Jeep Liberty Complaints

8,882 consumer complaints on file.

#10525085July 16, 2013
AIR BAGS, POWER TRAIN, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V121000 (AIR BAGS, POWER TRAIN , STRUCTURE) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE AND NO ESTIMATED TIME OF ARRIVAL COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525125July 16, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
2008 JEEP LIBERTY 4X4 PURCHASED USED WITH 18,000 MILES. WHEN RE-FUELING THE PUMP WILL SHUT OFF AUTOMATICALLY AND GAS WILL BURP OUT EVERY TIME. SOMETIMES IT IS A LOT OF GAS AND VERY DANGEROUS. I'VE SEEN THIS ISSUE ALL OVER THE INTERNET. WHY ISN'T SOMETHING BEING DONE ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525171July 16, 2013
AIR BAGS
RECEIVED A SAFETY RECALL M35/NHTSA NOTICE IN JAN. 2013 AND I UNDERSTAND THAT THIS WAS FIRST ISSUED IN 2012. THE AIRBAG LIGHT HAS RECENTLY COME ON AND OFF WHILE DRIVING (LUCKILY THE AIRBAGS HAVE NOT DEPLOYED). CALLED A LOCAL CHRYSLER DEALER TO FIND OUT ABOUT PARTS AND WAS INFORMED OF THE SAME INFO AS IN THE NOTICE... DEALER IS WAITING ON CHRYSLER TO COME UP WITH PARTS OR AS THE SERVICE MANAGER PUT IT "INSTRUCTIONS ON HOW TO FIX THE PROBLEM". I DON'T UNDERSTAND HOW CHRYSLER CAN GET AWAY WITH AND NOT BE HELD ACCOUNTABLE FOR NOT ADDRESSING AND CORRECTING THIS ISSUE IN A TIMELY MANNER KNOWING THE POTENTIAL FOR INJURY AND GOD FORBID DEATH. I FOR ONE WILL NOT BE PURCHASING ANY CHRYSLER PRODUCTS NEW OR USED IN THE FUTURE - SIMPLY BECAUSE OF THE LACK OF ACCOUNTABILITY AND ACTION ON CHRYSLER'S PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524925July 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524972July 15, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT STATED THAT ALL FOUR POWER WINDOW REGULATORS WERE DEFECTIVE AND WERE REPLACED EIGHT DIFFERENT TIMES BY AN AUTHORIZED DEALER. IN ADDITION, THE REAR PASSENGER'S SIDE WINDOW GLASS SHATTERED INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WINDOW GLASS, CABLE AND REGULATOR WERE REPLACED. THE LIFT GATE WAS ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY INFORMED THE CONTACT THAT THE MALFUNCTION WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 2,285.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524424July 15, 2013
AIR BAGS, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAGS SYSTEM AND GAS TANK RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL, EVEN THOUGH SHE HAS BEEN CALLING SINCE, SHE RECEIVED THE NOTICE IN JANUARY 24, 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524610July 12, 2013
AIR BAGS
A RECALL WAS ISSUED FOR DEFECTIVE AIRBAGS THAT COULD CAUSE THE AIRBAGS TO DEPLOY WITHOUT WARNING. THE CASE NUMBER IS 12V527000 THIS WAS ISSUED ALMOST 8 MONTHS AGO AND STILL THE PART TO FIX THE PROBLEM IS NOT AVAILABLE. THIS NEEDS TO BE LOOKED INTO. THIS IS RIDICULOUS. IT SHOULD NOT TAKE THIS LONG FOR AN AUTOMOBILE COMPANY THAT MANUFACTURES PARTS TO PRODUCE THESE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524334July 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECENTLY EXPERIENCED THE AIR BAG LIGHT ILLUMINATION FAILURE AND WAS AFRAID THAT THE AIR BAG COULD DEPLOY INADVERTENTLY. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524444July 11, 2013
FUEL/PROPULSION SYSTEM
WHEN I FUEL UP MY 2005 JEEP LIBERTY THERE IS NO AUTO STOP FOR GAS FILL UP. IF I TRY TO FILL TANK ALL THE WAY UP THE GAS WILL SQUIRT BACK AT ME, COVERING MY VEHICLE, MY CLOTHING AND MY SKIN, SEEMS VERY DANGEROUS TO DRIVE AFTER COVERED IN GAS. IV ONLY OWNED THE JEEP A FEW MONTHS AND THIS HAS HAPPENED MANY TIMES, IM VERY AFRAID TO "TOP OFF" MY TANK AND THEREFORE MY MPG IS TERRIBLE, SEEMS MANY PEOPLE ALSO HAVE THIS ISSUE, WHY HAS THIS NOT BEEN A RECALL, SEEMS TO BE A MANUFACTURE PROBLEM, WITH GAS PRICES THESE DAYS AND ALL THE WASTED GAS DUE TO THIS PROBLEM ITS ALSO AN EXPENSIVE ISSUE AS WELL AS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524464July 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A TIMELY MANNER PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS NEEDED TO PROVIDE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523405July 10, 2013
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL TANK ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS SPILLING GAS, EVERY TIME SHE FILLED THE TANK. THE CONSUMER WAS INFORMED CHRYSLER WAS AWARE OF THE PROBLEM AND THE WARRANTY HAD BEEN EXTENDED. HOWEVER, UPON FURTHER INVESTIGATION, IT WAS DISCOVERED THAT ONLY THE 2006 AND 2007 WERE COVERED. THE DEALER THEN INFORMED THE CONSUMER THE COST OF THE REPAIR WAS $1500 FOR THE FUEL TANK, PLUS LABOR AND ANY INCIDENTAL CHARGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524146July 10, 2013
ENGINE, STRUCTURE:BODY, POWER TRAIN
WE WERE AT A BERRY FARM PICKING RASPBERRIES, WE LOOKED UP AND SAW OUR VEHICLE ROLLING TOWARDS US. THE TRANSMISSION MUST OF POPPED OUT GEAR(PARK) THE CAR CONTINUED GAINING SPEED DOWN THE HILL AS IT SLAMMED INTO A TREE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10524195July 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL SERVICE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524245July 10, 2013
ELECTRICAL SYSTEM, ENGINE
I HAD BEEN HAVING THIS PROBLEM AROUND THREE WEEKS AGO, AT HOT WEATHER I TURN THE A\C ON, AND AFTER 10 MINUTES THE ENGINE STARTS REHEATING, I ALREADY TAKE IT TO THE CHRYSLER JEEP DEALER, AND THEY TOLD ME THAT THEY DON'T KNOW WHAT HAPPENS THAT EVERYTHING IS OK, MY HUSBAND EVEN SCAN THE CAR AND HE GOT THE PO480, AND THEY SAID THAT NO EVERYTHING IS OK, I TOLD THEM THE SITUATION THAT IM WORRY ABOUT THE REHEATING CAUSE THREE DAYS AGO I HAS AT THE I95 AT 65 MPH, AND IT STARS REHEATING VERY FAST, I JUST PULL OVER THE CAR , BUT IT CAN START A FIRE UNDER THE HOOD OR SOMETHING I SAW A LOT OF SMOKE, I TOLD THEM, AND THEY SAID THAT THEY COULDN'T FIND ANYTHING THAT EVERYTHING IS OK. SO IF JEEP ITSELF CANT NOT FIND THE PROBLEM , WHO CAN.....? THEY SAID ....WE DON'T KNOW!!!!! THIS IS A VERY WEIRD SITUATION , THAT THE JEEP ITSELF CAN NOT FIND A PROBLEM IN A CAR THAT THEY MAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523880July 9, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL CAMPAIGN NUMBER 12V527000 (AIR BAGS) EXCEEDED A REASONABLE TIME TO BE REPAIRED. THE VEHICLE EXPERIENCED THE AIR BAG WARNING LIGHT ILLUMINATION FAILURE. THE CONTACT WAS AFRAID THAT THE AIR BAG COULD DEPLOY. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523903July 9, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER SHIFTING INTO DRIVE OR REVERSE, A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY INFORMED THAT THE FAILURE WAS CONTRIBUTED TO BOTH REAR LOWER CONTROL ARMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523385July 9, 2013
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPAIRS CAUSED BY VEHICLE M35 RELATED DEFECT. *SMD THE CONSUMER STATED IN LATE DECEMBER 2012, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS CONFIRMED THE OCCUPANT RESTRAINT CONTROL HAD INDEED FAILED WHICH WAS CONSISTENT WITH THE PROBLEM DESCRIBED IN RECALL M35. THE CONSUMER HAS BEEN UNSUCCESSFUL, AT TRYING TO OBTAIN REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523961July 9, 2013
POWER TRAIN
CHRYSLER SAFETY RECALL N10 / NHTSA 13V-121 UNDERBODY TRANSMISSION TUNNEL SHIELD MAY SEPARATE AND RUB DRIVESHAFT CAUSING DRIVESHAFT TO BREAK. IN TURN THIS COULD CAUSE A CRASH WITHOUT WARNING. ORIGINAL LETTER CONCERNING THE RECALL RECEIVED OVER THIRTY DAYS AGO. LETTER ADVISING THAT DEALERS HAVE PARTS AND TO SCHEDULE APPOINTMENT RECEIVED ONE WEEK AGO DEALER IN LEXINGTON, NC STILL DOES NOT HAVE PARTS AND IS NOT SURE WHEN THEY WILL BE RECEIVED. VERY CONCERNED SINCE TEENAGE DAUGHTER DRIVES CAR EVERY DAY TO WORK AND SCHOOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524011July 9, 2013
SUSPENSION
THE FRONT LOWER BALL JOINT SEPARATED IN THE MAIN OF THE STREET WHILE DRIVING. I TOOK IT TO THE AUTHORIZED DEALER IN SAN JUAN PR. I AM STILL WAITING INFORMATION RELATED TO THIS INCIDENT. I READ THAT LIBERTY 2002 - 2006 HAD A BALL JOINT RECALL. I DON'T SEE LIBERTY 2007 INCLUDED IN THE RECALL. I HIGHLY RECOMMENDED TO INVESTIGATE THIS CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523611July 8, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED BOTH TAIL LIGHTS FAILED TO ILLUMINATE WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THERE WAS A HEAVY RAIN. THE CONTACT REPLACED BOTH TAIL LIGHTS ON EIGHT OCCASIONS. AN ACCUMULATION OF WATER WAS LOCATED ON THE FRONT DRIVER'S SIDE FLOORBOARD AREA WHICH ORIGINATED FROM THE ENGINE COMPARTMENT. IN ADDITION, WATER INTRUSION EMITTED FROM THE REAR LIFT GATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE LEAKS WERE RELATED TO THE VEHICLE'S DEFECTIVE EXTERIOR BODY SEAM. A REPAIR WAS PERFORMED TO ONLY THE FRONT END BODY SEAMS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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