Jeep Liberty Complaints

8,882 consumer complaints on file.

#10568782March 12, 2014
FUEL/PROPULSION SYSTEM, ENGINE, STRUCTURE:BODY
ON THE 18TH OF JANUARY OF 2014, I WAS DRIVING BACK HOME ON A RURAL ROAD WHERE THE SPEED LIMIT IS 25MPH AND I WAS DRIVING AROUND 15 MPH BECAUSE THE ROAD DOESN'T HAVE AN ADEQUATE PAVEMENT, WHERE THERE IS ALOT OF POT HOLES. MY 2004 JEEP LIBERTY ON A SMALL HILL, CAME TO A SUDDEN STOP SHUTTING ALL THE SYSTEM WHICH TURNED THE VEHICLE OFF. I ATTEMPTED TO TURN THE CAR BACK ON, BY TURNING THE SWITCH AND IT WOULDN'T TURN ON. I WAITED APPROXIMATELY 3 MINUTES WHEN I SAW A THICK BLACK SMOKE COMING FROM THE HOOD. I ATTEMPTED TO REACT QUICKLY AND SAW THAT THE DOORS WERE CLOSED SHUT. I FORCED THE DOOR TO OPEN AND RAN QUICKLY TO THE FRONT OF THE VEHICLE. I LIFTED THE HOOD AND IT WAS STEAMING HOT THAT IT BURNED MY FINGERS, I THEN OPENED THE HOOD AND WITNESSED THAT THE VEHICLE'S MOTOR WAS COMPLETELY IN SMOKE. I BEGAN TO CAR 911 AND STEPPED ASIDE WHEN FLAMES STARTED TO COME OUT FROM THE MOTOR. IN LESS THAN 8 MINUTES THE CAR WAS COMPLETELY IN FIRE. BOTH POLICE AND FIRE DEPARTMENT ASSISTED ME DURING THIS TRAGIC EVENT. I HAVE BOTH REPORTS TO EVIDENCE THE EVENTS THAT HAD OCCURRED. I HAVE ATTEMPTED VARIOUS TIMES TO CONTACT CHRYSLER WITHIN MY LOCAL AREA AND HAVE NOT RECEIVED ANY RETURN CALL FROM THEM, WHILE THEY HAVE INDICATED THAT THEY WILL SEND A INSPECTOR TO VERIFY THE VEHICLE, I LEFT ALL OF MY PERSONAL DETAILS AND AM STILL WAITING FOR THEIR VISIT. I HAVE BEEN WAITING AND I HAVE CONTINUED TO CALL THEM IN EFFORT TO HAVE AN INSPECTOR TO VERIFY MY LOSS KNOWING THAT THE CAR IS STILL WITHIN THE VEHICLE GUARANTEED, STILL I HAVE NOT RECEIVED ANY RESPONSE AFTER A TWO MONTHS OF THE INCIDENT. HERE, I HAVE NOT ONLY SUFFERED FROM MATERIAL LOSS BUT ALSO CHRYSLER IN MY AREA DOES NOT DEMONSTRATE CORPORATE RESPONSIBILITY NOR CUSTOMER SATISFACTION OR CONCERN FOR THEIR STATE OF BEING. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10568512March 11, 2014
STEERING, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT OF VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN STATED THAT THE FRONT CONTROL ARM WOULD NEED REPLACING. THE VEHICLE WAS NOT FURTHER REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (STRUCTURE).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568569March 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE DECLINED TO PROVIDE AN ESTIMATED TIME WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED WITH THE ACKNOWLEDGED DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568586March 11, 2014
ELECTRICAL SYSTEM
THE KEY CANNOT BE REMOVED FROM THE IGNITION SWITCH. TRIED RESTARTING AND SHUTTING OFF VEHICLE, MADE SURE IT WAS COMPLETELY IN PARK AND EVEN WIGGLED THE KEY BACK AND FORTH. THE KEY HAS BEEN STUCK IN THE IGNITION EVER SINCE. NOTHING ELSE IS AFFECTED BY THIS JUST CANNOT REMOVE THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568114March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568132March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE VEHICLE COULD BE SERVICED UNDER THE RECALL CAMPAIGN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568178March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568181March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568159March 10, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TRAVELING APPROXIMATELY 35 MPH WHEN THE FRONT PASSENGER'S SIDE LOWER BALL JOINT SUDDENLY BECAME FRACTURED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06V288000 (SUSPENSION). THE FAILURE MILEAGE WAS 119,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568189March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD BE SERVICED FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568212March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568255March 10, 2014
STEERING
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BEGAN TO MOVE UP AND DOWN INDEPENDENTLY. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE STEERING WHEEL POSITION LOCKING MECHANISM HAD FAILED AND CAUSED THE STEERING WHEEL TO MOVE OUT OF POSITION. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568257March 10, 2014
AIR BAGS, STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V527000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR EITHER REPAIR. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD HAVE THE RECALL REPAIRS PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568292March 10, 2014
STEERING
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE STEERING WHEEL POSITION LOCKING MECHANISM MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO MOVE OUT OF POSITION. THE CONTACT INDICATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568037March 9, 2014
ENGINE
FOR MANY YEARS NOW, A COUPLE OF TIMES A YEAR I WILL BE DRIVING ALONG AT DIFFERENT SPEEDS, SOMETIMES UPHILL, SOMETIMES DOWNHILL, AND THE ENGINE WILL TURN OFF. I WOULD PULL OVER AND STOP. TURN THE CAR OFF AND THEN IT WOULD RESTART. IT WOULD ALWAYS RESTART. RECENTLY, IT HAPPENED WHEN DRIVING AND I JUST TURNED THE IGNITION OFF AND BACK ON AGAIN WHILE I WAS STILL IN MOTION AND THE CAR STARTED RIGHT UP. IT DIDN'T LIKE DOING THIS BECAUSE THE WHEEL WILL LOCK. I READ OF THE CHEVY PROBLEM AND THOUGHT THIS MIGHT BE SIMILAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567920March 8, 2014
FUEL SYSTEM, GASOLINE
I WAS SOLD A VEHICLE WITH A KNOWN SAFETY DEFECT, IE THE FUEL TANK AND FILLER NECK. I HAVE BEEN NOTIFIED OF THE RECALL, BUT AM TOLD THERE ARE NO PARTS AVAILABLE FOR REPAIRS. I BELIEVE THAT THIS VEHICLE SHOULD NOT HAVE BEEN SOLD TO ME AND I BELIEVE THAT JEEP / CHRYSLER SHOULD BE DOING A BUY BACK / VOUCHER TO GET THESE VEHICLES OUT OF SERVICE REDUCING THE POTENTIAL FOR INJURY AND DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567937March 8, 2014
FUEL SYSTEM, GASOLINE
FUEL SPEWS OUT OF THE FUEL FILLER OPENING AFTER THE GAS PUMP SHUTS OFF CAUSING FUEL TO SPILL ON TO THE VEHICLE BODY (BOTH PAINTED AND PLASTIC AREAS), ON THE GROUND, AND ON THE PERSON FILLING THE JEEP. THIS CONDITION HAS EXISTED FOR A YEAR BEFORE FILLING THIS COMPLAINT. APPARENTLY THIS IS A WIDE SPREAD ISSUE ACROSS ALL JEEP LINES. THE ONLY FIX AVAILABLE IS COMPLETE REPLACEMENT OF THE FUEL TANK (ESTIMATED $1700.00) AT THE OWNERS EXPENSE. MODEL 2007 AND UP JEEP LIBERTY'S HAVE A RECALL FOR THIS ISSUE, BUT NOT MY 2006 PER MY LOCAL DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567763March 7, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 113,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567862March 7, 2014
FUEL/PROPULSION SYSTEM
I WAS FILLING THE VEHICLE WITH GAS. INSTEAD OF SHUTTING OFF WHEN THE TANK WAS FULL APPROXIMATELY A QUART OF GAS SPLASHED UP ON ME AND ALL OVER THE REAR FENDER OF THE CAR. I AM PRETTY UPSET BECAUSE A JEEP DEALERSHIP IN ANDERSON, IN SAID THAT WAS SUPPOSED TO HAPPEN. WE HAD THE SAME ISSUE WITH AN OLDER LIBERTY, AND WE WERE GIVEN A LIFETIME WARRANTY FOR THE REPAIR. I WAS TOLD MY VEHICLE IS NOT COVERED BY THAT WARRANTY. I DON'T BELIEVE THAT IS SUPPOSED TO HAPPEN, SINCE IT HASN'T HAPPENED TO ME WITH THE PRIOR VEHICLES THAT I'VE OWNED, AND I WONDER IF JEEP HAS CORRECTED A PROBLEM THAT THEY ARE AWARE OF, OR IF THEY ARE JUST KICKING THE CAN DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567554March 6, 2014
ELECTRICAL SYSTEM
WHEN PLACING THE KEY IN THE IGNITION NO CRANK, NO START, WIRING HARNESS AND CENTRAL SENDING UNIT REPLACED, AND RETURNED TO ME 2/28/2014 A FRIDAY AFTERNOON UPON RECEIPT OR SUV FROM DEALERSHIP REPAIR RETURNED HOME WILL NOT SHIFT OUT OF PARK AND DASH LIGHTS ILLUMINATE IE ESP AND ANTISKID IT APPEARS AS THOUGH THE CAR DOES NOT RECOGNIZE THE KEY AND WILL NOT ALLOW THE CAR TO SHIFT FROM PARK CARE RETURNED TO FOR REPAIR 03/03/2014 APPARENTLY SOME TYPE OF RELAY AND SENSORS HAVE MALFUNCTIONED AND "SMOKED" PER THE DEALER IN THE DASH AND STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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