Jeep Liberty Complaints

8,882 consumer complaints on file.

#10564507February 15, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I'VE BEEN TOLD BY CHRYSLER AND THE NHTSA FOR OVER A YEAR NOW THAT MY FUEL TANK MAY LEAK, CATCH FIRE AND POSSIBLY EXPLODE AS A RESULT OF LA LOW SPEED REAR END COLLISION. RECALL NOTICE 13V252000, N46/NHTSA 13V-252 WAS ISSUED, YET CHRYSLER CONTINUES TO STALL IN ACTUALLY FIXING THE PROBLEM. IN THE MEANTIME MY FAMILY CONTINUES TO BE AT RISK EVERYDAY. PLEASE ENFORCE THE RECALL BY SETTING A MEANINGFUL DEADLINE FOR THEM TO FIX THE PROBLEM, NOT TALK MORE OR SEND ME ANOTHER USELESS NOTICE, BUT ACTUALLY FIX THE UNSAFE VEHICLE THEY SOLD ME. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564437February 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I'VE NOT YET BEEN CONTACTED BY ANY JEEP DEALER TO ADDRESS IMPORTANT SAFETY RECALL N46 / NHTSA 13V-252 PLEASE ADVISE ACCORDINGLY. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564369February 14, 2014
FUEL/PROPULSION SYSTEM
FUEL TANK HAS CHANCE OF LEAK. RECEIVED SAFETY RECALL FROM CHRYSLER ADVISING CHRYSLER DEALER WILL INSTALL TRAILER HITCH AT NO COST TO OWNER. DEALER IS UNABLE TO OBTAIN PARTS NECESSARY. PHONE CALLS TO CHRYSLER FAILED TO RESOLVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564402February 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564409February 14, 2014
SUSPENSION:FRONT:HUB, SUSPENSION
TIMKEN CORPORATION HAD RECALL 12E047000 BUT [XXX] IS A NON WORKING NUMBER. AS NEW OWNER OF JEEP NEED VERIFICATION RECALL WAS COMPLETE ON JEEP. NEED HELP TO VERIFY IF RECALL CORRECTION HAS BEEN COMPLETED OR NOT. NEED VALID CONTACT INFORMATION FOR TIMKEN CORPORATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564188February 13, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED THAT THE VEHICLE DID NOT NEED THE RECALL REPAIR PERFORMED. THE CONTACT STATED THAT THE DEALER FAILED TO COMPLY WITH THE RECALL INSTRUCTIONS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564218February 13, 2014
FUEL SYSTEM, GASOLINE
WHEN I PUT GAS IN MY JEEP IT BURPS GAS OUT. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE JEEP IN 2012. I'VE LOOKED ONLINE AND THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH OTHER JEEPS OWNERS. I CALLED CHRYSLER AND THEY TOLD BE THAT IT WAS NOT A RECALL ON MY JEEP MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564298February 13, 2014
SERVICE BRAKES
NEARLY A COMPLETE, SUDDEN LOSS OF BRAKING. BARELY ABLE TO STOP WHEN PROCEEDING THRU A DRIVE THRU LANE. IF THIS WAS ANY NORMAL DRIVING SPEED, SERIOUS INJURY WOULD HAVE RESULTED. COMPLETE LOSS OF BRAKING FLUID IN RESERVOIR. NOT A SLOW LEAK!! PROBLEM WAS DETERMINED TO BE A RUSTED BRAKE LINE ON THE FRONT PASSENGER SIDE. DRIVER SIDE WAS JUST AS RUSTED. THE RESULTING HOLE WAS SO LARGE THAT THE FLUID WOULD GUSH OUT IN A 1/8 INCH STREAM. IT APPEARS THE BRAKE LINE ATTACHED TO THE BRAKE CALIPER IS EXTREMELY PRONE TO RUST AT THE JOINT BETWEEN THE RUBBER AND METAL PORTION OF THE HOSE. THERE SHOULD BE A RECALL ON THIS ITEM, ESPECIALLY IN AREAS OF THE COUNTRY PRONE TO CORROSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564073February 12, 2014
FUEL SYSTEM, GASOLINE
I PURCHASED THIS VEHICLE IN EARLY 2013 FOR MY DAUGHTER. EVER SINCE IT WAS PURCHASED WE HAVE NOTED THE FOLLOWING: WHEN FILLING THE GAS TANK WITH THE GAS NOZZLE SET TO AUTOMATICALLY SHUT OFF AS SOON AS THE TANK IS FULL THERE IS ALWAYS A FAIRLY LARGE AMOUNT OF GAS THAT SPLASHES BACK AND OUT ALL OVER THE SIDE OF THE CAR AND ONTO THE GROUND. THIS OCCURS JUST AS THE TANK IS COMPLETELY FILL UP AND THE NOZZLE SHUTS OFF. IT IS ENOUGH GAS THAT IT CAN BE SEEN ALL OVER THE SIDE OF THE VEHICLE AND ON THE GROUND. THIS OBVIOUSLY PRESENTS A POTENTIAL HAZARD FOR FIRE AND IS VERY UNSETTLING. I HAVE LEARNED THAT THIS IS A VERY COMMON OCCURRENCE IN MANY JEEP MODELS (INCLUDING THE 2010 LIBERTY'S, BUT ALSO OTHER JEEP MODELS) DATING BACK TO AT LEAST THE MID-2000'S AND THAT THERE IS A RECALL AND COVERAGE FOR THIS TO BE REPAIRED (USUALLY INVOLVING A NEW GAS TANK) FOR MANY JEEP MODELS, BUT MY PARTICULAR MODEL IS NOT INCLUDED IN ANY RECALL PER CHRYSLER CUSTOMER CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563827February 11, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE AND HE WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563649February 10, 2014
SEATS
TL-THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 40 MPH,THE FRONT DRIVER'S SIDE SEAT HEATER WAS ACTIVATED AND BURNED A HOLE IN THE BOTTOM SEAT CUSHION. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10563729February 10, 2014
VISIBILITY/WIPER
TL-THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED DURING RAINY WEATHER CONDITIONS WATER LEAKED INTO THE FOUR CLOSED WINDOWS AND FRONT WINDSHIELD. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563772February 10, 2014
FUEL/PROPULSION SYSTEM
THIS IS THE THIRD NOTICE I HAVE RECEIVED REGARDING THE IMPORTANT SAFETY RECALL OF MY JEEP LIBERTY. IT SAYS CHRYSLER INTENDS TO INSTALL AN OEM TRAILER HITCH TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS, BUT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I DRIVE MY JEEP AROUND IN FEAR EVERYDAY OF SOMEONE HITTING ME AND EXPLODING INTO FLAMES WITH MY CHILDREN INSIDE. I'VE READ ARTICLES SAYING THE JEEP IS A WORSE DEATH TRAP THAN THE PINTO EVER WAS! PLEASE TELL ME WHEN WILL THIS BE RECTIFIED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563544February 9, 2014
AIR BAGS
I HAVE TRIED WITH NO SUCCESS TO GET THE AIRBAG RECALL ISSUE WITH MY DAUGHTERS 2002 JEEP LIBERTY ADDRESSED BY THE LOCAL DEALERS IN THE HOUSTON AREA. I HAVE BEEN TOLD FOR GOING ON TWO YEARS NOW THAT, "THE PART NEEDED IS NOT IN STOCK". I HAVE CALLED THE CORPORATE OFFICE AND STILL NO RESOLUTION. I HAVE REPLACED THE CLOCK SPRING AND THE LIGHT REMAINS ON. WHAT MUST I DO TO GET THIS PROBLEM RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563507February 8, 2014
POWER TRAIN
WHEN AT A STOP, I PUT THE CAR INTO FIRST GEAR. A LOT OF TIMES, NOT ALL THE TIME, IT WILL VIOLENTLY POP OUT OF GEAR. I THEN PUT IT BACK IN GEAR, AND DRIVE AWAY. I CAN AVOID THIS BY PUT IT IN TO FIRST GEAR AS I GLIDE TO A STOP, OR BY CREEPING THE JEEP IN 2ND GEAR AND THEN GO BACK TO 1ST. THIS HAS BEEN GOING ON FOR A LONG TIME NOW. THE POP OUT OF GEAR SOUNDS AND FEELS LIKE MY TRANSMISSION FELL OUT OF THE VEHICLE. I ORIGINALLY THOUGHT IT WAS JUST MY CAR, BUT AFTER REVIEWING THE BLOGS, NOTICED ALOT OF OTHER PEOPLE HAVING THE SAME ISSUES WITH THEIR 6 SPEED MANUAL JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563365February 7, 2014
POWER TRAIN, ENGINE
I PUT MY CAR INTO 4WD FOR A MINUTE AND CAME TO A COMPLETE STOP AND TOOK IT COMPLETELY OUT OF 4WD. IT STAYED STUCK IN 4WD AND AFTER BURNING UP MY ENGINE IT BROKE MY FRONT PASSENGER SIDE AXLE AND NOW I HAVE TO PAY $800 FOR REPAIRS. I HAVE NEVER USED MY 4WD AND WE ARE STUCK IN A SNOWSTORM IN THE MOUNTAIN CLOSE TO PORTLAND, OREGON AND I CANT GET ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563403February 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED, WHO STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY COULD NOT PROVIDE THE CONTACT WITH AN ESTIMATED TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563408February 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563221February 6, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 4/4/14*CN UPDATED 04/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563269February 6, 2014
AIR BAGS, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS UNDER NHTSA CAMPAIGN ID NUMBERS 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000 (AIR BAG); HOWEVER, THE VEHICLE WAS NOT SERVICED BECAUSE THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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