Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#715875December 9, 1999
VEHICLE SPEED CONTROL
THE VEHICLE HAS MANY DEFECTS WHICH HAVE BEEN NOTED BY MANY OWNERS ; THE CAR STALLS OR THE RPMS FLUCTUATE WILDLY WHEN STOPPED AND IDLING. THERE IS ALSO A LUNGE OR JOLT ONCE THE VEHICLE COMES TO STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853841December 8, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
LEFT FRONT RIGHT BRAKE PAD IS NOT RELEASING COMPLETELY, CAUSING DAMAGE TO ROTOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715786December 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AT 45+ MPH A GROAN NOISE THAT IS THERE WHEN PUSHING ACCELORATOR - DEALER REPLACE DIFFERNTIAL GEAR TWICE STILL HAVE NOISE; NOISE AT 72 DEALER REPLACED REAR DRIVE SHAFT,BALL JOINT, AND OTHER DRIVE LINE COMPENTS - THIS REDUCED NOISE BUT IT IS STILL THERE; AFTER DOING ALL THIS NOW HAVE NOISE IN REAR AT 20MPH (GRINDING IN DIFFERENTIAL?) ALSO A NOISE IN FRONT THAT IS HARD TO DESCRIBE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715805December 8, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE IDLES IRRATICALLY AND HAS COMPLETELY STALLED ON SEVERAL OCCASIONS. CONTROL MODULE WAS REPROGRAMMED ON AUGUST 24, 1999 AFTER TECHNICAL SERVICE CAME UP WITH SOLUTION TO PROBLEM. VEHICLE HAS SINCE STALLED AGAIN. MY QUESTION IS WHY IS THERE NOT A RECALL OR WARNING ABOUT THIS PROBLEM SINCE THE VEHICLE COULD STALL AT RR CROSSINGS OR INTERSECTIONS WHERE AN ACCIDENT COULD OCCUR. VEHICLE WAS REPROGRAMMED AGAIN DEC. 6, 1999. DOES THIS SOLVE PROBLEM OR IS IT ONLY ANOTHER BANDAID? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715648December 5, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS COLD, IT DOES NOT SHIFT FROM SECOND TO THIRD GEAR PROPERLY,CAUSING LOSS OF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715666December 5, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:MANUAL TRANSMISSION
THIS VEHICLE HAS MANY/MANY INHERENT PROBLEMS, IT HAS AN ENGING PROBLEM THAT CAUSES THE ENGINE TO STOP RUNNING. WE ARE TOLD THAT THEY DONT KNOW WHAT THE PROBLEM IS BUT WOULD LIKE TO PUT CO PILOT IN THE CAR TO LOG A CODE WHEN THE PROBLEM OCCURS, HOWEVER WE HAVE BEEN TOLD THAT THEY HAVE HAD THIS PROBLEM ON OTHER CARS AND HAVE NOT BEEN ABLE TO HAVE THE CO PILOT LOG IN ANY ERROR CODES. SO THEY BOUGHT THE CAR BACK FROM THE OWNERS. IT WOULD TAKE QUITE SOME TIME FOR US TO LIST ALL OF THE INHERENT PROBLEMS THAT ALL THESE NEW JEEPS HAVE 1999 0R 2000 MODELS. IF YOU COULD GO TO THE SITE ON THE NET AND TYPE IN 4X44U YOU WILL BE ASTOUNDED AT ALL THE FRUSTRATED FOLKS NATION WIDE. THE CAR ALSO HAS MANY DRIVETRAIN PROBLEMS TO MANY TO LIST, IT IS OVERWHELMING. PLEASE HELP US, WE WORKED HARD FOR THAT $38.000 DOLLARS WE GAVE TO CHRYSLER AND THEY ARE JUST PUTTING IT BACK ON US, THE CUSTOMER'S. THANK YOU VERY MUCH. KEN AND BARB DAVIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715592December 3, 1999
POWER TRAIN:DRIVELINE:DRIVESHAFT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853590December 2, 1999
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH HAD A DIRECT FRONTAL IMPACT WITH ANOTHER VEHICLE,AND DRIVER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#853608December 2, 1999
AIR BAGS:FRONTAL
WHILE ENTERING AN INTERSECTION AT 35 MPH, ANTOHER VEHICLE HITS PASSENGER SIDE OF VEHICLE. UPON IMPACT, BOTH AIRBAG'S EXPERIENCED NO DEPLOYMENT AND SET BELT FAILED. VEHICLE WAS TOTALED. DRIVER SUFFERED CHEST/ NECK & LEG TRAUMA. *AK *YC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#715573December 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT, ELECTRICAL SYSTEM:IGNITION
TRANSMISSION REPLACED AT 2200 MI, PERSISTENT DRIVEABILITY PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549787December 2, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST SYSTEM PROBLEMS, CAUSING FUMES TO ENTER INTO VEHICLE, DEALERSHIP HAS INSPECTED VEHICLE ON FOUR OCCASIONS AND CAN NOT DETERMINE FAILURE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715462December 1, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR
MY SON WAS INVOLVED IN A ROLL OVER ACCIDENT WHILE SWERVING TO AVOID A DEER. THE JEEP DID A SLOW ROLL ONTO ITS ROOF. THE SPEED INVOLVED WAS NOT VERY HIGH BECAUSE THE JEEP DID NOT SLIDE FOR ANY DISTANCE ON THE ROOF. ALL REPAIRS HAD BEEN COMPLETED WHEN WE NOTICE A THUMPING NOISE IN THE LEFT FRONT OF THE JEEP WHILE DRIVING OVER BUMPS. IT TOOK A NUMBER OF MONTHS TO DETERMINE THAT THE NOISE WAS COMING FROM THE LEFT FRONT SWAY BAR LINK. THE LINK HAS A BALL JOINT PROTECTED BY A RUBBER BOOT. THE BOOT HID THE FACT THAT THE BALL WAS LOOSE FROM THE SOCKET AND THE NOISE WAS THE BALL SLAMMING IN AND OUT OF THE SOCKET. I PERSONALLY REPLACED THE LINK NOT MAKING THE CONNECTION TO THE ROLL OVER ACCIDENT UNTILL SOME TIME LATER. DURING A DISCUSSION WITH MY INSURANCE COMPANY IT DAWNED ON ME THAT THE LINK MAY HAVE CONTRIBUTED TO THE ROLL OVER. THE JEEP ROLLED TO THE RIGHT. IF THE BALL JOINT ON THE LEFT FRONT SWAY BAR SEPARATED DURING MY SON'S ATTEMPT TO AVOID THE DEER THEN A SIGNIFICANTLY LARGER BODY ROLL ANGLE WOULD HAVE BEEN ALLOWED WITHOUT THE COUNTERING EFFECTS OF THE SWAYBAR. I FEEL THIS PROBLEM HAS A SIGNIFICANT EFFECT ON THE VEHICLES CAPABILITY TO LIMIT BODY ROLL DURING AN ATTEMPT TO SWERVE AND AVOID A ROAD HAZARD OF ANY KIND. JEEP HAS COMPLETELY REDISIGNED THE SWAYBAR LINK ON NEWER GRAND CHEROKEES. THE BALL JOINT SWAYBAR LINK ON THE 1996 MODEL HAS NOT BEEN REPLACED BY ANOTHER PART AND IS STILL OUT THERE ON ALL 1996 GRAND CHEROKEES. I FEEL THAT THIS IS A SIGNIFICANT SAFETY HAZARD AND AM THANK FULL THAT MY SON WAS NOT TRAVELING AT A HIGHER SPEED WHEN THE ROLL OVER OCCURRED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#715468December 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), UNKNOWN OR OTHER
ENGINE CHECK LIGHT COMES ON AND STAYS ON FOR NO APPARENT REASON. CODES INDICATED THE VEHICLE HAD BEEN TOWED, AND THAT THE VEHICLE HAD LOST TRACTION, WHICH WAS NOT THE CASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715514December 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE ROTORS BECAME WARPED. THIS CAUSES A VERY SEVERE SHIMMY WITH THE STEERING WHEEL AND DIFFUCULT TO CONTROL. THIS HAS HAPPENED 3 TIMES. 1ST TIME ROTORS TURNED(APPROX 5600MILES), 2ND TIME ROTORS REPLACED(APPROX. 13000MILES) RETURNING TO DEALER FOR THEM TO FIX THE BRAKES FOR THE 3RD TIME(19200MILES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715426November 30, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES SHUTTER, CAUSING STEERING TO WOBBLE, ALMOST UNCONTROLLABLY. GARAGE MACHINED ROTORS BUT PROBLEM CAME BACK WITHIN 1500 MILES. ROTORS ARE WARPING UNDER MOSTLY HIGHWAY USAGE WITH VERY LITTLE TRAFFIC/CITY USAGE. MAKES STOPPING OR SLOWING VERY DIFFICULT ON HIGHWAY OR RAMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853443November 29, 1999
VEHICLE SPEED CONTROL
VEHICLE PARKED. STARTED VEHICLE & SHIFTED INTO REVERSE AND VEHICLE JERKED BACKWARDS. TIRES STARTED SPINNING & ENGINE WAS REVVING. FOOT WAS ON BRAKES & VEHICLE STARTED GOING ROUND IN CIRCLES. APPLIED MORE PRESSURE ON BRAKES & VEHICLE FINALLY STOP SPINNING. TURNED VEHICLE OFF. WILL BE CONTACTING DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853454November 29, 1999
VEHICLE SPEED CONTROL:LINKAGES
WHILE APPLYING BRAKES VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL, RESULTING IN A COLLISION. DEALER HAS INSPECTED AND REPAIRED VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#715370November 29, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING HOME FROM THE HOLIDAYS AND THE TRIP WAS ABOUT AN HOUR LONG ON A MAJOR HWY. PARKED TRUCK OUTSIDE OF GARAGE, TOOK SOME ITEMS IN THE HOUSE AND WHEN I CAME BACK OUTSIDE, THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. POPPED THE HOOD RELEASE AND TRIED TO OPEN THE HOOD, BUT BURNED MY HAND. I RAN INSIDE TO CALL 911 AND THE MINUTE THE DOOR CLOSED, THERE WAS AN EXPLOSION AND FLAMES WERE UNDER THE VEHICLE'S ENGINE AND UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715350November 28, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
REGARDING THE BROKEN SHAFT IN POWER STEERING PUMP, AS PER DEALER (TOWN AND COUNTRY OF ROCK HILL) THEY HAD NEVER SEEN SUCH A THING. DRIVE BELT PULLY CAME APART, SERPENTINE BELT FELL OFF, AND OST ALL COOLANT, CAR OVERHEATED, AND STRANDED US ON THE SIDE OF I 77. NIGHTMARE. 2) WITH REGARD TO MOTOR MOUNTS: DEALER TELLS ME THAT IT'S ONE OF THOSE THINGS. (AND NOT COVERED UNDER THE EXTENDED WARANTY, OF COURSE.) EVERY OTHER MECHANIC SAYS: "MOTOR MOUNTS SHOULD LAST AT LEAST 100,000 MILES...WHO'S RIGHT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715335November 28, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
UPON ARRIVING AT DESTINATION AND PARKING, REAR MIDDLE SEAT BELT BUCKLE WOULD NOT RELEASE. PASSENGER WAS NOT ABLE TO REMOVE BELT AND WAS NOT ABLE TO EXTRICATE SELF. PASSENGER WAS A YOUTH AND WE WERE FINALLY ABLE TO WORK HER OUT WITHOUT CUTTING BELT. BUCKLE IS SELDOM USED AS WE RARELY HAVE A PASSENGER IN THE MIDDLE. I HAVE BEEN UNABLE TO GET BUCKLE TO WORK AND DEALER SAYS I AM ON MY OWN FOR REPAIR. I PRESUME THE ENTIRE ANCHOR ASSEMBLY MUST BE REPLACED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee