Jeep Liberty Complaints

8,882 consumer complaints on file.

#10533200August 2, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH THE AIR BAG LIGHT ILLUMINATED AND SECONDS LATER THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO HER HOME AND PARKED. THE NEXT MORNING WHEN THE VEHICLE WAS STARTED, THE DRIVERS SIDE AIR BAG DEPLOYED. THE DRIVER SUFFERED A BURN ON HIS THUMB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EIGHT MONTHS PRIOR TO THE FAILURES BUT THE DEALER HAD REPEATEDLY INFORMED HER THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10533223August 2, 2013
AIR BAGS
I RECEIVED A RECALL NOTICE IN APRIL 2013 IN REGARD TO AIRBAG PROBLEM ON A 2002 JEEP LIBERTY HAVE CONTACTED CHRYSLER CORP, SEVERAL TIMES AND AS OF TODAY AUGUST 2ND 2013 HAVE HAD NO REPAIR OR RESPONSE FROM CHRYSLER CORP THIS IS UNACCEPTABLE AS FAR AS I'M CONCERNED. IF I'M INJURED OR A FAMILY MEMBER IS INJURED OR KILLED BECAUSE OF THIS ISSUE THERE WILL BE A LAWSUIT FILED ON BEHALF OF IT THERE IS NO REASON THIS ISSUE HAS TAKEN SO LONG TO FIX. FORD MOTOR JUST GOT FINED 17 MILLION DOLLARS TO DAY FOR THE SAME SITUATION, BY NOT NOTIFYING AND REPAIRING IN A TIMELY MANNER CHRYSLER SHOULD BE MADE TO BUY THESE VEHICLES BACK FROM CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533241August 2, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533061August 1, 2013
SUSPENSION
WONDERING WHY FLORIDA IS NOT IN THE GROUP SINCE IT IS SURROUNDED BY SALT WATER ON 3 SIDES: THE UPPER AND LOWER BALL JOINTS ARE BAD: 2003 JEEP LIBERTY FRONT CONTROL ARM RECALLS RECALL NUMBER: 09V119000 OWNER NOTIFICATION DATE: APRIL 12, 2010 RECORD CREATION DATE: APRIL 9, 2009 DEFECT DESCRIPTION: CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING. DEFECT CONSEQUENCE: FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH. CORRECTIVE ACTION: DEALERS WILL REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 24, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533054August 1, 2013
SEATS
THE HEATING ELEMENT IN THE FRONT PASSENGER HEATED SEAT HAS STARTED TO BURN THROUGH THE SEAT. I BROUGHT THE VEHICLE TO THE DEALERSHIP AND BECAUSE THE CAR IS BEYOND THE 3 YR/36,000 MILES WARRANTY, CHRYSLER WILL NOT COVER THE REPAIR. I AM CONCERNED THAT SOMEONE COULD BE BURNED OR THAT THE SEAT COULD CATCH FIRE BECAUSE OF THIS ISSUE AND BELIEVE IT IS ENOUGH OF A SAFETY CONCERN TO FILE A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533060August 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 68 MPH, THE DRIVER'S SIDE FRONT AIR BAG ERRONEOUSLY DEPLOYED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS FLIPPED THREE TIMES BEFORE LANDING RIGHT SIDE UP. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE POLICE WERE NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10533102August 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JUNE OF 2013 BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY DID NOT HAVE A SPECIFIC TIME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL WAS A SERIOUS SAFETY ISSUE AND SHE WAS AFRAID TO DRIVE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533138August 1, 2013
TIRES
I HAVE A SET OF 4 UNIROYAL LIBERATOR A/T P235 70R16 TIRES DOT APO8 C62U 4410 THAT HAVE HORRIBLE PROBLEMS. ONE OF THEM IS SO ELLIPTICAL THAT YOU FEEL LIKE YOU ARE RIDING ON A EGG SHAPED TIRE THAT ALMOST MAKES YOU SICK AT SLOWER SPEEDS. IT HAS A AWFUL VIBRATION AT HIGHER SPEEDS. THE OTHER 3 OF THE SET ARE SO OUT OF BALANCE THAT EVEN WITH 5 OUNCES OF WEIGHT, THE TIRES STILL VIBRATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532920July 31, 2013
STRUCTURE
WHEN IT RAIN WATER IS ENTERING THE VEHICLE ON THE DRIVER SIDE. I HAVE ALSO NOTICED THAT THE WATER IS RUNNING ALONG THE OUTLETS PLUGS OF THE VEHICLE. I HAVE CHECKED THE VEHICLE AND THERE IS NO SIGN OF WHERE THE WATER IS ENTERING. I HEARD THAT THERE WAS A RECALL FOR THIS CONDITION ON OTHER MODELS, BUT DIDN'T INCLUDE JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532944July 31, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532947July 31, 2013
AIR BAGS
TL* THE CONTACT OWNS 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUFFERED INJURIES TO THE LEFT HAND, FACE, AND CHEST. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER WHO FILED A COMPLAINT AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE MANUFACTURER STATED THE OCCUPANT RESTRAINT CONTROL MODULE CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10532965July 31, 2013
AIR BAGS
AFTER STARTING MY VEHICLE AND PUTTING IT INTO REVERSE, MY AIRBAG LIGHT CAME ON. IT IS NOW STAYING ON SOLID AND IS NOT BLINKING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY JEEP, AND THEY TOLD ME TO SCHEDULE AN APPOINTMENT AND THEY COULD GET ME IN TO MAKE SURE IT IS NOT AN ISSUE OF A RABBIT OR A RODENT CHEWING UP THE WIRES, AND THEN THEY WILL DECIDE IF ITS A SAFETY ISSUE. BUT IN THE MEANTIME ALL IN ONE BREATH, THEY TOLD ME MY VEHICLE IS SAFE TO DRIVE. THERE WAS NOT, AND HAS NOT BEEN ANYTHING IN MY PASSENGER SEAT SINCE ALMOST 24 HOURS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532295July 29, 2013
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE HAS A CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. PART HAS NOT BEEN SHIPPED TO MY DEALER AS OF 7/29/2013. M35/NHTSA 12V-527 NOTIFIED CLOSE TO 6 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532345July 29, 2013
STRUCTURE
I WAS DRIVING DOWN THE ROAD WITH MY 9 YEAR OLD GRANDSON IN THE JEEP. IT IS ALWAYS SOUNDS VERY WINDY IN THE TRUCK WHEN DRIVING. I WAS GOING ABOUT 25 MILES AN HOUR AND THE FRONT OF THE TOP FLEW BACK. IT SCARED THE HECK OUT OF US. I WAS ABLE TO PULL OVER AND WHEN I TRIED TO SHUT THE SKY RIDER/RETRACTABLE TOP IT WOULD NOT GO. SO I PULLED IT FRONTWARDS WITH MY HANDS AND DROVE VERY SLOW TO MY DAUGHTERS. MY SON IN LAW AND MY DAUGHTER WERE LOOKING AT IT AND WE COULD NOT GET IT TO WORK. SO WE PUT A BUGGY CORD AROUND IT TO HOLD IT DOWN UNTIL I COULD HAVE TO A PLACE THAT COULD FIX IT.. I WENT TO SEE HIM AT 8 AM THE NEXT MORNING AND HE SAID HE HAS 2 OF THEM IN HIS SHOP RIGHT NOW AND HE ALSO SAID HE HAS MANY OF THEM IN HIS SHOP EVERY WEEK WITH THE SAME PROBLEM HE ALSO TOLD ME THAT. CHRYSLER KNOWS THIS IS A HUGE PROBLEM WITH THESE JEEPS THAT HAVE THE RETRACTABLE TOPS/ SKY RIDER . I ALSO WENT ON LINE AND THERE ARE A LOT OF COMPLAINTS IN REGARDS TO THESE TOPS DOING THE SAME THING. I WAS TOLD THAT IT COST $2,100.00 DOLLARS TO FIX. THEY NEED TO REPLACE THE WHOLE RACK.I DON'T UNDERSTAND WHY THEY WOULD USE PLASTIC PARTS FOR SUCH A IMPORTANT THING ON YOUR CAR IS A ROOF. HE TOLD ME TO CALL CHRYSLER.. WELL I CALLED AND SPOKE TO A SUPERVISOR MACK KELLY AT MASSEY YARDLEY HE SAID THE WARRANTY IS UP. WE WENT BACK AND FOURTH ABOUT THE TOP AND I SAID TO HIM, BUT YOU KNOW THIS IS A BIG PROBLEM SO WHY WOULD YOU NOT FIX IT? HE SAID, "YUP IT IS A BIG PROBLEM "BUT THE WARRANTY IS UP. I ASKED TO SPEAK WITH SOMEONE HIRE UP AND HE SAID THERE IS NO ONE ELSE HIRE THEN HIM. I ALSO WENT ON LINE AND SAW A BULLETIN RECALL AND IT STATES THAT THEY KNOW THIS IS A PROBLEM WHEN THEY MADE THIS VEHICLE. I DON'T UNDERSTAND THAT THEY KNOW IT IS A SAFETY ISSUE ?? WE ARE VERY LUCKY NO ONE GOT HURT OR KILLED. THEY SHOULD FIX THE SKY RIDER/RETRACTABLE TOP BEING THEY KNOW IT IS A SAFETY PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532379July 29, 2013
AIR BAGS
MY DAUGHTER WAS RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TELEPHONE POLE UPON MAKING A TURN AT ABOUT 35MPH. THANK GOD SHE IS OKAY, BUT HER CAR, A 2004 JEEP LIBERTY 4D 4X4 LTD WAS TOTALED. THE AIRBAGS DID NOT DEPLOY IN THE ACCIDENT AND I WANTED TO REPORT THIS FAILURE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10532413July 29, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), HOWEVER THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532195July 28, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE VEHICLE'S HEADLIGHTS AND DRIVING LIGHTS ARE ON A CLICKING SOUND IS HEARD AND THE LIGHTS FLASH ON AND OFF. IT SOMETIMES OCCURS MULTIPLE TIMES. THIS HAS BEEN AN ONGOING ISSUE AND WHILE RESEARCHING HAVE FOUND MANY OTHERS WITH SIMILAR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532201July 28, 2013
EQUIPMENT ADAPTIVE/MOBILITY, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
AS I PRESS THE UNLOCK BUTTON ON MY REMOTE THE DOOR REMAINS LOCKED. I NEEDED TO HAVE THE DOOR OPENED TO CHANGE THE TAILLIGHTS, BUT THE DOOR COULDN'T OPEN SO I TOOK IT TO THE DEALER SINCE I ONLY OWNED THE TRUCK FOR A YEAR.THEY SAID IT WOULD COST ME ABOUT $200.00 TO OPEN THE DOOR AND CHANGE THE BULB, . BECAUSE THE DOOR ACTUATOR WAS BUSTED.I COULDN'T AFFORD THAT BECAUSE THE BULB ONLY COST ME $5.99. I ONLY WANTED THE DOOR OPEN TO CHANGE THE TAILLIGHT MYSELF.WELL I RETURNED HOME ONLY TO TELL MY NEIGHBOR THE PROBLEM, HE TOOK OFF THE PANEL AND UN LOCKED THE DOOR CHANGED THE BULB IN 10 MINUTES AND TOLD ME THE PROBLEM IS THE PLASTIC HINGE NOT THE ACTUATOR , HE RIGGED A STRING SO THAT I CAN UNLOCK THE DOOR UNTIL I CAN FIND THE PART, BUT NO ONE SELLS THE PART.IT IS A SMALL LATCH THAT UNLOCKS THE DOOR. VERY SIMPLE. THE BEST PART IS NEIGHBOR FIXED IT FOR NOW FOR FREE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532162July 27, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY 2006, MANUFACTURED IN SEPTEMBER OF 2005. REPEATED FAILURE OF PASSENGER AND DRIVER SIDE WINDOW REGULATORS. A KNOWN ISSUE AND A CAUSE FOR THE RECALL, BUT ONLY FOR CARS MADE AS OF FEBRUARY OF 2006. WINDOW REGULATORS ARE JUST AS FAULTY ON JEEP LIBERTY'S 2006 THAT WERE MADE IN PREVIOUS MONTHS. ENDLESS REPLACEMENTS AT $600 EACH TIME. THESE CARS NEED TO BE RECALLED AS SUDDEN WINDOW FAILURES MAY RESULT IN UNSAFE DRIVING CONDITIONS AND AS A RESULT, IN ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532050July 26, 2013
SERVICE BRAKES
DURING INSPECTION FOR VACATION FOUND RUST AND CORROSION WHERE BRAKE LINES ARE THREADED INTO BRAKE ASSEMBLE ON FRONT WHEELS. THERE IS A RUBBER BUMPER TO PROTECT AGAINST RUBBING BUT IF PUSHED UP TO FAR ONTO CRIMPED FITTING IT ALLOWS WATER AND DIRT TO COLLECT AND RUST PART. MECHANIC SAID UNDER HARD BRAKING FITTING WILL BURST CAUSING LOSS OF BRAKES. I UNDERSTAND THIS IS QUITE COMMON. NEEDS A NEW DESIGN TO PREVENT THIS FROM HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty