Jeep Liberty Complaints

8,882 consumer complaints on file.

#10566417February 28, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I PURCHASED MY 2007 JEEP LIBERTY ON FRIDAY. TWO DAYS LATER MY DAUGHTER ROLLED THE BACK WINDOW UP AND IT CAME OFF TRACK. I TOOK MY JEEP BACK TO THE CAR LOT, THEY PAID TO HAVE THE WINDOW FIXED AT A PORT CITY GLASS. I WAS TOLD IT WAS THE REGULATOR AND THAT THIS IS A COMMON ISSUE SEEN WITH THE JEEP LIBERTY. THE SECOND INCIDENT OCCURRED LAST YEAR WHILE MY HUSBAND WAS IN THE FRONT PASSENGER SEAT AND ROLLED THE WINDOW UP. THE WINDOW WOULD NOT ROLL UP AND MADE NOISES. I TOOK THE JEEP BACK TO PORT CITY GLASS FOR AN ESTIMATION. I WAS TOLD IT WOULD BE APPROX. $230. I DID NOT HAVE THE MONEY FOR THE REPAIR AND OPTED TO BLOCK IT OFF FOR NOW. I HAVE HAD WINDOW ISSUES WITH MY JEEP SINCE ALMOST DAY 1. THE IS A VERY INCONVENIENCE ON ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566439February 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE..UPDATED 04-23-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566560February 28, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THERE WAS AN ELECTRICAL FIRE THAT APPEARED TO ORIGINATE IN THE DRIVER'S SIDE REAR TAIL LIGHT AND MIGRATED TO THE BUMPER AND WIRING INSIDE THE BUMPER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10566222February 27, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE LOCK MOTOR/LINKAGE FOR THE REAR SWING DOOR STOPPED WORKING. THIS IN AND OF ITSELF ISN'T A BIG DEAL BUT APPARENTLY EVERY TIME I CLICKED THE KEY FOB TO UNLOCK VEHICLE FOR ENTRY THE MALFUNCTIONED LOCK MOTOR CAUSED BATTERY DRAINAGE. IN JUST A MONTH A BRAND NEW BATTERY WAS COMPLETELY DEAD AND COULDN'T HOLD A CHARGE. I AM LUCKY THAT I WAS ONLY STRANDED A MILE FROM HOME. THERE SEEMS TO BE HUNDREDS OF PEOPLE WITH THE SAME ISSUE AND SOME PEOPLE HAVE HAD IT CAUSE MORE THAN BATTERY DRAINAGE. ELECTRICAL FIRES ENSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566257February 27, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I RECEIVED A SECOND SAFETY RECALL, N46 / NHTSA 13V-252 ON THE ABOVE VEHICLE. I CONTACTED ROANOKE MOTORS, ROANOKE, IL THIS MORNING. THEY DO NOT HAVE THE PART AND CANNOT INSTALL IT. I AM VERY CONCERNED ABOUT A FUEL LEAK DURING A REAR END COLLISION. PLEASE CONTACT ME ON HOW TO GET REMEDY FOR THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566262February 27, 2014
FUEL/PROPULSION SYSTEM
TL-THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565954February 26, 2014
ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT ANTI-FREEZE WAS LEAKING ON THE PASSENGER SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE AS 64,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565985February 26, 2014
FUEL SYSTEM, GASOLINE
ENVIRONMENTAL & SAFETY ISSUE. FUEL SPITS BACK DURING FILL. TSB ISSUED (14-003-13) AND WARRANTY BULLETIN (D-003-13). CHRYSLER REFUSED TO COVER REPAIR EXPENSE DUE TO MILEAGE @ 95,000 (CHRYSLER CASE [XXX]. GROUND IS SATURATED IN GAS EVERY TIME I FILL THE TANK AND ALL OVER ME. DO WE HAVE TO WAIT FOR A GAS STATION EXPLOSION BEFORE THIS IS A RECALL? WHY HASN'T NHTSA GONE AFTER THIS ENVIRONMENTAL AND SAFETY ISSUE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565995February 26, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL-THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565998February 26, 2014
EXTERIOR LIGHTING
WHEN DRIVING WITH THE HEADLIGHTS ON, LIGHTS BEGIN FLASHING OFF AND ON, ALONG WITH A CLICKING NOISE SUCH AS A RELAY. AFTER A MINUTE OR SO THEY FINALLY STAY ON SOLID. THIS IS VERY SCARY AND DANGEROUS ON A DARK ROAD, AND CONFUSING TO ONCOMING TRAFFIC! WE TOOK THE CAR TO A JEEP DEALER WHO FOUND NO DEFECT. I CALLED CHRYSLER AND THEY HAVE NO INFORMATION OF THIS HAPPENING. HOWEVER THERE ARE NUMEROUS ENTRIES ON THE INTERNET DESCRIBING THIS SAME ISSUE, INCLUDING THIS WEB SITE. CHRYSLER CLEARLY DOES NOT WANT TO OWN UP TO THIS EXTREME SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566021February 26, 2014
FUEL/PROPULSION SYSTEM
TL- THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHEN SHE ATTEMPTED TO ADD FUEL TO THE VEHICLE, THE FUEL BEGAN SPILLING OUT. WHEN THE FUEL PUMP WAS NOT ENGAGED THE SPILL CEASED. THE VEHICLE WAS TAKEN TO ANOTHER FUEL STATION WHERE THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566105February 26, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE HEARD A LOUD NOISE AS THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT PASSENGER'S SIDE BOLT JOINT WAS FRACTURED AND PUNCTURED THE WHEEL. ALSO, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) FOR THE SAME FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565774February 25, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565771February 25, 2014
WHEELS, STEERING
THERE WAS A LOUD POP AND THE FRONT WHEEL STARTED WOBBLING AND I COULD NOT MOVE THE CAR, AND ACCORDING TO OPELIKA FORD CHRYSLER DODGE JEEP, MY LOWER BALL JOINT BROKE . MY COMPLAINT: MY VEHICLE HAS BEEN AT THE DEALERSHIP IN OPELIKA, AL FOR A MONTH WITH PROMISES OF THE PARTS COMING IN, BUT AS OF TODAY, 2/25/2014, ARE STILL NOT THERE. ALTHOUGH, THE DEALERSHIP IS COVERING THE CHARGE, HAD I KNOWN IT WAS GOING TO TAKE THIS LONG, I'M SURE I COULD HAVE HAD IT REPAIRED WITH ALL OF THE RENTAL CAR EXPENSES I HAVE INCURRED. THIS IS HARSH LESSON ABOUT DEALING WITH A DEALERSHIP. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565789February 25, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
RECEIVED A SAFETY RECALL NOTICE - N46/NHTSA 13V-252 - REAR STRUCTURE REINFORCEMENT. I TOOK THE CAR TO A CHRYSLER-JEEP DEALER (ALHAMBRA - 1100 WEST MAIN STREET, ALHAMBRA, CA 91801) AND THEY SAID THEY ARE UNABLE TO REMEDY THE DEFECT BECAUSE THE PART IS NOT AVAILABLE TO THEM). PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565806February 25, 2014
STEERING
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING BECAME INOPERABLE AND MADE IT DIFFICULT FOR THE CONTACT TO TURN THE STEERING WHEEL. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE AND THE FAILURE CEASED. TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. UPDATED 3/31/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565857February 25, 2014
FUEL/PROPULSION SYSTEM
I RECENTLY PURCHASED A 2005 JEEP LIBERTY AND HAVE FOUND THAT IT DOES NOT STOP WHEN FULL WHEN I ADD GAS. I'VE HAD TO REFILL THE CAR ABOUT 5 TIMES SINCE I'VE HAD THE VEHICLE AND IT OVERFLOWS EVERY SINGLE TIME, SPLASHING ON THE GROUND AND ONTO ME, CREATING DANGEROUS PUDDLES AND A FIRE HAZARD TO EVERYONE AROUND. IT DOESN'T AUTOMATICALLY SHUT OFF LIKE ALL OTHER CARS DO BUT COMPLETELY BYPASSES THE SAFETY SHUT OFF LIKE IT SHOULD WHEN ITS NEARING FULL. I'VE RESEARCHED THIS ONLINE AND THERE ARE HUNDREDS OF OTHER JEEP OWNERS WHO HAVE THIS EXACT PROBLEM BUT THERE IS NO OFFICIAL RECALL FROM JEEP ABOUT IT. IT NOT ONLY AFFECTS JEEP LIBERTY BUT WRANGLERS AND TJ AND APPEARS TO HAPPEN FROM 2003 MODELS AND UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565888February 25, 2014
SEAT BELTS
ISSUE WITH DRIVERS SIDE SEAT BELT. FEMALE END BUTTON DOES NOT RETURN TO RECEIVE POSITION. PROHIBITS LATCHING OF SEATBELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565578February 24, 2014
STEERING
CAR WAS DISABLED DUE TO DEFECTIVE TAB INSIDE STEERING COLUMN. VEHICLE WOULD NOT START. BATTERY FINE. STARTER FINE. MECHANIC FOUND IT TO BE AN NON-SERVICEABLE PART WITHIN THE STEERING COLUMN. ENTIRE COLUMN HAS TO BE REPLACED. I HAVE TO EITHER WAIT FOR A NEW COLUMN TO SHIP AND PAY A TOTAL OF $920 PARTS AND LABOR AND TAX. OR BUY A USED ONE AND TOTAL COST IS $475. THIS IS A DEFECTIVE PART THAT SHOULD BE RECALLED. THIS PART CANNOT BE MAINTAINED AND IS NOT SUBJECT TO NORMAL WEAR AND TEAR. THIS IS A SAFETY ISSUE. THIS IS A COMMON PROBLEM FOR THIS MODEL AND CAN LEAVE DRIVERS AND PASSENGERS STRANDED IN AN UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565657February 24, 2014
FUEL SYSTEM, GASOLINE, AIR BAGS, WHEELS
MY JEEPS AIRBAG FAILED AFTER VEHICLE CRASHED INTO A BUSH AND ROLLED 60-80 FEET DOWN AN EMBANKMENT AFTER HITTING AN ANIMAL ON AN ICY ROAD.. MY CONCERN IS THAT I WAS NOT NOTIFIED BY MY DEALER (TAYLOR & SONS, PONDERAY IDAHO) OR BY CHRYSLER REGARDING ANY SAFETY RECALLS UNTIL AFTER THE CRASH. I FOUND OUT ABOUT RECALLS AFTER MY INSURANCE AGENT GAVE ME A LIST OF RECALLS RECENTLY . *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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