIC PUMP DOES NOT SHUT OFF TILL IT OVER FLOWS A LITTLE, IT DOES IT EVERY TIME YOU GO THE PUMP. AND YOU LOSE LIKE A QUARTER OF A GALLON OF GAS OUT OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521318June 23, 2013
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
CAR HIT ME FROM BEHIND. MY CHECK ENGINE LIGHT IS ON SAYS THE FUEL EVAPORATION SYSTEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10521167June 22, 2013
VISIBILITY/WIPER
I HAVE A 2006 JEEP LIBERTY AND MY FRONT DRIVER WINDOW FELL DOWN FIRST HAD TO REPLACE REGULATOR, THEN ONE MONTH LATER REAR DRIVER SIDE WINDOW DONE THE SAME THING. I DON'T FILL SAFE NOT KNOWING AT ANY TIME MY WINDOWS CAN FELL DOWN AND YOU ARE UNABLE TO PUT THEM UP WITH OUT TAKING OFF DOOR PANELS AND REPAIRING OR REPLACING THE REGULATOR WHICH COST UP TO $200.00 EACH. IS THERE ANY KIND OF RECALL ON THIS PART OR IS IT SOMETHING I JUST HAVE TO DEAL WITH, I THINK THERE SHOULD BE A RECALL FOR YOUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521226June 22, 2013
FUEL/PROPULSION SYSTEM
EVERY SINGLE TIME I GO TO FILL UP THE VEHICLE, IT SPEWS GAS ALL OVER THE PLACE (THE VEHICLE, ME, GROUND) IT DOESN'T MATTER HOW FAST OR SLOW YOU FILL IT UP, IT GOES ALL OVER EVERYTHING. ITS DANGEROUS AND VERY IRRITATING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521229June 22, 2013
ENGINE
MY 2002 JEEP LIBERTY SPORT HAD TO HAVE THE RADIATOR REPLACED2 YEARS AGO (2011) DUE TO SLUDGE IN THE SYSTEM, WHICH WAS FINE BECAUSE IT WAS ALREADY ALMOST 10 YEARS OLD. RECENTLY (JUNE 2013) I SMELLED COOLANT AND BY THE TIME I GOT IT TO THE MECHANIC, IT HAD OVERHEATED JUST ONCE, FROM THE WATER PUMP NOT WORKING. SO THE MECHANIC REPLACED THE WATER PUMP, AND AFTER THAT IT NEVER WORKED THE SAME. THE ENGINE WAS ROUGH, DIDN'T HAVE A SMOOTH IDLE, AND THE NEXT DAY, THE "CHECK ENGINE" LIGHT CAME ON. I HAD A FRIEND CHECK IT OUT ON A WEEKEND WHEN THE LIGHT STAYED ON AND STARTED FLASHING, AND THE ENGINE FELT/SOUNDED EVEN ROUGHER. THERE WERE MULTIPLE ERROR SIGNALS, LATER DIAGNOSED BY THE MECHANIC THAT THE HEAD GASKET WAS CRACKED/BLOWN, THERE WARE COOLANT FUMES FROM THE ENGINE, AND 3 OF THE CYLINDERS WERE "WARPED". ESTIMATED REPAIR COST: $2000-3000 AND A WEEK'S WORTH OF LABOR... PROVIDING THEY DIDN'T FIND OTHER DAMAGE WHEN THEY GOT THE ENGINE OUT. READING OTHER REPORTS MAKE ME DISAPPOINTED WITH CHRYSLER AND CONFIDENT THAT I'M NOT GOING TO HAVE MINE REPAIRED NOR BUY A NEW JEEP (THOUGH I HAD PREVIOUSLY LOVED! MY JEEP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521002June 21, 2013
AIR BAGS, FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTICE FOR THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE M35/NHTSA 12V-527. I IMMEDIATELY CALLED THE DEALERSHIP AND GOT MY NAME ON THE LIST, THEY SAID I WAS 3RD IN LINE. IT HAS BEEN MONTHS NOW AND NO WORD ON WHEN THEY WILL GET THE PARTS. IN THE MEAN TIME THERE HAS BEEN ANOTHER RECALL REGARDING THE GAS TANK. REALLY DON'T WANT TO DRIVE THE VEHICLE BUT HAVE NO CHOICE. PLEASE TRY TO GET ANY ANSWER TO EASE MY MIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521024June 21, 2013
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL
WE ADDED A RUBBER MAT ON THE DRIVERS SIDE FLOOR TO KEEP THE JEEP MAT CLEANER. WHEN THE GAS PEDAL WAS PUSHED DOWN TO GO UP A HILL, IT STUCK DOWN. THIS CAUSE THE JEEP TO GAIN SPEED WHEN BACK ON THE LEVEL. BRAKE PRESSURE WAS APPLIED KEEPING THE JEEP UNDER CONTROL. A WARNING NEEDS TO GO OUT THAT THE ADDITION OF A MAT OR CARPET ABOVE THE CURRENT JEEP MAT WILL CAUSE THE GAS PEDAL TO STICK IN THE DOWN POSITION WHICH COULD CAUSE A CRASH OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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